Qualtrics Employee Experience vs Spidergap

Starting Price

Not provided by vendor

$12.50/year/user

Best For

HR leaders, employee researchers and people managers looking to increase employee engagement, create exceptional employee experience and improve company culture.

Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants.

Rating


4.7 / 5
(53)
Read All Reviews

4.7 / 5
(74)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "Qualtrics is so easy to use and gives us great insights into how our customer are doing."

  • "It is easy to use for the purposes of internal employee satisfaction. Simple surveys can be set up easily with little experience."


4.8 / 5


  • "Spidergap is professional, user friendly and a great help."

  • "Yes, the solution is that good and easy to use and manage."

Customer Support


4.5 / 5


  • "The customer service is by far the best I've seen. I like that I can call the customer service reps on the weekend."

  • "Their support team - more than anything - makes me absolutely LOVE Qualtrics. That support team makes this tool worth every penny."


4.9 / 5


  • "Outclass tool with fantastic customer service and excellent functionality."

  • "And the support team is super responsive. It's very easy to field a new or repeat 360 design."

Features & Functionality


4.5 / 5


  • "Ease of use, easy to set up and administer employee satisfaction surveys, simple design allows beginners to use as well."

  • "I received enough completed responses to reach my sample requirements. The survey was easy to construct using Qualtrics."


4.6 / 5


  • "The support from the Spidergap team is fantastic, friendly and quick. Customized options eases the use of the tool."

  • "The whole experience great, even when I had an issue a quick email to yourselves and I had a response within minutes and issues were resolved."

Value for Money


4.3 / 5



4.7 / 5


  • "The software is really easy to use. You can tailor the tool yourself so you have no additional costs."

  • "I was looking for some easy-to-use, cost-optimal, flexible system for 360 feedback collection. Spidergap fully meets my needs."

Product Features

  • check Dashboard
  • check Progress Tracking
  • check Question Library
  • check Rater Selection
  • check Reporting/Analytics
  • check Self Service Portal
  • check Surveys & Feedback
  • check Dashboard
  • check Progress Tracking
  • check Question Library
  • check Rater Selection
  • check Reporting/Analytics
  • check Self Service Portal
  • check Surveys & Feedback

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Qualtrics Employee Experience vs Spidergap

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