Who Uses This Software?

Our focus is on businesses from 1 to 1,000 employees. We offer a simple and reliable time clock for employees with some great features including GPS, Integrations, Google SSO, job codes, and more!


Average Ratings

136 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Pricing based on how many active employees per month. Admins are free.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Buddy Punch
  • buddypunch.com
  • Founded 2013
  • United States

About This Software

Punching in and out is intuitive for your employees and easy for you to view and export time. Employees can punch in online or use our smartphone apps. You can view who's punched in, view their GPS position or even limit where they can punch in/out. We integrate with QuickBooks and SurePayroll but also offer Excel exports. Advanced features such as Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO. Affordable, reliable, & easy to use - free for 30 days, no credit card required.


Features Checklist

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Product Reviews

Great System

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy use

Cons: I would like the Payroll Summary report to be more like the Employee Details report. I use the Employee Details Report to run payroll. It would be nice to have the Payroll Summary be similar and able to print as one large report just like the Employee Details report.

Overall: This is a great system and works well for our program needs. I like the fact that we use this program for payroll for our people that do not come in to an office and punch in and out! It works great for in the field. The only improvement that I would like to see is to have a Payroll Summary Report per pay period like the Employee Details Report and prefer to be able to print the Payroll Summary report all on one page per employee without having to adjust the margins on an excel sheet. Other than that, great program!!!

Nice little package

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: modifying a few features like the pay periods

Overall: Setup was very easy. The reporting is spot on. I like the fact how I was able to quickly understand where everything was and how it was linked. It has a great smart phone app that ll of my techs use. It was easy to fix the time issues made by bad punches done by employees.

Recommendations to other buyers: Smart phone app was a great selling point for a company whose employees are never in one place

Vendor Response

by Buddy Punch on February 28, 2017

Thank you for the review Bill. I'm glad that you found Buddy Punch intuitive to use and that your techs like our smartphone apps. Our apps are fully featured just like our web application, including the ability to fix any errors by your employees. In regards to the pay period updating, we do require that you contact us for pay period changes but we are working on a self service option for those changes. Thanks again for your business, we appreciate it!

Great Value AND Great Service

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We tested out several online timecard systems and have been extremely happy with BuddyPunch! We're a small office that has owners out of state so leverage technology and having visibility on the team when the owners are out of town is very important. BuddyPunch has been easy to setup and use. The online clockin with the QR code can be ever so slightly twitchy sometimes but with each iteration the system gets better and better. I team loves being able to clockin with their phones and those of us not in the office love being able to see their login picture and GPS location. Win for all!

Vendor Response

by Buddy Punch on February 21, 2017

Thank you for your review KimBerly! I'm glad that you found us easy to setup and to use, we really do focus on ease of use when designing features. I also see that you're making use of the QR Codes, webcam pictures and GPS support. Sorry if you've had any issues with QR Codes, please let us know if you have continued issues and we're happy to help troubleshoot. Thank you again for your business, we appreciate it.

Buddy Punch Software

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this for our group home company. Our staff enjoy how simple it is to manage their time, and we enjoy the software. My one complaints are that a SAGE 50 file is not available to directly upload into our payroll software and that not holiday function is in place. Those

Vendor Response

by Buddy Punch on January 26, 2017

Thank you David for the 5 star review! I'm glad you enjoy Buddy Punch and that your staff finds it simple to use. We are looking at integrations with other payroll providers, including SAGE 50. It appears your review was cut off so we will follow up with you separately. We appreciate your business!

Great product for the price!

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Buddy punch offers the features we need for an outstanding price! The service is exceptional. Some features have some bugs to work out and more customer customizations would be preferred, but it remains an outstanding product for the cost. I highly recommend it.

Vendor Response

by Buddy Punch on December 20, 2016

Thank you for the review Jonathan, I'm glad that we're working out so well for you and that you find we are an affordable option. As you stated we are very timely with our service, if you do ever run into any issues please let us know. We appreciate your business!

Buddy Punch is Fantastic!

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and set up, accurate calculations and great customer service

Cons: none so far

Overall: Switching to Buddy Punch has saved me tons of time. My business is in California and I was manually trying to calculate overtime. What a pain! I switched to Buddy Punch and now just print my payroll report with hours and overtime already calculated for me. Super Simple. The Customer Service team has also been very helpful and quickly responded when I had questions.

Vendor Response

by Buddy Punch on December 12, 2016

Thank you Kirsten for the review. I'm glad to hear that we're saving you time and that you find us simple to use. Thank you for bringing up our automatic overtime calculation feature, we allow you to setup a unique overtime rule per employee in case you have employees in different areas. We appreciate your business!

A New Time System For An Old Church

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.
Clear list of tabs and what they represent.

Cons: This software is so easy for me to use there is nothing that I don't like about it.

Overall: I recently became the Property Manager of a still thriving 150-year-old church. When I came on we were still using handwritten time cards to keep track of staffing hours.
Our Bookkeeper introduced us to Buddy Punch a few months ago and I have found it to be a breeze to use and, she's not giving me a hard time about being able to read my handwriting anymore either.
We have only a few staff members who are using Buddy Punch at this time but even they tell me that it's easy to use. When there are changes or edits to be made Buddy Punch is simple enough for me to go in and make the changes without wasting a lot of time.

Recommendations to other buyers: Please continue to keep this software easy to use on the front end for managers and the back end for our bookkeepers.

Vendor Response

by Buddy Punch on December 08, 2016

Thank you Steve for the review. I'm glad that our ease of use for you and your employees comes through in your daily use. As we release features we'll continue to always keep ease of use as one of our top priorities. Thank you for your business, we appreciate it!

Buddy Punch roll out

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple to setup and deploy, easy to train employees to use, web based and easy to access, tracks where punch events occur.

Cons: An additional consolidated report would be beneficial to our process

Overall: The system was easy to implement on the management side and easy to deploy to our staff. Training was a breeze and the process has been very smooth.

Vendor Response

by Buddy Punch on November 30, 2016

Thank you Chris for the review. I'm glad to hear Buddy Punch was easy to implement and training your staff was a breeze. We appreciate your business!

Awesome Program and Service

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simplicity of the interface for managers to add notes and process payroll. It is extremely easy for the employees to use.

Overall: I researched several time clock programs before selecting Buddy Punch. It is incredibly easy to use and practical for our dental office. The customer support made our transition to the program seamless. I would definitely recommend Buddy Punch to any business!

Vendor Response

by Buddy Punch on November 21, 2016

Thank you Erin for your review. I'm glad that Buddy Punch is easy for you to use and that after researching several alternatives that we turned out to be best for your business. Thank you for pointing out our customer service, I'm glad our team made your transition seamless and that your experience was awesome!

Outstanding Software

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Non thus far

Overall: We use buddy punch for our Limousine Business. With a constant flow of new drivers and changes, its incredibly easy to add, modify or delete employees on the fly. We used other programs before, but none compare to the easy to use and effectiveness of Buddy Punch. I highly recommend it!

Vendor Response

by Buddy Punch on November 21, 2016

Thank you Greg for the review. I'm glad that Buddy Punch is easy for you to use and effective for your Limousine business. We appreciate your business and the recommendation!

To catch a thief

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Nothing. I love it.

Overall: We were using a simple system for employees to track their time. Our company is very remote and we don't have supervisors at each location. I had an employee request to go full time (from 20 hours to 30 hours per week) since he had "so much work to do". He began billing the company for 30 hour per week. After about 2 months of this, we decided to implement Buddy Punch. Needless to say, that employee has not worked more than 22 hours per week since we implemented Buddy Punch. I can honestly say, that Buddy Punch paid for itself in the FIRST week of implementation.

Recommendations to other buyers: Nope

Vendor Response

by Buddy Punch on November 23, 2016

Thank you Jonathan for the great review! I'm glad that Buddy Punch was able to provide accountability for your employees. We have some great features that will make sure employees are on the job when they're punching in such as GPS coordinates, IP Address Locks, and webcam integration. We appreciate your business.

Great Product, Payroll is MUCH simpler!

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our business has employees all over the place and getting paper time cards before was a chore. Now I simply log in and have everyone's time in one place. Edits are simple, reports are simple, everything is very user friendly! Our employees have expressed their liking for it as well!

Vendor Response

by Buddy Punch on November 02, 2016

Thank you Linda for the great review, we appreciate it! I'm glad Buddy Punch has made payroll a much simpler process for you and that you're taking advantage of our editing feature and reports. We really strive to make sure that Buddy Punch is user friendly, so I'm glad that shows in your use as well. Thanks again for your business.

Easy to Use

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use for employees and managers

Cons: cannot punch in real time. it gives the employees access to modify their times.

Overall: Buddy Punch system is really easy to use and understand. It allows you to easily make changes and allows your employees to leave notes for each punch time (if necessary).

Recommendations to other buyers: no

Vendor Response

by Buddy Punch on October 31, 2016

Thank you for the review Ayde, we appreciate it. I'm glad Buddy Punch is easy to use and understand. Thank you for pointing out the notes feature, it allows employees to leave a detail on why they might be punching out early, late, etc. In regards to your comment on real time punches, perhaps there is some confusion - you can punch in real time with Buddy Punch. As soon as you click the punch in button the time is captured at that moment in time. Also the employee option to request changes is a feature that can be turned on or off. Any changes only take effect if they are approved and you can turn off changes all together, if needed. Let me know if you have any other questions, we appreciate your business!

