Who Uses This Software?

Crew based mobile workforce such as construction, landscaping, mining, forestry, security, health care etc.


Average Ratings

24 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TIMEDOCK
  • timedock.com
  • Founded 2012
  • New Zealand

About This Software

TimeDock's Wifi time clocks let your staff swipe their ID cards to check in. Our Time Clock devices work together with our TimeDock web platform platform so that employees can clock in and out from any of your time clock devices. With our web dashboard you control which jobs and cost codes, if any, are sent to which time clock and you can review clock-ins in real-time. Standard timesheet and jobsheet reports are also available in real-time.


Features Checklist

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Product Reviews

Timedock Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Very good product but lacking some features imo such as reports on who is late, employee portal so they can view their time-sheets online, user permissions so shift managers can approve time-sheets, more settings and default control, flexible rounding rules, real time notifications, employee grouping, group editing....

Best ever!!

Jan 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer service is excellent! The program is great! It is user friendly and it is easy for me to keep track and monitor employees. I just wish there was a way for the employees to only view the times they clocked in and out. Other than that, it's perfect.

Very convenient.

Dec 28, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: No need to buy a extra machine, just like a mobile app. Staff can scan in on site. Can check from phone how many staff had scanned in and out.

Cons: GPS detection sometime no working.

Overall: We started this system since October 2016, It is very easy to use, no need to install or buy any extra machine. Just hand phone can work up. Overall this system is good, just need to improve the GPS detection.

Vendor Response

by TIMEDOCK on December 28, 2016

Thank you Samantha for the valuable feedback! GPS for mobile devices is a tricky topic, especially because we don't want to block the user from scanning employees if the GPS hasn't received a signal yet. We have an article on the topic here: http://timedock.com/help/advanced/gps-troubleshooting With decent phones and crew-based scanning (as opposed to individual employees clocking) you should see upwards of 80% success rate on the GPS reading, which is great as a deterrent and for spot-checking. Of course, we're always trying to improve the situation! Feel free to drop us a line at support@timedock.com and we can see if we can improve your GPS situation. Kind regards, TimeDock

Good product, but enhancements could result in a great product

Dec 04, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The easy access
Transferring information to payroll

Cons: The reporting

Overall: I am a new Timedock user. We have approximately 30 staff recording their hours using Timedock every day. It is a fantastic tool for recording the different job site they are at, it is very easy to download the information to our payroll system for calculating their earnings.

The biggest downfall with Timedock is its reporting tools - they are too limited. For my purpose, I need to be able to set the parameters of the information I want reports on, rather than choosing from a pre-determined list.

very happy but too expensive for us

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: unfortunately we dont work with usd so for us to fork out over R600 a month for this is way too expensive, all i use it for is to capture the ins and outs of the staff, if i could get the same type app just to do that with the backoffice to correct things id be happy. my payroll software only cost me R180 pm so to have an app to do less work costing me R420 more doesnt seem to balance, If you could deal with me direct and make a deal in some other way, like an in office app that stores clock in and outs to my Google+ or drive cloud im willing to pay the R600 once off for that and trust me ill sell it better that way than this current way. My problem is that if i cannot find something by year end i will be needing to cancel Timedock and thats a pity cos I really like the basic mobile use and the simple office pc side. See if you can help

Great for small construction companies

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use makes payroll supper easy!

Cons: nothing

Overall: We have been using time dock for over a year now and we love it! Some of the guys were resistant at first but everyone has adjusted now. GPS is great to keep everyone honest. There is a link you can share with employees so they can see there hours. Support has not been necessary because it all works smoothly.

Fantastic!

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to use and the helpful responses from customer service.

Cons: Before the update, the employees weren't in last name alphabetical order.
But it's all fixed now.

Overall: Customer Service has been great! When we started to use TimeDock, everyone we had spoken to were patient, kind and informative. The update has made things much easier for us regarding jobs and employees.

Recommendations to other buyers: For future updates, we would like an option for each employee who clock in before 7am (example 6:45am) to be automatically calculated from 7am rather than beforehand.

TimeDock Review

Oct 31, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: While we use TimeDock in a limited capacity, we are happy with the accessibility and flexibility of this product.

