User Reviews

Online Box Office System by 168tickets

4.5

3 customer reviews

USER REVIEWS - All reviews

"168Tickets. Com and Charleston Wine + Food Festival"
4.5
Version Info: N/A
Purchased Date: July 01, 2008

Executive Director, Charleston Wine + Food Festival
April 13, 2010
Angel Postell
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

This company is great and really customize a program based on your needs.

Cons

not really any

Overall

Highly recommended!

> Vendor Responses

We enjoy working with everyone at the CWFF, great folks and a great festival!

04/13/2010 by 168tickets
"168tickets is the choice"
4.5
Version Info: N/A
Purchased Date: February 01, 2010

Artistic and Managing Director, Crested Butte Music Festival
April 12, 2010
Alexander Scheirle
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

+ inexpensive system
+ simple with lots of features
+ perfectly flexible and adjustable for the different needs
+ very helpful and qualified staff
+ nice people to work with
+ amazingly quick responses on our requests
+ very personal work relationship

Cons

We have not experienced any yet.

Overall

We had been investigating new ticketing systems for quite a while, and 168tickets was one of the companies we took a closer look at.
The reasons we chose their product were because their offer was kept simple, easy to understand and very inexpensive.
What they offer is great and fits our needs perfectly: from single tickets to full season passes with different pricing per event, ticket printing at home and other features which will help our office staff tremendously. What absolutely convinced me was their incredibly short response time to our requests during the set-up period, and how helpful they were in assisting us to get everything up and running. I don't think any other company could have done any better, so I highly recommend 168tickets from our experience so far. Also, every time you call or email, you deal with the same person which means you don't have to explain your problem over and over again.

> Vendor Responses

Alexander and his management team have been great to work with. Very glad they selected us!

04/13/2010 by 168tickets
"Office"
5.0
Version Info: N/A
Purchased Date: January 01, 2008

Office Manager, Western Montana Fair
April 09, 2010
Eunice Misbe
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Great system, easy to use, 24/7 support, great people to work with.

Cons

There are no cons with this company.

Overall

I highly recommend 168tickets. This will be our third year using their service.

> Vendor Responses

We love working with Eunice and all her staff. We recommend them as a great client!

04/09/2010 by 168tickets