User Reviews

Version Info: 4
Purchased Date: January 01, 2010

Business Manager, Karaway
February 23, 2010

Pros

RxWorks has provided us with a solution that pretty much automates alot of the activity that we were doing manually. Further, it is a smart system that has a lot of functionality built into it that other solutions didn't offer. Their product includes sms (text) messaging, automated billing (we are no longer missing any charges), healthcare manager (which helps us with standards of care compliancy), it even automates all of the communications and the client eduction. Their system is designed for practices who want to be completely paperless as they utilize EMR technology.

Cons

I wish they offered more training. Further, they are a bit on the high side in pricing but with their ROI matrix we are confident that we recoup the cost within 4 months. The software isn't the prettiest (looks a bit clunky)

Overall

As we were looking to go with a new system, I looked at the functionality of Avimark, Cornerstone, RxWorks, Impromed, and DV Maxx. None offered the full capabilities of RxWorks and none could show us how we were going to generate additional revenues while experiencing low to no missed charges, like RxWorks did. I was told that the system was designed by veterinarians to mirror daily tasks, and we confirmed that.