User Reviews

Volunteer Coordination Software by Volgistics

4.5

5 customer reviews

USER REVIEWS - All reviews

"Almost too Robust"
3.5
Version Info: N/A
Purchased Date: N/A

Volunteer manager, Special event - Comedy Festival
March 02, 2012
Shanda Sansing
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Ratings Breakdown

Ease of Use
2.0
Implementation
2.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Price is great!
If I were running a long term volunteer program, this would be my dream site. Very quick customer support, lots of ability to manipulate records and data, etc. You could spend hours on the video instruction and help topics.

Cons

It is very tough to quickly get up to speed with this product. For a one time special event, I want to set up a volunteer application, set up volunteer opportunities, and connect the two. I've invested MANY hours trying to get this simple action completed. I have used other tools and have worked with a programmer to develop a tool for a special event (not competition - not on the market) so am pretty savvy about optional resources. I do not find this to be intuitive. I think it will be great once I understand it, but it's frustrating just trying to pick it up and go.

Overall

For your long term volunteer management programs, this is a robust tool for a great price. For a one-time event, this is not the best choice.

"Happy Volgistics User"
5.0
Version Info: N/A
Purchased Date: N/A

Volunteer Coordinator, Lyngblomsten
November 02, 2011
Shelli Beck
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I get answers to questions very quickly through the e-mail system. I am able to generate monthly reports while I'm not at my desk (automatic every month), in the morning I come in and they are in my in-box! I am able to keep track of volunteers without a lot of data entry on our part. I am able to keep track of mandatory service for our service learning students. I like to be able to enter notes for each volunteer after phone calls have been made or e-mail correspondence is received or sent. We just started accepting on-line applications--this is awesome. I love this feature.

Cons

I wish that I could scan a document and save it in a volunteers record, but I do know that Volgistics says that they are working to get this to be something that we can do.

Overall

I HIGHLY recommend Volgistics as a database system for any group that works with multiple volunteers. Volgistics makes corresponding with volunteers, tracking all aspects of volunteers and reporting about volunteers faster, more efficient and easier.

"Excellent product!"
5.0
Version Info: N/A
Purchased Date: October 01, 2011

Senior Systems Analyst, Montgomery Hospital
October 13, 2011
Don Trout
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We migrated from Volunteer Works and find that Volgistics is a huge step up. The data move was completely painless and completed in 15 minutes! It is so simple to use and provides the flexibilty that we were looking for to customize our screens. The VIC Touch screen is a big hit for the Coordinators and the Volunteers.

Cons

We have not found any problems with this application.

Overall

If you are looking for a Volunteer management tool...this is it! It is reasonably priced, flexible and I have never had to wait more than 15 minutes for a response from Volgisitcs Support.

"Hats off to the Volgistics Team "
4.5
Version Info: volgistic
Purchased Date: N/A

Volunteer Director, St. Vincent De Paul Society
August 24, 2011
Cristine Jones
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

St. Vincent de Paul Society of Marin County has been blessed with the Volgistic Data System. I work part time making it almost impossible to run a program with 2000 volunteers. Thanks to the Volgistics services I am able to train volunteers, schedule their hours on line and keep track of which volunteers are at which sights, even when I am away at a conference. Volunteer team leaders have the access they need to run their programs effectively and every event has a clear outline and contact info. giving me more time to concentrate on our volunteers.

I have worked for 8 years at SVDP and I feel confident that when I leave the SVDP Society of Marin County on August 27th, 2011 that, as result of having this program, St. Vincent de Paul Society will continue to thrive with the aid of the Vic Net and Vic Touch program.

I would like to thank the Volgistics team for always answering my questions regarding your program in a timely effective manner.

Cons

Set up for the program was challenging

Overall

Love the program

"Best Software Purchase Ever Made"
5.0
Version Info: Unknown
Purchased Date: September 01, 2008

Director, Volunteer Services, Mission Integration, Franciscan St. James Health
July 19, 2011
Karen Yates
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

I evaluated various Volunteer database management products several years ago before doing the free trial with Volgistics. Once I trialed it, I knew I found what I needed. The software is easy to learn - not only for myself and my staff but for the Volunteers that put hours in and input Volunteer information. There are many options that come with the software but also room for customizing so that it can meet whatever specific needs your organization has. The "Help" feature is extensive and in 3 years, I think I have only had to send them a question a few times. It is a hassle free software product - they back it up, they maintain it, they update it. I think the cost is more than reasonable and well worth it for having such an easy software to work with. I really cannot say enough good things about it. I have recommended Volgistics to the other hospitals in our corporation and anticipate them switching to Volgistics soon.

Cons

None that I have encountered.

Overall

Recommend highly.