Telephony Software Tools
About Telephony Software
Telephony software automates the electronic transmission of voice and data, often to improve call center efficiency. These applications allow all types of organizations increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimizing an organization's internal operations, Telephony software also offers expanded outgoing capabilities, providing an infrastructure for call center management, help desk operations, predictive dialing applications, Customer Relationship Management (CRM) solutions and telemarketing software.
Featured Telephony Software
Five9 is a market leader in hosted call center solutions serving customers of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of the on-demand, software-as-a-service, VoIP-based virtual call center - world-class features with all the benefits of a hosted solution: including fast setup, on-demand capacity, no capital outlay and low operating costs. [Learn more]
Cadebill base system is a convergent billing solution for Telephone companies, wireless companies, cable companies, ISPs, local telephone companies. Cadebill's open and rule-based architecture provide a wide flexibility to setup the system for a variety of operating environments and for variety of telephony products and other products that require usage based and persistent billing such as telephone, local phone usage, cellular, pager, cable, ISP, energy. [Learn more]
Telephony: Comprehensive Directory
51 Solutions Listed
Amcom Software - Smart Speech
Process a majority of routine phone requests independently of a live operator. [Learn more]
Business Size Served: Mid - Large
Atio - Call Center
Scalable, unified architecture, automated call distribution, predictive dialer, interactive voice response and more. [Learn more]
Business Size Served: Mid
BlueNote Networks - SessionSuite
Includes: integrated voicemail, auto-attendant, multi-party conference bridging and call recording capabilities. [Learn more]
Business Size Served: Small - Large
Cacti - ObserveCTI
Selective voice & data recording without a need for a voice logger; audit calls, generate reports, simple migration. [Learn more]
Business Size Served: Mid
Castel - Castel Connects
Fully blended call center, collections center telephony software with a fast and accurate predictive dialer. [Learn more]
Business Size Served: Mid - Large
Centile - IntraSwitch
VoIP applications server software. [Learn more]
Business Size Served: Mid - Large
CentricVoice - CentricVoice
Hosted VoIP PBX solution. [Learn more]
Business Size Served: Small - Mid
ChaseData - PowerStation
Predictive dialer software that combines outbound dialing, queued progressive dialing and managed preview dialing. [Learn more]
Business Size Served: Small - Mid
Commsolv - Communications Asset Management Software
Organize telecom asset inventory, streamline ordering and change processes, optimize your total telecom network. [Learn more]
Business Size Served: Mid - Large
Cube Software - CubeTeleLogger
A PC-based application enabling direct voice recording from digital extensions of most major PBX systems. [Learn more]
Business Size Served: Mid - Large
Database Systems - Telemation
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. [Learn more]
Business Size Served: Mid - Large
Dialexia Communications - Dial-Office IP PBX
VoIP PBX phone systems for small to medium sized business, Softswitch software for VoIP, Hosted PBX phone system, VoIP billing solutions, IP PBX. [Learn more]
Business Size Served: Small
Digisoft - Telescript
Call center management software that increases productivity, efficiency & effectiveness of the contact center. [Learn more]
Business Size Served: Mid - Large
Digium - Asterisk
Open source PBX system providing a complete telecommunications platform. [Learn more]
Business Size Served: Mid
Extenda Communications - Inter-Tel Contact Center Suite
Complete call center tracking software, CRM integration/PC-based call control, and integration with Inter-Tel PBX/IP-PBX. [Learn more]
Business Size Served: Small - Mid
Hosted VoIP Contact Center - Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM [Learn more]
Business Size Served: Small - Large
Freedom Voice Systems - FreedomIQ Hosted PBX
Hassle-free, feature-packed enterprise level phone system. Infinitely scalable! FreedomIQ Hosted PBX grows as your need increases. [Learn more]
Business Size Served: Small - Mid
Gao Research - Telephony
A complete package for telephony that includes speech compression modules and telephony modules. [Learn more]
Business Size Served: Mid
Inphonite - Reminder Pro
The friendly, interactive customer calling system that delivers telephone and email messages automatically. [Learn more]
Business Size Served: Small - Mid
InsideSales.com - InsideSales.com
Online CRM solution that automates tasks related to marketing, sales, and customer support. [Learn more]
Business Size Served: Mid - Large
Interactive Intelligence - Vonexus EIC
Provides Microsoft platform IP communications solutions including contact and call center automation. [Learn more]
Business Size Served: Large
Logic Voice - Logic PBX
