Who Uses This Software?

Over 1,000 tour and activity providers around the world use TrekkSoft to increase their overall efficiency by reducing the time spent updating inventory, taking bookings, and generating new sales.


Average Ratings

63 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Trekksoft
  • www.trekksoft.com/
  • Founded 2012
  • Switzerland

About This Software

TrekkSoft offer a 14 day free trial of their tour & activity software that helps manage bookings & inventory, while simultaneously optimizing online & mobile sales. Designed to increase customer purchases, TrekkSoft's streamlined booking and payment system guides visitors from an activity details page to the checkout page in seconds. TrekkSoft also connects you with untapped international marketplaces & strategic partnerships with other businesses for quick expansion.


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Features Checklist

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Product Reviews

Best online booking system

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Best online booking system for tours and activities, easy to use for people who want to book everything in advance and without fees and expenses. My sales increased by Trekksoft about 250 %.

Excellent all in one system for Tour Operators

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Wanted a booking system that I can manage my tours better and reach more customers. Then the implementing of trekksoft help me accomplish more that that. I received a booking system that I can manage myself as a small operator both online and back office.

Full, complete and have a merchant

Feb 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Trekksoft is a complete solution to run a travel agency, from daily activities to complete tour packages. SEO ready. And most important has its own merchant processor.

A powerful and complete tool

Feb 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'm in the uploading contents fase however I already note that this software is a powerful tool. The assistance support is very important and you made it also very accessible.

Recommendations to other buyers: I would like to have also minimum prices.

Trekksoft - valuable partner in travel industry

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for an easy-to-integrate and affordable solution for collecting online payments for a long time. When I found Trekksoft it really helped my business to overcome difficulty to receive payments from travelers world wide. Their support is good, actually the thing I like the most about Trekksoft is that you still talk to real people, not to some ticketing system. So far I didn't face any issues, and I'm using Trekksoft for three years now. I hope it stays that way. There is plenty of cool features this software has, but unfortunately those are available only in most expensive plan which is not affordable to majority of small tour&activity companies.

Good in general but a lot of problems

Jan 30, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: Hi,

The last month one of our office workers have spent 30 hours trying to get everything to work allright. And there´s still a lot of things that doesn´t work as i should.

Bookings is not showing in the calendar as it should etc. This is time consuming for us and a problem when we have to double check the system all the time... It´s obvious something wrong with TS because it´s showing the right way in or linked google calendar.

It´s would be good with some form of compensation for this, because it cost us a lot of money.

Since they started

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been working with this software more or less since they started with the business, more or less the same time my company was launched. Since the beginning many features have changed to get better. Actually they have multi language support, they are improving and adding functionality and more. The software itself is flexible and provides companies specific functionality tailored to your real needs. They also provide you tools, seminars and further information to improve your sales and marketing politics; so all in all you receive a good service. Customer support could be a bit faster.

Evolution Process

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: This software is a good idea because it can simplify everything. Unfortunately we can see that during the design process there were contradictions in the making that are still unresolved...
Some parts are counter-intuitive but fine once you've learned how it works; some are missing like tours that demand "grandeur" and much preparation - we need for administration purpose an overlook on reservation completed, otherwise with an overload of information it is easily lost in the gaps; some are wrong, such as taxes that are removed from the current price to make net price when it is in addition to the nominal value.

On the bright side the connectivity with partners like Viator is really easy, although it is uncertain what information is exchanged with them. The reality, being that every partners have their requirements, makes it difficult to manage all different information especially when it comes down to the reports for accounting.

The fact is that normally "changes" is really difficult in any enterprise. People resist and they do not see why they should because it had work before. Right now I have difficulties on both side of the equation and it makes me wonder whether if all this will end well...

Recommendations to other buyers: If there could be some deadlines along the way so we don't float in limbo

Good booking system than has the potential to be great.

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Trekksoft is a feature rich system with very good customer support. There are several areas that require enhancement such as the mobile app but these enhancements are in development. It would be great if the needed development happened faster. The support team and other staff are responsive, effective and professional. Overall the company, software and staff are very good with the potential to be great.

