Arlo

Arlo Training & Event Software

5 / 5 23 reviews

Who Uses This Software?

Organisations delivering continuing professional development (CPD), training and events, short courses, webinars, workshops, conferences, and eLearning


Average Ratings

23 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month/user
  • Pricing Details
    Small fee per registration
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Arlo
  • www.arlo.co/
  • Founded 2007
  • New Zealand

About This Software

Arlo is a cloud-based training and event management system for managing, marketing and delivering physical and online training and event services. It provides streamlined event scheduling, online registrations, invoicing and receipting, runs marketing activities, and manages client records and relationships. The service can be rapidly deployed and seamlessly integrated within your website and connected with your other business applications.


Features Checklist

  • Academic / Education
  • AICC / SCORM Compliant
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Classroom Management
  • Corporate / Business
  • eCommerce
  • Employee Training
  • Gamification
  • Learning Management (LMS)
  • Live / Video Conferencing
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Tin Can API
  • Training Companies

Product Reviews

Best training management tool

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Best training management tool I have ever used! Saves time, manage resources, professional, effective, ease of use! The list can go on and on! It's made me more productive and our clients found booking our courses now are easier all our events are more visible!

Arlo iPhone App

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use

Overall: I use the iPhone app to coordinate my training appointments and the app has impressed me very much. Great App

Powerful tools Get the job done!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use and flexible

Cons: Archiving should hide old/ cancelled events and only view current or new events - templates

Overall: I spend less time mentally managing the processes. ARLO makes it a breeze to schedule events and assigning our trainers, track courses and reschedule events. Quoting and invoicing is simpler and best communication tools. Free up time to focus on selling and doing what really matters- getting things done!
Your experts always support with urgency and service delivery is your top priority!

THE VERY BEST!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Arlo program is the very best, and easy to use. The staff at Arlo are also exceptional. Nothing is too much trouble for them. Would recommend this software to anyone who organises training and conferences.

Great Software for Short Course Provider

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It reduced my administration time significantly.

Cons: It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.

Overall: For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers.

Recommendations to other buyers: No

Great product!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
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Pros: flexible - can always fine workaround to achieve what needed

Cons: Arlo plugin not developed as desired

Overall: I have been integrating Arlo to our new website, it has been a great experience. As a developer I had multiple ways of doing it and it went quite well! Thank you Arlo team for support and all your hard work!

The negative experience (insignificant though):
1. Have to push Arlo support team sometimes to get the response.
2. Some features that we wanted to have we couldn't have (Wordpress Arlo plugin)
3. CSS and html in Arlo plugin can act in a strange way (not saving the changes when added and saved).

Outstanding Service from Arlo

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to integrate with various website platforms. The support staff (Arlo Developer who we have been dealing with) looks outside the box to come up with solutions.
Dashboard is great for a quick overview, things are easy to find. Reports provide valuable information and are easy to use. Love how it integrates easily with Survey Monkey and Mailchimp which we use regularly.

Cons: Nothing

Overall: We have been integrated various websites with Arlo lately and the support team are very helpful whenever I contact them. Get things Done!
Mandy Curtis - IVS Marketing Manager

Recommendations to other buyers: Fantastic Training Platform. Covers most bases. Great value for money.

Arlo - Better Late than Never

Mar 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Does a lot of great things automatically to save time. Most of the info is all in one place.

Cons: Inability to attach manually sent and received Outlook emails to the contact record. However I hear they're working on it.

Overall: We had been looking around for a new booking and CRM system for our IT training business for just on 3 years. We tried getting some `high-end¿ options customised but consultants just couldn¿t get it right, and they took too long to respond. And then along came Arlo! Had first contact with them one month, told them what we wanted, and the next month we were up and running. Plus, any little changes or customisations we wanted were done without any fuss. Thanks Arlo, you saved my bacon! And, they¿re nice, friendly people too!!

Recommendations to other buyers: Give it a red hot go!!!

Arlo is excellent!

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Arlo has been such a great solution for us and enables us to manage our registrations so easily. We love the back up support and accesibilty of Arlo too.

I Highly recommend Arlo.

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Easy Wordpress Intergration

Overall: I think the software is great! All of the integrations I have completed with Arlo have been easy and my clients have come away very happy with the final product. Staff are super helpful! Rep is great to work with!

Snr training consultant project plus

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simple, covers all requirements. Attractive display.