Fully-managed, feature-rich, hosted phone system that replicates most of the functionalities of hosted PBX system. [Learn more]
Business Size Served: Mid
Manam Infotech - SpeechVox IP-PBX
A reliable, low-maintenance enterprise grade software IP-PBX solution, built on the open source Asterisk platform. [Learn more]
Business Size Served: Mid
MarkeTel Systems - MKII Predictive Dialer
Performs all telephone line switching, dialing, and call progress functions. [Learn more]
Business Size Served: Small - Mid
A complete system for an integrated BSS, OSS, telecom business management and worfklow. [Learn more]
Business Size Served: Small - Mid
NewVoiceMedia - ContactWorld
Cloud-based business telephony. A hosted telephony solution that can be operational in days with IVRs, ACDs, surveys and more. [Learn more]
Business Size Served: Small - Mid
NextWest - NextWest PCXi
Includes powerful PBX functions, thoroughly developed architecture and flexible applications. [Learn more]
Business Size Served: Small - Mid
OPC Marketing - Spitfire
Auto and predictive dialer, query based dialing, remote agent capability, drop-rate adjustable and monitoring. [Learn more]
Business Size Served: Small - Mid
Ordinatect - CMTS
The Case Management Tracking System has been developed to facilitate handling and recording client phone calls to and from the Call Center. [Learn more]
Business Size Served: Small
Parsec Technologies - Kollector
Debt collection software which allows Banks, Insurance Companies and Financial Institutions to contact their customers for collections. [Learn more]
Business Size Served: Mid
Quality System Solutions - TMS
Software for small telemarketing and call center departments. Manage data, calls and callers. Optional scripts. [Learn more]
Business Size Served: Small - Mid
Rack-Soft - 4PSA VoipNow
VoIP control panel for small and medium-sized ISPs and HSPs. [Learn more]
Business Size Served: Small - Mid
Ranat - Rander
CTI software integrated with Panasonic PBX - bringing together the two main communication tools - the computer and the telephone. [Learn more]
Business Size Served: Small - Mid
SageLogic Software - Telecom Cost Management
A fully integrated enterprise software solution for proactive telecom management. [Learn more]
Business Size Served: Mid - Large
SDC Solutions - IntelliSPEECH
Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. [Learn more]
Business Size Served: Mid - Large
SingleTusk Solutions - TOPI
Telephony - Automates the electronic transmission of voice and data, often to improve call center efficiency. [Learn more]
Business Size Served: Mid - Large
SkyCreek - Call Notify IVR Platform
A VoiceXML-compliant, IVR application builder for generating inbound and outbound IVR applications. [Learn more]
Business Size Served: Small
SpeechSoft - CALLMaster Software
Telephony automaton software for the Windows 2000 & NT platforms. [Learn more]
Business Size Served: Small - Mid
Stratasoft - StrataDial Virtual Call Center
Call center software including predictive dialer, inbound acd and call blending. [Learn more]
Business Size Served: Mid - Large
Sytel - Softdial Contact Center
Feature rich contact center applications and services. [Learn more]
Business Size Served: Small - Mid
Taridium - ipbx - enterprise pbx
Enterprise VoIP solution - Taridium offers complete VoIP solutions for the enterprise and service providers. [Learn more]
Business Size Served: Small - Mid
TCMS - Autodialer
Auto dialers, predictive dialers and automated attendant used in your call center for lead generation. [Learn more]
Business Size Served: Large
Telchemy - VQmon
Voice over IP monitoring and analysis technology that measures the time varying characteristics of IP network impairments. [Learn more]
Business Size Served: Mid - Large
Telecorp - Multiplatform Call Center Suite
Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity. [Learn more]
Business Size Served: Mid - Large
TelTech Systems - PhoneTag
Computerized Message Broadcast System, making simultaneous calls automatically to deliver your personalized message efficiently. [Learn more]
Business Size Served: Small - Mid
TouchStar Software - TouchStar
Predictive Dialer, Automatic Call Distribution and Interactive Voice Response, Automated Messaging, Auto Dialing. [Learn more]
Business Size Served: Mid - Large
TriVium Systems - CallAnalyst
Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems. [Learn more]
Business Size Served: Small - Mid
Turbulin - IP PBX Office Communication
An office communication solution that fulfills current needs and grows with a business is crucial to success in today's business world. [Learn more]
Business Size Served: Small - Large
U.S. Infotel - Vertical WAVE
enables you to provide your customers with enterprise-level IP communications and applications at a small business price. [Learn more]
Business Size Served: Small - Large
VIP Tone - VIP PBX
Simplifies the process of switching from traditional to IP telephony services. Scalable to support multiple sites. [Learn more]
Business Size Served: Small - Mid
Voicent Communications - BroadcastByPhone
A phone messaging solution for reaching thousands of people with personalized messages and response options you choose. [Learn more]
Business Size Served: Mid - Large