Argon Distributors

Sep 14, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Has been good, easy to navigate website and use. Excellent service. Would appreciate an additional weekly report as discussed with Dave in May.

Recommendations to other buyers: it would be very helpful for us and im sure many other businesses if you could add in more report features such as annual Attendance Reports and a report for each employee showing the hours worked that week so we can give it to them to check off before we pay them for the clocked in hours...

Vendor Response

by TIMEDOCK on September 14, 2016

Thanks Aria! We've been working hard on some big improvements and have just released a preview which you'll see an announcement for shortly (when you log into TimeDock) which includes some more reports. For the employee hours we have a staff time-sheet report which lists all the time-sheets for each employee. Shortly we'll be adding a way to print each on a separate page which will make it easy to distribute to your employees. This one should be ready for you by the time we make the preview mainstream in the next few weeks. Thanks Aria! -Le-roy from TimeDock

TD Feedback

Jul 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity of using and the accuracy of the data from end to end

Cons: Definitely needing to retrieve better reporting and to have the ability to use different options where and when necessary.
Its definately holding us back at times on some functions/options we would like to see and use.

Overall: Timedock has been awesome from the start and only gets better by the week.. :)
Took a while for some end users to initially grasp TD for a while but now enjoy using it..

Recommendations to other buyers: all good.. just looking forward to any updates.. :)

LOVE my TIMEDOCK

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and time saving

Cons: Took a little while for me to get my head around what the difference was between "works" and "tasks" and how its used

Overall: Have used TIMEDOCK for several months now, as a contract worker I find it very easy to keep track of my hours this way, just clock in & out when I do hours. And at the end of the week my pdf timesheet is ready to be sent for payment.

TIMEDOCK for small business

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software is very easy to learn and teach to others. I also appreciate the versatility of the software. I love that the software is web based and can be accessed from any computer with internet access.

Cons: I can't think of one negative with the software. Any issues I had with the software were taken care of by customer support within a short period of time.

Overall: We are a very small business (12 employees) and were facing a large cash out put to replace an old time clock that had broken. TIMEDOCK was the perfect solution for us because it is very affordable and was easily molded to our needs in a short amount of time.
TIMEDOCK has the best customer support. They are generous with their time in helping with initial set up and working though learning the program.

Best App for managing staff

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We start to use timedock 3 months ago. It help me to manage my staff and tracking down their work. I love the GPS function. It tells you where you staff has been.

A great solution, with the absolute best support

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to have multiple Jobs (Projects) and Roles (Activities). Scanning in with the badges works great. The reports are also very good.

Cons: Lack of automatic reporting is a pain. The worst problem right now is that I cannot give web-view access to office personnel who need to be able to run reports without being allowed to make changes.
The things that may force us to move to another solution would be:
-biometric clocking
-different levels of web-view access
-ability of a Team Leader to perform a worker-review after all workers have clocked out or perform the review at any time - no time adjustments; just the ability to adjust their Activities and time spent on each one.

Overall: My support experience is what keeps me with TimeDock. It has the features we absolutely must have right now.

Recommendations to other buyers: The price for the solution is higher than others who have similar feature-sets. The support keeps me with TimeDock, but features may drive us to consider another solution. Also, I'd love to have an API that could work with Zappier or Zoho, etc.

Vendor Response

by TIMEDOCK on June 20, 2016

Thank you for such a thoughtful review! We really appreciate the request for features and in particular reporting is something we wish to extend significantly. This year we're re-inventing the underlying architecture that will become the foundation of more advanced reporting and other features. We aren't a huge company and so it may take us some time, but if you could bear with us then we'll surely impress! Some of the features you mention that are also on our minds: 1. Advanced reporting 2. Restricted role-based access 3. Team leader access to historical data 4. API integrations with third party software A couple features that we have decided against: 1. Biometric on mobile (at least until the technology improves). 2. Manual entries on the mobile app. This one is a big decision for us! We strongly believe that if managers can make manual entries from the mobile app then it will undermine the real-time aspect and they would revert to filling in hours later in the week.

Pocket clock machine

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is so user friendly, and it saves my time on capturing overtime. I used to spend a lot of time that I could have used on doing something else more productively.

Cons: Could be a little bit less expensive maybe. Considering our low currency value. But otherwise there are no cons that I can think of.

