User Reviews
CMS Trucking Software by Tailwind Management Systems
USER REVIEWS - All reviews
Purchased Date: May 01, 2004
OPERATIONS, CASSIDYS
March 06, 2012
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Pros
Been with Tailwinds since the start. Gave them alot of ideas to update and make changes. always good to work with.
Cons
Trying to get a straight anwser on features that have to be fixed.
Overall
Program works great when it works.
Purchased Date: N/A
Teacher, McBride Career Group
October 01, 2010
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Pros
Love the program. As a teacher at McBride instructing Dispatch training, I find the Tailwind program perfect. Even students with minimal computer skills find the program easy to use. As I don't have 20 years worth of computer skill, I was unsure as to how quickly and how well I could learn the program. Rest assured, if you can turn on a computer, then you can do tailwind. I would recomend(and I have) the Tailwind program for anyone looking for a good dispatch software program.
Cons
no complaints
Overall
Use it, you won't be disapointed
Purchased Date: April 01, 2010
OPPERATIONS, GLADIATOR LOGISTICS INC
September 30, 2010
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Pros
I WOULD SAY IT IS A REALLY GOOD SOFTWARE WHICH MEETS YOUR NEEDS , BUT IT WILL TAKE SOME TIME FOR YOU TO GET USE TO IT. AND ONCE YOU DO YOU WILL BE ABLE TO MAKE YOUR DISPATCH ALOT EASIER.I HAVE USED SOME OTHER ONES THEY ARE PRICEE , SO THE BEST THING ABOUT THIS ONE IS YOU CAN PAY IT ONCE AND MONTHLY COST IS VERY LOW. MOST OF THE SOFTWARES YOU ARE PAYING ANYWHERE FROM 150 TO 200 $ WITH THIS ONE YOU CAN GET AWAY WITH ABOUT $50
Cons
THERE IS NOT MUCH I CAN SAY
Overall
I WOULD FULLY RECOMMEND TRUCKING COMPANYS TO USE THIS
Purchased Date: July 01, 2009
IT Analyst, Kenwill Carriers
July 13, 2010
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Pros
SQL back-end, integration to Crystal Reports.
Cons
Well considering we have had the software for a YEAR and still haven't got it implemented because of a long series of workarounds and changes in direction, i would say this software's grasp exceeds it's reach.
It has been a very frustrating experience and it does not suit the bulk trucking market well at all. The software is not well designed from a user interface point of view, or a database design point of view - it is incredibly slow even running on new hardware, and is very inflexible in terms of managing billing and payouts. Poor implementation across the board - looks nice on the surface but underneath it's ugly.
They have packed it full of too many under-developed features that are very unfinished and rough-edged - they do not have enough development staff to support this product despite their best intentions, and it forces you to follow a very linear path to get anything done. VERY high maintenance and does not inspire confidence at any level.
Overall
Not recommended for anyone in the bulk transport business or with a high volume of shipments, or for anyone who wants something easy and intuitive.
Purchased Date: May 01, 2005
Operations Manager, Sam-X Logistics Ltd
May 09, 2009
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Pros
Very user friendly, very simple and easy to find information. I can get information from 3-4 years from using the system about driver, power units, trailers, customers, vendors etc.
Cons
Load Planning could be a little better.
Overall
Excellent program for Transportation.
Purchased Date: December 01, 2003
Customer Service Manager, Gateway Distribution
May 07, 2009
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Pros
has centralized all of our info into one database, with up-to-date tracking information at all times. We
With three locations stretching from coast to coast, our database is centralized. All tracking information is now "real time" and accessible at all times.
We would recommend Tailwind software without hesitation!"
Cons
Cost of additional users is high
Overall
9.5 on a 10.0 scale
Purchased Date: May 01, 2003
President, MaGregor Transportation
May 06, 2009
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Pros
Very user friendly, the ability to use templates makes order entry fast & easy.
Integrates very well with Quick-Books
Cons
Would like to see a driver/ tractor planning feature to pre-plan trips.
Overall
The system is a very good value , customer service is excellent.
Purchased Date: June 01, 2005
Controller, Motrux Inc.
May 06, 2009
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Pros
Order entry and dispatching are easily handled with CMS
Cons
Having to use a separate accounting software for financials
Overall
It's good value for the money spent and I would recommend it to others.
Purchased Date: May 01, 2005
Dispatcher, Campbell Freight Inc.
May 06, 2009
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Pros
Tailwinds provides a clear board that uses a variety of colours and headings to make it easy to read and offers a great deal of information. The setup of the program is straightforward, allowing for smooth work processes. The error popups provide a clear explanation of the problem so you know where and how to correct the error. They also have excellent customer support services with representatives who are able to explain things in a manner that is easy to understand. Overall, it is very user friendly.
Cons
The warnings can cause an inconvienence when they continuously popup everytime something is resaved. In addition, refreshing the screen can take a great deal of time in the receivables section.
Overall
Overall, I would recommend this program to any dispatch in the industry. It is a very user friendly system that provides all the necessary information to complete the required daily processes.
Purchased Date: December 01, 2005
Business Manager, CANUSA Transportation Ltd
May 06, 2009
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Pros
This is a very user freindly program. All features are great and can be user altered for their own preferences. Tailwinds provides excellent support and is willing to work to meet your needs.
Cons
There are no cons to report.
Overall
I would recomend this program to anyone who is interested in have a user freindly program and a support staff second to none. The cream of the crop as far as support goes. I have never experienced anything as good.
Purchased Date: October 01, 2002
Owner, Polar Express Transportation Ltd
May 06, 2009
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Pros
Orders will never be lost. If an order is not delivered it cannot be billed. Even if the paperwork is misplaced and the order delivered, we will still have the order in the system to bill.
The ability to sync to our accounting makes our accountants job easier.
Cons
None that I can see.
Overall
Our customers are happier since we installed the software. Their invoices are much more detailed. We can quickly and accurately track loads and never lose orders which has saved us and the customers time and money.
Purchased Date: September 01, 2005
Assistant Office Manager, A&J Transportation
May 06, 2009
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Pros
This system is great for trucking businesses. It is fairly easy to learn and has lots to offer. I have yet to stop learning new things from this system. The Driver Pay Wizard is very handy for my department. I am able to immediatley determine if PRO#s have or have not been paid to a driver. My old method was to look through every check they have received from us!
Cons
I sometimes receive some errors that are just randomn. Customer support is always there to help! Thank you Kenny and Kyle...
Overall
I would recommend this system to any company that had a large enough fleet.
Purchased Date: N/A
Controller, Delaware Ave Dist Ctr
May 06, 2009
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Pros
easy to use
Cons
none that comes to mind
Overall
The system is very user friendly. It's so easy to enter new orders, make corrections, research and do invoicing.
We also like how easy it is to look up the company financial sales, cost and receivables by using the report
function that is available. We highly recommend Tailwind; it's been a number one tool for us.'
