User Reviews
Lodgix.com Vacation Rental Management Software by Lodgix.com
USER REVIEWS - All reviews
Purchased Date: July 01, 2011
Property Owner, Honeysuckle Cottage
September 03, 2011
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Pros
* Lodgix.com vacation rental management software on a scale 1 (worst) - 10 (best) Lodgix.com rates 10+++,
* The software has an intuitive interface
* Guests can easily reserve and book a rental online
* Outstanding Customer Service
* Lodgix is highly professional and attentive management team committed to the highest standards of service
* Problem-solving strategies with online documentation
* Lodgix vacation rental management software is the best software on the market!
Cons
NO CONS, JUST PROS!
Overall
I did some extensive research on the internet for vacation rental software without success until I found Lodgix.com Website I immediately downloaded the free 30 day trial. One night, shortly after registering I was struggling with setting up my weekly, daily rates, learning the software, etc. I received an email from Brent M. Kleinheksel (President) of Lodgix. Brent jumped in and started helping me configure my weekly, monthly rates for my vacation rental. I was surprised, extremely impressed and thankful! Brent was obviously engaged and willing to spend the time necessary to ensure I was successful with setting up my vacation rental software. Phone calls and emails are always answered, quickly. At this point, I was convinced this is the software I am going to use for my online vacation rental management software. I would highly recommend Lodgix.com vacation rental management software!
> Vendor Responses
Thanks again for your kind words and congrats on your first rental!
09/04/2011 by Lodgix.com
Purchased Date: March 01, 2011
Partner, Be Our Guest LLC
September 01, 2011
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Pros
Easy to configure, flexible, superb customer service. A request for customization for a report was done within hours. Lodgix is completely open to suggestions to make the product fit the needs of the customer. the most responsive software vendor I've ever dealt with!
Cons
None at this time
Overall
This product has enabled our company to launch our business quickly and with every confidence that our back office and web site integration were seamless. Lodgix was very happy to work with our web developer on customization and they continue to be incredibly supportive.
Purchased Date: May 01, 2011
Developer, Kauai Vacation Deals
June 30, 2011
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Pros
- Guests can easily book and pay through our website
- Robust backend reservations system for internal use
- User friendly and attractive design
- AMAZING customer support. They got back to all support requests immediately.
- Integrates with Wordpress.
- PayPal integration is slick. Easily see pending transactions and past due payments on backend.
- Booking widget embed code to place anywhere.
- Low monthly subscription price
- Cloud based, so no tricky installations, instant upgrades, no need to back up.
Cons
Just a minor thing, but Wordpress integration did require me to modify the plugin code slightly to get auto generated pages to look nice with our WP theme. Only took a minute to tweak.
Overall
If you are marketing any rental properties online, this is a no brainer. When potential guests use the Lodgix reservation system, it adds a ton of credibility and professionalism.
In just a couple of months the rental payments we've captured have brought us a huge ROI over the low monthly subscription fees.
Purchased Date: March 01, 2011
Owner, LuxuryInBreckenridge.com
March 24, 2011
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Pros
- Customer Services: Soon after registering for my free 30 day trial, the President of the company jumped in and started helping me configure the app. to fit me specific needs (pricing model, etc..). I was surprised, impressed and thankful! He was obviously engaged and willing to spend the time necessary to ensure I was successful with his solution. I knew then that I would be able to pick up the phone or e-mail to get a question answered, quickly.
- GUI: Seems to be the most up-to-date one in my price range.
- Price: STRONG value.
- Intuitive: Obviously, you have to move through various screens to manage different aspects of the application and customer information ??? however, all in all pretty easy navigation.
- Functionality: everything ??? and then some ??? that I need.
Cons
There is a learning curve. However, I got through it with some quick responses from tech support.
Overall
Yes - I have and will continue to recommend this product. It's a lot of value for $19.95 per month. I also like the fact that I don't feel like any old customer. Being in the technology business I hear a lot about partnering. However, I had never really experienced it until I started working with Lodgix.com. even though this is a micro business - it is my business and it is important to me. it's good to know I have a "partner" i can reach out to for help in this area.
Additionally, I think the leaders of Lodgix,.com have built - and will continue to build - their business on their genuine commitment to help VR owners be successful - rather than building a business on sales - which frankly, I see too much of in today's ultra competitive business environment.
Lastly, I am not a relative of one of the owners. Just found these folks through and internet search on Google less than 30 days ago. As a matter I have not even paid them yet
Purchased Date: N/A
Mr, City Style Apartments LLC
March 23, 2011
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Pros
Easily implementable and takes no time to be up and running. Has very flexible pricing options which helps a lot to get started . You can set your prices in a various ways (days /weeks /months) which is very important in the apartment rental business. Triggers option lets you automate the most tedious but important parts in the communication with employees and customers.
Cons
Can't think of anything.
Overall
Definitely will recommend to property owners who value their time and the the time of their customers
> Vendor Responses
03/23/2011 by Lodgix.com
Purchased Date: February 01, 2011
owner, Storybook Villa
March 04, 2011
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Pros
I have to say that your interface is soooo user-friendly. Its built to handle online bookings, over the phone bookings, whatever... you have already thought of it and its in there! I love Lodgix. Not only is the back-office software user-friendly, but the online availability calendar that my customers use to click-n-drag, get quoted, and then proceed to their reservation --- its the best I have seen. Its so easy to use, and its "live" so it makes my life easy. Potential guests can always be pointed back to my calendar online because I know its up to date and accurate.I am so happy you've been in this business and you designed the software with the owners in mind. I've only been doing this for a week but I can already tell it will not only save me a ton of time and stress, but it comes across much more professional to the customers as well, which I think leads to more bookings.
Cons
Thought about it... still thinking.
Overall
Get this product. You'll love it. Your customers will love it. Worth every penny!
> Vendor Responses
Brent M. Kleinheksel
CEO, Lodgix.com
03/04/2011 by Lodgix.com
Purchased Date: January 01, 2009
President / Real Estate Broker, Sanford Realty, Inc.
January 17, 2011
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Pros
I found Lodgix.com almost two years ago when I was looking for a comprehensive, convenient, and contemporary system to manage a number of highly frequented vacation rental homes in Southwest Florida.
With Lodgix.com I have met the most competent partner imaginable. It is a very upscale, highly professional system, very easy to navigate and virtually fool proof. The organizational structure, communication, and accessibility are very user friendly. Problem-solving strategies are in place and all issues are addressed in real time with not waiting times. I had expressed the desire to have some extra features added and all my demands were met in all regards while the areas I had requested to be changed were tailored exactly to my requirements.
I have only the best things to say about Lodgix.com and I am glad to be working with a reliable and competent partner.
Cons
none
Overall
would recommend it anytime
Purchased Date: July 01, 2010
Owner, Island Real Estate
December 29, 2010
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Pros
Easy to use and full featured software. Customer support and web site building was timely and very well done.
Cons
None really yet.
Overall
Great product and very well priced for the features. I am working with the developer all the time to update and add more services which has always been done in a timely manner with full communication all the time which is a real plus for me as I have had issues with this in the past. I would readily recommend this product.