Overall: I used to do overtime the old fashion way. You know clock machine and clock cards and then there is power failures and load shedding. Meaning your employees can not put their exact time for starting and ending work. But now, since using the Timedock system it plain sailing all the way.

I've got Timedock on most of my devices and whether I am at the office or on the road. My employees are clocked in and out on the dot.

Thank you so much Timedock for saving me time and a lot of unnecessary queries.

Recommendations to other buyers: No.

Vendor Response

by TIMEDOCK on June 20, 2016

Thank you for such a wonderful review! It's really great to hear we've made such a positive change for your organisation :)

As payroll manager I use the information to generate our weekly pay runs

Apr 18, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Only down-side is when people forget their cards and ask for a manual clock in :(
Otherwise, seamless transfer of hours to payroll system. And great for split shifts, and when employees change departments during the day.

I wish we found TimeDock a long time ago!

Apr 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've got around 30 staff on remote sites. We tried quite a few apps before but we never found any as user friendly or as easy and straightforward to use as TimeDock.

I rolled out Timedock in 1 company in 2015 and have since introduced it to 2 more Group companies.

Apr 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS:
RECORDS HOURS WORKED BOTH IN THE FIELD AND ON SITE. ELIMINATES MANUAL TIMESHEETS
INTEGRATION WITH PAYROLL AVOIDING MANUAL INTERVENTION
JOB COSTING RECORDING OF COST AGAINST SPECIFIC TASKS AND JOBS
NFC CARDS EASE OF USE WITH ANDRIOD DEVICES
OVERALL SIMPLICITY OF USE FOR EMPLOYEES/SUPERVISRORS AND ADMINISTRATORS

CONS
SOME INITIAL HICUPS WHICH WERE OVERCOME QUICKLY

Easy to use and very useful

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This software has been invaluable to us, as a young company we have found it very difficult to track manufacturing and design times. Using Timedock has revolutionized the way we collect information and apply it to financing and planning.

Vendor Response

by TIMEDOCK on March 23, 2016

We're so glad that TimeDock is already boosting your efficiency. Thank you for taking the time to leave us a review, we really appreciate it :)

We've been using Timedock for over a year. It's easy to use and the customer service is amazing!

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timedock is easy to use and can be used to track time and attendance for many things. We use Timedock to log hours that students use our before and after school program but could very easily use it to track employee work time as well. Timedock has cut the time it takes to bill families that use our program in half if not more than that. Any questions or errors that we have encountered, which has been very few, were answered and fixed very quickly. I am extremely happy with this system!

Positive

Mar 21, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cons:
Still things to develop that would benefit our company
Pro
Leroy is willing to work with us to see how we can incorporate our requirements into there system

After a small learning period we have now reduced our time keeping recording to a much shorter period. I recommend exporting to Excel and manipulating the data to give you a better understanding of what is happening and easier to import into payroll.

There is still small changes we would like to see and look forward to spending more time with Leroy to implement these.

Easy to use once you are used to navigating all the different functions available.

Mar 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It keeps our staff honest.

It needs to have a place where our staff can record what they do each day on site and then we would not need paper timesheets as well.

Excellent product with great support.

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really simple to use and does everything I want it to, saves me an hour a week in admin time.

Perfect fit

Sep 23, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Originally we needed TimeDock to save processing time and cost associated with producing payroll each week. The secondary benefit has been to allow us to see in real time what's going on with every employee in the field. Our staff are unsupervised, going from customer location to customer location. At the time of scanning in and out, TimeDock allows us to verify where they are and at what times, and it's nearly impossible for employees to circumvent that accountability. Each customer is uniquely "tagged" with their own QR code and depending on the work being performed, that is also identified (different compensation rates depending on work performed). This is easily uploaded and used to generate payroll each week. A GIGANTIC time-saver! If ever we need to substantiate to a customer our presence at their home, TD now provides a tertiary benefit of not only the scanned time, but also the GPS stamp. Great product. **Support has been very good** We are in TX, USA and even though TimeDock staff are in NZ, between email and phone all has worked well. My learning curve was a little long, probably only because I am so busy with the day to day I didn't dive into it very deeply early on. Now though I've mastered it and could not be happier.