Who Uses This Software?

300+ organizations from diverse industries rely on our flexible survey software: Market Research Firms, Government/Polling, Marketing & Consumer Insights Teams, HR, Public/Social Opinion, Academia


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Voxco
  • www.voxco.com
  • Founded 1976
  • United States

About This Software

The industry's most flexible online survey software. Made for (and by) professional market researchers. Maximize survey efficiency with a powerful questionnaire editor that allows engaging look & feel, complex behind-the-scenes logic, and dynamic multimedia. Clients appreciate our choice of SaaS or on-premise data hosting, customizable data dashboards & personalized customer service. A global leader with clients in 30+ countries. Offices in Can/US, Europe & Aus. Try our sample survey today!


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Extremely flexible data collection suite

Nov 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Technology driven data collection software
Flexible
Feature rich
Tight phone/web/online integration
Constant updates for improvements and new features

A4S has been a flexible tool capable of managing the complexity of our industry surveys.

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A4S has enabled us to provide additional (automated) services to our clients such as:
- copy of survey responses delivered via email
- certificate of completion delivered via email

Really appreciate the level of customer service experienced with A4S!

Our company has been using A4S since 2011; it has been a good choice and continues to meet our changing needs.

Working with Voxco

Nov 12, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We use the software for CATI and CAWI surveys and it works well.
It's easy to set up the surveys in the Designer, and the sample management software is a useful and powerful tool.
Support from Vancouver can be a bit difficult because of the time difference, but the Australian team always do their best to help out when we hit a problem.

Great customer service. Flexible and quick to response to our request.

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We're doing business with Voxco since 15 years, they are getting better with time.

Needs a lot of work to make it great.

Nov 12, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Having the mixed mode option is a great idea but we have run into a lot of obstacles in using it. First we had to wait almost a month to be upgraded to the new version. Then when we tried using it ourselves and contacted support for help, their solutions were not correct. It took more than 3 months to be able to launch a survey using this method and it still does not work perfectly to fit our needs.