User Reviews
Groupminder by Group Travel Technologies
USER REVIEWS - All reviews
Purchased Date: N/A
Group Admin, AAA Ohio
June 03, 2011
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Pros
Works great for keeping track of everything we need. Easy to understand and the changes that have been made to it work easily!
Cons
There needs to be an easier way to manage and add photos instead of one at a time.
Overall
Great program. Would recommend to anyone selling group travel!
Purchased Date: N/A
Director of Group Operations, Provident Travel
June 01, 2011
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Pros
Captures reservations and provides many different reports
Customer Support is 110%
Allows for a varety of deviations
Each event can be personalized to meet our needs
Cons
Website cannot be altered except for adding and deleting events
Overall
This is a great reservation tool. Tour/event possibilities are endless when using this product and the customer support is outstanding. Recommendations and suggestions for changes and improvements are always well-received. I would highly recommend this product to anyone interested in an all-in-one reservation product.
Purchased Date: June 01, 2007
Travel Agent Manager / Owner, Group Travel & Cruise Shoppe
May 31, 2011
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Pros
This program allows me to quickly program a group trip for data entry by agents, online booking and management. The features for customer search when entering bookings allows for faster data entry by pulling in information already in database from a past sale. I like the email confirmation, group event emailing and billing features. The group booking reports too. All saving me valuable time and money. The marketing feature is one of my favorite features allowing me to email target market quickly. I no longer use my other group program having found this does what I need. The support staff are always there to respond to a question and assist me. Also invaluable.
Cons
Event building I still find a little challenging but imagine that would improve for me if I added more events
Overall
I highly recommend this product to any travel agency or company with group bookings. The ability for customers and/or other agents in your office to data enter on the web is so quick and efficient.
