User Reviews
QuikWater by TAK Technology
USER REVIEWS - All reviews
Purchased Date: February 01, 2012
President, The Journey of 2
February 08, 2012
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Pros
The best User Friendly program.
The best technical help.
The fastest response to inquires.
The fastest shipping of product.
They helped us with other issues on our computer.
Seriously, we reviewed numerous programs. TAK is the most professional, yet personal care company.
Cons
I wasted so much time reviewing so many other programs.
Overall
This is actually the second time I have purchased a Quickwater program. The first was for a 1200 customer private rural water company in N/E Arizona. The program made our billing so much easier that TAK was the first place I went for the billing system I will need in Roatan, Honduras. Diana has been amazingly helpful. Don't waste your time on others. Call TAK!
Purchased Date: June 01, 2009
Operations Manager, Oklahoma Space Industry Development Authority
November 15, 2010
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Pros
Very easy to learn and use. Not labor intensive at all.
Cons
None at this time
Overall
I would reconnend this product to anyone interested in simplifying thier water billing process and tracking process.
Purchased Date: March 01, 2010
Office Administrator, El Valle Water Alliance
November 10, 2010
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Pros
I like Quick water because it is easy to use. I do water billing for about 6 associations at the momtent. We are hoping to do billing for 12 associations by 7/2011.
Cons
None at this moment
Overall
I would recomend this product for any one doing water billing. It is easy to use and reports are generated fairly simple.
Purchased Date: June 01, 2008
Public Accountant, Rainbow Accounting Service
November 04, 2010
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Pros
Nice reports, ease of import/export
Support is wonderful and very helpful
Cons
will not allow for multiple codes for revenue breakdown, will not export to multiple quickbooks files
Needs a date driven check off list that can be updated each month with in the system so you know what step you are on
Overall
would hesitate to recommend from an accountants point of view, however the support staff is wonderful and makes all the difference in the world.
Purchased Date: N/A
Administrative Assistant, JAUA
October 28, 2010
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Pros
This program is very computer friendly and easy to learn and operate.
Cons
Nothing wrong with the program
Overall
Great software for billing and receipts. Easy to use
Purchased Date: September 01, 2005
Book-keeper, Las Acequias de Placitas
September 19, 2010
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Pros
Quikwater is easy to learn, very user friendly, and if you have any problems the customer support is extremely helpful.
Cons
I'm not sure if the newer version already has it or not, but it would be helpful to have cell autofill.
Overall
I would highly recommend this software for any small or medium sized water system.
Purchased Date: July 01, 2006
Owner, eWaterbilling.com
September 15, 2010
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Pros
I have used all three programs (Ultra Lite, Rural and Net-5) and have found them easy to install, understand and operate. I like the variety of reports offered through Net-5 which allows for water system boards to make effective decisions based on real data. I also like that many of our suggestions are implemented on a regular basis and that I can receive training and technical assistance on my own computer using my data. This is important to me because I don't have time or resources to travel to a training site.
Cons
It would be nice to have the option to include more than one e-mail address for renters and owners so that both have the option of receiving an e-bill.
Overall
Based on four years of using QuikWater Billing Software, I highly recommend their products.
I believe QuikWater's business model provides customers like me a high quality utility billing program that is user friendly for a fraction of the cost of other utility billing programs currently offered in the marketplace.
Purchased Date: August 01, 2008
Staff Accountant, Regency Utilities
July 28, 2009
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Pros
Easy to set up new customers and issue billing invoices.
Cons
The program "locks up" occassionally but the solution is to exit and restart and no data is lost. Limited space to keep notes on customers. Reports need to be checked for accuracy if a customer has a billing end date listed in their file. Mine was dropped from the report even though they had a balance due.
Overall
I'm very pleased with the program & would highly recommend it to anyone who needs a simple billing software.
Purchased Date: N/A
Staff Accountant, Pineview Water Company, Inc.
June 02, 2009
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Pros
Fairly user friendly, GREAT Customer Support, willingness to try to make the Program more of what is needed by taking Customer suggestions and trying to implement them.
Cons
Lacks a lot of reports needed to prepare for Rate Cases.
Overall
Make it possible to close payments on a daily or range of dates basis instead of only at month end close.
Purchased Date: March 01, 2007
Secretary/Bookkeeper, NSSJMA
May 22, 2009
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Pros
support is excellent - easy to use
Cons
meter readings not what we need - could be blacked out for our usage - all of the functions we do not use.
Overall
good - overall user friendly - wonderful tech support
Purchased Date: June 01, 2003
Accounts Manager, Ilfeld Mutual Domestic Water Assoc.
May 21, 2009
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Pros
This billing system is very easy to read and provides plenty of information that is necessary in running any size water association.
Cons
I do not have any cons for this product.
Overall
I recommend that if you want an easy billing system this is the one to purchase.
Purchased Date: April 01, 2003
Vice President, Urban Utilities, Inc.
May 20, 2009
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Pros
Easy software to learn and use. Very dependable. Great Customer Service. This software is perfect for the size system that we read meters and bill. When we need forms and place the order, items are shipped almost immediately.
Cons
There are a few reports that could use some flexibility in printing fields. The only other issue is that my software is on a computer that is not connected to the internet so I have difficulty getting any software updates. It would be nice if the updates could be sent out on disk or to my email address with instructions of how to update the software with the downloaded file.
Overall
Strongly recommend. When we were looking at software products for utility billing we didn't know what we needed since water and sewer billing was a new endevor. TAK Technology took the time to explain their software prior to purchasing and supported us through the start up period. I have had other small utility systems contact me and I always recommend QwikWater Rural and TAK Technology.
Purchased Date: January 01, 2005
Office Manager, Cedar Grove Water,WATCO
May 20, 2009
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Pros
Able to use palm or bar code units. Excellent customer service. Able to customize billing & some reports to our specific use.
Cons
Some Knowledgebase instructions are difficult to follow. Unable to schedule notices to take action, such as when disconnects should be done. Account history is difficult to follow. Needs to be put into a different format
Overall
This system works well with proper training. Customer service responds quickly to requests and will modify the program when able to. Program is set up to give you choices for bill format, such as a single page or 4 postcards per page.
