Who Uses This Software?

Timesheets.com has affordable plans for every business from complimentary freelancer accounts to the Fortune 500. If you need a better timesheet, remember Timesheets.com.


Average Ratings

167 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
    See pricing details
  • Pricing Details
    Please visit our website to see pricing details. NEVER pay base fees!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About This Software

Simple yet powerful cloud-based time tracking service with all the free tech-support you can handle. Track hourly time for payroll, time-off balances, and accountability. Track project time for billing or job costing. Lots of available features. Works on any phone, no software to install. Can also be locked by IP address. Records geolocation data and even photo-timestamp for user verification. We have a powerful integration with QuickBooks desktop and export to ADP, Paychex, and other services.


Features Checklist

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

Product Reviews

Simple to use, functional, excellent customer service

Feb 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, easy to set up, user-friendly, well-supported, no upselling or ads in user experience, no roadblocks to functionality

Cons: I haven't used project or expense tracking, so can't comment on how well it works with Quickbooks or other accounting software.

Overall: Pretty good software, there are maybe a few spots where the functionality could be improved, but completely workable, and leaves room for expanded functionality beyond basic needs without pushing it on users. The really good thing about this software service is its ease of use and the excellent customer service provided even to very small employers. (Our business has 14 employees.) I would recommend this to every manager of a small business who is trying to fit HR duties onto a long list of other responsibilities, and needs a turnkey solution for timekeeping that is well-supported and will not be a time-waster while you get it set up.

Recommendations to other buyers: We use this to enable timekeeping and flexible hours, and it is excellent. No-drama, in the background timekeeping for a small office. It may not be as functional for a larger or more complex situation, though it appears to be capable of much more than we use.

This system is exactly what we needed

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: great to have the audit trail so we can see if users have changed their entries; lots of flexibility and customization; easy to use for employees; great reporting features; the program can grow with us - we don't use all of the features yet but maybe we will someday;

Overall: Our company started using Timesheets.com when some labor laws changed and we needed a better way to track time. From the beginning the program has been easy to set up and easy to use. Our employees like being able to quickly clock-in and clock-out, enter their expenses into the system so that they don't lose receipts, and they can monitor their paid time off balances in real time. I love the reporting functionality - there are so many reports that you can run! And the customer service has been fantastic. I needed help making some company-wide changes to our system and got a personal phone call with details on how to do it! I've recommended Timesheets.com to several other companies and I continue to be pleased and impressed with the program.

Easy to use

Feb 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using timesheets at our company for about 2 years now and it has definitely simplified the way that we track our employees hours. It also functions are a great place to store all contact info as well and let's you see it in a list format when you go to Directory. Great thing about timesheets is that it allows you to create custom accounts for your business and it's easy to track hours both in decimal format and actual hour and minute format too.

Danielle Felger Rocks

Feb 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I opened a chat to gain assistance and she asked to call me so we could fix several issues within my dashboard. The issue and others were resolved within 10 minutes on the phone - worth every penny!

Frametechs

Feb 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Or use it to keep a record of all of my jobs I really like how I can break down the jobs per person and it allows me to know where I am financially in real time. Every time I have had a problem setting someone up or Working with the program I have been helped out by someone on the phone and they were very helpful. I do recommend it to everyone I work with

Recommendations to other buyers: Whenever a new guy starts he loads his time on to hourly time instead of project time and I have to go back and manually change it But that is something I need to explain to them

Vendor Response

by Timesheets.com on February 09, 2017

Thanks for the review, Michael. Actually we do have a simple solution for your problem with new hires! You have a feature enabled even though you're not using it, and hiding it from view will make the project time sheet the default login view. I will contact you offline to show you where to turn it off. That will solve your new hire training problem.

Amazing Customer Service

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: This is a amazing company to use for employee payroll. Their customer service is second to none. They are always able to quickly assist with any questions or adjustments I need to make. Highly recommend!

Outstanding customer service with a product to match!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been a client for five years and absolutely love this product. We're a Staffing company and have a software program with an online timecard but prefer to use timesheets. At one point, we tried to reduce our costs by using only our online timecard and had so many requests from our clients that after a very short period we went back to timesheets.com. Whenever I've had a question, Joel has always been extremely responsive. THANK YOU!

Quick replies for help

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I needed help running my current payroll as there was an error. The online chat responded very quickly and then offered to call me and walk me through fixing the problem. It was easy and fast to continue with my payroll.

User friendly, does what we need

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using Timesheets.com for ~2 years now and it works well for us -- employees are able to clock in/out, edit time as needed, request time off, and managers are able to easily pull the reports they need. My only wish would be if it would sync with Salesforce so we could have our productivity data all in one place.

I was surprised by how quick and easy my call was handled

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I pulled out my headset fully expecting to be on hold for a while. It only took 7 mins to answer my questions and walk me through the process of exporting my payroll. Raya was very pleasant and patient with me and walked me through the process. I would recommend timesheets.com services to anyone. We are a franchise and once we suggest something to our peers, it usually spreads like wild fire. Thanks Raya!

Record Keeper

Jan 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: TimeSheets is much more than just an hourly record keeper. It's keeps track of personal information (contact info and employment anniversary). It keeps track of PTO; its ability seems endless. We appreciate having the ability to store close to everything in one place, makes life easier.

Everything you need plus excellent customer service!

Jan 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We implemented Timesheets.com about 9 months ago, and have been lucky enough to add 7 employees during this period. Timesheets.com provides our employees with an easy way to track time and expenses and request PTO, and our supervisors are able to easily create, review and approve reports. The QuickBooks integration is also excellent. But by far the best feature of Timesheets.com is the availability and quality of customer service. During implementation and as our company changes and grows, I've had many occasions to use the Support Chat feature. All of my questions were answered quickly and many times via a phone call from a Timesheets.com support technician. I have recommended this product many times, and will continue to do so - excellent!

Payroll issues

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I recently took over responsibility of timesheets.com from my employee and Gideon Taylor was very helpful to me in gaining a better understanding of the program and fixing several issues I had. He was clear and easy to understand in his instructions and went the extra mile to send me his direct line for future issues. I called again today and Gideon again was very helpful and got back to me right away. I am very satisfied with the product and the service at timesheets.com.

