InsideSales.com
by InsideSales.com
InsideSales.com was the first provider of 'telephony power tools' in a hosted Customer Relationship Management (CRM) solution. With a full range of hosted telephony solutions including power dialers, ratio dialers, voice messaging, voice message broadcasting, inbound ACD and IVR, and enhanced toll free numbers that track marketing statistics, InsideSales.com offers a complete range of telephony and lead response management solutions for companies who sell remotely. Download new MIT research.
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- CRM Integration
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Help Desk Management
- Hotkeys
- Inbound Reporting
- IVR / Voice Recognition
- Knowledge Base Integration
- Legacy System Integration
- MIS Reporting
- Outbound Reporting
- Predictive Dialer
- Reporting
- Software Development Kit
- Telemarketing Management
- Voice & Data Integration
- VoIP
Available on the following platforms: Windows, Web Based
Support available: 24/7, Regular Business Hours, Online/Self Service