Smart Speech

by Amcom Software

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Process a majority of routine phone requests independently of a live operator.

  • Call Center Management
  • Call Monitoring
  • Contact Management
  • CRM Integration
  • Custom User Interface
  • Customizable Fields
  • Customizable Functionality
  • Customizable Reporting
  • Data Import/Export
  • Hotkeys
  • Inbound Reporting
  • IVR / Voice Recognition
  • Knowledge Base Integration
  • Legacy System Integration
  • MIS Reporting
  • Mobile Access
  • Multi-Language
  • Open Database Design
  • Outbound Reporting
  • Predictive Dialer
  • Process Management
  • Reporting
  • Software Development Kit
  • Voice & Data Integration
  • VoIP

Available on the following platforms: Windows, Web Based, Open Source, Linux/Unix, Other
Support available: 24/7

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