Who Uses This Software?

We serve pure-play eCommerce companies, and retailers or Brands with an eCommerce division.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Peoplevox
  • www.peoplevox.co.uk
  • Founded 2009
  • United Kingdom

About This Software

Peoplevox specialises in helping brands, pureplay e-commerce and multi-channel retailers improve their people management, efficiency and performance of their fulfilment needs. The easily accessible, configurable and scalable software-as-a-service (SaaS) warehouse management system (WMS) has enjoyed considerable success and is already relied on by more than 100 Clients in 20 countries including such well-known brands as Barbour, Intersport, Mothercare and The Range.


Features Checklist

  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Product Reviews

PeopleVox WMS for Fashion Ecommerce

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: PVX has transformed our warehouse and dispatch functions, virtually eliminating mis-picks and incorrect items being sent to customers. We now have full traceability on stock movements and a robust system that is reliable, even through peak trading. Support could be improved but this is getting better. Highly recommend Peoplevox to all small to medium sized ecom operators.

Peoplevox is a great fit

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Peoplevox was a much needed addition to our warehouse. It has helped our company streamline our operations in countless ways. We are now able to pick, count and receive inventory accurately. It gives us detailed history on product movement and helps us to determine the cause of problems when the do arise. The customer support they provide is top notch. They respond to pressing issues in a very timely manner and are always open to improvements and suggestions to the software.

Well worth looking in to

Mar 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used P/Vox for some years now-we looked at various companies as you would expect

we chose P/Vox and have never regretted this decision.

Good choice!

Best in the business

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using Peoplevox for 6 months. It's the best WMS out there, and fully lived up to our expectations. On time integration, it has reduced our labor costs by 30% in our ecommerce warehouse and reduced order problems dramatically.

Peoplevox ticks our boxes

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is flexible and easy to use. You can create reports for everything.

Cons: Nothing at the moment

Overall: We desperately needed a new warehouse management system for our internet warehouse. After investigating a few companies I came across PV. I was impressed with the company from the first conversation I had with Oliver. However, I had a million and one questions so over the next few weeks I fired question after question at Oliver over numerous phone calls during which time Oliver was patient and informative with his answers. He even organised a site visit to an existing customer so I could see the system in action, which helped ease any final concerns.
For the training we were partnered with Colin who once again was fully professional. Initially their was a lot to get to grips with but Colin guided us and helped us overcome any bumps we hit along he way.
We are now in our third week and everyone is in agreement on how user friendly the system is. My biggest concern was getting the warehouse operatives to come on board with the changes but they have taken to the Peoplevox system very easily and actually seem to like using it.

The benefits so far include include a quicker picking process and wrong picks have dropped from an average of 20 a week to 1.5.

In conclusion I would highly recommend Peoplevox to any etailers looking for a warehouse management system.

Recommendations to other buyers: I would like to see an option where the stock in each order could be viewed without having to click into each order

If Carlsberg did WMSs........

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: See review

Overall: We implemented Peoplevox a couple of years ago and haven't looked back since. It has completely transformed our business. We've gone from post-it notes and paperwork to 360 degree visibility of our inventory. I can't recommend PeopleVox highly enough!

Highly focussed on Warehouse Management, very complete and reliable system

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: stability, flexibility, feature set

Cons: user documentation, on-boarding process

Overall: Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it.

We're running our warehouse of PVX since 1,5 years and are leveraging more and more the features that are built into PVX that weren't fully required by us before, but as they exist, we now can take advantage of it.

On the positive side : stability, highly flexible system, expertise in warehouse management, reporting engine, scalability, connector to Magento, Sandbox environment.

On the negative side: user documentation, on-boarding when you start from nothing, responsiveness on less important topics,

On that last item, I must say that PVX is very efficient when it comes to solve critical issues. But through the strict and rigid Zendesk ticket system, less important topics can take some time to solve.

The issues we had during on-boarding came through the fact that we started with absolutely no knowledge about warehouse systems.

There are still plenty of features that we are not utilising and that we look forward to. I would recommend it as reliable solution. It's not cheap, but it's worth the cost.

Background on us: We are the brand shop of a shoe and accessories brand selling throughout Europe. Main markets are Germany, France and the Netherlands. The warehouse is operated by a team of 5 people, of which one supervisor. PVX is also used by the operations team and product catalogue team. The shop is run on Magento CE1.9

Incredibly simple yet powerful WMS

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Stable platform, easy to use, good return on investment, powerful reports, fast & clean GUI, robust support (ticket based)

Cons: Can't do zone picking

Overall: As our company grew, it was obvious our warehouse was hitting a bottle neck.
Orders were going out late, mispicks, labour costs were through the roof, training new staff was difficult and deliveries would often sit unsold for days in a backlog of paperwork waiting to be keyed in to a computer terminal.

Since implementing Peoplevox, all those problems have gone away.
The entire warehouse process from Goods In to Goods Out has been streamlined. We have a highly efficient pick methodology in place using mobile computers instead of paper pick lists. Mispicks are next to zero. Deliveries are received in record time resulting in higher stock availability for our customers and therefore increased revenues.

I highly recommend the reporting & dashboard suite. Reports can be customised and live dashboards can be shown on large TV's in the warehouse to keep all staff informed of their performance (eg picker/packer performance charts), orders left to pack, sorted by carrier and so on.

Has the potential to be great

Jan 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: flexible, future proof, smart

Overall: Have used PVX WMS for over 5 years now after initially sourcing and implementing, The system its self was a game changer for our operation and gave multiple quality, efficiency and cost saving benefits.

Great warehousing system

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Comprehensive warehouse system.

Cons: Pay by users which is difficult as something we need different numbers of users as different times of the day.

Overall: We have been using Peoplevox for nearly a year now and it has transformed the way in which we manage our warehouse. Our picking errors are down by about 80% and sending the wrong item has become a rare event. When I think back to the chaos before I shudder!

This is top priority for an efficient warehouse

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's accurate and reliable when it comes to stock which affects everything for being in e-commerce

Cons: Can't really think of anything worth mentioning

Overall: It is so important for us now to track every step of when, what, who. And although it's a bit of a learning curve and you think some parts will slow down the benefit in speed is easily made up in getting picking and packing done faster. We have easily saved on increases of staff due to this product making us more efficient at what we do on a day to day basis. But also customer services has fewer errors and can inform customers that their item has been picked and despatched by X. Which equals fewer customers getting in contact.

Recommendations to other buyers: You need someone who is good at IT as they will be involved in getting it all up and running on your side.

Has Revolutionied our warehouse and significantly improved our pick pack dispatch speeds :)

Sep 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great people to do business with. PVX is essential if you are serious about online and need fast efficient processes to get stock in and out accurately and on time. I am most impressed with the roadmap ahead which will see new features and improvements.