Telephony Software Tools
Featured Telephony Software
ipbx eXpress is a complete software PBX with an advanced feature set. ipbx eXpress software has been designed for small to medium sized environments, offering all the key advantages of Taridium's ipbx software. ipbx eXpress configurations are fully compatible with Taridium's ipbx enterprise solution allowing for a seamless upgrade path. [Learn more]
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs. [Learn more]
Comprehensive Directory
50 Solutions Listed
Amcom Software - Smart Speech
Process a majority of routine phone requests independently of a live operator. [Learn more]
Target Market: Mid - Large
Atio - Call Center
Scalable, unified architecture, automated call distribution, predictive dialer, interactive voice response and more. [Learn more]
Target Market: Mid
BlueNote Networks - SessionSuite
Includes: integrated voicemail, auto-attendant, multi-party conference bridging and call recording capabilities. [Learn more]
Target Market: Small - Large
Cacti - ObserveCTI
Selective voice & data recording without a need for a voice logger; audit calls, generate reports, simple migration. [Learn more]
Target Market: Mid
Centile - IntraSwitch
VoIP applications server software. [Learn more]
Target Market: Mid - Large
CentricVoice - CentricVoice
Hosted VoIP PBX solution. [Learn more]
Target Market: Small - Mid
ChaseData - PowerStation
Predictive dialer software that combines outbound dialing, queued progressive dialing and managed preview dialing. [Learn more]
Target Market: Small - Mid
Commsolv - Communications Asset Management Software
Organize telecom asset inventory, streamline ordering and change processes, optimize your total telecom network. [Learn more]
Target Market: Mid - Large
Cube Software - CubeTeleLogger
A PC-based application enabling direct voice recording from digital extensions of most major PBX systems. [Learn more]
Target Market: Mid - Large
Data-Tel Info Solutions - xSELLerator
Call center and debt collection software, as well as CRM, predictive dialing, call recording and call monitoring. [Learn more]
Target Market: Mid - Large
Database Systems - Telemation
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. [Learn more]
Target Market: Mid - Large
Dialexia Communications - Dial-Office IP PBX
VoIP PBX phone systems for small to medium sized business, Softswitch software for VoIP, Hosted PBX phone system, VoIP billing solutions, IP PBX. [Learn more]
Target Market: Small
Digisoft - Telescript
Call center management software that increases productivity, efficiency & effectiveness of the contact center. [Learn more]
Target Market: Mid - Large
Digium - Asterisk
Open source PBX system providing a complete telecommunications platform. [Learn more]
Target Market: Mid
Extenda Communications - Inter-Tel Contact Center Suite
Complete call center tracking software, CRM integration/PC-based call control, and integration with Inter-Tel PBX/IP-PBX. [Learn more]
Target Market: Small - Mid
Hosted VoIP Contact Center - Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM [Learn more]
Target Market: Small - Large
Freedom Voice Systems - FreedomIQ Hosted PBX
Hassle-free, feature-packed enterprise level phone system. Infinitely scalable! FreedomIQ Hosted PBX grows as your need increases. [Learn more]
Target Market: Small - Mid
Gao Research - Telephony
A complete package for telephony that includes speech compression modules and telephony modules. [Learn more]
Target Market: Mid
Inphonite - Reminder Pro
The friendly, interactive customer calling system that delivers telephone and email messages automatically. [Learn more]
Target Market: Small - Mid
InsideSales.com - InsideSales.com
Online CRM solution that automates tasks related to marketing, sales, and customer support. [Learn more]
Target Market: Mid - Large
Interactive Intelligence - Vonexus EIC
Provides Microsoft platform IP communications solutions including contact and call center automation. [Learn more]
Target Market: Large
Logic Voice - Logic PBX
Fully-managed, feature-rich, hosted phone system that replicates most of the functionalities of hosted PBX system. [Learn more]
Target Market: Mid
Manam Infotech - SpeechVox IP-PBX
A reliable, low-maintenance enterprise grade software IP-PBX solution, built on the open source Asterisk platform. [Learn more]
Target Market: Mid
MarkeTel Systems - MKII Predictive Dialer
Performs all telephone line switching, dialing, and call progress functions. [Learn more]
Target Market: Small - Mid
A complete system for an integrated BSS, OSS, telecom business management and worfklow. [Learn more]
Target Market: Small - Mid
NextWest - NextWest PCXi
