Administrative Software Applications

ASAP Registration + Management Software

4 / 5 21 reviews

Who Uses This Software?

ASAP is widely used by community and continuing ed programs, professional development departments and training management companies.


Average Ratings

21 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Administrative Software Applications
  • www.asapconnected.com
  • Founded 1982
  • United States

About This Software

More than a tool, ASAP is a complete solution to running your professional development program or training center. From class registration to tracking outcomes and staying connected with your students, you'll quickly appreciate the unique administrative efficiencies and user-friendly setup. Your own support team and special features like group accounts, integrations with LMS providers, and back office systems all simplify the goal of effective education.


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Features Checklist

  • Academic / Education
  • AICC / SCORM Compliant
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Classroom Management
  • Corporate / Business
  • eCommerce
  • Employee Training
  • Gamification
  • Learning Management (LMS)
  • Live / Video Conferencing
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Tin Can API
  • Training Companies

Product Reviews

I recommended ASAP to every organization I worked for.

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have worked with ASAP for over 5 years through a variety of community education programs and love its user-friendly interface, reporting systems and, most importantly, customer service. Everyone is always willing to answer even the silliest of questions and point us in the right direction. Rarely do you find a company whose CEO will directly respond to customer needs, but he does just that and his team's personal touch is much appreciated! I have recommended this system to every organization I have worked for (past and present) and strongly encourage anyone interested in growing their enrollment and revenue to join the ASAP team.

Mary Beth Harding
Nashville Community Education
Nashville, TN
(formerly Watkins Community Education and Sarratt Art Studios/Vanderbilt Dance Program)

YR Survey Complete

Oct 24, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Overall, I really like this system, especially as compared to our previous management software. The response time could be faster.

ASA Review

Oct 21, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is very user friendly. Main concern and time waster was ASA and YR getting on the same page as far as terminology. Love the "cloud" aspect. My enrollment has increased using reoccurring payments. This is a win!

Product Satisfaction

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of using it. The product we used before was horrible, this product is so much more used friendly.

Cons: Don't really have any "cons". Whenever we run across a problem, it is fixed right away.

Overall: Like anything new, when we first used this product everyone was frustrated, but the ASAP customer support was second to none and we were soon up and running. Over time with the help of ASAP, we are really streamlining their product to suit out needs and making our registration process much more user friendly.

I would highly recommend this company. Joel and Travis are very approachable and willing to help in any way they can. I for one am very satisfied.

Full of Surprises

Oct 21, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The first two weeks (08-30-16 to 09-13-16) I felt that the Program was not ready for my needs. But now I feel more confident about what I am doing and how. I am find more good things about this Program than bad.

Review from Southwest Suburbs Young Rembrandts

Oct 21, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Julie Rhodes at corporate Young Rembrandts is my point of contact and has been very responsive to our requests yet we know the system is still being tweaked. Too many complaints from parents/customers that the Apply to Total should be a button not just words so parents/customers don't miss it when they have a promo code.

Great Potential

Oct 20, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: This is a very robust tool and with that comes an expected learning curve but this has been somewhat of a challenge. It is a little less intuitive than typical software apps but some of that is due to the constant customization we have gone through. Once we settle our changes, I expect smooth sailing. A great tool overall but a little pricey for my small business.

A Useful Business Tool

Oct 20, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: ASAP is a useful business tool with many features that have saved time and aided my business. It is not the easiest to learn, but once one uses the functionality it shows its value and is relatively easy to use. The main criticism I have is with the initial reliability - frequently getting logged out or not being able to login. However, these problems were resolved over time and I am satisfied with the system.

Very Happy with ASAP

Oct 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Clients input all information on their own.

Cons: If a client starts an account, they are not forced to fill out all information if they do not purchase at that time. The recurring billing invoices need to state the date of services.

Overall: We are so very happy with the results from our new ASAP childcare program. From the start, our training associate Shelley Mossman has been a fabulous instructor. She met with us and took notes on our company's wants and needs, she listened carefully to what we expected from our program. She then walked us through setting up a childcare care program that worked for all of our needs. When we ran into issues, she met with ASAP programmers to fix all existing problems. We launched our new Summer Camp online registration with out a hitch. In the passed we spent hours data basing each and every student. With ASAP, all that work is illuminated. Families register themselves and input all necessary information or the registration will not be completed. After the success of our summer camps, Shelley continued our training to set up a Before School/After School registration. Again, the launch of this registration process was almost flawless. We did run into a few snags, but Shelley worked diligently to have the issues fixed. Again, ASAP saved us from hours of data basing. Our new online system is easy to use and very flexible to make simple schedule changes. We are very happy with the outcome of our online programing provided by ASAP. We are also extremely impressed with how they take their clients requests and constantly strive to improve their programing. We would absolutely recommend ASAP.