OUTSTANDING Customer Support

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I had a problem with an employees PTO that I could not figure out what was wrong. Monica researched the problem and found my error in a very short period of time. She called me back and helped me to understand what I did. SHE WAS AWESOME!

Great Tool

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This system is easy to use. The site has great reporting and help features that we use. And whenever we have questions, there is always help available!

Gideon was a great help!

Jan 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I needed to correct a problem caused by a staff member entering time and expense into a closed pay period. Gideon called back promptly and assisted me cheerfully. Problem solved!

So easy to work with

Jan 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Such a great and easy system to use but the best thing is the customer support when needing to ask questions or help navigate to things I am not familiar with. Gideon is always so accommodating and helpful.

Highly Recommend!

Jan 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the customer service aspect of this company. Always available to answer any questions or talk me through a problem.

Great Time Keeping Program

Jan 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I tried a couple of time tracking programs before we signed up with timesheets.com. This was by far the best suited to our needs. We've got employees in multiple capacities--some work a regular schedule in the office, while other are in the field on jobs. This systems allows us to track who is where and easily attribute hours worked on jobs for easy job costing. We aren't using the system to it's full capacity yet, and it still has saved us so much time and headaches! The layout is also much nicer than other programs we've tried and this is the easiest system we've found for our techno-phobic employees. The customer service was also a selling point for us--whenever we have a question, there is someone there to help.

Recommendations to other buyers: We tried many programs before we official chose timesheets.com This product has fit our needs very well and we're very happy with our choice.

Great time tracking and expense software

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have a need to track time hours worked doing different types of work, on call days, and expenses for our employees. . Timesheets.com keeps all this separate and streamlines my payroll. With the ability to set cost and billing rates, I am doing a lot less manual calculation. Saves me a lot of time, and my company money.

Recommendations to other buyers: Please set up a report that can pull time, project time, and expenses by employee on one report. Also, show/include automatic time deductions if set on employees dashboard.

Timesheets.com is great!

Jan 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The team at Timesheets.com is always super helpful and patient! They are open to suggestions if the software doesn't happen to have a functionality that we'd like to see. I really like the ease of use and how simple it is to track time, PTO and holiday pay.

Great customer service.

Jan 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Received a call from Joel from Timesheets today regarding my attempt to add an additional user to our account. In reviewing our account, Joel found that we were using a license as an Admin that we did not need to have. Our Manager had all the rights as the Admin, thus not needing the additional license and saving us money for the year.

Thank you to Joel - he did a great job explaining and answering all of my questions to make sure we still had the same access rights that we were looking to have.

Great customer service!

Timesheet.com review from LINKS

Jan 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I looked at a few before buying Timesheet.com. I went with TSS because it seemed simple. The staff has not found it as simple as I would like. But it must be said that we have probably not trained on this adequately. Strengths are the reports and the customer service. The IP Address section is not easy to understand. We plan to continue with the software because I think the biggest problem is our lack of adequate understanding of how it works, not the program.

Great Service

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a very user-friendly application, my staff and myself have not had any problems. Customer Service has always been great when I needed help.

TimeSheets

Jan 04, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a user for a number of years. They maintain great support personal, as well as have a program that is user-friendly. Highly recommend this program.

Great customer service

Dec 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Anytime I need to speak with someone about an issue or question they are very prompt to have someone assist me. Keeping track of my employees time is easier than ever now.

Vendor Response

by Timesheets.com on December 30, 2016

Duston, we absolutely have the ability to split records automatically. I will call you immediately to discuss this so you don't need to do manual work.

Feedback on www.timesheets.com

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I've always received exceptional service from Gideon who remembers and knows our unique payroll needs. He offers fast, short cut, targeted suggestions for our needs. He's a top notch professional in client services!

Recommendations to other buyers: Can take notes next time to share with you.

Definitely easy to use

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We have used Timesheets for years. I would say really the only drawback is the geolocate does not always work. Actually we have never really gotten that to work properly. But the rest of the features are great.

TimeSheets.com is a Dream to Use

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Out of the several timesheet software programs that I've used over the years, Timesheets.com is hands down the most efficient. Extremely easy to use, easy to track/modify hours, easy to monitor PTO, sick says, handle payroll and the mobile clock in/out feature is a lifesaver!

Recommendations to other buyers: If you haven't been using it already, make the switch immediately!

Really good product. INCREDIBLE Customer Service

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I have never been more impressed with any service provider when a question needs to be answered or a problem solved. They are INCREDIBLY responsive and knowledgeable. Truly a great experience to work with them.

Recommendations to other buyers: Fix this ...Reporting is not simple and has no dashboards.

LUMEOVA Feedback

Dec 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Great timekeeping software.

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Good reports for total hours, and specific categorized hours such as overtime (1.5 times pay), vacation / sick / holiday. HR tracking feature is helpful, too, but wish there were more features for it. We have multiple locations and can segregate

Attendance Tracking Software

Nov 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: This software is really easy to use. We love that it is web based and can be used with a smart phone. We have a mix of mobile and stationary users so this is a perfect fit.

The job tracking is really helping us to see if our estimated labor hours are matching up to actual hours spent on a particular job. This tool is allowing our operation to cut out the fat and make sure we are running lean.

It is also saving our HR Dept time answering questions about available PTO and Vacation Time. Every Employee can see the information every time they clock in.

Awesome experience

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Monica was great, helpful and informative, quick and personable. I would like to thank her for her assistance.

Timesheets has Awesome customer service!

Nov 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We are new to Timesheets and are thrilled with the product as well as the customer support. Customer Service is amazing and so helpful. They are readily available over chat as well as phone support.

Great Program for Small Professional Firm

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Our Architectural firm has benefited from the ease of timesheets including access to software/app from mobile devices, in the office, time management & new project cost projections. We've tired other programs to no avail. Secure timesheets is #1!

Recommendations to other buyers: A very straightforward program. We picked up programming easily.

