User Reviews

Bitrix Intranet by Bitrix

5.0

3 customer reviews

USER REVIEWS - All reviews

"Extremely helpful for internal communications and collaboration"
5.0
Version Info: 9.5
Purchased Date: December 01, 2010

Managing Director, Machaon
January 12, 2011
Alex Sid
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

- Feature-rich
- Affordable pricing
- Cross-platform support including Linux and MySQL
- Ready to run in VMware environment
- Integrated security framework
- Source code availability
- Great value for money

Cons

- Telephone support billed extra
- Product customization requires PHP knowledge
- Updates and tech support renewal will cost 22% of the license acquisition

Overall

I recommend the product for every company looking for a cost-effective software to streamline internal communications and collaboration. It contains a set of features that covered a whole range of our requirements including employee directory, task management, blogs and social networking, e-learning, and document management. There are still a number of features we don't use but plan to implement in the future: business process management and helpdesk.

Importantly, we managed to deploy it in VMWare environment to share the physical server with our e-mail gateway and domain services. As a result we saved on hardware and management.

In fact this software reminds me a swiss army knife concentrating functionality from various niche products on a single platform.

"Never stop uncovering new features"
5.0
Version Info: 9.5
Purchased Date: December 01, 2010

Owner, SpotrsInOutlook
December 10, 2010
Nikolai Shu
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The software is really the most comprehensive intranet solution available on the market. We were primarily looking for sharing documents and virtual workgroups to synchronize with our writers. SharePoint proved to be too expensive, platform-dependent and required time-consuming implementation. Thanks to Capterra we found Bitrix Intranet. They offer a very convenient way of testing software in their virtual lab and free on-demand webinars. We tested it and found it fits our requirements and budget limitations. For some $499 we got even more than we expected. Now we step-by-step implementing more features available in the product. Task management and calendaring is already on-air. Next in the row are instant messaging and social networking.

Cons

The back-end administration can be considered too difficult for an average user.

Overall

Go for it.

"Great value for a buck"
4.5
Version Info: 9.0
Purchased Date: July 01, 2010

CEO, R&G
November 30, 2010
David Zimmerman
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
4.0

Pros

+ Feature-rich
+ Source code available
+ Integrated security
+ Support for FOSS environment
+ Ready made intranet templates
+ Moderate pricing
+ User-friendly

Cons

- 24/7 phone support available for extra change
- Too many features may be found confusing

Overall

After evaluating a number of intranet collaboration platforms I've found this software to deliver the best price/quality rate. The vendor extends the traditional collaboration views with instant messaging, video conferencing, BPM, records management, eLearning, helpdesk and many more. In fact this is a swiss army knife solution that may replace a lot of other business applications in your network and allows you to save on third-party software acquisition, integration and maintenance.