User Reviews
Tick-It! by New Concepts Software
USER REVIEWS - All reviews
Purchased Date: July 01, 2010
Ticketing Admin, HP Public Schools
April 18, 2011
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Pros
Monty and Jason are the ticketing gurus! They got our schools on line in no time and it is easy enough to use that our students run the box offices. Parents love the internet ticketing, no more standing in the cold for football tickets.
With a few clicks once a week I have all the reports I need for the BOD.
Cons
None! Everything was fast and easy!
Overall
We looked at 6 programs, most were too expensive and too hard to use. Their support is fast and easy. Call Monty, he will take care of you!
Purchased Date: August 01, 2006
Box Office Manager, Cultural Events / Frostburg State University
July 28, 2009
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Pros
I like being able to actually talk to a real person when I'm having problems. Tick-it meets my exact needs. It is user and consumer friendly. Problems are few and far between (usually it's just me), but when it isn't, the issues are promptly checked out and corrected.
The initial training was very comprehensive and I feel very comfortable doing things on my own.
Cons
I have a few small things I would like to do differently, but am unable because the programming is done in modules, but it's more of a personal preference thing. It does not affect the overall capabilities of the program.
Overall
I would recommend this software to anyone needing a ticketing system, regardless of size. It is very easy to learn and easy to use.
Purchased Date: January 01, 2008
Office Manager, Batesville Civic Center
April 01, 2009
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Pros
The installation and training was accomplished in two days. The system is user friendly and was quickly mastered by our part-time staff allowing us the immediate capability for online, phone, and walk-up sales with database creation and customizable detailed reporting for both reserved and general admission scenarios.
The customer service is always accessible, professional and knowledgeable.
The use of the New Concepts software has created substantial new revenue streams for the venue while generating savings for both Promoters and Patrons.
Cons
Could benefit from more flexibility regarding 3rd party ticketing scenarios and reporting.
Overall
We would certainly recommend New Concepts to other venues searching for a ticketing solution.
Purchased Date: October 01, 2007
Ticket Office Manager, Clovis Rodeo Association
March 24, 2009
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Pros
The ease of Internet & Point of Sale ticket sales running on multiple stations has improved our customer service. The software is very user friendly allowing our staff to process the work load very efficiently. We have at our finger tips the opportunity to expand our software needs when appliciable.
Cons
Can't think of any reasons not to use this system.
Overall
The tech support has always been very quick to respond to our needs in a friendly manner. The Report Module has reduced our work load in managing our ticket and souvenir sales allowing the daily Board of Directors reports a snap. I highly recommend New Concepts Software for your ticketing needs.
Purchased Date: August 01, 2006
Athletic Ticket Manager, Port Neches-Groves ISD
March 24, 2009
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Pros
Program is used to sale high school season football tickets every summer. We have approximately 1400 football season ticket holders with a total of 3800 reserved seats.
New Concepts set up our football stadium design from our information so that we can sell the same seats to season ticket holders year after year.
Love the program - easy to use and maintain.
We like being able to design and print our own tickets and customize them to our needs.
I received excellent one-on-one help from New Concepts. They always listened to my questions and helped me to understand their program and how it could work for us. Always available when I call and quick to respond.
I would and have recommended this software to other school districts.
This software can also be used for other events that go on in high schools; i.e, concerts, plays, etc.
All customers and sales are current and up-to-date.
Easy to track information.
Cons
Have not found any real problems with this software.
Overall
Highly recommended
Purchased Date: March 01, 2007
Ticket Office Manager, Chesaning Showboat Music Festival
March 21, 2009
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Pros
The program is extremely easy to learn and to use. If you can read, you can use this. Monty and his staff do a great job. Our office is staffed by volunteers who are not all computer savvy. Monty and his staff are always available to answer our questions and assist us. They are professional and always enjoyable to work with.
Cons
Not even one!
Overall
I would absolutely recommend this program. We are very impressed with the program and with New Concepts Software.
Purchased Date: January 01, 2007
Box Office Manager, Chautauqua Playhouse
March 19, 2009
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Pros
The program features were just what we needed when we started out just doing Box Office Sales, as we progressed to on-line ticketing and running our own server the program has grown with us - in features and capabilities
Cons
We did not have any problems that were not solved immediately with a phone call.
Overall
I would highly recommend the Trak Pro products, we are a very small venue but have found the cost of the program easy to justify in just one year. The program has many features that we haven't used but will be implementing as the need arises.