Satisfied customer for 7 years

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Your program has removed those petty HR employee issues of absentee, late and/or vacation/days off issues. This system eliminates that opportunity for an employee to take advantage of the employer. Most important when it comes to pay period reporting, it provides the printout very easily for my bookkeeper to pay. The Timeclock Online support over the years has been very courteous and patient with me. As small business owners we have enough on our plate, and your support allows me to focus on what I do best. Great job and keep up the good work, you've been a big help.

Great program!

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: We started using this program a month ago and love it. I thought that we would have push-back from the staff, but they are really loving the ease of use and that it's only 1 system for our hourly time, project time, and expense reporting. It's also not expensive for a small non-profit.

Recommendations to other buyers: Buy it!

HIGHLY RECOMEND TO ANY BUSINESS OWNER!!!!!!!

Nov 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have several part-time employees and it's always hard to keep track of when they are coming and going. Now you can easily track hourly times for payroll and to see when someone actually came into start working. Have used this service for over 1 year and they have Excellent customer service. Highly Recommend!!

Various updates and corrections

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Gideon was very helpful in resolving issues and updating our dashboard. He took time to patiently work through system issues and thorough in explaining.

Excellent product---with Excellent, Excellent , Excellent Customer Service!!

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Superior product that exceeds our (very demanding) expectations! We have 18 people enrolled on Timesheets.com, some payroll, some Project outside contractors--Timesheets.com handles all our needs, including PTO tracking with ease. Raya, our Customer Service Rep, was exceptional--got us up and running very smoothly and always with a smile! She definitely deserves at least 10 stars!!

Pleasantly Surprised!

Oct 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has used Timesheets.com trial for a few weeks and decided to activate service today. The technical support and customer service representatives at Timesheets.com have been a huge help as we train our team to use the system.

So far the transition has gone well for our team to use Timesheets.com and I'd recommend it.

Problem solved!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Joel Slatis was so easy to work with. He knew the problem, told me to let him work on it and in just a couple of days he called me back and had everything worked out. Love timesheets.com and would highly recommend them to anyone.

Great Customer Service

Oct 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Has lots of features that must be learned by devoting time to it.
Great Customer service in case you need it. Easy quick fix for them incase we need some help.

Outstanding SUPPORT!

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Worked with both Joel Slatis and Monica Salcedo today, and both were incredibly competent, quick and EXTREMELY helpful with my questions and problem resolve. These are A+ players and the solution is GREAT!

GREAT COMPANY and Software~!!!

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Just fantastic customer service and the application is VERY easy to use. It's hard to find nowadays such competence, speed and accuracy. They have a Raving Fan in us~!

A perfect 10

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This company has the best customer service period, not just compared to others. The BEST customer service. I am impressed with everything about this company. My company has used paper time sheets, high end time tracking software/companies, and now my last stop timesheets.com. They have both mobile, and desktop sites. Did I mention the great customer service? When you call their number a human answers the phone, and I have been ensured that will not change. I would suggest getting in with timesheets.com right away! Great for any size business. Did I mention the great customer service? In this day customer no-service is the norm, you reach a computer, or some snotty person who does not care, not with these folks! WTG timesheets! Also their pricing is fantastically reasonable, I love all the time saved when it comes to time!

A Great tool to track workflow and productivity

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for an online time entry software. Found some good review about timesheet.com. Decided to try it. That was a very good decision. The online website has lot of flexibility, it can track employee time by project, and print reports with various filters. The best part is customer support. Customer support specialist walked me though a lot of features, help me set up the time tracking customized to my needs, did a follow up call two weeks later and fine tuned the system for me. I highly recommend timesheet.com for its usefulness and affordability.

Excellent Customer Service

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started an online chat session with Adrian who promptly converted this to a phone call including Joel so my questions could be answered promptly, effectively and personally. Adrian and Joel were patient, clear and concise and answered my questions professionally and authoritatively. It is a pleasure to work with the people of timesheets.com. I highly recommend this service to business owners.

Support is awesome

Oct 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I have contacted support on a few occasions to see if the software would allow me to do certain things. Most recently, I wanted to prevent one of my workers from going back in time and editing entries that had already been submitted for payment. Monica walked me through the process and helped me set up some preventive measures to prevent this in the future. Her help was great.

This software has done everything I have asked and the price can't be best! I would highly recommend it to any business looking to track time.

I love your system and your customer support is awesome!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great is all I can say! :) Great Great Great Great Great Great Great Great Great Great Great Great

Valle Timesheets

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Honestly, I was so pleased to have run into this online time sheet application. What a headache for any small firm that requires keeping a proper track of the hours to invoice projects, to track the work flow of the office and to understand where the resources of the firm are spent.

The time sheet reporting has now become a staple in our bi-weekly review of the progress of projects. The program is very intuitive and with the support they made it easy to integrate into the daily routine of the firm.; great product.

TIME SHEETS

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since contacting Time Sheets for a review of the software, I have been hooked not only with the program but with the staff. The best set of customer support I have encountered in a long time.....especially Gideon. I am lucky to have found Time Sheets in my research for time management of my crew.

Friendly, helpful, and knowledgeable.

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had to get some help today because of an error I'd made in the system. When I screw up I do it BIG! Ended up opening all of my pay periods from the beginning of time. But I got some great help from Joel, who identified my original issue, helped me resolve it, and guided me through my secondary problem of the open pay periods. I never had any issues with the program before - it's easy to use both for Administrators and employees - so this was my first customer service experience. It was a great one. Thanks again!!

Timesheets to Quickbooks integration

Sep 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Joel was awesome, His help was thorough and complete. walked me through setup and integration to Quickbooks. This will save a lot of double entry from timesheets to quickbooks.

Great application

Sep 03, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are a small consulting company with few staff, it was big task for my staff to maintain their clients work schedules up to the standard for calculating clients' cost but with Timesheets.com made our life more comfortable. Support team is very efficient, Need to develop user interfaces to match with latest app industry adding some features like drag and drop , user friendly design, clean and simple background. Technically, its better if we can select client in the manual time entry under which time can be recorded as per account codes.

