Five9 is the global leader in hosted call center software for companies of all sizes, from business startups to multinational enterprises, in industries as diverse as customer support, telemarketing, financial services and outsourcing. Five9 pioneered the concept of VoIP-based virtual call center software-as-a-service - delivering world-class features with all the benefits of a hosted solution: fast setup, on-demand capacity, no capital outlay and low operating costs.
Product Features
- Call Center Management
- Call Monitoring
- Contact Management
- CRM Integration
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Help Desk Management
- Hotkeys
- Inbound Reporting
- IVR / Voice Recognition
- Knowledge Base Integration
- Legacy System Integration
- MIS Reporting
- Multi-Part Conferencing
- Open Database Design
- Outbound Reporting
- Predictive Dialer
- Process Management
- Reporting
- Software Development Kit
- Telemarketing Management
- Voice & Data Integration
- VoIP
Show More Product Features
Product Details
- Platforms:
- Windows, Web Based
- Support:
- 24/7, Regular Business Hours, Online/Self Service
About Five9
- Year Founded:
- 2001
- Location:
- California - United States
- Number of Customers:
- Thousands
- Industries Served:
- Financial Services, Outsourcing, High Tech and other
- Stock Symbol:
- Not Available
- Annual Revenue:
- $10-50 Million
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