User Reviews

( 6 customer reviews )

Pros

Easy to set up new customers and issue billing invoices.

Cons

The program "locks up" occassionally but the solution is to exit and restart and no data is lost. Limited space to keep notes on customers. Reports need to be checked for accuracy if a customer has a billing end date listed in their file. Mine was dropped from the report even though they had a balance due.

Overall

I'm very pleased with the program & would highly recommend it to anyone who needs a simple billing software.

Pros

support is excellent - easy to use

Cons

meter readings not what we need - could be blacked out for our usage - all of the functions we do not use.

Overall

good - overall user friendly - wonderful tech support

Pros

Able to use palm or bar code units. Excellent customer service. Able to customize billing & some reports to our specific use.

Cons

Some Knowledgebase instructions are difficult to follow. Unable to schedule notices to take action, such as when disconnects should be done. Account history is difficult to follow. Needs to be put into a different format

Overall

This system works well with proper training. Customer service responds quickly to requests and will modify the program when able to. Program is set up to give you choices for bill format, such as a single page or 4 postcards per page.