User Reviews
RealTimeRental.com by RealTimeRental
USER REVIEWS - All reviews
Purchased Date: September 01, 2004
Business Manager, Rocky Point Reservations
December 28, 2010
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Pros
RTR has an amazing back end, integrating financial transactions that makes reporting, planning and tax management easy. The fact that RTR is customizable to fit any property management need is helpful. The look and feel of the new website and interface is sleek and appealing. I know that if I find an error somewhere in a calculation, it must be a human error, because RTR is fail safe when it comes to calculations. Its menu driven interface makes it possible to find any bit of data, and with customizable reports, you can sort and search for just about anything.
Cons
I have no negative issues with this product.
Overall
I recommend this product to anyone in the property management field.
Purchased Date: July 01, 2010
CEO, InstaManager Solutions
December 16, 2010
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Pros
* Extensive Accounting Tools including 1099 generation.
* MLS + Vacation Rental integration
* Enterprise Full Feature Management Software
Cons
Don't really have any cons to leave. Website integration ins important. RealTimeRental has partnerships with other vacation rental industry based companies to provide front end web design integrated with their software.
Overall
RealTimeRental can and will deliver on any and all of your vacation rental management software needs. I recommend without reservation.
Purchased Date: January 01, 2002
President, Wright Property Management
December 12, 2009
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Pros
WPM has been a loyal client of RTR since 2002. During that time we have found them very good to work with in helping us solve problems that were thrown at as (such as sales tax increases and descreases) as well as reporting to various agencies and subcontractors. Their fleixbility and need to help is very commendable. The help line is always available and prompt and responding to our questions or concerns.
RTR has streamlined not only our reservation process but also our owner accounting by creating such a user friendly program. We are constantly commended by visitors to our site that ours is much simplier than other vacation rental sites. The ability the view a history for a tenant, owner or vendor is also a valable asset. RTR is truly a partner in our business not only with the help and support that they provide our current staff but they are always available and willing to train any new staff members we bring on which save us time and money.
Cons
Internet based software sometimes has issues with internet connectivity, not the fault of RTR.
Overall
I've used several different software programs having owned this business 27 years. I would definately recommend RTR.
Purchased Date: August 01, 2007
Sr. VP/Partner, G. Anderson Agency
December 11, 2009
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Pros
Our agency had developed our own in house software and had reached the point in growth that we needed to make a software improvement to facilitate our growth. Due to the size of our book of business we felt the best solution was to have a web based program that owners could access and worked with most of the other offices that we deal with, eliminating the need to phone in our rentals to them. In addition, we wanted a stable back office solution that made check issue and 1099 reporting easy.
After doing much research we choose Real Time Rental. They we on the right path with their software and it met our needs. Having gone through two seasons and having the major Realtors in our area on Real Time Rental , has proven our decision was the correct one.
Real Time continues to listen to their users and improve their software program going forward.
Cons
Trainning can be improved, may have been since we purchased in 2007.
Overall
Highly recommend
