MyFeelBack vs Spidergap

Starting Price

Not provided by vendor

$12.50/year/user

Best For

20M+ revenue businesses looking to measure and improve customer experience to drive more sales!

Spidergap is the best for those looking for an easy to use solution that they can manage themselves and scale up. Typically these are HR / L&D staff, leaders in small businesses, and consultants.

Rating


5 / 5
(3)

4.7 / 5
(74)
Read All Reviews

Ideal number of Users

2 - 49

1 - 1000+

Ease of Use


5 / 5



4.8 / 5


  • "Free trial, prices for paid plans are good, has great reports and is very easy to use. Support is always very helpful."

  • "Spidergap is professional, user friendly and a great help."

Customer Support


5 / 5



4.9 / 5


  • "Outclass tool with fantastic customer service and excellent functionality."

  • "And the support team is super responsive. It's very easy to field a new or repeat 360 design."

Features & Functionality


4.5 / 5



4.6 / 5


  • "The support from the Spidergap team is fantastic, friendly and quick. Customized options eases the use of the tool."

  • "The whole experience great, even when I had an issue a quick email to yourselves and I had a response within minutes and issues were resolved."

Value for Money


4.5 / 5



4.7 / 5


  • "I had looked at a number of online assessment organizations and Spidergap was the easiest to use and a very affordable price."

  • "The software is really easy to use. You can tailor the tool yourself so you have no additional costs."

Product Features

  • check Dashboard
  • check Progress Tracking
  • check Question Library
  • check Rater Selection
  • check Reporting/Analytics
  • check Self Service Portal
  • check Surveys & Feedback
  • check Dashboard
  • check Progress Tracking
  • check Question Library
  • check Rater Selection
  • check Reporting/Analytics
  • check Self Service Portal
  • check Surveys & Feedback

Screenshots

View 5 screenshots 47973 thumb
View 5 screenshots 26943 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MyFeelBack vs Spidergap

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