Makes Payroll Easy

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have tried other time clock apps for my small pediatric practice, and none was as reliable, cost-effective, or simple to use as Buddy Punch. I recommend it highly!

Vendor Response

by Buddy Punch on October 13, 2016

Thank you for your review Robert, we appreciate your business! I'm glad that you've found Buddy Punch reliable and simple to use, we always keep ease of use in mind for both you and your employees.

Ease of Use

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, price, functionality.

Cons: I wish there was a system to email the employee when their weekly hours were close to hitting 40.

Overall: Because we are salary, we have never used a clock in system. With the new labor law going into effect next year, we were looking for an app that would be the most in invasive in our daily routine in the office. Buddy Punch has been super easy to set up my employees and get them using it!

Vendor Response

by Buddy Punch on October 04, 2016

Thank you Kristina for the review. Great to hear that Buddy Punch has been easy to setup and use, and your employees are using it! Thank you for the suggestion for overtime notifications, we are always looking to add additional features. We appreciate your business!

Good option for our team...

Oct 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer Service

Cons: Not flexible and upgrades needed. Need an hour only option vs clock in/out.

Overall: We were searching for a product that would allow our team to track hours simply. This is a great start. The team can track their hours, and our accounting can pull them down with ease. Customer support has been amazing and the primary reason we are sticking with them. They respond day and night to emails and questions. We are very happy with the product to date. We are hoping that in the future the app will become a little more flexible, and maybe instead of just a clock in/out process, there is an option just to put in the hours worked for the day. Looking forward to seeing what the future holds with Buddy Punch! Great company!

Recommendations to other buyers: When you set it up, be sure you know the exact days you want it to close weekly. Stay on top of team to input hours.

Vendor Response

by Buddy Punch on October 03, 2016

Thank you for the review Ebony. I'm glad you're finding Buddy Punch simple to use and that you are happy (amazed!) with our support, we make sure to quickly respond to all inquiries as we know how important time keeping is for business and how immediate needs are when it comes to running payroll. Thank you for the suggestions for future development, we are always looking to improve. We appreciate your business!

Great Program

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: East of Use
Great Reporting

Cons: none!

Overall: I researched and tried out a lot of time clock programs before stumbling on Buddy Punch. This is by far the easiest to use with the best reporting. I highly recommend it.

Vendor Response

by Buddy Punch on September 30, 2016

Thank you for your review Danette. I'm glad you find Buddy Punch easy to use and that our reporting options are working for you. We have several options available, all exportable to an Excel file. Thank you for the 10/10 recommendation, we appreciate your business!

Buddy Punch keeps it simple

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Some

Overall: Simple to roll out, simple to use. We were looking for a way to replace paper time sheets that was easy to use and inexpensive. We found it.

Recommendations to other buyers: I would like to figure out how to export to SurePayroll.

Vendor Response

by Buddy Punch on September 30, 2016

Thank you for your review David, we appreciate it. I'm glad your setup and usage is easy, we designed Buddy Punch to be easy to use for both the employees and the administrators. We are integrated with SurePayroll, I'll be reaching out to you to answer any questions that you have. We appreciate your business!

Great way to keep track of employees hours in the field

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use & GPS

Cons: Converting hour to a spread sheet doesn't work well.

Overall: Punch buddu has saved me time and money and more importantly workers can't say their hours are not correct.
It is very easy to use for my and my employees. With the GPS stamp showing where they punch in/out is a great tool.
I would recommend this program to everyone.

Recommendations to other buyers: It would be helpful to have employees hours and hourly rate convert to a spreadsheet within the program

Vendor Response

by Buddy Punch on September 29, 2016

Thank you for the review Mike, we appreciate it. I'm glad we're saving you time and money, and that it's easy to use for your employees. Thanks for pointing out our GPS location data on each punch, I know how that can be very helpful when your employees are in the field. We do have an Excel export for all of your employees time, as well as Excel downloads of various other reports. Let me know if you have questions on those, we are happy to help. We appreciate your business.

Buddy Punch brought my small company out of the stone age!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy, user friendly

Cons: haven't had any yet

Overall: Since the beginning of time we've used paper time card templates, which is fine for a small business just starting out. However, as we've grown, we've felt the need to implement something electronic that allows us to log time more accurately. Buddy Punch is user-friendly and web-based, which made the transition a breeze. We were using it as our only time card source within the very first week. It also integrates with our payroll system, saving me precious time each week!

Vendor Response

by Buddy Punch on September 27, 2016

Thank you Denise for the review, we appreciate you taking the time. I'm glad that your transition from paper time cards to Buddy Punch was smooth and that we're saving you time, that's our goal! I see that you're using one of our payroll integration partners too - we offer several and are open to creating unique exports if you use a payroll provider that we do not already support. Thanks again for the review, we appreciate your business.

Super easy and great interface

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: BuddyPunch has been an amazing tool to have. Being a growing small business, it's been seamless to integrate and has taken a huge workload from my plate. I like that employees have the option of clocking in and out remotely, and I have the accessibility to login anywhere.

Recommendations to other buyers: I'd love an automatic paid holiday option. I recently forgot to add in a paid holiday for my employees...having the ability to set these up automatically would be amazing.

Vendor Response

by Buddy Punch on September 21, 2016

Thank you for your review Rachel, we appreciate it. I'm glad that Buddy Punch was able to take some of your workload off of your plate, that's exactly what we want to do! We will also take your request for automatic holidays to be added into timecards into consideration for future development, I can definitely understand the need. Thanks again, we appreciate your business.

so so not greatest

Sep 17, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so

Cons: Most of it

Overall: Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.

Recommendations to other buyers: It could be good if feedback was taken in consideration and updates were made more often vs yearly. Not recommended for larger 30+ employees maybe at some point but not at this time!

Vendor Response

by Buddy Punch on September 20, 2016

Josh - Thank you for taking the time to provide a review. Unfortunately many of your comments we believe are inaccurate and I would like to make sure that Buddy Punch is accurately reflected on Capterra. We do not charge for integrations with other Payroll Companies. We just added an integration with Paychex and there was no cost to any customer for doing so. We are also very timely in responding to inquiries. In your case specifically you opened a ticket on 7/29/16 at 3:52 pm. We responded at 4:14 pm the same day with a resolution. You opened a ticket on 8/29/16 at 12:35 pm, we replied at 12:46 pm. You opened a ticket on 9/12/16 at 10:21 am and we replied on 12:46 pm. We offer many features such as GPS, IP Address Lock, Webcam photos on punches, and notifications. We offer easy change requests with the user clicking on a button that says "I need to change something." I'm sorry we didn't work for your business and we will take your feedback into consideration.

Very Useful Tool!

Sep 17, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Good amount of features. App is nice for employees on the move.

Cons: Some phones have trouble with the app not allowing them to punch because it thinks their locator is turned off when it's actually on. Some employees would like to be able to add their PTO through the app as well. I would like to see the ability to request PTO in advance, so it can be approved and noted before the pay period.

Overall: We started using Buddy Punch because we have employees who start their work day from their house. Buddy Punch makes it easy to track their time and having the GPS locator allows us to know where they are at.

Vendor Response

by Buddy Punch on September 18, 2016

Thank you Jake for your review! We appreciate you highlighting our GPS feature and our smartphone apps. We are always looking to improve so thank you for the feedback. I'm glad Buddy Punch has been useful for your business and you're finding it easy to use. Thank you for your business, we appreciate it.

One Of The Best Decisions I Made For My Business

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I am happy for everything. Though it doesn't have all the features we need, but the staff are ready to entertain all our suggestions.

Cons: Nothing that I can think of. So far, it fills my current payroll needs.

Overall: I was first apprehensive of trying out Buddy Punch. I was so used to traditional punch cards, spending hours reading through each punch card during paydays and calling each employee for verification of blurred printouts and questionable punch-ins. I was used to making my life so difficult. Until I decided to level up because some bundy clock machines bogged down at the office, I began looking for a time card system that would eliminate time fraud from employees ... and make my life easy too. I began to entertain biometric time clocks. But the newest machines are so expensive and still quite laborious on part of the employer who had no human resources department. Until I came through an advertisement from Buddy Punch, this picked up my interest. After a few hours of contemplation, I tried it and boy was I blown off by its features ¿ real-time pics, extensive data of employee activity, payroll data, etc. Even the staff of Buddy Punch are so supportive, inserting few features from a new user like me. I am so impressed! Now for the first time in my 10 years of business, computing payroll has become such a breeze. Thank you very much, Buddy Punch!

Vendor Response

by Buddy Punch on September 15, 2016

Thank you Gerald for the great review! I appreciate you pointing out a few of our features, like our webcam support for pictures on punches and our reporting options. I'm glad we've made your life easier. Thanks for your business!

GREAT Product

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Employees can manipulate their time - has to have admin approval
Ease of use

Cons: So far nothing

Overall: For me it' all about ease of use - this product nails it - with limited training you can work your way through and figure it out.

