User Reviews
TicketPeak by Apparen
USER REVIEWS - All reviews
Purchased Date: March 01, 2011
Chairman of the Board, Twin Lakes Playhouse
March 18, 2011
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Pros
Louis Lamoureux is the absolute BEST person I've ever had the pleasure of dealing with. Instantly responsive to any question I've had and gives great advice and instruction. The product is imminently user-friendly and with Louis, very easy to setup and get started. I know that it has increased our sales even over the short period I've used it and the option to buy tickets online has not even been well publicized yet.
Cons
I would like to access the event report in the "reports" section without going to the ticket page. When entering events, I would like the option of entering multiple dates for each event without having to reenter the entire event. Would like a "promotion" option which would allow a bank of numbers to be assigned which buyer could enter for discount on individual tickets.
Overall
Great product at the best price. I certainly looked at many options and chose Ticket Peak. I highly recommend it to any organization. And, the service is absolutely outstanding.
Purchased Date: December 01, 2010
Executive Producer, ACT Andover Theatre
February 15, 2011
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Pros
system is easy to use, easy to integrate with existing online box office and company website, makes assigned seating for a venue simple and automated cutting down on our man hours for ticketing, ticket links for customers to self print works great and the system allows for on line access to check in redeem tickets at the event and search for existing purchases in the event someone forgets to bring their tickets to the theater. Events are customizable and new venues are easily uploaded to accommodate different seating charts.
Cons
very few cons we have found in using Ticketpeak. There is a very slight learning curve to the system.
Overall
I would definitely recommend TicketPeak. If you are looking to streamline your ticketing process for an event, have assigned seating, automate your processes and save your self time and money while at the same time creating a professional ticketing process TicketPeak is the way to go.
Purchased Date: June 01, 2010
Artistic Director, BAMtheatre
October 12, 2010
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Pros
- Buyers love the self selection
- Integrated well with our merchant account
- Accurate and reliable
- Very low cost
- Support was great
- Staff knew the theatre industry
Cons
- We needed to have our own merchant account, although I understand TicketPeak can now provide that service.
Overall
Strongly recommended.