Recommendations to other buyers: The company seems to be very active in ongoing development but make sure the software can fit your business needs today.

Using Trekksoft as a website and booking solution

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are an activity company in Hungary and Slovenia. We use Trekksoft since June 2015 and in overall I am very satesfied with it.
First we have used it only for accepting creditcard payments at our reception desk. It is very simple either you use your computer or your smartphone with card reader.

In 2016 I had to change our old website to a new one and I wanted to add more features to the site. As Trekksoft gives everything what I need (even more) it was logical to build a website with using their system. You don't need to be an expert in programing or super smart. It is very very easy. Even if you stuck or you would need some help the support team is allways there for you. (For example hungarian language was not available, but I needed it. We managed it pretty quick, so for now hungarian is an option too.)

We had our own developed booking and administration system which is pretty good, but I must say Trekksoft knows much more, so we decided to use the booking system from the upcomming season in 2017. It it very simple and many things are automatized, like vouchers, pre and after trip infos and many more. The system can connect you to Online Travel Agents what can be a hugh help in sale.

About Money. There are different subcription plans... It is not cheap, but when you think about how much would you pay for your own developed booking system and a website and marketing and so on... Believe me it's worth the money.

Trekksoft is not only about their system. They support you with many advises, like webdesign or online marketing ideas, how to use social medias, checklists how to prepare yourself for the next season and so on.

I think with Trekksoft and their super team everything you picture is possible.
and
These days I am sure with using Trekksoft you get an advantage in a hard competition of tourist market.

A little bit complícate

Jan 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I bought the system but They told me i can créate my web page. I need two months fíe understand What i need to do. And the other thing is nobody told me i need a lot of Seo. Now i am
Sell
My tours but need many months. I think so that You could
Give 2 months free For the people
Understand and créate the new web page

Recommendations to other buyers: Maybe créate a link with Google calendar exporta our trekksoft reserve to Google Calendar

Tool that helped the success for my business

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I started using Trekksoft shortly after we just opened our tour operation business and we where in a big need for a tool to make us visible and also manage our guests. Since this day- no regrets. As we are a small company and back in the days had no money for hiring someone to build our web, handle our systems etc. Trekksoft offered it all for a reasonable cost. Also it is really easy to use even for someone who has no idea in building websites and handling back office. Also communication with them has always been really fun and everybody is always really helpful. They also organise different interesting Webinas and have an interesting blog I would recommend to follow.
Would always recommend for anybody working in tour business.

Excellent Tool for Activity Providers

Jan 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Trekksoft has been an excellent tool for us to continue to grow our business as if offers our clients an easy and safe way to book online. It has good features from the admin end and is easy to integrate into our websites. The customer service is excellent and responses are quick and full of answers.

Trekksoft Tour Software

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Great software, very easy to use. This site has awesome turn key Marketing solutions for your travel business.

Very comprehensive software

Dec 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I like it because of the multitude of features and organisational capacity coupled with not only online monetising but website integration. It's relatively user friendly for what's inside and if you can put in the time to read some chapters you can use it well. It's really the best all-in-one tour booking software out there.

Recommendations to other buyers: Read all the help chapters well to really use it to it's utmost potential.

Getting a Professional Edge for a New Walking Tour Service..

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Having seen the site a fellow travel guide in the UK had built based on one of Trekksoft's templates I decided it was high time I 'pimped' my internet shop-front - so many tour guide sites are purely functional calling cards, which make no attempt to visually attract tourists their direction, and are merely there - in a perfunctory way - to make information available for prospective customers. Much of Trekksoft's approach on the other hand, seems to revolve around the simple philosophy of enabling the client to upload photo's which will make up a large part of the homepage and/or other pages, and of providing various templates in which the uploaded content can engage prospective users of the service. I found the initial training to be very straightforward - where questions arose further along the line, follow-up assistance was prompt and clear. Thanks again to Olan in Dublin and Jordan in Trekksoft customer service who helped get my one-man walking tour show off the ground!