Vendor Response

by Buddy Punch on September 14, 2016

Thank you Frances for the review, we appreciate it! I'm glad that Buddy Punch has been easy to use, we really do make that our top priority. You also pointed out our approval process for change requests from the employee - nothing is changed until you the administrator approve it. Thanks again, we appreciate your business.

Find a different product!!

Sep 14, 2016
1/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It locks up every now and then and you have to clear the system or create "new" IP addresses for all your employees. Even that gives you an error sometimes. We spend more time clocking employees in and out then the system operating correctly. Changing systems.

Vendor Response

by Buddy Punch on September 15, 2016

Tim - I am sorry, it appears that you are mis-understanding a feature of Buddy Punch. The IP Address Lock will allow you to enter in an IP address and that employee must login from that IP address. Most ISP's will provide you a dynamic IP address, which means it changes from time to time. This is why you have to enter in a new IP address, as your IP address has changed from your ISP. We recommend requesting a static IP address from your ISP so it doesn't change. Once you do that you won't run into this problem. Again I am sorry there was a mis-understanding. Please let us know how else we can help!

How good is buddypunch?

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Good design

Easy to use

Intuitive

Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.

Cons: People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.

Overall: Turns out its preetttyyy gooood.

Was looking for an app that helped manage employee punching in/out for small businesses and did a bunch of trials before finding BuddyPunch. The other apps that I found were often not what I was looking for or did not have a focus on employee punch-in/outs.

Found buddypunch and it does exactly what I need it to. The UI is very well designed, the administrator makes employee accounts and employees just go to the website, log in, and push the big green button.

They then log in again to punch out but the big green button will be a big red button this time.
Very simple, very easy, does employee punch-ins, does it well. Also got an IP-Lock feature so employees can only punch in on-site.

There are some other features like wage calculations based on punch-in time, overtime stuff, and other things that I don't use but they seemed pretty useful if I ever choose to use them.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you Lei for the 10/10 review! We really appreciate the thought you put into it and the highlighting of some of our features. I'm glad that the User Interface (UI) is easy to use and understand. When we're designing features we always think of how they're being used and how it affects both the employee and administrator's daily experience. Thanks again, we appreciate your business.

works well

Sep 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I enjoy using this software! It works very well. Would recommend this software to other small business owners.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you for your review Alan, it is great to hear that customers enjoy using Buddy Punch! We appreciate the recommendation and your business.

Great Support

Sep 07, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use I don't have to worry too much about keeping tabs on my employees hours.

Cons: Dislike that I need software for keeping track of hours.

Overall: Every time I have had an issue or needed a custom option in place the support team has made it fasted than the said they would. Very Happy.

Recommendations to other buyers: Keep up the good work.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you for your review Rovick. Thanks for highlighting our support and ease of use, we strive to provide fast support on whatever questions come up. We appreciate your business!

Amazing software, Amazing service

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I used to do it the "old"way by punching in on a time clock. this is so much easier for me and my employees.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you Nadja for your review, I'm glad that you find Buddy Punch amazing! We really do look to make Buddy Punch easy to use for both you and your employees, so I'm happy that it comes through in your daily use. Thank you for your business, we appreciate it.

Simple and easy to use!

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Buddy Punch is reasonably priced, easy to set up employees, and easy to use. The app is wonderful!!

Vendor Response

by Buddy Punch on August 29, 2016

Thank you Angela for the review. We work hard to make sure that Buddy Punch is easy to use for both you and your employees, so I'm glad that comes across for you too. Employees can sign in via the web application or the smartphone apps, so I hope they've made use of them both. Thanks again for the review, we appreciate your business!

Buddy Punch for Small Business

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We really appreciate the ease of use and time saving features. The reports are great for tracking employee hours and budgeting.

Overall: Buddy Punch has been a great tool providing ease of access for employees and simplification for account staff.

Vendor Response

by Buddy Punch on August 29, 2016

Thank you Jeff for the review, we appreciate it. I'm glad Buddy Punch is easy to use and it is saving you time, that's what we strive for! Thank you for your business!

Big time saver!

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like how you can verify location at time of punch.

Cons: It would like to see the price a little lower

Overall: We started using Buddy Punch because I was getting tired of all the time that it would take to manuly go through each time card and have to verify each one. Now I just review click and submit! It's way easy to use.

Recommendations to other buyers: It's a great tool, well done!

Vendor Response

by Buddy Punch on August 24, 2016

Thank you so much for the review Todd! I'm glad that Buddy Punch is saving you time and that it is easy for you to use. We always keep ease of use in mind when designing new features and I'm glad that shows in your daily use. We appreciate your business.

Excellent Assistance on set up

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and cost.

Cons: Some issues with 3rd shift and punching out for lunch at the end of the work week. We created a work around for now.

Overall: After trying numerous products Buddy Punch was the one that met my needs the most. During the trial I was in constant contact with the sales person who was extremely knowledgeable and answered all my questions and assisted me when I got stuck.

Vendor Response

by Buddy Punch on August 16, 2016

Thank you Donna for the review! We pride ourselves on our attentive and knowledgeable support so I'm glad that came through in your usage. I'm also glad Buddy Punch is easy to use and cost effective for your business. Thanks again, we appreciate your business!

Great Payroll Software

Aug 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly. It actually saves us money in the long run by avoiding costly errors in calculating employee hours.

Cons: I don't like the print format of the time cards and definitely don't like the format of the way it exports the time cards into excel. Could be a lot better.

Overall: I researched several payroll software programs and found Buddy Punch to be the best value and easy to use.

Vendor Response

by Buddy Punch on August 15, 2016

Thank you for the review Jerry, we appreciate it. I'm glad you find Buddy Punch user friendly and that it saves you money by helping avoid errors. We appreciate the feedback about the Excel reports - we are always looking to improve. One great thing about the Excel reports is that once you have the data in Excel you can customize how you need the data to look. Thanks again, we appreciate your business!

Simple and Easy to Use Time Tracking Product!

Aug 09, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use for admins and employees
Concise reports
Archiving of data is permanent while a paying customer (never lose past timecards)
Reasonably priced

Cons: Wish there were better customization options for hour categories (i.e. floating holidays, Jury Duty, etc.)
App for I phone needs improvement (can only view who is punched in currently)

Overall: I handle HR for a small start-up tech company, and we were looking for a simple, easy-to-use time tracking software solution that was also cost-effective for our size. We found Buddy Punch, and it seemed to offer everything we needed, and it was reasonably priced. We signed up for the trial period, and our employees were impressed immediately. They were able to start recording their time immediately with zero training or assistance, which was a priority for us.
The system is also very easy to use from an administrator end (editing punches, viewing timecards, etc.) Buddy Punch produces concise reports which can assist with transferring employee hours to any payroll system that you may be using. If you do experience any issues or have questions, it's very easy to place a support ticket and a response is usually given within 1-2 hours at the most. Customer Service definitely seems to be a priority which we appreciate.
Once our trial period had concluded, it was a no-brainer to continue with this easy, intuitive solution.

Recommendations to other buyers: Great product!

Vendor Response

by Buddy Punch on August 11, 2016

Thank you for the review Cindy, we appreciate it! You are correct, we place ease of use and customer support at the top of our priority list. We are always looking to improve so thank you for the suggestions, we are working on updating our smartphone apps and will have the updates ready soon. Thanks again for your business!

Buddy Punch saved our small non profit

Aug 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly. Efficient and easy to understand, as an employee and as an administrator. Cost-effective for the organization.

Cons: The overtime/double time costing is sometimes out of whack, and I need to go through every employee to make sure things are correct.

Overall: We've been very pleased about Buddy Punch for our small theatre company. Last year, we used a time in/out system with our payroll system and it was awful and outdated. For the cost we were paying, we were severely disappointed with the system. This year, we're so happy that Buddy Punch is incredibly easy and user friendly.

Vendor Response

by Buddy Punch on August 11, 2016

Thank you Aimee for the review, we appreciate it. I'm glad that Buddy Punch has been easy and user friendly, we always keep ease of use in mind. We've reached out to you about any issues you're having with overtime. Overtime is a setting on a per employee basis and also relies on the start of the work week. Once that is set your overtime calculation issues should be resolved. Thanks again!

Better than spreadsheets!

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Accountability for the employees. Love the GPS!

Overall: This software has worked great for our company. We have a few hourly employees that were tracking their time with good old fashion spreadsheets. What a time saver!

Vendor Response

by Buddy Punch on August 11, 2016

Thank you Rebecca for the review, we appreciate it! I'm glad Buddy Punch is saving you time and you're finding the GPS useful. We appreciate your business.

Takes a load off your shoulders!

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It can be used anywhere including mobile devices. It has a simple log on process.

Cons: Somewhat costly.

Overall: I am a new business owner and Buddy Punch has taken a whole lot off my shoulders! It is easy to use and makes my employees time tracking so simple.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you for the review Amy, we appreciate it. I'm glad it makes your new business easier to manage. I'm glad you've found the mobile app and the log on process simply and easy to use. Thanks again!

Buddy Punch works great!

Aug 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The mobility.

Cons: The log in isn't simpler.

