FleetMatics GPS Tracking

by FleetMatics


Who Uses This Software?

Small to mid-sized businesses with vehicle fleet sizes over 4 vehicles. HVAC, Landscaping, Electricians, Trucking, Pest Control, etc.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

About This Software

Get a free, live demo of FleetMatics GPS fleet tracking. FleetMatics provides live web-based GPS fleet tracking software and hardware that reduces fuel and operating costs while helping you provide better service to your customers. FleetMatics also gives you the competitive edge to respond to customer needs faster by deploying vehicles more efficiently and providing you with the tools to accurately measure your fleet's performance.


Product Details

  • Free Demo
  • Deployment
    Web Based
  • Support
    Online
    Business Hours

Vendor Details

  • FleetMatics
  • www.fleetmatics.com
  • Founded 2003

Features Checklist

  • Accounting Management
  • Billing & Invoicing
  • Bills of Lading
  • Client Database
  • Dispatch Management
  • Driver Compliance
  • Driver Data
  • Driver Logs
  • Expense Tracking
  • Fuel Management
  • IFTA Reporting
  • Maintenance Scheduling
  • Mapping
  • Mileage Tracking
  • Routing

Product Reviews

Review This Product!
September 06, 2012

Shutdown Issues

Overall
Ease of Use
Customer Service

Pros: Find nearest vehicle is the best future.

Cons: 1.The system shutdown
2.Vehicles are not positioned accurately
3.Complicated Reporting
4.Out of service vehicle can't be removed from the system
5.Poor customer service

Overall: We do not recommend them


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Bell Belahouel, Operations Manager at Charlene's Safe Ride, LLC

August 13, 2011

Fleetmatics GPS Money Saver

Overall
Ease of Use
Customer Service

Pros: Ease of use
Accurate for dispatching
Great Customer Service
Unlimited Training
Fair Price
2 way messaging between dispatch and driver

Cons: None at this time

Overall: Fleetmatics is a money making software, I have saved over 10K dollars in the last year on fuel alone. Tracking is not about being big brother, it's about job security for all in this economy.


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Brenda Kimboz, President at MC HVAC

November 18, 2010

Fleetmatics Usefulness

Overall
Ease of Use
Customer Service

Pros: GPS tracking is very useful. Service techs are responsive.

Cons: The reports are sometimes difficult to manage

Overall: Recommend to members in industry


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Michael Raffe, Manager, Fleet and Operations at Morania Oil of Long Island

November 15, 2010

The feeling of security that running with Fleetmatics brings to our day to day operation.

Overall
Ease of Use
Customer Service

Pros: Risk of theft by hirer erradicated.
Ability to monitor vehicle location with a view to return times. Customers who are awaiting a vehicle can be kept informed of how long their wait will be.
Accurate vehicle usage billing easily obtained by various report methods.
Fuel usage discrepancies easily resolved by route replay.
Easy vehicle location identification in the event of breakdown.
Fleet maintenance simplified.
Prevention of unauthorised overseas travel.
Easy recovery of vehicles from overdue customers.

Cons: There is no down side to having the fleetmatics system on your fleet. Yes as in life everything costs but we have saved probably in excess of ¿¿20,000 already in theft prevention alone. With the added facilities for monitoring time at idle and service requirements this saving is sure to rise.

Overall: I would strongly recommend Fleetmatics to any company whether running single or multiple vehicles. An easy to use yet extremely intelligent system, Fleetmatics will instantly give you peace of mind and will over time save you money.


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Stephen Rose, Mr at MVCH Ltd

November 11, 2010

Trackers Usage Review

Overall
Ease of Use
Customer Service

Pros: god easy to use tracking systemwith a comprehensive reporting system that is eay to use and understand

Cons: HAVE YET TO FIND ANY FAULTS WITH THE PRODUCT

Overall: I would recommend any transport fleet to use this system


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Stewart Duffy, Transport & Plant Manager at C-Plan Telecommunications Ltd

November 10, 2010

Survey

Overall
Ease of Use
Customer Service

Pros: Awesome application and price

Cons: Contract pricing doesn't allow flexability for down turns. Always allowed to edit the contract for additions, but impossible to remove units no longer in use.