Love working with Trekksoft

Dec 30, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Comments: Setting up with Trekksoft has brought my business plenty of benefits and it was the best decision I made in 2015 as it enabled us to be open for business 24/7 instead of just during office hours.

Excellent software has changed the way we do business for the better.

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We operate a small tour company in Costa Rica before we started using Trekksoft in our organizational and logistics skills were inadequate, to say the least. Since we embraced the Trekksoft system Bookings and customer service scores have gone through the roof.

TrekkSoft does what we want it to.

Dec 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: TrekkSoft allows us to offer a variety of different products to our customers quickly and easily.
The recurring activity option allows us to plan out our entire season and we are confident that we will be using this software for many more activities in the future.

My introduction to Trekksoft

Dec 22, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Trekksoft is my first online booking system so I have nothing to compare it with. First impression: somewhat complicated menus, not always self-explaining. The system is a bit slow, especially with regards to the search in bookings. The tickets should be easier to customize. I want the tickets to show whether it use a reservation or a paid ticket. It should be possible to print a smaller size ticket from a Bluetooth portable printer.

Great idea, helpful team, some room for improvements in the features

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: As a medium sized tour operator in Thailand, we were looking for a software that can cater to our international guests. We very much liked the program, handling and Support. They have an awesome team that is really helpful during the setup period. What we are missing, is a payment possibility in THB and a facebook integration.

Funtional and easy

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This platform is simple to use for having a really nice view and the relation price and quality is great. My experience are really satisfactory and for sure probably recommend to other people

Excellent Solution

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Trekksoft is now an invaluable part of our business. It enables us to effectively control the booking process through to the check in using the app.
I would highly recommend this product.

Our review of our first year experience of Trekksoft fors and room for improvement

Jan 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Found the support at the start very helpful. The on going emails and the helpful e-books.
Very disappointed in the bookings that we have received via this system during the first year so making it not cost effective. Disappointed in the way that it displays on our website and would like some improvement in this area. At the moment it works with a book now button taking the customer through to a display of the activities that we offer all in one list and the customers have to scroll down the list to find what they are looking for. Would prefer that when the customer is looking at an activity that a book now button against the activity takes you directly to that activity only with the options available for that activity so they don't have to scroll through all the activities so in a nut shell need to be a better customer experience on our website. Would also like to attract more customers to book via all the different avenues. If someone could please give me a call to discuss how to improve the customer experience that would be much appreciated

Great, but took time to find you guys!

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is very useful for us, but unfortunately, we could not get the most use of it because the lacking of time to rebuild our website, but still we did have a lot of bookings and made our customer's life easier.

Recommendations to other buyers: Connection with Facebook shop. More ease to use the custom field of checkout and the ticket issuing.

Small Business Big Addition

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As an owner of a small charter business in a third world Island in the Caribbean, TrekkSoft has provided the solution to the e-commerce challenge and much more.
Their dedicated team of professionals are ever ready to assist and keep things going from A-Z.
Highly recommended and hope to enjoy many years of positive interactions with the TrekkSoft team.

Exiting possibilities

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a group of tourism companies setting up TrekkSoft to streamline our operations, sales and customer service. We are thrilled to see full functionality when fully done but all looks great so far1

From little to BIG

Jan 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Well, as luck would have it, I actually used Capterra as a tool to research software solutions for reservations management. I found it extremely helpful, so I'm adding my two cents to support Capterra in helping users like you and I to make informed decisions. Enough about Capterra... let's talk TrekkSoft.

The elevator pitch version goes something like this: TrekkSoft supports a wide range of company sizes from little to Big. The major attractions of TrekkSoft are a) It's ability to connect you to marketplaces; b) CSS/HTML control in select areas of the software; c) Interdepartmental connections between guest/inventory management, accounting, tour operations, and marketing; d) Online booking feature allows you to earn passive income while you focus on improving business.

