User Reviews
RideScheduler.com by EdgeFish
USER REVIEWS - All reviews
Purchased Date: June 01, 2008
Transportation Specialist, City of La Mesa Rides4Neighbors Program
September 26, 2011
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Pros
I can't imagine running this program w/o RideScheduler. We enter all info for riders and drivers, including appointment requests that our volunteer drivers can access and accept themselves. This is a very easy to use, web-based system. It's easy to train our new drivers, it's easy to enter or edit information. Steve Ewart is quite responsive to requests for changes, fixes, etc., very easy to work with, and very fun and pleasant. If he can't get to something right away, he will let us know when to expect a response from him. If he can't "do" a requested fix, he will often have a suggestion for a different way to do things that works just fine.
Cons
I do NOT like the report generated for completed monthly riders' trips, it often does not accurately report trip information and staff has to manually "fix" the numbers. This is the one big pain I have with the system.
Overall
I definitely recommend RideScheduler. All data entry and scheduling was previously done with Excel spreadsheets and phone calls, which I can't imagine at this point in time! RideScheduler is cost effective, as previously noted super easy to use, and the staff is great. I know many volunteer driver agencies that use this program, and we all comment on how great it is. Thank you, RideScheduler - and Steve + staff, of course!
Purchased Date: N/A
Rides & Smiles Supervisor, Jewish Family Service of San Diego
January 30, 2011
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Pros
Very user friendly for both administrators and volunteer drivers, allows the ability to effectively coordinate my program, collection of statistical information made easy, ability to personalize the information that is conveyed to my volunteers. Volunteers love using RideScheduler and is a "selling" point to volunteer with Rides & Smiles. Volunteers are always impressed with the capabilities of RideScheduler. It allows them the ability to design their own volunteer experience and accept rides according to their availability. With the click of a button they are able to retrieve exact driving directions & report monthly mileage information. Volunteers won't forget about a scheduled ride as RideScheduler will remind them ahead of time! Creating rides in the system is a breeze, view rides by day, week or month. Monitor all transactions keeping you "in the know"
Cons
I haven't found any "cons" to using RideScheduler.
Overall
I highly recommend RideScheduler. I have been using it since 2005 with insignificant down time. Initially RideScheduler was used for coordinating 1 volunteer driver program and now it is used for 3 separate volunteer driver programs. RideScheduler is responsible for allowing me to effectively coordinate/supervise over 1600 riders, 225 volunteers & more than 40,000 rides to date.