Cons: We have to get parts customized but not exactly a problem when so easily resolved!

Overall: Arlo has sped up the efficiency of the training team beyond all expectations and the small part that I need to use is fantastically straight forward and intuitive.

Recommendations to other buyers: I'm not the main user so can't really comment ' or find fault!

Absolutely brilliant

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Reliable, reporting, great customer service

Cons: I didn't invent it

Overall: The Arlo team and package is one that you will not be disappointed in.
It is an exceptional TMS and we use it for our CRM as well.
Great reporting, very reliable, customer service and the team at Arlo are always looking forward. There are constant updates to improve an already amazing system. Thanks
Thanks Arlo.

Recommendations to other buyers: Get it :)

Brilliant Product

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is flexible and does exactly what we need

Cons: It is all good

Overall: We stumbled across Arlo last year and haven't looked back. Easy to configure and it does everything we wanted plus lots more. The people are friendly and responsive - and knowledgeable. We have been able to automate a lot of our client contact and all of our trainers have embraced their app and like the functionality. Arlo are keen to listen to requests for system changes and have responded very positively. They are likely to be market leaders globally in a couple of years. I can highly recommend Arlo.

Recommendations to other buyers: Start using it soon to drive your business

Arlo Training and Event Software

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Great technical support and adequate reports provided

Cons: The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".

Overall: I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.

Recommendations to other buyers: Nope

Arlo helps things run smoothly

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Arlo has helped our business by simplifying our CRM and order systems. We link customer surveys our accounting system, shopping cart and marketing campaigns. Everything integrates and works together and life has been much easier since we have started using it!

Monthly reports are easy. You can customize and export with ease.

The support staff are accommodating and offer advice and suggestions to help improve their system and will always try to think outside the box if you approach them with a new idea. They will always look at ways to improve arlo and add new features where they can.

5 Star all round

Sep 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: A system powerful enough to manage the sometimes complex tasks of class administration yet simple enough to be quick and easy to use. We've been using Arlo for 9 months and it has completely changed the way we do business. A few clicks and our work is done! As a small business, 20 years delivering IT & business training classes, we highly recommend this tool.

Great software, even better customer service

Sep 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple, gets the job done, looks great on our website: www.ipenz.nz

Cons: Would be good to see permission based login for Arlo, for 'view only' or 'read only' for our presenters. We have been told this is on the ways so that's great

Overall: We are a not-for-profit based in Wellington, that runs professional development courses for engineers. We love how the Arlo team is so quick to respond to any support requests we have. The software is reliable, and it does more than enough to get our events organised and running effectively.

Recommendations to other buyers: I would recommend this software

Best all round team and servicer

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After struggling for 4 years and nearly losing hope in my research study and the social enterprise we had started at King Georges hospital and at the LSBU. I remember the morning in December when I found Arlo stayed up all night to speak to Cathy. Looking at its structure its capabilities I knew it will blend in well with the team.

Then the magic happen. I knew we had the team the elements of doing something good. Now we are dynamitic. Reviews, customer services, client feedback 100/10.

Arlo is totally all-round with the key elements in what we do it has been a joy. Its that good we are moving on to our second product.

The team Jarrod, Cathy, Chris and o yes Tim , we all call him here in the UK all round supper stars.

Always improving

Apr 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Arlo works very well for our needs and is always improving with new features that make our processes more streamlined. Along with the added benefit of approachable, adaptable, friendly staff who listen and bring fresh ideas and solutions to the table when needed, you can't go wrong.

Very good

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This event system help us a lot for setting up our education programs and to manage our certificate in different countries, very good and quick support.

Great Software

Apr 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We run over 250+ courses a year, Arlo makes this a breeze. It was a big decision to operate our entire business from one application but Arlo has given me confidence.
More recently, we have started to use Arlo for other events such as the School show and Maori and Pasifika Evening. Going forward, our usage is expected to increase.
The team at Arlo have been amazing, especially the support team who always turn the impossible into possible.

Arlo changed the way we run our training department

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We previously used excel to manage our registrations and our entire administration team would spend days updating the registrant details, following up payments, making course transfers and sending course reminders to registrants. This is now all done by Arlo along with much more, including the integration with our organization's CRM salesforce. Arlo has now enabled our administration team to focus on value adding tasks such as enhancing the courses content! Arlo, we love you!

Great solution!

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Nice and easy to use! Love the WordPress integration.