The longer version of my review includes a few more gory details pertaining to functionality, company culture, software potential, and business potential. Our first few months with TrekkSoft were rocky. No sugar coating here! The sales team over-promised on a few items, which was disappointing. Ask as many questions as you can and get things in writing - as you should with any company you are interviewing! The flip side of this coin is that they have worked with us on various functionality and features to resolve our issues.... some at a cost, and others not. Either way, their team has the rare trait of listening to feedback and implementing changes when possible. It has been an intense few months of getting set up and we are still working out some bugs. That being said, we are a larger, more established company than some of the smaller tour operators that might get set up in the average 14 days that they prescribe. Some changes were critical to our business process and others were user improvements that have shown me the potential for how TrekkSoft can truly connect multiple departments in our company to one hub. Not only to cut down on procedures that are disconnected, laborious, and manual, but to vastly improve collaboration. We are taking baby steps in this area, but the vision is tangible and attainable. Lastly, the online booking feature, as well as marketplace channel manager, is a reservoir of business growth that is waiting for us to tap into more. Again... baby steps. After all the plusses and minuses, I can say that we are in a better place than before we had TrekkSoft. We are growing and I believe things are only going to get better.

Recommendations to other buyers: As a customer, you gain access to the TrekkSoft community forum which is a platform for idea sharing and collaboration among other TrekkSoft users. Super helpful!

BEST CHOISE!!!

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Trekksoft is the Alpha and Omega of our business success!!! I recommend it to everyone who wants to sell online tours and activities!

The best online booking system for tours and activities

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since I installed the Trekksoft on our websites, our online booking was increased twice. Very easy to understand and to do booking online, instead to respond to so many emails. We highly recommend Trekksoft for all tour companies.

The program is great, but the response time for the support is a bit too long.

Jan 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: The program is great, but the response time for the support is a bit too long. All the features are great. We need it to be translated into Swedish.

Tour Operators Best New Asset

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It a cut above the rest and gives me the one stop advantage I have been looking against other tour operators. It is also allows for great flexibility the person who is always on the go.

Cons: Time to navigate through all the many features to fully understand what is being offered.

Overall: Very knowledgeable staff that are very experience and willing to share there experience to ensure that you leave each conversation better equipped to manager your business better.

Recommendations to other buyers: No

Vendor Response

by Trekksoft on July 27, 2016

Thank you Andrew! I made sure to pass your compliments to the rest of the team. You've a great eye for business which made working together with you a great pleasure. - Ilse

Treksoft; very efficient

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Overall: I find Treksoft to be very user friendly. All the reports you need are there. Speedy in relying to any queries. All good!

Vendor Response

by Trekksoft on July 22, 2016

Thanks for the kind words Lorcan!

A huge headache since the beginning!

Feb 16, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like their platform and it´s very convenient since I can add as many tours and services the way I want.

Cons: Their Payment Gateway, which should be the best service available had an enormous amount of problems since we hired them. We missed lots of sales because of that.

Overall: I´ve been using Trekksoft platform for the last 4 months and we had a huge amount of problems since then. The person we deal with is a good guy but the technical support from the company is useless to correct the bugs that occur over the platform.

Recommendations to other buyers: Think well before you hire them even more if you are thinking of only using their payment gateway! Be prepared and have lots of patience.

Vendor Response

by Trekksoft on July 19, 2016

Hi Luis, I'm really sorry that your experience with TrekkSoft has not been as positive as you expected. I've been talking to your account manager, Andre Mühlemann, and he promised me to reach out to you to look for a solution together. I'm happy that you like the platform, now let's make sure we fix the payment gateway issue as soon as possible so you will be able to make full use of it! - Ilse Schoemaker

not as easey as it looks

Jan 03, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: The demo looks so easy. In real you need a webmaster to take over it. I was getting more bookings without St that now that i have it. Better to hire a company that to use this. "do your own solución"

Review of TrekkSoft

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Be aware about testing every functionality you want to use during the trial period.
Take the maximum approach you can and if you are not working with dollars or euros make sure you already have a payment gateway and all set on your bank to get correctly the payments.

