User Reviews
Easy-To-Use Ticketing Software by ShowClix Ticketing
USER REVIEWS - All reviews
Purchased Date: N/A
VIP Concierge DAAP Fashion Show, University of Cincinnati
June 15, 2010
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Pros
Excellent ticketing results
Exceptional customer service
Training for ticketing was easy to understand and communicated thoroughly
Any questions were answered promptly
Timely deposits sent electronically
Reports can be configured in numerous formats - unable to do manually with such large attendance.
Ability to focus on VIP guests efficiently
Able to block and unblock tickets easily
Loved the daily updates -one can use those numbers to plan sales for next year - see if running ahead or behind.
Cons
Would like a report that shows quickly the tickets sold by price point without having to compute it manually
A simply list of all comp tickets by price point on one page
Alphabetical reservations by name are good, but several appeared in the wrong spot...probably a programming issue
Overall
I loved working with Matt on our event. He was enthusiastic and such a great support to me. All questions and concerns were responded to quickly and with such joy. I think Showclix is very lucky to have him as an account manager. He understands the needs of his client and customers. I look forward to working with Showclix next year on the very large event. We ticketd over 1500 people and everyone was thrilled to have their reservation so easily.
Thank you Showclix
Purchased Date: December 01, 2009
Systems Manager, Global Celebration
January 27, 2010
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Pros
The program is very user-friendly and the admin site is quite good as well. The customer support team is incredibly helpful and quick to resolve questions and issues.
Cons
The support team has normal business hours, so weekend issues have to wait until Monday.
Overall
If you are searching for an easy to set up and use ticketing solution I highly recommend ShowClix
Purchased Date: January 01, 2010
Webmaster, NJ Revolution
January 26, 2010
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Pros
Set up was extremely simple and easy to implement. Tremendous customer support (Matt Donnelly). Extremely fair price structure for purchasers. Love the feature of sending a purchaser the tickets directly to their email accounts and allowing them to print the tickets out at their own leisure.
Cons
From a UI perspective, I personally would like more flexibility to have access to code to fully integrate current site's look and feel.
Overall
I have been highly impressed with Showclix.com since being involved with them. Although this is a fairly new relationship, I have been impressed with the ease of implementation and usability of their software. Their price-point structure is very fair and their customer support (Matt Donnelly) has been terrific. For those of you with little or no online order processing knowledge, I would highly suggest you contact Showclix.com and discuss your needs. This is a great software application that can definitely help you.
Purchased Date: June 01, 2009
Chapter Administrater, Association of Fundraising Professionals & PPGC
September 18, 2009
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Pros
Easy to setup individual Events & Meetings. Good reports of people attending each event. Site can be personalized to look like it's part of my site.
Cons
Service charge per ticket a little steep.
Overall
Great customer service. Site customization. Easy setup
Purchased Date: October 01, 2008
executive director, jax beach festivals inc
September 18, 2009
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Pros
Great customer service!
excellent operational standards
great feedback from purchasers
Cons
need better ability to output data
need better ability to email/newsletter out customers
Overall
Highly recommend this co. to others
Purchased Date: January 01, 2009
Marketing Director, Fisher's ATV World
September 18, 2009
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Pros
The whole ShowClix staff is very accomodating and everything was very easy to set up
Cons
The pages are a shell, therefore, we couldn't customize some of the wording, etc, on the page
Overall
I highly recommmend ShowClix. Their product and service surpassed my expectations.
Purchased Date: February 01, 2009
Promotions Director, CBS Radio
July 31, 2009
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Pros
The system is very affordable, setup was fast and easy and the customer service is excellent.
I've worked with other ticketing companies in the past and my biggest complaint was always the lack of responsiveness to my questions. With ShowClix, I have a dedicated Account Manager that is always available to answer my questions.
I work on a lot of events, and I must say, ShowClix has made my job easier.
Cons
Nothing major that I've seen so far. The one time I did encounter a bug in the system, the issue was solved same day.
Overall
I highly recommend ShowClix. It's an affordable system with excellent features and even better customer service.
