Reviewed on September 06, 2012 by Bell Belahouel, Operations Manager at Charlene's Safe Ride, LLC
Pros: Find nearest vehicle is the best future.
Cons: 1.The system shutdown
2.Vehicles are not positioned accurately
4.Out of service vehicle can't be removed from the system
5.Poor customer service
Overall: We do not recommend them
Fleetmatics GPS Money Saver
Reviewed on August 13, 2011 by Brenda Kimboz, President at MC HVAC
Pros: Ease of use
Accurate for dispatching
Great Customer Service
2 way messaging between dispatch and driver
Cons: None at this time
Overall: Fleetmatics is a money making software, I have saved over 10K dollars in the last year on fuel alone. Tracking is not about being big brother, it's about job security for all in this economy.
Reviewed on November 18, 2010 by Michael Raffe, Manager, Fleet and Operations at Morania Oil of Long Island
Pros: GPS tracking is very useful. Service techs are responsive.
Cons: The reports are sometimes difficult to manage
Overall: Recommend to members in industry
The feeling of security that running with Fleetmatics brings to our day to day operation.
Reviewed on November 15, 2010 by Stephen Rose, Mr at MVCH Ltd
Pros: Risk of theft by hirer erradicated.
Ability to monitor vehicle location with a view to return times. Customers who are awaiting a vehicle can be kept informed of how long their wait will be.
Accurate vehicle usage billing easily obtained by various report methods.
Fuel usage discrepancies easily resolved by route replay.
Easy vehicle location identification in the event of breakdown.
Fleet maintenance simplified.
Prevention of unauthorised overseas travel.
Easy recovery of vehicles from overdue customers.
Cons: There is no down side to having the fleetmatics system on your fleet. Yes as in life everything costs but we have saved probably in excess of ¿¿20,000 already in theft prevention alone. With the added facilities for monitoring time at idle and service requirements this saving is sure to rise.
Overall: I would strongly recommend Fleetmatics to any company whether running single or multiple vehicles. An easy to use yet extremely intelligent system, Fleetmatics will instantly give you peace of mind and will over time save you money.
Trackers Usage Review
Reviewed on November 11, 2010 by Stewart Duffy, Transport & Plant Manager at C-Plan Telecommunications Ltd
Pros: god easy to use tracking systemwith a comprehensive reporting system that is eay to use and understand
Cons: HAVE YET TO FIND ANY FAULTS WITH THE PRODUCT
Overall: I would recommend any transport fleet to use this system
Reviewed on November 10, 2010 by Brian Saunders, ASM at Ingersoll Rand
Pros: Awesome application and price
Cons: Contract pricing doesn't allow flexability for down turns. Always allowed to edit the contract for additions, but impossible to remove units no longer in use.
Overall: Buy - worth the price
Ease of Use
Reviewed on November 10, 2010 by Jay Kissack, Truck Superintendent at Plote Construction
Pros: Plug and play
Cons: doesn't work on Mozilla
Overall: go for it!
Reviewed on November 10, 2010 by Paul Martin, Fleet Director at Daybreak Express Inc.
Pros: The Fleetmatics units are doing a great job for us. The units update every minute allowing dispatch to know where the units are at all times. For maintenance we have updated miles every day. I cannot ask for any more information than we are now getting.
Cons: I do not have any complaints
Overall: I highly recommend Fleetmatics performance and service
best thing we ever did
Reviewed on November 10, 2010 by Julie Hestand, Office Mgr. at Concrete Coring Co.
Pros: We looked into several companies for a GPS tracking system, but found from the start that Fleetmatics has the most affordable, user friendly system out there. The demo they provided orginally really got our attention. We have saved tens of thousands of dollars in using this system for coordination of scheduling and in payroll. We also saved hundreds of thousands of dollars when our truck was stolen along with all of the equipment in it. With our live fleet tracker, we relayed to the police exactly where the truck was going and they were able to stop and arrest the thief. We love the system, their customer service and would never even consider changing.
Cons: We have not found anything wrong with this system.
Overall: Highly recommend for ANY company and have given them numerous referrals.
Invaluable Tool for Any Business With a Fleet on the Road
Reviewed on November 10, 2010 by Aoife Doherty, Director at Call A Wash Ltd
Pros: - Excellent value for money
- Easy to use
- Simple means of monitoring driver speeds, costs, hours etc
- Fantastic way to locate drivers at all times
Cons: There are no downsides to this product!
Overall: Can't recommend this product highly enough. It's an excellent management tool for any business with a fleet of vehicles on the road.
Reviewed on November 10, 2010 by Michelle Travis, Administrator at Powell's Electric Service, Inc.
Pros: Great for when customers call and say we weren't there that long and I can print a report.
Cons: We ae very happy with the online tools - no cons to report
Overall: I would highly reccomend this tool. It is very easy to use.
love this product/service
Reviewed on November 10, 2010 by Laurie Bushouse, President at Alpha Delivery Services, Inc.
Pros: user friendly, helps to identify where our drivers are. it's the first thing i open up on the computer every morning. also helps that it can be used from another location (home on the weekend). also many vital reports, from verifying time cards to service alerts. really helps rescue drivers when lost, especially with the new upgrades, where you can see satelite images of the area they are in. just yesterday we helped out agian with the use of this tool.
Cons: hate that is a 4 year committment, but don't know what i'd do without it. that's the thing about a product/service it sells itself and shouldn't need to have a 4 year commit. my committment is coming up soon, now i have to decide whether to remain with fleetmatics or shop around. i'm defenitely sold on the concept, performance and ease of use.
the one thing i really dislike is the property tax that the third party vendor attaches to these units. i don't know if it happens in any other state, but in the state of michigan equipment that is in a vehicle is not subject to property taxes. i know this as we used to run with radios in the vehicles to dispatch our drivers. this was never part of a property tax bill, even though those units ran around 1K each.
Overall: i love this product, the fact that it is consistantly upgraded and tweaked. i really never have taken advantage of any training because it is so easy to use, even a dummy like me can utilize it, and my other managers get the reports they need.