Recommendations to other buyers: Add client selection drop down to manual time entry to get client activity time properly,

Vendor Response

by Timesheets.com on August 24, 2016

Hi Pathmasiri, We're working hard to update our user interface. That's part of our ongoing effort to continuously improve the web site. We have many customers who love our interface, but there's always room for improvement. Please know that over the next several months you'll see a new range of interface enhancements coming out as we make gradual improvements. Thanks for your opinion on this.

Troubleshooting Project Archiving

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Ingrid was very helpful in diagnosing and resolving our project archiving issue. We were able to determine that the project would not archive due to a zero dollar expense item.

User friendly, Camilo was Great!

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: So far so good, easy to keep track of multiple employees and their expenses. Our rep Camilo walked me through the whole setup process and followed up after we went live.

Great Way to Track Employee Hours!

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The program is easy to use for management and employees. What I like the best about the software, is if I have a question the customer service department is very efficient and helps me immediately in either answering my questions or solving a problem.

Best Customer Service

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Been using for over 10 years. Excellent way to track employees time. Very interactive and can be managed my multiple managers.

Easy-to-use software, at a great price, with excellent features and impeccable customer support!

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software is very adaptive to our needs (Fits our needs and is accessible anywhere any time); It is intuitive and very easy to use (Practically no learning curve) ; It is affordable, cost scalable, and you get true value for your money. But more than anything else, it comes with exceptional customer service. Raya has practically been a Jewel - offering all kinds of tips and setup ideas and constantly checking up on our progress!

Recommendations to other buyers: Try it. And if you have questions you will be guided throughout the entire setup and deployment process.

Timesheets Works

Aug 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use for a time clock only, in & out. Our need is for accurate, verifiable, documentation of actual hours worked including overtime.

Recommendations to other buyers: For a current, up to date method of verifying hours worked by your employees, this is it.

OUTSTANDING CUSTOMER SERVICE!!

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I compared several other time sheet sites (at least 6 others) and timesheets.com was far and away the best value, most comprehensive for our needs and absolutely excellent customer service!!
They made everything extremely easy to roll out out new time sheet system. We repair heavy duty trucks and I have eight mechanics that I needed assistance in tracking their performance.
What a time saver!

Recommendations to other buyers: Stop shopping and go with timesheets.com, you'll be glad you did!

Timesheets.com a must for all employers

Aug 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have found that using the Timesheets program has made my life so much easier to keep track of all my employees and be able to answer questions re: vacation & sick time used . It also helps with the late arrivers and early levers. I would recommend Timesheets to all employers.

A great solution to our complicated needs

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have tried a few programs for our complicated time-card management and project billing. Early in the trial period, a representative called to make sure we were getting set up to have Timesheets work most efficiently for our business. (I am a skeptic who dislikes salespeople; my contact with the representative was very helpful and thorough)
We were able to try full scale trial run before we committed to the reasonable and easy to operate system. No apps necessary, so data usage can be nil and accessibility is ideal at the office and on jobsite. I look forward to seeing how easy it will make my work.

Recommendations to other buyers: Use the helpful representatives to allow you to give this a fair trial. My representative led me through set up and let me go for a while... Checking back to answer questions.

Timesheet help

Jul 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Rep did a great job fixing my errors and training me...............,,...............................

Why I Recommend Timesheets.com!

Jul 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timesheets.com works great for my company for many reasons. One, our employees work remotely and contractors from different states, so it makes it easy for employees to login their hours from wherever they are at anytime. It is a very good value for my company and the support is excellent.

Recommendations to other buyers: Get a demo or trial, I think Timesheets.com is a great Value!

Easy to use. Just the *right* features for my company.

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I found this service when researching for a customer. I adopted it into to my processes after experiencing the ease of initialization and maintenance. Staff adopted it easily into their day. While it has more capability than I use, it is a perfect match for our needs and many of my clients.

Great Customer Service

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software is easy to use and the price is reasonable. The accuracy of our timekeeping has improved dramatically since we moved away from pencil and paper.

Great Service

Jul 17, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Had an issue with missing hours and Camilo helped me. He was very helpful to assist with my issue and quick.

Small Business Owner very pleased with Timesheets.com!

Jul 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have 4 employees and was just losing valuable time trying to keep up with when employees were at work and at lunch or left for the day. It was taking up valuable time. Timesheets.com is very affordable and every time I call the customer service representatives they are incredibly good and competent. This program has helped my business tremendously!

Excellent Customer Service

Jul 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Had some challenges with overlapping time card and was under the gun to process payroll. I used the chat feature and Gideon helped walk me through it. Thank you

Good Software for time tracking

Jul 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Customer service has been great except for once last year. They are always able to answer my questions when I have one.

Great Service!

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Timesheets has been easy to use with a simple learning curve. Our employees adapted right away and the tracking and the reports have made my job much simpler. Perhaps the best feature is the incredible customer support. They answer chat questions right away and, if your question is complicated, they will call you right away and walk you through the steps in real time. Everyone I have talked to has been polite, professional, easy to understand and very patient! Thank you Timesheets!

Quality of Service

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: customer service has been awesome since day one and the software is so user friendly, and easy to set up

Good general time tracker software

Jul 10, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software worked great when I started hiring employees for my small business. Once I grew to a certain point, however, it was unable to handle my specific demands. I know from shopping for additional software, my needs are VERY particular and unusual. This software works well if your needs fall within their parameters.

Timesheets.com Review

Jul 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love this product. I find it a great value for the money. I have had two minor issues today. I clicked on the chat link and was immediately connected with a very knowledgeable associate. I was walked through the process very quickly. On the second occasion, the chat was disconnected. The representative I was chatting with immediately called me to finish addressing my issues.

Recommendations to other buyers: I have recommended this software to several people. It has done exactly what I wanted it to.

Great for traveling employees

Jul 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Each time I have contacted support, they were courteous and helped me find the answers to my questions very quickly.