Overall: Our company got Buddy Punch and really like the functionality that it has. The mobile app is very user friendly and though we aren't currently using the QR Code clock in feature it is a very nice feature and we intend to implement it in the future.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you Courtney for the review! I'm glad Buddy Punch is working out so well for you. Our mobile apps for iOS and Android are very simple to use but the web application is also very easy to navigate as well. We have several sign in options, including Google Single Sign On or SSO, but are always looking for ways to improve. Thanks again!

Where have you been?

Aug 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I asked my I.T. department to search and find me something I could work with. I needed something that would track employee time and attendance . One main pro was giving us a month to work with the software to see if it was right for us. After two weeks, employees were urging us to sign up!
This software provides clear transparency, everyone knows where they stand and as an employer I can review activity at my leisure from where ever I am . We have been using Buddy Punch now for two months and it has improved employee punctuality and even morale. The data does not lie from a management perspective. My office manager likes it and just sends me the final excel sheet for approval on pay day.

Cons: Sometimes the software does not notify us that an action is awaiting approval .

Overall: Having spent over a year trying to integrate a time and attendance system with our payroll provider with little or no success, we had reverted to signing in and out the old fashioned way as it has been done for the last century.

Recommendations to other buyers: Give it a try, for the money it is well worth the peace of mind, knowing you have legally covered yourself and your company by properly documenting time and attendance.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you Peter for the review, we appreciate it. i'm glad you took advantage of our 30 day free trial and that Buddy Punch gives your business some clear transparency. Thanks again!

Payroll Time Savior

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

Cons: None

Overall: After using paper time cards for over a year, spending many frustrating hours a week reviewing, verifying, inputting and analyzing employee punches and then finding a place to keep the paper cards for our records, we were fed up. We looked for an affordable and easy to implement solution. We used the Buddy Punch trial and within a week, we knew this was the solution we were looking for. Setting up locations, employees and punch restrictions was extremely easy. The timecard punches can easily be updated by managers from any location. The email notifications keep managers on top of missed punches, and with the variety of exportable reports we have been able to complete labor analysis quickly and accurately. Before we began Buddy Punch, completing a weekly labor analysis would take over an hour and a half. Between contacting the locations to send the timecards, manually entering daily hours, deciphering notes scribbled on the cards and updating labor information for new employees we had enough! Now the process is as simple as logging on, setting the date range, exporting a CSV and migrating the data into an analysis template. What used to take over an hour, takes roughly 20 minutes. Another major perk for our catering department is having the ability to require GPS location for login when employees begin and end off-site. This feature has made labor tracking more accurate and dependable, as we no longer have to rely on the site manager to send email updates about employee punches. The customer support at Buddy Punch is also quick to respond and very informative. I would highly recommend Buddy Punch to businesses looking for an affordable and effective timekeeping solution.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you very much Rafael for the review, we could not have said it better! My favorite quote from your review was that Buddy Punch was "extremely easy," we really do strive for that every day. Thanks again, we really appreciate your business!

Buddy Punch is a knock out!

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love that you can pull an "hours report" and see the hours that each employee worked for any certain amount of time.
Love that it shows the hours and overtimes hours separately and together.
The Reports are easy to access and easy to read.
Love that you can pull the "timecard" and find when each employee clocked in and out per day- easy to keep track.
Love that is keeps GPS to see WHERE each employee clocked in or out when they do so.
Love the PTO portion and that you have the opportunity to export information for Payroll as well!

Cons: We dont use it in full as much as we should- each of the reports that is.

Overall: We just recently started using BuddyPunch and are extremely happy with the ease and functionality of this product. We used to use an excel spreadsheet that was very difficult to read and change the hours. Now technicians can clock in and out as many times a day as they need and if they need to change the time in or out it has to be approved by a manager!

Recommendations to other buyers: Very easy and self explanatory!

Vendor Response

by Buddy Punch on August 07, 2016

Thank you so much for the review Emily! Thank you for pointing out so many of our features including our various reports, GPS and approval feature. We appreciate your business!

Great fit for our business

Aug 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cloud-based. This was crucial for our business. We are an orthodontic practice with two locations, and we needed a cloud-based solution.

Cons: The iOS app is very basic. The web app is much more useful.

Overall: Set up is a breeze, and our 10 employees have had no problems using the service. I would highly recommend it.

Recommendations to other buyers: Use the GPS tagging for check-in and check-out

Vendor Response

by Buddy Punch on August 05, 2016

Thank you for the review Paul! I'm glad that Buddy Punch is working so well for you and your two locations. We work very hard to make sure that the system is easy to use for your employees and the administrators so I'm glad that shows in your daily use. Thanks again for your review!

Buddy Punch is an amazing product!

Aug 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It calculates overtime for me.

Overall: Our company was calculating hours using time cards and an excel spreadsheet. It was very clumsy and there was a lot of room for error. Now it just takes me a few minutes to check through everything.

Vendor Response

by Buddy Punch on August 03, 2016

Thank you Janet for the review, we appreciate it! I'm glad we save you time each and help improve accuracy. Thanks for pointing out the automatic overtime calculations, we have that on a per employee basis, meaning you can setup a unique overtime calculation per employee if needed. Thanks again!

Works like a charm!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The most important feature of Buddy Punch is the GPS location. I've tried clocking in and out from different locations to test the accuracy and it's always spot on.

Cons: Some of the reports are a little cluttered, but with so many report options it really hasn't been an issue.

Overall: Buddy Punch has made time keeping a breeze. The mobile app is very user friendly and simple. Customer support responds to any and all questions quickly. Since our company started using Buddy Punch we've had no issues and would recommend to anybody looking for time tracking.

Vendor Response

by Buddy Punch on August 04, 2016

Thank you for the review Sarah! I'm glad that Buddy Punch is working so well for you and thank you for pointing out our GPS feature as well as our customer support. We pride ourselves in making the system very easy to use but if you need any help along the way we're always there to help. Thanks again!

Perfect! Exactly what we needed/wanted!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The user and administrator interfaces are very easy to use and navigate. The settings are very easy to use and customize.

Cons: I do wish that some of the settings were able to be applied to just individual employees (punch rounding, in particular).

Overall: The software and the customer support has been great from the start! A system like Buddy Punch is exactly what every office/business needs. Much more than a time clock, Buddy Punch has all of the features necessary for tracking employees and editing employee times. Definitely makes my job a whole lot easier!

Recommendations to other buyers: This software will save time and money, immediately and in the long run.

Vendor Response

by Buddy Punch on August 04, 2016

Thank you for the review Sean, we appreciate it! I'm glad we're making your job easier and thank you for pointing out the ease of use for the user and the administrator. We always have usability in mind when designing features. Thanks for the feedback and we appreciate your business!

The best "punch the clock" software

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I highly recommend "Buddy Punch" to all business because it will save a lot of time and money due to it's efficiency!
I wasted so many recourse with those faulty machines, going online is the best possible solution and Buddy Punch makes it so easy! I wish I knew about it years ago!
If you have employees you must get Buddy Punch!
Punch Buddy have tons of useful features that makes it much more then just a "punch clock software" it's a necessity tool that you must have in your arsenal.

Vendor Response

by Buddy Punch on June 13, 2016

Thank you Mark for the great review! We appreciate your kind words and I'm happy it is working out so well for you and your business. We appreciate your business!

Outstanding - Solved Many Problems

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Implementing Buddy Punch was the best thing we did -- saves us money on improper OT calculations, provides the ability to track everyone's productivity easier than before and is just overall a better use of time and technology. I would highly recommend to anyone - the time and money you will save will more than offset the small fee. As for customer service, response time is great and they are always available to assist and answer questions!

Vendor Response

by Buddy Punch on June 03, 2016

Thanks you for the review Marc! We appreciate your kind words and I'm glad the OT calculation feature is working out so well for you. We're happy to have you as a customer!

AWESOME

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: love the system! nick was very helpful setting up my account for multiple offices! very easy to use and breaks down hours based on pay periods and weeks. It makes my payroll a breeze!

Vendor Response

by Buddy Punch on June 03, 2016

Thanks for your review Laura! I'm glad Buddy Punch has helped you keep track of time over multiple office locations. We're happy to have you as a customer!

exellent service

May 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company is using Buddy Punch only for couple of month, so far we have no complains about it.

Vendor Response

by Buddy Punch on June 01, 2016

Thank you for your review Victoria, we appreciate it! I'm glad the system is working well for you and I'm happy our customer service has excelled for you. Thank you for being a Buddy Punch customer!

It's been a great experience so far.

May 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We love the software. I wish there was an app for it for apple and android. Also wish price was slightly lower for smaller businesses.

Definitely makes clocking in/out less daunting.

Vendor Response

by Buddy Punch on May 26, 2016

Thank you for your review Denicia. I'm glad to hear your experience has been great. We actually just released an updated Android App and our iOS App will be released shortly. Thank you, we appreciate your business.

We're happy we switched to Buddy Punch

May 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We previously used a competitor that had very slow to respond customer service, complicated procedures and a nonintuitive interface. Making a switch to Buddy Punch was incredibly seamless and our employees have all reported having an easier time both clocking in and out and making adjustment to their time punches. Pulling reports for payroll has also been easy.

