User Reviews

asyst:Utility Billing by United Systems Technology


4.0

( 2 customer reviews )

USER REVIEWS - Sorted by Date


"City Clerk"
4.5
Version Info: 10
Purchased Date: May 01, 2008

City Clerk, City of McCune, KS
August 05, 2009
Dianne Nutt
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

This software contains most of what we needed. It just takes some time to learn how it operate all the features. Thank God they have such a good support staff.

Cons

I wished when you did the daily balances that it broke out the sales tax separate and also in the the billing totals. Also I don't have anyway of getting a complete consumption report monthly that I need for reports to the state.

Overall

It is a good software and it has really saved me time from when we were doing it by hand.

> Vendor Responses

The Payment Credit edit report can be ran for any time period to easily break out the sales tax and other services for any period. In additon, the Consumption Analysis Report can be ran to get total consumption by service for any point in time.

08/10/2009 by United Systems Technology
"asyst utility billing"
3.5
Version Info: 10.9
Purchased Date: January 01, 1991

CITY CLERK / TREASURER, CITY OF WEATHERFORD
July 20, 2009
TONY DAVENPORT
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Ratings Breakdown

Ease of Use
3.0
Implementation
2.0
Fits Needs
5.0
Features
4.0
Customer Service
4.0

Pros

Tons of reports.
User defined options throughout.
The price is great.

Cons

Can be difficult to set up, especially if you don't have a good working knowledge of what you want.
As with all software utilities, if you are doing a conversion from a different system, there will be problems.

Overall

It's a great system for cities and towns with less than 10 -15 thousand accounts.

If you are dollar restricted, this is probably the best system you can find based on "bang for your bucks".