JIRA vs GitLab

Starting Price

$10.00/month

$4.00/month/user

Best For

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Any business that wants to deliver better products faster, increase operational efficiencies and reduce security and compliance risks.

Rating


4.3 / 5
(7873)
Read All Reviews

4.6 / 5
(442)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


3.9 / 5


  • "Its really a good tool for managing the internal approvals with ease. It is user friendly tool."

  • "I love the ability to easily and intuitively delegate tasks and observe the status of their realization."


4.3 / 5


  • "The user interface is great and I really enjoy the CI/CD features. In addition we use the issue tracking, which has been helpful and easy to use."

  • "This software versioning system is very easy to use and allows us to have confidence in the fact that our software is always safe and protected."

Customer Support


4.1 / 5


  • "Altisiaan also includes all of their marketplace software for free as well. Gold standard for project management and help desk software."

  • "Amazing project management and help desk software."


4.2 / 5


  • "An intuitive, sample, and easy way to store your software. It has great customer services."

  • "Easy to install also on premise with open source license. A lot of free features also in community edition."

Features & Functionality


4.4 / 5


  • "Jira is a great platform for managing your internal tickets and project priorities. There's a beauty to the ease and simplicity."

  • "Great tool for issue tracking, has a nice interface and is easy to get the team involved in using this."


4.6 / 5


  • "GitLab is an outstanding alternative to market leading GitHub. What I like better about GitLab is their PC version's user interface."

  • "It is open source, has a beautiful interface and is a awesome version control alternative to GitHub."

Value for Money


4.2 / 5


  • "Well, the price definitely has to be part of the pros. Even in the free plan is too good for small projects."

  • "Makes it a great ticketing tool for startups with limited budget for incident management."


4.6 / 5


  • "Great features and starting out at free with affordable pricing beyond that."

  • "Diff checking online is great. Also, the pricing is more competitive compared to Github."

Product Features

Not provided by vendor
  • close Backlog Management
  • close Feedback Management
  • close Gantt/Timeline View
  • check Kanban Board
  • close Prioritization
  • close Request Management
  • close Resource Management
  • close Retrospectives Management
  • close Status Tracking
  • close Supports Scrum
  • close Team Management
  • close Template Management
  • check Workflow Management

Screenshots

View 5 screenshots 139612 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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JIRA vs GitLab

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