You may get amazed with al the functionalities they offer. Just make sure your business is big enough to afford the expenses.

They will do their best to fit in your business and show you ways to grow.

I Love it

Apr 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Vom ersten Tag an hatte ich immer einen ansprechpartner an meiner Seite. Bei Fragen oder Problemen wurde mir binnen Minuten geholfen. Die Software ist auch für PC Laien nach ein paar Stunden gut zu bedienen. Am besten jedoch ist das Getway System. Die Zahlungen kommen prompt und jede Woche auf mein Konto.
Vielen Dank!!

lack of comunication,

Dec 29, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: my company has used Trekk soft, which I have to say has left me feeling I wish I had never used them, they were quite helpful before we paid for the site, I cant say the same since it was completed, live chat nobody gets back, and the comment is always someone else deals with that. The bottom line is they don't want to know, which amazes me as they are dealing with tour operators, the last thing they need is bad press. We were listed on google in the top 5 for many years, since using TS we have completely disappeared from google.

Software made for Adventure Companies!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using this software for a number of years now it is still satisfying to know there is no end to the technology. Great to have the Trekksoft team behind you developing tailor made solutions for our segment of the market. Can't wait to see what's next!

Easy to use for us and our guests!

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Trekksoft for three years. It has been easy to learn and manage. We are able to actively manage our trip's capacities, while also designing our CMS page with many different options. Our guests are able to easily sign up for our trips, and the payment process is seamless online. I have used other booking systems in the past, and Trekksoft is more useful for our company as well as our guests!

Great startup solution

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using trekksoft we found an easy solution to get our business off the ground and quickly start taking bookings.

Perfect booking solution

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Solved our online booking issues with ease

A comprehensive solution to tour management, marketing and sales

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Trekksoft covers all bases with its powerful sales and marketing tools, 3rd party app integration and resource management, as well as boasting a full-featured set of accounting and reporting functions. We use it to run our business from A to Z.

Saved my Company

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am the owner of Costa Canyoning, a adventure business in Southern Costa Rica. We have been using Trekksoft for 2 years now and they are great! I was in a bad motorbike accident that almost cost me my life and if it weren't for Trekksoft and there booking system..... I might of had to close my business. They are Swiss based and that means a lot to me when it comes to someone else dealing with my finances!!

Great affordable tour booking software

Jun 01, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had a really good experience with Trekksoft, the support is great, I can book via a number of platforms and its fully integrated with my website.

The only cons are that I have a learning gap although the support is that good it has made it all worth while

Final a software for us.

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Hi, my name is Thomas Pereira and I am the partner and general manager of GoMontanita travel company located in Montañita, EC. For the past three years our company had been struggling with misleading programmers and unprofessional designers that wasted our money and most importantly our time, but in the process of this struggle we I personally remained on the look out for the right platform for GoMontanita´s website. Then one day checking my junkmail bin i saw trekksoft and gave it a little read and clicked on its home page link. From there Trekksoft won my heart. I made an appointment online and avery friendly gentlemen by the name of Anthony Rodrick helped me better understand the system and get started. The page looks and works great. In the end Trekksoft is a simple program that could be free to use or paid for depending on your needs. I highly reccomend this system to other travel companies and tour operators. Thank you Trekksoft.

Amazing product!

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Trekksoft's booking engine since the launch of our company, www.visitmeteora.travel and they have never let us down.
A product that is really easy to use and takes our booking site to a new level. We do tours and with Trekksoft's booking engine we streamlined and automated the online booking procedure allowing us to focus on what we do best, that is selling!
No need to be code-savy, you can get the engine up and running in a matter of hours. All and all, a great product!

Great Software provider for Tour Operator

Jan 20, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Trekksoft is a really good software for Tour Operators and it improves every year in order to make our job as easy as possible. We have been using it for 6 years now and we notice all the changes and the hard work they go through to improve the system.

