User Reviews

( 9 customer reviews )

Pros

Very user friendly, very simple and easy to find information. I can get information from 3-4 years from using the system about driver, power units, trailers, customers, vendors etc.

Cons

Load Planning could be a little better.

Overall

Excellent program for Transportation.

Pros

has centralized all of our info into one database, with up-to-date tracking information at all times. We

With three locations stretching from coast to coast, our database is centralized. All tracking information is now "real time" and accessible at all times.
We would recommend Tailwind software without hesitation!"

Cons

Cost of additional users is high

Overall

9.5 on a 10.0 scale

Pros

Very user friendly, the ability to use templates makes order entry fast & easy.
Integrates very well with Quick-Books

Cons

Would like to see a driver/ tractor planning feature to pre-plan trips.

Overall

The system is a very good value , customer service is excellent.

Pros

Order entry and dispatching are easily handled with CMS

Cons

Having to use a separate accounting software for financials

Overall

It's good value for the money spent and I would recommend it to others.

Pros

Tailwinds provides a clear board that uses a variety of colours and headings to make it easy to read and offers a great deal of information. The setup of the program is straightforward, allowing for smooth work processes. The error popups provide a clear explanation of the problem so you know where and how to correct the error. They also have excellent customer support services with representatives who are able to explain things in a manner that is easy to understand. Overall, it is very user friendly.

Cons

The warnings can cause an inconvienence when they continuously popup everytime something is resaved. In addition, refreshing the screen can take a great deal of time in the receivables section.

Overall

Overall, I would recommend this program to any dispatch in the industry. It is a very user friendly system that provides all the necessary information to complete the required daily processes.

Pros

This is a very user freindly program. All features are great and can be user altered for their own preferences. Tailwinds provides excellent support and is willing to work to meet your needs.

Cons

There are no cons to report.

Overall

I would recomend this program to anyone who is interested in have a user freindly program and a support staff second to none. The cream of the crop as far as support goes. I have never experienced anything as good.

Pros

Orders will never be lost. If an order is not delivered it cannot be billed. Even if the paperwork is misplaced and the order delivered, we will still have the order in the system to bill.
The ability to sync to our accounting makes our accountants job easier.

Cons

None that I can see.

Overall

Our customers are happier since we installed the software. Their invoices are much more detailed. We can quickly and accurately track loads and never lose orders which has saved us and the customers time and money.

Pros

This system is great for trucking businesses. It is fairly easy to learn and has lots to offer. I have yet to stop learning new things from this system. The Driver Pay Wizard is very handy for my department. I am able to immediatley determine if PRO#s have or have not been paid to a driver. My old method was to look through every check they have received from us!

Cons

I sometimes receive some errors that are just randomn. Customer support is always there to help! Thank you Kenny and Kyle...

Overall

I would recommend this system to any company that had a large enough fleet.

Pros

easy to use

Cons

none that comes to mind

Overall

The system is very user friendly. It's so easy to enter new orders, make corrections, research and do invoicing.

We also like how easy it is to look up the company financial sales, cost and receivables by using the report

function that is available. We highly recommend Tailwind; it's been a number one tool for us.'