Working hard to be good!

Oct 20, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: ASA took on a huge challenge with Young Rembrandts, and the system is getting better.
Need more th

Lake Career & Technical Center

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user and customer-friendly!

Cons: I wish I had more time to learn all the applications available to me!

Overall: I have configured and loaded many software platforms - most related to the hospitality industry. ASAP is outstanding - and I only wish I were going to work here longer to learn all the applications of it.

I come from the hotel industry, 28 years - and have a sales/convention service background. ASAP is:
- very user friendly
-support has been exceptional
-on-line help and instructions are easy to follow and implement
-customers have ease signing up for classes
-the ability to attach images is a feature I recommend anyone use to sell their classes

Recommendations to other buyers: I enjoyed my first webinar - it was well run

ASA review

Oct 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Continuing to implement upgrades and improvements for our system to increase functionality . Overall a great benefit to our operations.

ASAP changes everything!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The support team has met all my needs and exceeded my expectations. The software itself has enabled my program to become more efficient, and customer satisfaction is at its highest in years.

Cons: The only thing I've had trouble with at all is that the discount editor page loads slowly. Everything else has been a dream come true.

Overall: My community arts school on a college campus had, until 2016, been conducting registration with carbon copy forms and had all billing and accounting done through the college business office. ASAP changed the way we do everything and, I firmly believe, has given our program what it needs to thrive in the technological age and to become the best it's ever been. The support team has been amazing with effective training to equip our administrators and staff, prompt and thorough responses to any question, and quick resolutions to any issues we've encountered along the way. I've never seen our customers happier with their registration experience; from the mass data import of all existing customer info to the ease of online enrollment and payment to the automated reminders, we are now able to offer families in our program the best experience possible. Our faculty and staff are also thrilled by the ease of taking attendance and accessing enrollment info in real time. I have been amazed by how perfectly the ASAP software fits the needs of our program and has enabled me to take ownership of functions once held by several offices across our campus.

Recommendations to other buyers: If you're considering ASAP for your program, do it. You won't be disappointed.

Labor-intensive for teachers/ not user-friendly

Aug 23, 2016
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality

Cons: Since it wouldn't generate student answer sheets, teachers had to do all names and ID numbers by hand. It took hours.

Overall: This program creates so much more work than the previous version. I can't believe I have to use up so much more teaching time or personal time to do tasks that were simple and straightforward before.

Recommendations to other buyers: Just don't

Swim lesson management

Jul 08, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion.

The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed.

With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot.

The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.

Cons: While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long.

A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes.

Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.

Overall: ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.

Simple product that is easy to use and robust.

Jul 08, 2010
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: We have had a good experience with our ASAP Software and ASA company support. ASAP is very simple to use, yet provides for most of our wants and needs at the same time. It has been an affordable solution to our online class registration needs. Support is very responsive and always a pleasure to work with. The pricing structure was a big influencer in our decision to go with ASAP.

Cons: We have had some occasional problems with errors in the middle of operations, both in house and for our online clients as well. Some problems with our site wrap not following through all navigation instances. Browser compatibility through all browser types has also been a minor issue.

Overall: I think this is a great product for anyone looking for an economical yet functional solution for online class registration. Would certainly recommend to others as a viable and robust solution.

ASAP GREAT SOFTWARE

Apr 13, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: EASY SET UP AND GREAT SERVICE
EASY TO APPLY TO YOUR OWN EXISTING WEB SITE
NO HASSEL CHANGES IF NEEDED TO EXISTING CLASSES
GIVES GREAT REPORTS AND PRINT OUTS FOR VIEWING BY TEACHERS AND STAFF

Cons: DEPENDS ON YOUR ABILITY TO GET A LINK FOR CREDIT CARDS COULD COST EXTRA FOR USE OF THEIR SERVICES

Overall: I WOULD RECOMMEND THIS TO ANY BUSINESS NEEDING A SET UP ALREADY IN PLACE TO ASSIST WITH SELLING THEIR PRODUCTS AND SERVICES.