Vendor Response

by Buddy Punch on May 19, 2016

Thank you for your review Sabina! I'm glad that our customer service, reliability and ease of use come out in your day to day usage. We always focus on making sure that the system is easy to use for the employer and the employee. Thank you for your business, we appreciate it!

Pretty good so far.

May 18, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its great that we can see on a map where our guys are clocking in. It brings real accountability to the job.

The guys have trouble clocking in and out in areas with low signal. And when changes need to be made its a large hassle. If my guys haven't been able to punch for whatever reason at the beginning of a pay period I can't input the change without clocking in as them first since I can't manipulate time outside of a pay period they have punched into. We are still trying to find our groove with it. So far we haven't been able to rely on it without still using time cards.

Vendor Response

by Buddy Punch on May 19, 2016

Thank you for the review William. I did reach out to you after you posted this review, I would hope we can chat on any issues that you are facing. You can add and edit time outside of the current pay period. You do not need to have your employee clock in first to edit. I hope we can speak soon. Otherwise I'm happy that Buddy Punch is still working out for you and overall you are happy with the system. Thanks again!

Simple and Easy. My employees and I love it.

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: So easy with no equipment to purchase.

Vendor Response

by Buddy Punch on May 18, 2016

Thank you for your review Chuck, we appreciate it and your business. We are happy to hear that the system has been easy to use and that your employees love it!

So Far, so GREAT!

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using paper time cards for as long as I've been here. When we had less than forty employees that system worked ok.
When we grew to over sixty employees something had to change. I just knew there had to be an "app for that." So I began my research and stumbled across Buddy Punch. Their pricing is super competitive and their software intuitive.
I gradually moved each department over to Buddy Punch and it has been GREAT. Most folks pick up on it right away. The system is intuitive and those who do have difficulty only need a quick tutorial and they are good to go.
Buddy Punch has given greater visual to each manager allowing them to see where their employees are spending their time and how much time their employees are working.
We are a multi campus church so to have the option to select location AND department is very helpful.
Buddy Punch customer service is super helpful and quick with a response. Love that!
I have enjoyed moving from paper time cards to something that generates reports easily and quickly. It has streamlined the payroll process and saved us money.
Thanks Buddy Punch!

Vendor Response

by Buddy Punch on May 11, 2016

Thank you for the glowing review Michelle! I'm very happy to hear that the transition from paper has been easy for you and your employees and that Buddy Punch has saved you a lot of time and money. I'm also glad you pointed out the visibility that you now have into time with the various reports we offer and your use of the departments and locations feature. Thanks again, we appreciate your business!

Easy to use

May 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has made our employee timekeeping much much easier and smoother. Very cost effective compared with all of the other systems out there.

Vendor Response

by Buddy Punch on May 16, 2016

Thank you Eric for your review, we appreciate it and your business. I'm glad Buddy Punch has made your timekeeping processes both easier and smoother. We make sure to keep ease of use at the top of our priority list when developing new features. Thank you again!

So easy to edit times when employees forget to clock in or out. It takes seconds.

May 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - The easiest system I have ever used. The staff has no problem with the system not recognizing them as our old system did. Signing in very easy. Keeps accurate time. Very easy to edit.
Cannot think of any cons. It's that great

Vendor Response

by Buddy Punch on May 08, 2016

Gwen, thank you so much for the review! We really appreciate your kind words. We really do keep ease of use, accuracy and reliability at top of mind in our design and feature releases. Thanks again!

Easy to use for both employer and employees

May 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Buddy Punch for 2 months now. It is very easy to use and to navigate through.

Vendor Response

by Buddy Punch on May 03, 2016

Thank you for your review Mary, we appreciate it. We always keep ease of use a priority when adding features to Buddy Punch. I'm glad that comes across in your daily usage. Thank you again!

User Friendly

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's true, this site was easy to navigate. We learned what we needed to learn quickly, and it has all the details our small company was looking for. We have a lot of overtime because our staff lives where they work. Buddy Punch calculates overtime and double time. Plus they are quick to help.
I tried to give Buddy Punch 5 stars all around, but that function is not working! So please know overall, I give Buddy Punch 5 stars.

Vendor Response

by Buddy Punch on April 29, 2016

Thank you for your review Louise - you mentioned that you wanted to give Buddy Punch 5 stars but were having trouble, it looks like it worked - so thank you! I appreciate you highlighting the automatic overtime calculations as well as our response time on customer service. We do our best to provide the best experience possible so I am glad it shows in your daily use. Thanks for being a Buddy Punch customer, we appreciate it!

Great Product, Great Price

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love Buddy Punch! I run a small dog walking company and have been using this software for about 2 months. All of my employees find it very easy to use. If they forget to clock in or out, they are able to manually enter a punch, which is emailed to me for approval. Since all of my employees work remotely, I love the GPS feature! The time cards are easy to read/understand and enter into payroll. I have reached out to customer service twice and they responded within the hour. I highly recommend Buddy Punch to any small business owner!

Vendor Response

by Buddy Punch on April 29, 2016

Thank you for your review Sasha. I appreciate you highlighting the ease of use for your employees and for you when using the hours to do payroll. We try to make the process as seamless as possible. Thanks again, we're glad to have you on board!

AMAZING ALL AROUND PRODUCT AND SERVICE!!!!!!

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddypunch gives us a lot of abilities to manage our employee that we didn't have before. We literally made the leap from paper timesheets to a system that every employee has to utilize.
As you can imagine, there were some lagging employees that did not embrace the idea of change. Once employees gained experience with the service, it has become a monumental change for our agency.

A typical timeclock system would not work for our company. We have several different types of employees and own about 100 units that for certain staff, their work needs to be costed to certain locations. We have employees that are only administrative that can clock in at their desk, but we also have traveling employees who need the freedom of punching in on their phones. We needed a time keeping system that traveling employees could use, but also management could track their locations.

Buddypunch has given us the ability to add all of our locations and all of our different types of work that can be performed (admin, accounting, HR, meeting etc.). As time has gone on, and employees are fully on the BP system, management is now able to ask questions like, "Why are the employees at the Fort Myers office working 25% administrative time than our other locations?"

The BEST part, in my opinion, is the customer service I have received. It is as easy as pressing a button to put in a request. Believe me, I have made several requests (more than I care to tell) on things I would like to see in the future or suggestions that would make Buddypunch better reporting wise and for my company. I am always addressed within a few hours, and I HAVE ACTUALLY SEEN SOME OF THE CHANGES I'VE REQUESTED.

Vendor Response

by Buddy Punch on April 29, 2016

Thank you Jessica for the glowing and thorough review! It really gives insight into your daily use of Buddy Punch and how it has uniquely helped your business from not only a time keeping perspective but from reporting perspective as well. We appreciate the kind words and are happy that not only has the system been perfect for your business but that the customer service you have received has met and exceeded your needs. Thank you for being a Buddy Punch customer, we appreciate it!

Buddy Punch has been great!

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has been great as maximizing our efficiency from staff documenting their hours to managers tracking and approving hours to payroll compensating for those hours. It is very simple to use and all the staff caught on very quickly. Being able to access it from a computer or phone has made it simple to not only clock in or out, but also adjust hours on those occasions where someone forgot. As a small company, it is very affordable and the cost is far offset, again, by the efficiency of the system and less administrative time by managers to track employs down and approve hours.

Vendor Response

by Buddy Punch on April 25, 2016

Thank you for your review Jeffrey. I'm glad that Buddy Punch has helped you gain efficiency and cut down on your administrative time - that's our goal, to make your life easier and time tracking more accurate. You also highlighted that we're a true Software as a Service (Saas) - you can access us from any computer or smartphone. We appreciate your review and your business - thanks again!

Easy to use and navigate. perfect for our small team!

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple, clear layout. Easy to add people & change hours as needed.
Helpful email reminders and when I had a question on hour layout, CSR quickly returned my email and answered my questions. Definitely recommend to others.

Vendor Response

by Buddy Punch on April 25, 2016

Thank you Nico for your review. I'm glad you highlighted our simple and clear layout, we really work hard to make sure things are easily understood for both the employees and administrators. Adding users and making changes is also a simple and intuitive process. We also pride ourselves on quickly answering any concerns that arise. We appreciate your business!

I love it.. just needs a couple fixes!

Apr 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just wish it was easier to set up for automatic login with computers. I also think it would be great if they could request PTO days in advance through the system... That would be huge.

Vendor Response

by Buddy Punch on April 17, 2016

Thank you for your review Megan. Glad that you love Buddy Punch! We appreciate your business. In regards to logging in we offer a Single Sign On solution with your Google account otherwise a username and password for each employee. We do offer PTO and generate reports on it when it is taken but we do not offer pay periods in advance at this time. Thank you for the suggestion and it is something we will consider for the future.

Great Product and servicce

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great products, easy to use.
Customer service and support were awesome!

