inMotion

4 / 5 23 reviews

Who Uses This Software?

We serve creative and marketing teams in almost every industry, including: Retail Consumer Goods Entertainment Education Hospitality Healthcare Finance Not for Profit Advertising


Average Ratings

23 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • inMotionNow
  • www.inmotionnow.com
  • Founded 1999
  • United States

About This Software

inMotion is a workflow solution that helps marketing and design teams get content to market faster. With inMotion, your team has control and visibility into project progress with a single tool to: intake project requests, launch projects and allocate resources, track tasks and deadlines, collaborate on work in progress, manage the approval process, and report on key productivity metrics. We'll help you automate administrative tasks to gain back 7 hours per week for each team member.


Features Checklist

  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

Product Reviews

Middle of the Road

Feb 16, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: The software is relatively easy to use from the proofing standpoint. It does a good job of capturing feedback and changes. At times, our designers got confused on how to post a proof or understand what version they were posting. Overall, the software is reliable and is easy to access.

inMotion Delivers

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Using inMotion provides an easy way for our stakeholders to submit their requests. It makes scheduling projects quick and easy and ensures that they get done on time. The proofing workflow truly revolutionized how we were able to review creative throughout the company. While the reporting tools are not as robust as other similar software, inMotion really is cost effective and fits into our budget so it is easier to overlook. The best part is the customer support is top notch. The team responds quickly every time and really works hard to help resolve any issue. Plus they are beyond receptive to suggestions and recommendations for future updates.

Happy Creative Department

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, interface, and organization filters.

Cons: There really isn't anything that I don't like.

Overall: When we found InMotion, as a Department, we were very excited to dive into it and use. The sales staff on the other hand, being very set in their old ways of paper proofs, weren't too excited to switch. That is until they got into it - they are all now using InMotion and have been very happy with the program. I know that I can always count on your outstanding customer service for any new idea that may come up, for advice on how to streamline something better, or to trouble shoot and fix any obstacles we may have gotten into. Not to name names, (I'm going to anyway) but Dylan Boan has been awesome to work with and has always had exceptional response time and answers to my questions and fixes to problems. It's been a pleasure to work with him! We are very happy with InMotion overall and look forward to utilizing the new review environment and seeing what is in store for 2017.

Recommendations to other buyers: No, I think everything works well and is easy to use.

InMotion keeps us on-task and provides a centralized location for all job needs

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use from the start and continues to become more relevant as you set up templates and continue to refine your processes.

Cons: It lacks the ability to track financials in a way that's meaningful.

Overall: InMotion provides excellent support for its software and makes it painless to set-up, train users, launch, and keep using. In only one year of use, it's been critical in managing our work flow, increasing the accuracy of our quotes, and ensuring that our team profitable.

Recommendations to other buyers: Designed for creatives! The interface provides the tools you need to work effectively as an agency.

great customer service, lackluster interface

Oct 22, 2015
3/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: The user interface is Flash-based, which by itself is a huge negative, and the way the tools are designed and work clearly indicate the work of engineering-led thinking and not UI-expert thinking. The markup tools are rudimentary at best, though I hear some upgrades are coming.
There are layers upon layers of menus with vague labeling. I understand this is a complex, configurable tool, but this product needs a thorough overhaul to break it out of its current antiquated approach to usability. On the plus side, the customer service team is super helpful in helping customize the tool for customer needs and helping users discover features buried by the poor interface design.

Vendor Response

by inMotionNow on February 17, 2017

[response updated 17-Feb-2017] Tye, Thank you for the thoughtful comments. We rely on the honest feedback from our customers to continually make our product better. I'm happy to share that inMotion has a completely redesigned review environment. The new review environment incorporates years of feedback gathered from users just like you! It's built on HTML5 (no more Flash!) and utilizes Google's material design principles to ensure streamlined ease-of use. We're confident these updates can address many of the usability challenges you're having, to make the already powerful features of inMotion even better. If you're interested in migrating to the new review environment, we would be happy to get you started. In the meantime, we welcome all manner of feedback and thanks for taking the time to offer it. - inMotionNow Customer Success Team

inMotion keeps projects moving

Oct 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: inMotion keeps our print projects moving along - crucial in the fast-paced environment we all work in. It's easy to use, the files are easy to navigate, and the results with our printer, Dolan Printing in Minneapolis, MN, are always of reliably high quality.

Great Software easy to use

Sep 23, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Great Software easy to use

I really like the layout of it and available tools

Aug 26, 2015
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Works really well and its user friendly

I had trouble with the app.

Aug 20, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Once I down loaded the app it would not let me log in to view our ad. I tried setting up a new password and it wouldn't let me. Very difficult! I was on vacation and didn't have my lap top with me. Once I arrived back I was able to use the link bu I already missed my deadline of the ad!

Vendor Response

by inMotionNow on August 25, 2015

Hello Nicole, We're very sorry to hear about the challenges you had with our mobile app. And on vacation no less! For future reviews, we just released a new version of the app which makes the Reset Password option much easier to use. Our support team is always here to help should you ever need anything, and again, sorry for the trouble! We hope we have an opportunity to win back your trust very soon. - inMotionNow Customer Success Team

Workflow

Dec 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was introduced to this company at a design conference. Focused on solutions for creative and marketing teams. Web based application only. Helps creative teams get better at receiving inbound requests for work they ne d created. Neat proofing and review tools in browser and on iPad (slick tool) and Android (didn't try). Automates project steps around tasks and milestones. Reason to use - claims to speed up time to market by more than 50% by better managing intake, work steps and approvals. Supports content development for print, web, video. Enterprise ready. 10+ years in business.

Pros: this is a tool that can be used with very little experience as found it intuitive. Segments the users based on specific roles - business teams needing work and creative teams doing work. Automates almost evry work step from tasks by templates to proof routing (review routing rules is most valued component). Adoption is fast for teams that make requests and review content.

Cons: the project management tools are meant for fast turn projects. No issue tracking/bug tracking. Connects to external and cloud file storage like Dropbox, Sharefile, etc rather than hosting their own.

This is a great tool for creative teams supporting fast moving companies responsible for lots of content types and serving lots of business units.