It still has to adjust the accounting aspects in order to respect the laws requested from the different countries and improve some aspects related to martketing but besides from this, the software is great and it provides lots of tools for the Tour Operators.

We can customize our vouchers, website, emails, tour capacities and lots more. Also their team is always available to help in case of any difficulties or problems we might have with the website. We would recommend this software to all small or big tour operators.

Great Service and Easy to Use Comprehensive Tour Booking System

May 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using TrekkSoft booking system has brought our business operations to a new level and saved us hours of everyday tasks to keep our business flowing and prevent overbooking. We provide speedboat tours from Split to the nearby islands and what we needed was an easy to use booking system which will help us monitor available capacities at all times no matter where we are at the moment.

The biggest advantage of TrekkSoft booking system is the ability to integrate booking buttons right on our existing website . This was very important to us as we spent significant amount of time designing our website and making it easy to navigate and use.

The second big advantage of TrekkSoft system is of course its mobile application which enables us to instantly check and if needed change the capacities of each tour we provide on any available tour date. Application also enables us to scan our customer ticket making it very useful when our guests arrive at our office as we can find their ticket details in a blink of an eye.

Finally we really love the partner network which is another great feature of TrekkSoft which enables us to connect with different tour operators in the area and promote their tours on our website without the need to call them to check for the available capacities of a particular tour. Everything is automatized and connected making the booking of our partner tours as easy and fast as if we were booking our own tour.

All in all TrekkSoft is a great tour booking system but the great customer service they provide and the help that they offer regarding any question we might have makes it even better.

Great software!

May 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Trekksoft has provided us with very useful tools such as online booking system, website building tool, SNS integration and much more. We are more than satisfied with Trekksoft. It is very easy to use and customer support is excellent! I strongly recommend TrekkSoft for tour operators.

Highly recommended!

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We initially struggled to not only find a product that assisted us to display our tours in an attractive and informative manner, but also a product that gave us a suitable and effective payment gateway that actually functioned in South America - which we finally found in TrekkSoft.

The inscription process was easy, painfree and affordable, and the set up of our information and pages was super fast (allowing us to recoup the time we lost in our fruitless searches for a product that suited us and our location).

The user assistance and support provided by Anthony and Eric is particularly noteworthy in their dedication to helping, impressive level of customer service, quick responses and patience. They have seriously outdone themselves on several occaisions with the assistance they provided efficiently and effectively.

All round, TrekkSoft has been a godsend for our business, a dream to use, and an amazing solution that continues to tick all the boxes.

One Stop Software

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Trekksoft was the best solution for our tour management system, including the easy to build, attractive and user friendly website and online bookings. They keep us up to date with developments and are receptive to innovative ideas to help improve their system to your benefit.

Good system

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great company filled with friendly, helpful people. The staff is always there when I need something, and their system has made my bookings run smoother on a day-today basis.

Perfect solution

Dec 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I originally started my business with TrekkSoft because it is pretty much the whole package. Payment gateway, booking solution and a great website building tool.. We can continue to grow our business without worrying about rebuilding our website or system. The checkout process is so easy, and the support is very good and reliable.

Perfect for my tours

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our environmentally focused tours are spread all over Peru and part of Bolivia with adventure treks, hikes, Amazon Jungle expeditions and trips to green farms. TrekkSoft lets us handle all of these different activities better than ever and we can take payments from everyone online. I am very happy working with them over the last year and I am sure they are going to keep getting better.

Awesome

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: TrekkSoft gave us a wonderful integration that fit perfectly into our website. We've increased sales and our customers have a great experience overall. The support is also amazing and they are always ready to help.

Great choice

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I decided to take a gamble by using TrekkSoft to improve my business, and TrekkSoft definitely paid off. Black Stallion Ranch is focused on fun, enjoyable experiences and TrekkSoft is a perfect solution to match our business. It gives me a great overview of my business and keeps things running smoothly.