Vendor Response

by Buddy Punch on April 14, 2016

Thank you for the review Inbar. We strive to provide prompt and accurate support to all of our clients and I'm glad that it shows. We keep ease of use in mind when designing all of our features. Thanks again for the review and we appreciate your business.

we are using this software since February 2016 in order tocalculate the working hours of our employe

Apr 13, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The tool is useful for monitoring the working hours;

Vendor Response

by Buddy Punch on April 13, 2016

Thank you for the review Bilyana. I'm happy Buddy Punch is useful for you. I see you rated us 3/5 stars for an overall rating - we'd really like more detail on how we could improve as your comments did not outline any issues you were having. We do appreciate the 5/5 stars in customer service. I hope to hear more from you soon.

Great program!

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has made a positive increase in my team's productivity. I can see very clearly and quickly employee's hours, and breaks, on their generated timecards, as well as run specific reports for certain date ranges if necessary. A very user friendly and quick option for managing hours and time cards for management and employees.

Vendor Response

by Buddy Punch on April 12, 2016

Thank you Daniel for the review, I'm glad to see that Buddy Punch is increasing your team's productivity. We have several reports to choose from and always work towards making Buddy Punch easy to use for not only the employees but also the managers and administrators. I'm very happy to see that you are seeing this hold true in your daily use. Thanks again.

Love BuddyPunch!

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using BuddyPunch at our facility for seven months with eight employees. Our employees find it very user friendly and as an administrator, it has made the payroll process much easier and more accurate then using hand written time cards. One of the deciding factors for our company to go with BuddyPunch was that there was no special equipment we had to purchase. You can clock in/out from any smart device you have downloaded the app to. We have it set up to where our employees can only clock in/out from a specific iPad. I love BuddyPunch and highly recommend it.

Vendor Response

by Buddy Punch on April 12, 2016

Thank you Daniella for the great review and recommendation! I appreciate you pointing out several of our features including our compatibility with any internet connected device as well as how easy Buddy Punch is to use for your employees. We're very happy that it has made your payroll process easier and thank you for being a customer for the last 7 months, we appreciate it.

Eassy to use. Easy to operate.

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy program, love the PTO, overtime, reports and transfer options which is makes even more easy to operate.

Easy to use

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really haven't had a con. It all has been pretty good and easy to use. We have an office of about 43 employees in which about 11 of them are using the buddy punch, and it has been a pretty easy experience for us.

Vendor Response

by Buddy Punch on April 04, 2016

Thank you Tatiana for your review. We work hard to make sure that Buddy Punch is easy to use and reliable. I'm glad that your experience reflects that!

Awesome idea still needs work

Mar 31, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Moving from a physical punch clock system to buddy punch has streamlined the collection and processing of our time cards. However we have noticed some problems with devices not working, GPS not working, alot of employees forget to punch in or out (not a fault of buddy punch), and my biggest concern is that is doesn't integrate seamlessly with Quickbooks and it still takes a lot of time to reconcile before payroll can be done. I understand this is still beta but I would like to see some changes made quickly.

Vendor Response

by Buddy Punch on March 31, 2016

Thank you for the review John. You are correct, our GPS feature is in beta. We rely on the device used to share a GPS location, so unfortunately the GPS feature is hardware dependent. In regards to our QuickBooks Online integration right now QBO does not allow time to be split into Regular vs OT, but they have said they'll be supporting the ability very soon. We would like QuickBooks Online to support a seamless integration as well, however we are dependent upon their build-out of their API. I am happy that Buddy Punch is providing a time saving and reliable solution for you and we will continue to work on updating our features. Thanks again!

Easy to install/great customer service

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using Buddy Punch has saved hours in time preparing payroll. I love the feature that allows the end user to make their own changes to their time. The manager approval feature is great in managing these changes. Your administrator no longer has to do these manually or go make overrides. You simply approve the user changes if you agree! These ease of making changes in the system is amazing.

Vendor Response

by Buddy Punch on March 30, 2016

Thanks for the review Lisa. You highlighted some great features that we offer including the ability for employees to request changes and have assigned managers approve those changes. Managers can be assigned a sub-set of users and they're emailed when employees request changes. Those changes can be accepted, changed, or denied with the click of a button. We really appreciate the review and are very happy that the system is saving you so much time!

Great Buy!

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use. Employees have little to no problems with the system. This has changed the way I do payroll!

Vendor Response

by Buddy Punch on March 30, 2016

Thanks for the review Ashley. It is great to hear that Buddy Punch is making your life easier come payroll time. We built the system to be very easy to use and I'm very happy to see that it comes across in your daily use.

We started using a timeclock recently and Buddy Punch has been just what we needed!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch was very easy to implement with our staff. Everyone learned how to use it quickly. It makes it very easy for me to run payroll by keeping track of everything easily.

Vendor Response

by Buddy Punch on March 17, 2016

Thank you Michael for the review. We built Buddy Punch to be easy to use for both the employees and the employers. I'm glad that comes through in your daily use. Thanks again!

Easy way to keep track of employee hours

Mar 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Buddy Punch software has been a great tool for our business where we have employees coming in and going out, often times when management isn't here. It's very easy to use and our employees can punch in and out right from their phone. The photo feature is also nice, because they take a picture to prove that they are actually at work and not clocking in while at home. The only thing I would like to see is a BuddyPunch app for smartphones that they can download and do quick punches instead of always going to the site to punch in and out. Other than that, this is a great time management tool.

Vendor Response

by Buddy Punch on March 15, 2016

Thanks for the review Ashley. I'm glad the photo feature is working well for you. It is a very easy feature to use and it works with a 2 step setup process. You'll get thumbnails of punch ins and outs right on your dashboard. We are actually working to release dedicated Android and iPhone apps in 2016 - but as you said, you can always use the website for punching in and out as well. Thanks again!

Good product for the price!

Mar 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: Very easy to set up. I love the reports. The optional GPS tracking for remote employees is excellent. I like that I am only charged for actual users.

Cons: The only change I would ask for is to automatically enter the date and tie when you need to do a manual punch. The screen is a little too crowded.

The staff have to change their own password. This is probably good due to security concerns.

Vendor Response

by Buddy Punch on March 15, 2016

Thanks for the review Gary. Good to see that you're making use of the GPS feature and all of the reports we offer. We offer a variety of reports depending what data you need - and some customers are just looking for the basics and we offer that too. We appreciate your business and the great review!

great product simple easy and affordable

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company was going to use the same platform as Walmart and Sam's club clock in and out system uses which was nearly thousands if dollars. As a compliance officer my goal is efficiency, and profit and risk. I knew buy getting that punch system we were going to be in for alot craziness. Before my company made a decision on getting that particular punch system. I discused with them that I could fine an affordable and efficient tool just allow me a little more time. So I searched Google for a affordable solutions for timeclock systems and your the first it brings up. By reading the reviews and emailing back and forth you team we can to a decision to utilize buddy punch. Not only is it the best online Buddy Punch system there is but they work there buys off to have your company ready and rolling for the next generation time punch system!

Vendor Response

by Buddy Punch on March 11, 2016

Jody, thanks for the review and feedback, we really appreciate it. We're glad to hear that things are working so well for you. We work every day to make sure that Buddy Punch is reliable, accurate and cost effective. I'm glad that shows in your everyday use.

Buddy Punch has simplified clocking employees time

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has been amazing and a time saver. With so many of our employees working hours outside of the office, it has been wonderful for them to clock in and out right from where they are. The only thing that would make Buddy Punch a lot better would be it being an app.

Vendor Response

by Buddy Punch on March 11, 2016

Susan, thank you for the review! Glad to hear that Buddy Punch is working out so well for you, we strive to make it easy to use and cost effective. Buddy Punch is a web application so it can be accessed with any device that has an internet connection. That said we can understand the ease of use of having an downloadable app from iTunes or the Google Play store. They are on our roadmap for 2016. Thanks again.

Really good start but could use some changes from a business owners perspective.

Mar 08, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The iPhone app would be super helpful since everyone is constantly on the go. Approving things isn't hard on the website, but it can be a little confusing. From my employees view, putting in notes isn't easy unless you editing a time? ... not sure, I just approve the times. Also, an "approve all" would be killer...going through each date and time to approve things I know are right can get tedious if I happen to let a day or two go by before approving things.

Vendor Response

by Buddy Punch on March 11, 2016

Daniel, thank you for the review! We appreciate the feedback and tips for improving as we're constantly working on new features. In regards to your question about adding in notes, you can add in notes on either regular punches or when editing a time. This was a recent feature we released as it was previously only available on edits. Thanks again!

FAB customer support. A few features that were difficult to implement. A few things need to enhance

Mar 04, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cons-
1.) Even when set punches to round it still gives us weird numbers. Regular time in and time out would be a big PLUS for our payroll dept and a lot easier for everyone to understand.

2.)Not all the screens show all the fields on mobile (i.e. logging vacation day reason- have to rotate to landscape)

3. Mobile app not compatible with iphone

4. Location feature does not work well with our company since we have guys in the field
Unable to get the GPS working on our guys android and iphones. Too complicated for iphone users to do both phone and browser settings. We SURE would like (and need) that feature!

5. Cant change job locations for an employee if an error is made or they switch a job site during the day.

6. When the location job list is long we were unable to see all the jobs. Nick Murphy fixed for us ;)

_________________________________________________________

Pros

1.) FABULOUS customer support

2.) Easy to use for employees (except clocking in which has been our biggest problem)

3.) Like that you can track GPS (although not currently able to use ) and select job locations.