Easy to Use and very efficient time clock program

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was googling "time clock programs" and am so glad I came across Timesheets. I am very busy and don't have much time to learn a new program...nor do I want a program that does a whole bunch of stuff I don't need. I checked out Time Sheets and shortly afterwards received an email inquiring if I would like any help. I called the number and Raya walked me through everything in 10 minutes. I was up and running and had all the tools I needed to train my employees. Plus, she gave me additional ideas for how the program can help my company. I am so glad I found this program - it is helping immensely.

Recommendations to other buyers: Highly recommend for small and mid-size businesses. I am looking forward to using the project timers - this will save us quite a bit of money and time in the future.

Good Program

Jul 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We run a small nonprofit organization. Clocking in and out is simple, setup is simple, tech support is always happy to help and the chat feature is useful when working in a building with noisy children.

Timesheets.com review by Kitchens Now!

Jul 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have appreciated the reliability of the service and the support of all Timesheets.com representatives.

Vendor Response

by Timesheets.com on June 29, 2016

Kevin, Thanks for taking the time to share your experience with other customers.

PTO reporting

Jul 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I used online chat, and the experience was wonderful. Very easy to understand and she stayed with me until I had everything figured out.

Vendor Response

by Timesheets.com on June 29, 2016

Jean, We appreciate you writing us a review. We're glad you like our chat service. We've been using chat for about a year now and feel like it's really been helpful to customers.

Easy to Use and Great Customer Service

Jul 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'm a small company that needed to track employee hours. This is a perfect add-on to my Salesforce Enterprise edition as it allows them to easily clock in and clock out and track PTO. It also works great for my part-timers in calculating their bi-weekly hours.

Recommendations to other buyers: Easy to install, learn and use. If you have to keep records for the Dept. of Labor, like I do, then this is an affordable option.

Vendor Response

by Timesheets.com on June 29, 2016

Irene, Thanks for taking the time to review our service.

Clocking in and Out

Jun 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our company has used Timeclock.com since 2011 for both salary and hourly employees. We were able to merge the information/reports with the time clock to our payroll system.

Recommendations to other buyers: Try it you will love it !

Vendor Response

by Timesheets.com on June 29, 2016

Cyntha, We appreciate you taking time to review our product after all this time. Reviews definitely seem more relevant today than they might have a few years ago. Thanks again. Each review means a lot to us.

Perfect for contractors, great for employees

Jun 20, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This site is not that easy to admin but easy for employees to use. Every time I've had an admin issue, I just use the chat feature and it has been resolved in minutes. Great tool for coordinating employees and especially contractors.

Timesheets.com is a wonderful product, the amount of custom and flexible features is stellar.

Jun 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Raya is one of the most professional, patient and helpful customer relations specialists with whom I have worked in 30 years of owning our business.

Recommendations to other buyers: We would appreciate the ability to download and sync from and with Quickbooks on line.

timesheets.com is a great program

Jun 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: every time I talk to someone because I'm not sure how to do something, they are sooooo helpful. They are on top of it.

Recommendations to other buyers: I really like the support staff. very friendly and they want to help.

Great tool & easy to work with

Jun 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: easy to use - when i have questions, their chat support team is great. Employees have no problems logging their time

Timesheets the best!!!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great customer service. Resolved my problem in a heartbeat. Couldn't have asked for a better service.

Easy to use.

Jun 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets is easy to use and is inexpensive.

TIME SHEETS REVIEW

Jun 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GREAT PROGRAM!!
VERY HELPFUL STAFF

user friendly

Jun 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: self explanatory for the user

We have been using this software for approximately 15 months love it

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is very intuitive and so it is easy to use even if you are not very computer knowledgeable. Their customer service is fantastic always helpful

Great, easy-to-use timesheet and expense software

Jun 02, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very pleased with the Timesheets.com platform - we have been using it for a few months now and it is simple/intuitive but has all the necessary features to account for employees in different states and for those who use mobile devices vs. laptops. We also use the expense tracking software which has saved us a great deal of time with manual excel spreadsheets and the employees love the photo upload feature they can use from their phones. Customer service is excellent with an online chat feature and over the phone service has been great too.

I'd recommend this to anybody

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Excel for time tracking for a while, but needed more capability and better project time tracking.

I found timesheets.com and with the free admin account, had nothing to lose, so I tried it. Setup was easy... however, if like me, you get it wrong or don't understand it very well, a live person will help you quickly.

I recently added employees and it was straightforward and once again, my call for help was answered.

This tool not only tracks my time, it saves me time, and I'm glad I'm using it.

Overview of services

Aug 03, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This software is a good option for small businesses who have a small workforce. It is affordable (not necessarily competitive) and it has easy internet access for all employees to their timesheets and other documents.
Only thing I have seen so far that I would like changed is the payroll report signature page. It would be great if you could personalize the page to put the titles of the lead staff that is approving the timesheets. It is not always two supervisors.
Otherwise the software is very easy to use, the chats are helpful and the reporting is great.

Easy & great Customer Service

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and set up, also customer service is excellent and responds quickly!

Time Saver

May 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets.com has been a big time saver for my department. The reports are very useful and easy to pull. Approving time off requests and payroll has become quick and easy. Additionally, if I have any questions, my account manager, Danielle, is quick to respond and has provided excellent solutions.

Done testing the product, it does Exactly what we wanted!

May 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Small company trying to zero in on labor tracking along with separating employee hrs into different insurance codes.
We worked with the same representative throughout the set up. We were asking for a lot of different ways to get the hrs separated for pay roll and keep track of what insurance code the employee was working under (as well as keeping track of how many hrs per day were overtime in those account codes). She called us back with all the answers to our questions and help set up our account for our business. Great to work with!
Company also allowed us to extend the trial period to be sure it fit our needs!

Best software we could find after a lot of research.

Just purchased

Great!

May 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: They are always adding new features, it is very easy to use and the customer service is great! One suggestion would be to allow sub supervisors that have the same permission settings as a given supervisor, but the employees still show they report to the supervisor.

One of the best payroll tracking products I've ever worked with.

May 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The only thing better than this product is their support. We have had very few real issues, but occasionally when a "how do I do this" question comes up, support is super patient lending a hand to those of us who don't spend a lot of time inside the software.

I recommend this software to colleagues regularly!