Includes powerful PBX functions, thoroughly developed architecture and flexible applications. [Learn more]
Target Market: Small - Mid
OPC Marketing - Spitfire
Auto and predictive dialer, query based dialing, remote agent capability, drop-rate adjustable and monitoring. [Learn more]
Target Market: Small - Mid
Ordinatect - CMTS
The Case Management Tracking System has been developed to facilitate handling and recording client phone calls to and from the Call Center. [Learn more]
Target Market: Small
Parsec Technologies - Kollector
Debt collection software which allows Banks, Insurance Companies and Financial Institutions to contact their customers for collections. [Learn more]
Target Market: Mid
Quality System Solutions - TMS
Software for small telemarketing and call center departments. Manage data, calls and callers. Optional scripts. [Learn more]
Target Market: Small - Mid
Rack-Soft - 4PSA VoipNow
VoIP control panel for small and medium-sized ISPs and HSPs. [Learn more]
Target Market: Small - Mid
Ranat - Rander
CTI software integrated with Panasonic PBX - bringing together the two main communication tools - the computer and the telephone. [Learn more]
Target Market: Small - Mid
SageLogic Software - Telecom Cost Management
A fully integrated enterprise software solution for proactive telecom management. [Learn more]
Target Market: Mid - Large
SDC Solutions - IntelliSPEECH
Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. [Learn more]
Target Market: Mid - Large
SingleTusk Solutions - TOPI
Telephony - Automates the electronic transmission of voice and data, often to improve call center efficiency. [Learn more]
Target Market: Mid - Large
SkyCreek - Call Notify IVR Platform
A VoiceXML-compliant, IVR application builder for generating inbound and outbound IVR applications. [Learn more]
Target Market: Small
SpeechSoft - CALLMaster Software
Telephony automaton software for the Windows 2000 & NT platforms. [Learn more]
Target Market: Small - Mid
Stratasoft - StrataDial Virtual Call Center
Call center software including predictive dialer, inbound acd and call blending. [Learn more]
Target Market: Mid - Large
Sytel - Softdial Contact Center
Feature rich contact center applications and services. [Learn more]
Target Market: Small - Mid
Enterprise VoIP solution - Taridium offers complete VoIP solutions for the enterprise and service providers. [Learn more]
Target Market: Small - Mid
TCMS - Autodialer
Auto dialers, predictive dialers and automated attendant used in your call center for lead generation. [Learn more]
Target Market: Large
Telchemy - VQmon
Voice over IP monitoring and analysis technology that measures the time varying characteristics of IP network impairments. [Learn more]
Target Market: Mid - Large
Telecorp - Multiplatform Call Center Suite
Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity. [Learn more]
Target Market: Mid - Large
TelTech Systems - PhoneTag
Computerized Message Broadcast System, making simultaneous calls automatically to deliver your personalized message efficiently. [Learn more]
Target Market: Small - Mid
TouchStar Software - TouchStar
Predictive Dialer, Automatic Call Distribution and Interactive Voice Response, Automated Messaging, Auto Dialing. [Learn more]
Target Market: Mid - Large
TriVium Systems - CallAnalyst
Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems. [Learn more]
Target Market: Small - Mid
U.S. Infotel - Vertical WAVE
enables you to provide your customers with enterprise-level IP communications and applications at a small business price. [Learn more]
Target Market: Small - Large
UCN - inContact
Call Center software including IVR, ACD, Skills-based Routing, CTI, Call-Back, Call Blending, Reporting, Monitoring and Recording. [Learn more]
Target Market: Small - Mid
VIP Tone - VIP PBX
Simplifies the process of switching from traditional to IP telephony services. Scalable to support multiple sites. [Learn more]
Target Market: Small - Mid
Voicent Communications - BroadcastByPhone
A phone messaging solution for reaching thousands of people with personalized messages and response options you choose. [Learn more]
Target Market: Mid - Large
Software Vendors - Sign up for a FREE basic listing.
Telephony software automates the electronic transmission of voice and data, often to improve call center efficiency. These applications allow all types of organizations increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimizing an organization's internal operations, Telephony software also offers expanded outgoing capabilities, providing an infrastructure for call center management, help desk operations, predictive dialing applications, Customer Relationship Management (CRM) solutions and telemarketing software.