4.) Like that employees can track their own hours and can request time off.

5. Like SO many things about the program! Even with the glitches we have run into.

HIGHLY RECOMMENDED for industries that have people in the field!

Thanks for creating Buddy Punch and for MAKING IT AFFORDABLE for Small Business!

Great Easy Software

Mar 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We operate in 5 cities serving adults with developmental disabilities. This has saved us a TON of time versus using paper & excel sheets, which we had been doing in the past. Great service!

Great System at an Affordable Price

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Once you get used to the system it works great and the best part about it is that its portable and most of all its affordable....

Great Cloud Punch System

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We couldn't be happier with the ease of use with this app. I would recommend this software to anyone who runs a small business, especially if you have employees that need to punch in from the field or at the office. Great job guys!!!!!!

Saves us so much time with prepping payroll reports :)

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very easy to use.
We can activate an employee and deactivate one with the click of a button.
It brought our time card system to the 20th century & we now prep payroll reports in one day (rather than 3 days): we don't have to manually calculate time cards, we have less to print out, etc.
Recently, time zones were added to the software pgm which was immensely helpful because we have employees and reps in all of the US time zones. Not having to "translate" a punch in into local time has saved additional time.

so user friendly....so easy to get started.

Feb 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: for years i used my dental software which included a timeclock....having recently changed software companies, i was left without a timeclock for my dental office staff.

I found several companies on line and tried them out for a short period. Buddy punch was so easy to get started. It has everything I need to track my 10 person staff.

100% SATISFIED SMALL BUSINESS CUSTOMER

Feb 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Using Buddy Punch for the last couple years has greatly helped our companies save time calculating hours for payroll. Employees are easily set up, edited, and terminated. Corrections are easily done when there are missed or incorrect punches. Set-up and calculation of hours can be tailored to individual people with various location capabilities. Manager notifications is an excellent tool in tracking edited punches. We love how user friendly this is for employees and managers.

Cons: None

Great product

Feb 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Buddy Punch has helped me keep track of time since I cant add a time clock since we're a cleaning business. I recommend Buddy Punch.

Greatest Thing Since Sliced Bread

Feb 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall great app. I like how continuously this app is updated and functionalities are added to meet specific markets need

Great app does exactly what it says it will.

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I don't normally write review unless I really like an app. I really like this app.
Timekeeping is always a problem for small companies.
We have tried many different methods all of which are very time consuming.
Luckily we found Buddy Punch which has greatly simplified and automated our timekeeping.
It is easy to use and their support is fantastic if you need it.
The hours also upload into QuickBooks Online Payroll...great bonus.
Not many apps support Canadian payroll but this one does.
I would recommend this app to anyone.

We love Buddy Punch.... Great solution for a business...

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to set up, easy to use..

I love BUDDY PUNCH!

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great people providing a great product! Amazing feature set for the price. Highly recommended.

Easy To Use

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has been very easy to use and integrate into our day to day operations. I would recommend this product to other companies.

Seamless Integration!

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software. I looked at a lot of different timecard software. Buddy Punch was by far the best I came across. My team picked it up very easily and didn't need any new hardware or gadgets. Administration side is the best love the emails to my account when time punch changes are made avoiding the end of the month catch up. Great Software.

Great Service!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Helps a lot to keep track of everyone , at different locations.

Payroll Experience Simplified

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy punch has extremely simplified and made our payroll process much more efficient. Now all we need is buddy punch for attendance, hours worked data, and, because the information can be exported as an excel file on a weekly basis, it can be incorporated and was into our existing file. Our staff wishes we would have heard of it sooner.

It's exactly what we were looking for.

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has been a tremendous help in our office. It has cut down the time spent on payroll by half, while also decreasing any chance of reporting errors. The site is easy to navigate, there are useful report options (with export features) and the support staff is quick to respond and eager to help. Most importantly, Buddy Punch can be accessed from anywhere and has great transparency for both staff and management. We are very pleased with the time clock management that Buddy Punch provides.

UI Friendly and easy to operate

Feb 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - Easy to use

Cons - Can't type the time when editing. Have to click on numbers.

Very easy to use.

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Ease of employees to use, makes payroll easier, reports are easy to understand

Cons: The basic option that we use, we can not put in a maximum of vacation time allowed per employee so that time utilized does not deduct from max. ex: 40 hours vacation - 8 hours used = 32 hours remaining.

So far, so good.

Feb 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The only con is that there is that I cannot figure out a way to easily look at employee arrival and departure times unless I select an individual name for a specific time period. It would be nice if there were easy reports I could run that would include employee name, arrival and departure times by date, ip address, and total hours per pay period.

What a relief

Feb 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finally convinced our staff to move away from a punch time clock system. Payroll was so tired of the hard to read timecards with TINY print. If someone forgot to clock in our out, there was no way to update the card, so the entire card had to be calculated manually. As the clock finally went to time clock heaven, we were able to switch to Buddy Punch. Now calculating time cards is just as simple as printing the report!

MAKES MY LIFE EASIER!!!

Feb 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the BUDDY PUNCH for my company. It holds the employees much more accountable for their time versus the old time "time clock".

Then the fact that it gives me reports and totals...saves me so much more time.

Very satisfied with Buddy Punch

Feb 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've had nothing but a positive experience with Buddy Punch. The program is extremely user friendly and provides the reporting necessary to accurately account for hours, time off, etc.

Easy for employees to punch in/out

Feb 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: For simplistic clocking in/out, this application is perfect. I wish there was a way to input the amount of PTO that an employee has and allow them to input it into their time cards.

Buddy Punch

Feb 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Buddy Punch since July of 2015 and are loving it. Very easy to use for our employees and the reports are great. I had one issue with overtime calculations and it was addressed promptly, and effectively. The cost is very affordable and well worth the price. I would recommend this software to anyone looking for a great timekeeping system.

Very simple and user friendly, growing amount/variety of features, great customer service

Feb 03, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS: 1. Its simplicity, both for administrators and employees--makes timekeeping faster and easier when running a 24/7 business across multiple locations. 2. Its continued upgrades to offer more features--allowing for greater employee accountability and varied labor reports. 3. Customer service--fast and helpful.
CONS: No phone customer service. Site navigation can occasionally be slow. Camera function not supported by iPhones and iPads. Reports not available in Apple spreadsheet format (Numbers), and the "Excel" option often downloads as CSV.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Katie! We appreciate your continued customer loyalty. Great to hear your feedback as always! We will continue to develop features but still stay true to our roots of providing an easy to use and reliable time clock solution.

Perfect for our small business!

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Buddy Punch for 5 months and it has been awesome! We are a small business with 15 hourly employees using Buddy Punch, working out of 4 separate branches. The implementation of this system to was so easy and our employees caught on right away. The few questions I have emailed Buddy Punch haven gotten responses in a very timely manner. The reports are useful, the interface simple, the data collected has saved our company money. I would highly recommend!

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Kimberly. We truly focus on ease of use, reliability, and great customer service. I'm glad it shows in our product and we appreciate your business!

THE BEST ANSWER IN TRACKING TIME ON JOBS AND ON THE RUN!!!

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Like all great ideas I think of, I knew this one was already thought of. I asked my office manager to search for an app and portal in which we could clock in and out whenever we want and wherever we are. Obviously we found Buddy Punch on Google, and it was just another perfect move in streamlining my operations and making clocking in and out easier on everyone.
We found that the app is very easy to navigate and the non-computer era is having no problem navigating either.
During one weekend as I was playing catch up, I sent an email to Nick in regards to a question that was not at all urgent, expecting a reply within a week or so. He replied to my email that Sunday with the information and help I needed.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Robert. We always make our customers our top priority and I'm glad Nick was able to help out after hours. We're always here to help, no matter the question or issue.

This software is the easiest time clock software I have ever used.

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only is the software easy to use, but the customer service is excellent! If I have an issue it is always taken care of within 24 hours if not within a lesser amount of time.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review AK. Your review is exactly what we strive for, a great product with great customer service. We appreciate your business and are always here to help.

Buddy Punch has allowed us to manage many part time employees working multiple locations.

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the ability to approve exceptions and corrections.

Would like a feature to summarize exceptions and corrections in one email instead of one email per employee.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Amy. I'm glad that the error handling feature is useful for you - we all know that errors happen and they need to corrected in an easy and intuitive way. We appreciate the feedback on improvements for the future.

Buddy Punch Review

Feb 03, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Convenient, saves time, can be accessed from any computer.
Cons: Does not have the ability to show how much PTO each employee has, just what they used.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Paul. Since we are a web based solution we are available anywhere you have an internet connection. I'm glad we're helping you save time. We appreciate the feedback for improvement, we will add PTO accruals to our feature list for future development.

Overall it has made tracking of employees hours easier than physical timecards.

Feb 03, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As I stated above, it has helped in keep track of employees time. Especially our warehouse staff that are paid on an hourly rate. The only cons to this system is the reporting. It is not made to run a report per employee and the reports that it does have does not include any notes put by managers. I feel it is a good system but definitely need improvement on reporting.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Hazel. We appreciate your honest feedback. We have several reports available, including an In/Out Activity Report that does show notes that employees have entered. I'm glad it has made things easier for you. We're happy to have you as a customer.

