User Reviews

( 6 customer reviews )

Pros

We find the system easy to use and easy to train new employees on.

Cons

For the level of use that we have the system at there are no cons that I can see. If we where using it to onboard employees into our HRIS system I think we might run into some barriers.
The biggest issue I usually see with an ATS is not the system but the users. Mostly, it is getting the managers used to the system and having them take the time to be an active part of the recruitment.

Overall

I can recommend iCIMS for most medium/small company users that are looking for a system to streamline the recruitment process and that would like to create an applicant data base for future recruitments.

Pros

Easy implmentation, easy to "customize" terrific customer service

Cons

reporting is great, just not terribly intuitive

Overall

Excellent product with reasonable pricing

Pros

iCIMS really listens to it's customers.

Cons

None really.

Overall

I would recommend iCIMS highly to any company.

Pros

iCIMS has developed a very easy to use Applicant Tracking System and they provide excellent customer support. Formal training classes are provided twice a weeek and the Account Representative that we have is very proactive and responsive to our needs.

We have been working with iCIMS for two years and have not experienced any technical issues todate nor has there been any down time. iCIMS is very reliable.

Cons

The implementation process could have been a little smoother. I think this all depends on the person doing the system implementation. So it may vary from company to company.

Reporting features are robust but not intuitive.

Overall

iCIMS is an excellent system that we rely heavily on.

Pros

Good interface and everything is intuitively placed. new features are added at regular intervals

Cons

I have used other systems that allowed the Administrator to add and delete Recruiters and Vendors, without having to go through the helpdesk/customer service.

Overall

overall, a very good, scalable system with support for international recruiting. would defintely recommend.

Pros

Solid platform, easy interface, and very productive for recruiters. Excellent customer service and product support. Touches all aspects of talent management from relationships to recruitment through onboarding and internal talent management. We are even using it for performance evaluations. There are no "perfect" CRM/ATS/HRIS tools out there, but iCIMS comes very close.

Cons

Current version limits a few items from being modified. This will be fixed in 8.3. Career center could be enhanced to increase candidate experience.

Overall

Great tool to assist in managing the process of networking, attracting, recruiting, onboarding, evaluating, managing, promoting, and offboarding your talent