Easy to manage. Fast access to reports.

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Works well and easy to administer.

Overall very good - quick set up, easy to learn/manage, great customer service

May 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using to track a reasonably complex set of customers, projects and account codes that are synched to our organizational strategy and key geographic markets. With help from Timesheets team was able to build a taxonomy for data capture and reporting that linked actions directly to strategies and geographies. Customer service has been awesome - specific kudos to Danielle - in helping us set up, test-drive, manage changes and refine our process. Proving to be a very reliable system and high-quality source of data for our decision-making processes.

#1 Timesheet.com easier for small business owner

May 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have using Timesheets.com for many years and I use for all my business. They have a great team. They are always there for me. They are not a selling company but a great partner for all small business owners. They make my life easier, less stress on management my team, my employees. I don't have to be there in order to know what's time they come in or leaving. This Timesheet.com is friendly and very helpful for myself and my business. I definitely love it !

Excellent Customer Service

May 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I ran into a computing problem (user error) and Danielle provided superb customer service. She was patient while I explained the context to my issue. Danielle was able to provide a quick solution to my dilema.

We have been using this software for about a year and are very pleased with how user friendly it is.

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If there was any time I needed to contact Timesheets.com, each and every time, they were genuinely nice and always provided great customer service. As a business who also deals with the public on a daily basis, we appreciate their personal touch.

So Far just testing

May 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Still learning. First program I found to do all the tracking we need for our situation.

User Friendly

Apr 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets is very user friendly. We just recently trialed another time keeping system and it was too basic for our needs. We are a small company and don't use everything Timesheets offers, but if we continue to grow we might be able to utilize it more.

Easy to use, many features and outstanding customer service

Apr 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets.com has made timekeeping easy for my staff. I love how easy it is to pull reports and manage the PTO request and approval process as well. But I've been most impressed by the online customer service help window which provides instant answers to basic questions, and the phone support has been very thorough as well. I highly recommend Timesheets.com

Ingrid was extremely helpful addressing all of my questions!! Excellent Customer Service!!

Apr 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Looking for an option to upload project photos, in the project entry.
Pro: the solution is to add the photo is the expense tab.
We need to be able to upload multiple photos from various locations. And signed work orders.

One week's experience so far. Excellent!

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy start up. Intelligent employees grasped easily. Problem employees quit. Overtime cut dramatically. Support is great when I had questions. Highly recommended.

Excellent customer service and ease of use

Apr 11, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets.com has excellent customer service and the software is easy to use. Downloading the reports to Excel for further analysis is a snap. The chat line when using the software is great because of the prompt response time and the expert assistance. I'm very happy with the product.

Was having a really hard time uploading receipts, but overall it's been easy to use.

Apr 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My only issue was that I hadn't been able to upload receipts to the site. I was able to chat with a support person, Joel, who helped me move through a few different options (browser change, reboot, etc.) and he tried some things on his end to find out what the problem was. He helped me for over an hour and was very patient and kind. Ultimately, it seems to be an issue with my computer because the program is working and uploading receipts just fine on my phone. Thanks so much, Joel! Great customer service.

Quick and to the point

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I called about an overtime issue I was concerned about. The rep assisted me and assured me everything was correct. He even ran a report to double check it. I am confident about it now.

Overall good experience, great customer service!

Apr 08, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: administration can not adjust or punch employees out.
I want employees to be able to punch in a couple minutes early, and have register at start time.

Looking for a resolution of locking the project time down, so time can't be entered after month clos

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent customer service, in showing me the solution and the process of locking the project time for each month.

Good experience

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Appreciate Camilo help. Excellent customer service and training skills . Help me several a time to solved problem at my office

The software is improving all the time. Looking forward to see how much it does.

Apr 02, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Only con so far is that I have to create training manual to guide employees to the video. Would love a basic step by step with the hyperlinks included that you could forward to employee to be able to do it all. Joel was awesome, patient and very thorough.

From: Jodi Jakiel [mailto:activelivinghealth@gmail.com]
Sent: Tuesday, March 29, 2016 8:51 AM
To: joel@timesheets.com
Subject: Re: QuickBooks and Timesheets.com

yes, great. i secretly love you and will now keep you on speed email for all my time-sheet needs. LOL

On Thu, Mar 17, 2016 at 2:00 PM, joel@timesheets.com wrote:
Hi Dr Jakiel,

I wanted to make sure you had your questions answered regarding Timesheets.com and QuickBooks. If you need any help with that at all, please call me directly or email me.

Kind Regards,

Joel Slatis
https://www.Timesheets.com
https://www.Timesheets.com/blog
Main 800 770-4959
Direct 831 508-8848
ZA102637857ZA102637858ZA102637861

So far, so good. It has alot of capabilities

Apr 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just spoke with Joel who was very professional, courteous and helpful. We received a lot of useful information and tips.

HUGE TIME SAVER!!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This has been a VERY simple integration for us and has saved a great deal of time, both for employees and for accounting. We have service technicians in the field and so keeping track of their time has always been a challenge...PROBLEM SOLVED!

Timesheets.com's tech support is second to none!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheet.com is definitely a time saver not only for me but also for my employees. No more lost timesheets, no more phoning the guys to see how long they were at a service call, no more nagging the guys to get their time sheets in.
I have been using this for 3 months now and so far there are only pros, no cons.
Thank you timesheets.com.

GREAT CUSTOMER SERVICE USER FRIENDLY PRODUCT

Mar 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I HAVE REALLY ENJOYED LEARNING AND USING TIMESHEETS.COM IT HAS BENEIFTED OUR SMALL BUSINESS GREATLY. YOUR STAFF IS VERY FRIENDLY AND HELPFUL. I HAVE NOT BEEN IN THE SCHEDULE AREA VERY MUCH BUT AM HOPING TO USE IT MORE.

TSheets is the absolute BEST and Easiest that I found!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For years we were using a card-based time clock and when it flaked out I went about trying to find an easy replacement. I looked at a lot of different options but TSheets was a SLAM-DUNK WINNER!