Overall: Buy - worth the price


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Brian Saunders, ASM at Ingersoll Rand

November 10, 2010

Ease of Use

Overall
Ease of Use
Customer Service

Pros: Plug and play

Cons: doesn't work on Mozilla

Overall: go for it!


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Jay Kissack, Truck Superintendent at Plote Construction

November 10, 2010

Fleet Director

Overall
Ease of Use
Customer Service

Pros: The Fleetmatics units are doing a great job for us. The units update every minute allowing dispatch to know where the units are at all times. For maintenance we have updated miles every day. I cannot ask for any more information than we are now getting.

Cons: I do not have any complaints

Overall: I highly recommend Fleetmatics performance and service


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Paul Martin, Fleet Director at Daybreak Express Inc.

November 10, 2010

best thing we ever did

Overall
Ease of Use
Customer Service

Pros: We looked into several companies for a GPS tracking system, but found from the start that Fleetmatics has the most affordable, user friendly system out there. The demo they provided orginally really got our attention. We have saved tens of thousands of dollars in using this system for coordination of scheduling and in payroll. We also saved hundreds of thousands of dollars when our truck was stolen along with all of the equipment in it. With our live fleet tracker, we relayed to the police exactly where the truck was going and they were able to stop and arrest the thief. We love the system, their customer service and would never even consider changing.

Cons: We have not found anything wrong with this system.

Overall: Highly recommend for ANY company and have given them numerous referrals.


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Julie Hestand, Office Mgr. at Concrete Coring Co.

November 10, 2010

Invaluable Tool for Any Business With a Fleet on the Road

Overall
Ease of Use
Customer Service

Pros: - Excellent value for money
- Easy to use
- Simple means of monitoring driver speeds, costs, hours etc
- Fantastic way to locate drivers at all times

Cons: There are no downsides to this product!

Overall: Can't recommend this product highly enough. It's an excellent management tool for any business with a fleet of vehicles on the road.


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Aoife Doherty, Director at Call A Wash Ltd

November 10, 2010

Useful

Overall
Ease of Use
Customer Service

Pros: Great for when customers call and say we weren't there that long and I can print a report.

Cons: We ae very happy with the online tools - no cons to report

Overall: I would highly reccomend this tool. It is very easy to use.


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Michelle Travis, Administrator at Powell's Electric Service, Inc.

November 10, 2010

love this product/service

Overall
Ease of Use
Customer Service

Pros: user friendly, helps to identify where our drivers are. it's the first thing i open up on the computer every morning. also helps that it can be used from another location (home on the weekend). also many vital reports, from verifying time cards to service alerts. really helps rescue drivers when lost, especially with the new upgrades, where you can see satelite images of the area they are in. just yesterday we helped out agian with the use of this tool.

Cons: hate that is a 4 year committment, but don't know what i'd do without it. that's the thing about a product/service it sells itself and shouldn't need to have a 4 year commit. my committment is coming up soon, now i have to decide whether to remain with fleetmatics or shop around. i'm defenitely sold on the concept, performance and ease of use.

the one thing i really dislike is the property tax that the third party vendor attaches to these units. i don't know if it happens in any other state, but in the state of michigan equipment that is in a vehicle is not subject to property taxes. i know this as we used to run with radios in the vehicles to dispatch our drivers. this was never part of a property tax bill, even though those units ran around 1K each.

Overall: i love this product, the fact that it is consistantly upgraded and tweaked. i really never have taken advantage of any training because it is so easy to use, even a dummy like me can utilize it, and my other managers get the reports they need.


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Laurie Bushouse, President at Alpha Delivery Services, Inc.