Opsgenie vs Auvik for MSPs

Starting Price

$15.00/month/user

Not provided by vendor

Best For

SMB and Mid & Large Enterprise

Managed service providers (MSPs) looking to build or enhance the profitability of their network services.

Ideal number of Users

2 - 1000+

1 - 999

Rating


4.7 / 5
(116)
Read All Reviews

4.7 / 5
(61)
Read All Reviews

Ease of Use


4.4 / 5


  • "The thing i like the most is the number of integrations with other services out of the box. Super easy to use and set up."

  • "Really useful, reliable and easy to use service."


4.5 / 5


  • "The interface is quick, easy and intuitive. The map it creates is pretty and the ability to drill down through the devices is great."

  • "The mapping, port discovery, configuration backups and overall ease of use are excellent."

Customer Support


4.7 / 5


  • "Great Product, best customer service I have seen in a long time."

  • "The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team."


4.7 / 5


Features & Functionality


4.6 / 5


  • "OpsGenie has great functionalities with an awesome user-friendly interface that anyone can understand."

  • "The ease of installation and configuration. And the support team was great to help get things configured quickly."


4.5 / 5


  • "Ease of access to networking equipment. Ease of deployment compared to the resulting data automatically presented was still very impressive."

  • "The ability to monitor any SNMP enabled device regardless of who the equipment is manufactured by."

Value for Money


4.4 / 5



4.4 / 5


Product Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions
  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

Screenshots

View 1 screenshot 138265 thumb
View 5 screenshots 25669 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Opsgenie vs Auvik for MSPs

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Auvik for MSPs vs Opsgenie