Great Asset

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company is small, but growing! Everyone lives in a different place and Buddy Punch allows for everyone to log their time with ease. Being spread over several states, using Buddy Punch sure has made it much easier to get payroll ready. No more waiting on self-made spreadsheets. Just login and get the report!

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Jimmy. Buddy Punch allows you to setup a time zone per employee, so it fits your situation perfectly with having employees in different locations that need to report their time. I'm glad things are working well for you.

Great product, great service, continued improvement

Feb 03, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My employees are happy with it and enjoy being able to view their timecards remotely. It is affordable and fairly flexible. I have received answers to my queries almost immediately, and I really feel my input is valued by the program developers. My only frustrations have been that the automatic clockout feature doesn't exactly clock them out after 8 hours, and that the reports are alphabetized by first name, not last name. I also hope to see a report developed in the future that calculates total gross wages per day (using hours times pay rates) but they currently don't have that.

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for the review Robin. We truly do value your business and honest feedback and we strive to provide excellent customer service. We are looking at adding features in the future to address some of the feedback you gave, so stay tuned! Thanks again.

Easy to use, never had any issues!

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My team loves BuddyPunch! It's easy and we have never had an issue using it at all. It's the best option we've come across for tracking time for our small (10 person) team!

Thanks BuddyPunch!!

Vendor Response

by Buddy Punch on February 06, 2016

Thanks for your review Erich. We strive to provide an easy to use and reliable solution so I'm glad we're hitting on all cylinders for your business! Great to hear your team loves to use Buddy Punch too, we think about all users when we're developing the user experience and adding new features.

Simple and efficient

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is great. It keeps our clock in and clock out process simple. We love the ip address lock feature. This allows us to have the ease in knowing that our employees are at work on time.

Best idea for the office!

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has helped us in such a great way at the office with the staff.
Log ins, reports, excel and PDF capability is just amazing!

You can check it from everywhere, you just need PC or Smartphone and you are ready to roll!

We really like the feature of the Camara/photo and IP address information.

Fantastic Customer Service and Easy To Use Interface!

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy punch is easy to use and worth every penny! Best time clock system out there.

FAST, FUN & EFFICIENT

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used to track my employees' worked hours using a spreadsheet. It wasn't only unreliable, but also extremely time consuming. After trying a couple websites and even considering buying a Punch Card Time Clock, I found Buddy Punch. Employees take a picture every day, making it fun and easy for the supervisor to verify their arrival. Also, you can block the IP address so they always punch in from the same computer. Just wonderful.

It is very easy to access their time cards, employee information, and it even calculates the salary based on their hourly rate. Plus, it has a plan for every budget. As a seasonal business, we only use it of a couple months and ONLY PAY FOR THOSE MONTHS.

After years of using spreadsheets, I've finally met the ultimate online time clock system.

Excellent Time Tracker & Reviewer

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are many pros and no cons as far as we're concerned.

Perfect! Just what we were looking for.

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is the perfect tool for our technicians to clock in and out from their tablets using the Buddy Punch app. This eliminates office personnel having to keep track of time as well as unnecessary paperwork showing hours worked. It notifies management if an employee forgets to clock out so it can be taken care of the next day instead of waiting until the end of the week and guessing a time. The weekly reports can be exported to Excel, which is perfect for us!

Wonderful Product

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch is really the best product of the market to track your employees time and for the employees to track their time as well which removes any questions or concerns.

Vendor Response

by Buddy Punch on February 02, 2016

Thanks Samuel! We appreciate the review. Buddy Punch offers an employee portal where they can see their time worked for the pay period. Glad to hear you and your employees find this useful. Thanks again.

We Really Love This Product!

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have nothing but good things to say about Buddy Punch. It has streamlined things in our office tremendously. It's easy to use for the people clocking in. Simple for the accounting team to run reports. And, has just made things simpler for us overall. Would absolutely recommend this as a great time clock solution for your business.

Easy to use

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company likes the ease of use of Buddy Punch. It's easy for all employees to punch in and out and edit time. We like being able to track where the employees are while clocked in and keeping up with the exact hours. We'll definitely continue using it.

Vendor Response

by Buddy Punch on February 02, 2016

We appreciate the review Jordan. I'm glad you highlighted how easy to use Buddy Punch is, that is always on the top of our mind when creating new features and continuing to improve Buddy Punch.

We highly recommend Buddy Punch!

Feb 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Buddy Punch is an easy to navigate, affordable time card solution for our employees and managers to use. There is nothing to install and runs on the web which makes it easy to use. For a small businesses like ours, Buddy Punch is effective at allowing employees to easily clock in and out and also provides managers visibility to oversee the process from their own PCs or mobile devices. It has also helped payroll become a breeze! We would recommend Buddy Punch to any small business that wants to save time!

Vendor Response

by Buddy Punch on February 02, 2016

Thanks for the review Ashley. We built Buddy Punch to be user friendly and reliable - I'm glad we were able to deliver for you!

Very simple and cost effective

Feb 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a manufacturer whose shop labor is paid on an hourly basis. Buddy Punch has allowed us to ditch the manual time card system and accurately track when our employees clock in and clock out. We were able to use a single computer (IP address) to allow our employees to clock in and out. This aided with oversight with regard to when and where we allowed employees to clock in. Buddy Punch doesn't have a customer service line but they are very responsive via email.

Vendor Response

by Buddy Punch on February 02, 2016

Thanks for the review Vince! I'm happy to see you're using the IP Lock feature, it is great for office environments.

Fine as far as it goes

Sep 16, 2015
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Vacation and PTO are one and the same. You can't set beginning accrual dates. You can't set things like initial allowed PTO and separate accrual rates for Vacation/PTO. Also didn't see a way to give the receptionist access to the In/Out board without giving her access to other things she shouldn't have.

Vendor Response

by Buddy Punch on September 22, 2015

Sorry for the confusion, Buddy Punch does not offer PTO accruals. Vacation is classified as a type of paid time off. We do have a manager feature with view only access if you would like an employee to be able to see the dashboard and details of other employees. Sorry for any confusion, we are happy to help!

Buddy Punch has been superb for our small business and has all the features we need.

May 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddy Punch has been superb for our businesses. It's very user friendly and makes it so anyone can navigate through easily. The edit feature to allow employees to correct a punch is something that is beyond helpful. Allows employee to make corrections it alerts manager to edited punch for approval which allows us to maintain accuracy. The auto-break rule is a great feature and easy to set up. The feature to allow one employee to punch in to different locations using the same time card when they may work multiple locations is fantastic for splitting payroll expenses. Overall, we love Buddy Punch and it's ease of use and great features. I do not see any cons to this program.

Vendor Response

by Buddy Punch on January 28, 2016

Hi Lisa, Thank you so much for taking the time to post your review. I'm glad to hear your employees love Buddy Punch and that it's making it easy for them to track their time between locations. Thanks again.

We tried the rest, we went with the best

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small agency with only 5 employees. We like to stay flexible, tend to share computers, have early meetings outside the office and needed a company just as flexible. Buddy Punch has done all that and more! We can clock in from any computer, or even our smart phone, if we happen to start our day elsewhere. We can edit the punch (if we happen to forget) and as the supervisor, I can see at a glance where everyone is and approve their changes in a snap. We tried several other companies, but none were as user friendly, flexible and on point as Buddy Punch.

Wonderful software that gives you piece of mind

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Before = nightmare

After = Heaven

That simple

Simple and easy to use

Mar 31, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
Easy to punch in/out
Support is quick to respond
Time cards and reports are easy to compile/download

Cons:
Currently must use 2 separate accounts for our Federal and CA OT
No support number to call
Employees cannot edit past time cards after the week is over

Excellent product and exceptional team

Sep 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We needed a service that could accommodate employees in the office as well as satellite employees in various locations and Buddy Punch fit the bill. It allowed us to integrate all of our employees in one place and the straightforward user interface made the transition painless. The payroll export option works seamlessly with our payroll system and has saved us countless hours of manual processing. Overall, we have been beyond satisfied with the product and any questions we have had were quickly addressed by the Buddy Punch customer service team.

Useful service, great support

May 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small business operating in NYC-- with employees in and out of multiple locations. This has been a cost effective way of keeping track of our employees' hours. It releases us from the hassle of clocking everyone in and out, allowing the employees to do so themselves from their mobile devices-- but empowers us as owners (and our managers, if we choose to enable this function) with the ability to edit/manage this info as needed. The program is user friendly, with a simple interface. Buddypunch support has been fantastic--while there is no phone contact, our emails have been responded to and concerns or questions addressed in less than 24 hours, often in a matter of minutes/hours. Feedback and suggestions seem to be encouraged, and in the 6 weeks we have used Buddy Punch, there have already been multiple improvements/upgrades to the program, allowing for an even more satisfying experience.

Pros: Cost effective. Overall time saving. Prompt support.

Cons: The service is not automatically linked or synced with a payroll software/service, so there is minor data input involved (allowing for possible human error)--transporting the employees' timecard info into our payroll software.