First, to set up the trial was very easy to start up with a few users. The flexibility and ease of use, my employees fell in love right away. I had a few questions and I cannot say enough positive things about their support team - friendly, knowledgeable, offered options for some of the quirky things I wanted to do. Conversion was seamless.

I now get MUCH more accurate reports because of the ability to use the app on our phones - no more 'I forgot to punch out, in, etc' . With the notification features and approval features, it really is the best of all the ones I trialed and I am satisfied with the pricing.

Give TSheets a try and I think you will completely agree that for the price it is absolutely terrific.

Excellent

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Time sheets is extremely easy for me and my employees to use. The GPS feature has saved me countless hours by making sure my employees are at the job site when they clock in/out

Extremely helpful in resolving all of my questions!!

Jan 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy to resolve any questions and learning necessary to run timesheets.com.
Thank you Joel for your expertise!!

Looks good so far !!

Dec 18, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am just getting started using this product after reviewing several. First time on a needed some help and was quickly and efficiently contacted through the chat line. Joel was efficient and helped me with the questions I had. Good product and excellent service so far.

great experence

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: had a chat help assistant today and joel was great help answer all my question correctly also help me step by step with my problem love it very professional

New Product Made Things So Much Easier

Nov 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a therapy practice that covers a very wide rural area of services with lots of locations. It was a challenge to find a program that was online based that allowed us the ability to separate time into different accounts by job title and we finally found it! There was a learning curve but at their annual reviews the majority of employees stated that the time clock was the best tool the practice has introduced! They love the mobile version for their smart phones.They have greatly reduced their paper and record keeping time and this means saved cost and happy professionals!

Timesheets is beyond the best

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Transition from manual to using this program is amazing, we now can track time more efficiently. They have the greatest customer service Monica, Josh the whole staff have been there to answer each and every little question you have in a instant, I have never had to wait, not once have they said let me get back with you. I love the chat, if they can not resolve they will call you immediately. The ease of use, the many many feature they offer is outstanding. I would highly recommend Timesheets.com to everyone. The fees are amazing for the service they offer, we are a small company and it does not matter how big or small you are they provide the same service to all. Please look no further it will not be worth it, take advantage of this amazing service. I am not a paid representative either you can email me at my private email s-Vaughn@live.com for a reference.

Fantastic customer support and very simple to use!

Nov 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Monica is a life saver and a true professional! We were headed out of town on business and it was the close of a pay period. I was unable to adjust a timecard mistake from my smart phone that my hourly employee had made and the correction was critical in order to close the pay period. I called and Monica answered and boy was I happy. She took control of my situation and saw it through to completion. Monica solved the problem and we were able to go on our business trip stress free from the worry of not getting the pay period closed. Thanks Monica, we appreciated your service!

Fantastic time saver. Accurate detailed information.

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been tracking sick time, vacation, and punctuality by hand for 13 employees, using my own spreadsheets and calculations. It was a difficult and time consuming task, and when the laws changed, it became almost impossible. This software is so much better! It has been taken a huge load from my plate and it is easy to use, even for me.

The customer service is wonderful. I have called them on at least two occasions and they were very knowledgeable and spent a lot of time with me.

Extremely user friendly given the numerous amounts of jobs the software offers.

Nov 12, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Called in to update payment information. In 15 minutes Joel helped me with the update, explained that I was not maximizing the software's potential and educated me on how I could get a lot more out of this product. Even took the time out to teach me step-by-step on how to use a few functions! Glad I called in; call ended with the "wow factor"! Great Customer Service experience.

Awesome Time Tracking Solution!

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this service since April of this year and it is an amazing solution to track my employees time. The audit trail and project features provide me with the insight I need to manage our staff efficiently. I also appreciate how quickly my calls and concerns are addressed by their customer service department. I am still learning new aspects to the system every month, and I appreciate the quick turnaround time to my inquiries.

As a small company user, I find it very helpful. It is user friendly for the most part.

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If I do get "stuck", I've found that Joel is absolutely wonderful with his good attitude
towards my issues. He just talks me through the problem.

Importing into QB Tutorial with Joel (at Timesheets)

Sep 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Spent some time with Joel on the phone to walk me through how to import Time Sheets into Quickbooks. He did a fantastic job showing me the ropes in a clear and concise manner. He was friendly, patient and taught me in a user friendly way.

Timesheets is easy to navigate, and the customer service is second-to-none.

Aug 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am fairly new at using data entry of this type, and this particular software along with the instructional materials provided makes it simple and manageable. The team at Timesheets is always available to assist, and are even willing to adjust programming to fit our needs! Great product and service.

Backbone of our business

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: They spent time training us on how to integrate timesheets information into Quickbooks. Its been very intuitive to add new projects and customers and we couldn't run our business without this program. Customer service is top notch with assisting us right away with any questions we may have regarding the program.

Timesheets.com is exactly what I was looking for in a time and attendance system

Aug 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small business, we had never felt the need to use a software system for time and vacation records. As we have recently added some additional employees, it became necessary for me to monitor employee hours and paid time off - my wall calendar wasn't cutting it. After narrowing it down to 3 different programs, we decided to implement Timesheets.com because their site seemed the easiest to navigate and they offered a trial period. The web-based employee login allowed for easy clock in and out as well as a clear accounting of the time worked. Employees can monitor their PTO time available and request time off through the system. The price of the system is extremely affordable and all the employee time exports into my accounting system (QuickBooks).

After beginning our trial, I was contacted by Monica, who assisted me by explaining some features of the site that I wasn't aware of and helped me get the PTO accrual levels set up based on our policy. I spoke to her several times and she was very helpful. When our first payperiod was finished, Joel was walked me thru the export process to get the hours into QuickBooks. He was extremely patient and explained the process thoroughly.

The Timesheets.com system is a great fit for us and I know that as we continue to grow it will allow us to manage our employee time records in a more accurate and efficient way than we have in the past.

Quick and easy to use. I am a small company but it takes less than 3 minutes to pay my employee.

Aug 02, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like being able to get the reports from past pay periods easily. I also find that if I do have questions someone is available and walks me through the issue quickly and efficently. Thank you for making my work life a little easier!

