User Reviews
collectiveFleet by Collective Data
USER REVIEWS - All reviews
Purchased Date: June 01, 2010
Systems Analyst, City of Alpharetta
August 23, 2011
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Pros
Easy to implement and easy to install. Customer support is always very friendly and attentive to any concerns we present. Technical support is always very helpful and quick to resolve any outstanding issues. The software has a huge amount of functionality. The features are so vast, I can't imagine any one agency or fleet shop using all the functionality that the software has to offer. I especially like the security features that allow you to tailor access down to the field level. Screens and fields can even be hidden to users in one group, but available for users in other groups that need access. This is important for protecting sensitive information at our agency. We have used the system for well over a year and it is extremely stable and reliable. The reporting functionality is superb. The software has extensive reporting capabilites, and the software provides the ability to create ad-hoc reports for just about all arears of the fleet system. We can setup email maintenance reminders.
Cons
I'm not aware of any drawbacks of using the software. It did take us some time to get our fleet staff trained, but Collective Fleet has excellent training options available that were well worth the investment for our agency.
Overall
I would recommend, without hestation, the Collective Fleet software. The software makes it easy for us to track and manage our vehicles which are located at numerous locations.
Purchased Date: March 01, 2005
Administration Manager, Green Mountain Power
August 19, 2011
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Pros
Easy installation, relatively intuitive interface among fleet management products. Works great for straightforward fleet management of work orders & vehicles.
Easy to export from reports to excel files.
Extremely responsive customer service.
Cons
Reporting just OK - very difficult to build your own reports although they are working on it.
Overall
Excellent product - we have been quite pleased for years from both a management and a mechanic perspective. Have been able to move work orders and equipment details to all paperless.
Purchased Date: N/A
Data Entry Clerk, City of Mesquite, Nevada
August 17, 2011
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Pros
I have taken advantage of the webinars. They have been very useful and have provided good information as well as training.
Cons
I have a hard time with the set scheduling and inventory.
Overall
Please don't eliminate the webinars. They are great to have!
Purchased Date: June 01, 2009
Corporate Fleet Manager, Total Transit Inc
August 17, 2011
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Pros
Collective Data provides complete coverage of fleet administrative and maintenance records, maintenance management, employee files, vehicle parts inventory and vehicle maintenance recording and history data.
In my opinion the program covers it all.
Cons
The navigation of the system can be difficult as there are too many options to use to find what is needed, which can be confusing to new users - keep navigation simple.
Running of reports is a challenge and learning how it is accomplished is time consuming
Some reports when transfered to csv files become squed.
Overall
Simplify navigation
Offered well defined reports to choose from along with the ability to run custom reports
Offer quarterly or semi annual new user initial training
Purchased Date: September 01, 2006
Systems Analyst, The Biltmore Company
August 15, 2011
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Pros
You have a very solid system when it comes to Equipment, Work Orders and Inventory. Setting up schedules for inspections and oil changes then assigning and managing those schedules to equipment is very straight forward. Other features within the software make this a very robust product.
Cons
I would like to see more documentation on the interaction between the server and client. Reporting and security can both be very confusing to a newcomer. It would be nice if you included some MS Reporting Services sample reports for those of us familiar with MS SQL.
Overall
I can see collectiveFleet being used at any sized garage... It has most if not all of the features a large operation might require yet it can scale down for the little guy too.
Purchased Date: September 01, 2007
Superintendent/ Fleet manager, City of Adrian
August 15, 2011
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Pros
Very good Program easy to teach others to use
Cons
no real cons any issues that we have had their tech department has helped us straighten them out
Overall
The Collective Data program covers everything that you need to manage your fleet maintenance issues. The program is user friendly.
Purchased Date: January 01, 2006
Transportation supervisor, BaldwinEMC
August 11, 2011
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Pros
abilty to check inventory in all warehouses,abilty to check the cost of vehicles to maintain, abilty to customize the program to your need,
Cons
none at this time
Overall
more indepth trainning when someone acquires the new program
Purchased Date: April 01, 2010
Product Support Administration Manager, Cecil I. Walker Machinery Company
August 11, 2011
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Pros
many features
Cons
need better user's guide
Overall
need a better user's guide
> Vendor Responses
08/11/2011 by Collective Data
