Nebu

Dub InterViewer

5 / 5 15 reviews

Who Uses This Software?

We serve researchers around the globe. Any company collecting research data, whether you have a call centre, face-to-face field-forces or run web-based mobile- or tablet- responsive surveys.


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8,400.00/year
  • Pricing Details
    Flexible pay as you use, no limitations.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Nebu
  • www.nebu.com
  • Founded 1992
  • Netherlands

About This Software

A powerful yet very easy-to-use professional data collection tool that enables you to gather high quality data and populate sophisticated quotas all of which can be interpreted instantly. Whether your organisation focuses on interviewing via CATI, CAPI or WAPI/CAWI or a mixture of these methodologies, Dub InterViewer does the trick. Switching between collection modes during fieldwork is a breeze. No onsite installation required. Call centre in a box with our on-demand hosted Dialer as a service.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Dub interviewer Review basic

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Excellent tool for interviewing that is intuitive, flexible and simple.

Awesome powers of Nebu

Feb 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are already working for a lot of years with Nebu software and they helped us to take market research to a higher level. The possibilities of making difficult questionnaire routings and a userfriendly interface are reasons for us to use Nebu software. Answers to support questions we receive very quick and therefore the people from Nebu are very helpful. We definitely advice questionnaire makers to use Nebu software.

For more than 20 years in the champions league of the Market Research softwares

Jan 29, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you are able to be in the top 10 of the leading software companies in the market research industry already for more than 20 years, you must be doing something very well!
Being determined and following market developments and ....sometimes even being up front ....then you are doing surprisingly well!

Very versatile, outstanding support, always evolving

Jan 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was able to pick up Nebu questionnaire design really fast even though I'm not a programmer. It is intuitive to use and offers so many useful features. It is evolving / continually being improved respecting the customers wishes. If something doesn't exactly work the way it should (it occurs), the support is outstanding and really engaged to help you out - so far urgent issues always got solved quickly. Plus your feedback gets picked up for further improvement.

Great survey tool

Jan 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Nebu is a program that is very easy to use and is able to handle complex questionnaires. As a market research firm that is very important to us. Furthermore we can really appreciate the fact that Nebu is keeping a hold of new developments in the market and therefore updates the software regularly. Last, but not least, another important feature is the Nebu helpdesk which is easy accessible and fast. They quickly step in when you need help of any kind!

A software solution you can rely on

Dec 31, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: For over 10 years we have been using DubInterviewer as well as other solutions from Nebu. As we are a market research firm which conducts surveys for large companies we need high quality software. This means it can handle complex questionnaires with all sorts of skips, rotations, blocks, expressions, etc. but we also need continuous support and the ease of mind that the server can handle the many requests. This is all to be found in the solutions that Nebu offers. If, for some reason, something is not possible we have always found a way to work around it or integrate the solution together with the help of Nebu.

The market is changing more than ever and new tools pop up almost every day but I believe we will be using Nebu for many years since they have found a way to innovate their software on a continuous basis.

Best value for your money

Nov 10, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Nebu is very easy to use, you do not need to spend weeks or months in training before you can program your surveys. Its mix/multi mode capabilities are a major strength and the company¿s willingness to develop custom solutions to meet clients¿ needs is something you rarely see. The library of advanced plugins (card sorts, sliders, ranking, text highlight, and many others) which can be used by simply selecting a checkbox, makes users with little or no scripting experience look like experts.

Excellent survey tool

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Userneeds is one of the largest online sample providers in the Nordics. We have been using NEBU for 4 years, and are very satisfied with system, both DubInterviewer and DubKnowledge. NEBU is strong in a all improtant areas for doing online resarch - very flexible, easy to use, strong in responsives to different devices, abilty to program sophisticated surveys, ability to handle and compute enormous amout of data, innovative approach and a strong sense af urgency when needed. Overall we are very happy to work with NEBU, and expect to do so in many years to come.

Great tool for multi-mode data collection

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy of use
Multi mode
Great support team

Awesome! One Stop Solution for Market Research

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Nebu for all functions of Market Research since last 9 years and I am very happy with it. It is very robust, with ease of conducting online surveys or offline surveys on "mobile" devises such as smartphone and tablets.
Some of its functions are so unique that you don't find them in any other software out there, yes that's right!
The ease with which you can conduct International Multiple languages survey is simply brilliant, with super easy functions to get different languages survey versions ready.

Another very powerful and hugely robust and secure feature is the Sample and Project Management suite which Nebu provides. It is very user friendly and is so fun to use that project management becomes a smooth walk. With various tools at hand, such as predicting the outcome of a survey, managing panel records, distribution of honorarium/incentives to panelist, ease of updating panel websites and templates, it really scores way above other competition in market.

Customer service is completely online and is very prompt in helping with any kind of issue, whether technical in nature or requiring attention towards panel management. They have best of people with support for many different languages.

Overall, being a user of all its services, I am very happy with Market Research solutions from Nebu bv.

Keep up the good work, NEBU!

All-In-One-Solution

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Nebu now for several years and until now I haven't been limited to any market research project, that we've hosted for our clients. One of the advantages of the software is the philosophy behind the company, which is the slogan "evolving with you". This basically means if you have a great idea or wish to improve the software, this gets developed at no costs! This allows us to grow with our business together with our Data Collecting software which is very essential for us. Another important feature is the flexibility of the software and most importantly the various license models that's tailored perfectly for small businesses as well as enterprises.

Survey software that can do it all

Sep 28, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: NEBU is partner for Check your Service for many years. A lot is possible and they deliver great service. The software is flexible en therefor suits our changing needs.

Triple AAA+ Rating for most flexible, easy to use and mulit-platform data collection tool available

Aug 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: meinungsraum.at is a full-service research provider specialising in online market and opinion studies. Our portfolio also includes conventional methods, both qualitative and quantitative. We own and run the Austria based Opinions Online Panel with around 30.000 members to date.

Dub Interviewer is the best choice for us, because of its reliability and stability concerning scripting and data collection. The software is easy to learn and provides an easy to use interface for the scripting of questionnaires. Furthermore, the software is always up to date with the newest developments in online market research (questionnaire types, responsive layouts, multi-platform usage ¿) and fulfils all the needs we have to script questionnaires that ¿entertain¿ and captivate our respondents (SurveyTainment).
The support (online and/or offline) is always fast (24/7) and Nebu quickly steps in if you need help for your questionnaires and projects.

meinungsraum.at can fully recommend Dub Interviewer for all kinds of market research and data collection projects (CAWI, CATI, CAPI, Mobile ¿).

most flexible data collection software available

May 18, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: pros:
- flexibility/versatility
- pricing compared to competitors
cons:
- none

Recommendation from the DataExpert Nebu Team

Mar 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DataExpert is one of the biggest independent data processing companies in Central Europe. We have a continuously growing dedicated team providing questionnaire programming for Nebu users.

Dub Interviewer is an excellent choice for those who want:
- stability in scripting and data collection
- an easy to learn package that is still highly professional
- an interface where scripting goes fast
- a tool where you will find a set of new features for motivating higher response rate
- a package that will be suitable and efficient for different types of data collection (CATI, CAPI, TAPI, CAWI)

There is a network of specialists behind Nebu that makes sure you always get support for your projects.
DataExpert recommends Dub Interviewer as one of the best tools for quick ad-hoc projects.