Powerful, fully functional, easy to use, and love the integrations with Quickbooks

Aug 01, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Timesheets.com for almost a year now utilizing the portions for employees, vendors (contractors), projects, and now direct syncing to Quickbooks invoicing. The support staff is fantastic and readily available to not only help but walk you through it as well as reach out to your clients to help them if they request. We have been more than satisfied and pleased with every aspect. Would highly recommend this software and team to anyone.

Excellent Service!

Jul 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would definitely recommend Timesheets.com to anyone who needs oversight on payroll/remote HR. We manage multiple employees located throughout the midwest and southeast, and Timesheets has made our lives lightyears easier. A+++

This timekeeping service is affordable and significantly improves recordkeeping compliance.

Jul 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tasked one of my new engineers to look at timekeeping software tools and services in the marketplace and make a recommendation for our small, but growing company. From this research we decided to go with Timesheets.com. We are very happy with our choice for a number of reasons.
(1) The service allows us to be in compliance with DCAA requirements - this is a must for a Defense Department Contractor
(2) Our employees learned the system with minimum training - it's very intuitive
(3) The customer service is fantastic. Emails/phone calls are responded to promptly and by intelligent, caring people.
Before moving to Timesheets.com, we were using an excel spreadsheet with visual basic(VB) programming imbedded into it, to track time and insure compliance with DCAA requirements.
The Founder of our small company wrote the VB program. It worked well, however he needed to re-issue new excel files every 2 weeks - which is not the best use of his time! In addition, we lost files sometimes(despite our best efforts) and sometimes lost evidence of digital signatures.
We were constantly out of compliance with this type of system. Too many opportunities for defects in this process.
I haven't yet loaded the data into QuickBooks, however I have seen this demoed and have a copy of the procedure for this....it seems straightforward. If I have questions, I am confident the experts at Timesheets.com will help me through it.

This software for us has been a great help considering we we loosing track of time and over paying.

Jun 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros is it keeps accurate time. The cons for us has not been any they have answered when we need to ask questions and help us through. I would suggest that if you have any more service that is complementary to our contract to know up front as I just found out the mileage and expense tracking is apart so on to using this. Thanks.

Easy to use self explained

Jun 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Create customer service and support system. I called late at night needing help and they helped me with no problems.

Timesheets has sharpened the online experience with clean and user friendly interface.

May 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Within just minutes of placing my customer service call for a few "clean-up" issues in my data and report cycle, Joel responded with clear, concise, and effective instructions. He went beyond immediate question to suggest how my reports could be more easily read and accessed. He walked me through the changes, and now I feel more in control of my records.

Prompt and Easy

May 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started back in 2006 and have had a great experience using the service. I appreciate the prompt customer support and the ease to use for our employees.

WOW Service!!!

May 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets.com was easy to start up when I hired my first employee. My staff found it simple to clock-in & out. I love that I can review any manual changes she made for approval. I'm now adding additional staff & Joel made it so easy to do this. I'll continue referring other employers to use this service.
Doreen

Works Well for our Professional Services Company

May 21, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a boutique professional services company with about 10 employees. Our employees have always used Excel spreadsheet to record their time but they were seldom accurate. Therefore I evaluated many timekeeping, project tracking, and expense reporting solutions and based upon the generous free trial period provided by Timesheets.com we ran the solution through a variety of scenarios before signing-up. With the assistance of the Timesheets support staff (including evening calls and emails) we got the system configured and operational in just a day or two. We provided about an hour of employee training and we are up and running. Next phase will be to focus on Project Tracking but we are confident that will go fine as well. Our employees are fine with the change.

If you are looking for a simple yet complete solution at a low per employee cost I recommend that you take advantage of the trial offer and really try all of the functions, features, and reports. No question the system shortened our payroll preparation time!

Great Service!

May 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets is the easiest and most efficient way to keep track of my staff. I wish I knew about this product a long time ago.

Awesome Software!

May 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been relying on Timesheets.com for over 5 years. We have 6 employees at 2 different locations and it allows me to monitor and track their time, mileage and expenses. We process our own payroll through Quickbooks Online and it is an extremely easy process with Timesheets. We can't give it high enough praise, it's an indespensable part of our business!

User Friendly

May 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Timesheets software for multiple companies. Their responsiveness is always prompt, the platform is extremely user friendly and the reporting is easy to navigate through. I recommend using Timesheets for your small or large business.

A Solid Team Member

May 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've had Timesheets on our team for the past 5 or 6 years. The best thing about this system is the customer service. They respond quickly and I always leave with what I need.
The next best would be the product itself. We are able to tailor the system to our exact needs and it always works for us.
Highly Recommended.

My daycare staff have been using this software for the last 6 months to track hours at work. We lov

May 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Timesheets.com is the ideal time tracking software for small business. I found the ease of use, the safety features and the "real person" support this company offers. The reports are easy to use and compliment any payroll software that you may be using. I've found that everything you need to calculate time and run projections is built in to the program. Whenever I've needed help or had a question I've been able to reach a live person right away and always receive superior service. This is my 25th year in business and by far this is the best timeclock system I've used. Thank you Joel Slatis for the exemplary customer service you give; thanks for your understanding of the small business owner.

Timeclockonline recomendation

Dec 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using time clock with this company for several years we started with approx. 6 users and now up to 16 users the customer service is very good and I get answers instantly and if they are not available I usually get a call back within the hour I would recommend this company for time clock its web based and my employees can clock in from anywhere,

Solved our problem

Mar 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a web development company, we needed a time tracking service that had the capability to track both time tracking for payroll but also project based time tracking for billing customers. Timesheets was the ONLY company after an exhaustive search that was able to do both. Hourly employees would clock into work on their payroll timesheet, and then record billable time during the day on their project timesheet. This was obviously handy because an employee who works 8 hours might only have 7 billable hours, and now we had both kinds of visibility.

On the negative side, I wish I could rename a couple of fields, but I can live with it the way they are. Also, they need to make it look a bit more modern. It looks like a web site built 5 years ago. Overall, though, I'd give it very positive marks as a platform for my small business.