User Reviews
SABO by SeatAdvisor
USER REVIEWS - 3 Star Reviews - view all
Purchased Date: December 01, 2007
Box Office Supervisor, Pennsylvania Renaissance Faire
August 27, 2009
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Pros
SABO was easy to implement and the staff was on hand to assist with getting it off the ground. The program is able to fit our needs and the ability to request new features is a highlight.
Cons
There is a lag time with support and sometimes requests have gone unanswered.
Overall
I recommend SABO to implement an online ticket option in a quick and easy manner.
Purchased Date: September 01, 2008
Box Office Manager, Dakota Jazz Club
July 08, 2009
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Pros
Patron records and ticketing histories are terrific. I love that we can make notes about each order------we use this function 80% of time----SO helpful. The maps are great.
Cons
Price structures are VERY tricky. I also dislike the terminology for prices as 'discounts'----for whatever reason, this seems to confuse people.
Major con - the text that is 'hardwired' to the internet sales screens. I'm sure many users would prefer to refer to merchandise as something other than 'tickets.' 'Items' would work great......
Also - The 'description' text for events should have more flexibility insofar as editing is concerned. As it stands now, any text that one posts as a description turns into one long run-on paragraph. It looks a bit tacky.
Overall
Overall? SABO is great. There are a few drawbacks but a LOT of really fantastic advantages. SABO has definitely made my box office life MUCH easier.