Appointment Scheduling Software

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Appointment Scheduling Software Buyers' Guide

What is Appointment Scheduling Software?
Appointment Scheduling Software Buyers' Guide

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by AppointmentPlus

Save time and money with appointment scheduling software from AppointmentPlus. With over 10,000 locations worldwide, AppointmentPlus powers both large and small companies, including Coca-Cola, International Paper, GE, Anheuser-Busch, Campbell's Soup, Costco, Bank of America, H&R Block, Cargill, and many others. Our clients also rave about our customer service and training. We strive to provide quick responses with accurate answers for every client we serve. Sign up to see a demo today! Learn more about AppointmentPlus

Save time & money with appointment scheduling software from AppointmentPlus. Used by 50 of the Fortune 500. Book your free demo today! Learn more about AppointmentPlus

MINDBODY salon, spa and fitness software streamlines all aspects of business management for thousands of health and wellness businesses around the globe. With a powerful set of tools at your fingertips, you can schedule appointments, automate reminders, securely process payments, manage staff schedules, track your success and more. Plus, expand your reach and boost engagement with a robust set of built-in marketing features. Enjoy more time to do what you love. Schedule your free demo today. Learn more about MINDBODY Appointment Software

Simplify appointment scheduling and automate reminders with MINDBODY fitness and beauty software and streamline business management. Learn more about MINDBODY Appointment Software

Boost your productivity and free up time with Vagaro Salon, Spa & Fitness Appointment Scheduling Software. Schedule appointments from a desktop or use our App to manage clients on the go. Get booked on our marketplace, your booking page, Facebook, Yelp, Instagram or on your own website via our booking widget. Send automated reminders and emails. Securely process payments. Vagaro Pro is the most downloaded/reviewed Apple & Android App. Pricing starts @ $25/month. Sign up for a Free 1 Month Trial. Learn more about Vagaro Salon & Spa Software

Manage your schedule, get booked 24/7, send automated reminders, manage memberships, securely process payments & more. Starts at $25/mo Learn more about Vagaro Salon & Spa Software

Appointment bookings made simple. Elegant software for small business owners, allowing customers and clients to book their appointments seamlessly through the app or desktop. Forget the paper calendars and step into the digital age with Genbook! Genbook helps you chase up payments and reviews, giving you more time to do the things you want to do. Learn more about Genbook

Genbook gives you more time to do the things you want to do, without the added stress. Learn more about Genbook

35% of customers seek to book appointments after normal business hours - are they able to book with you? Make appointment scheduling easy for you and your customers with Booker's online booking & all-in-one spa and salon management software. Our platform features appointment & staff scheduling, point of sale, marketing & customer retention tools. Take a free demo & join over 128,000 professionals who save time and effort as they grow and run their business with Booker. Learn more about Booker Appointment Software

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your spa or salon better. Learn more about Booker Appointment Software


by Schedulicity

Experience the world's best online calendar! The most extraordinary, easy to use online scheduling solution available anywhere. Everything you need is included: easy (and free) client scheduling, mobile, email marketing, unlimited booking, classes, and much more. Your clients can even book with you from Facebook. It only takes minutes to get started! Watch your business thrive! Try it for FREE. Learn more about Schedulicity

The most extraordinary, easy to use online scheduling solution available anywhere. Learn more about Schedulicity

All-in-one solution for your business! We feature a sophisticated scheduler for all your appointments, email marketing, merchant processing, payroll, reputation management, robust reporting, a rewards program, and many more features. There are no pricey add-on fees to embed your schedule into your site, generate reviews, send emails/SMS notifications, rewards program, marketing automations, or anything else. WellnessLiving was built by our customers, for our customers! Learn more about WellnessLiving: For Scheduling

Online booking, resource scheduling, lead generation, and reporting solution for every business. Learn more about WellnessLiving: For Scheduling

Exclusively for K-12, Colleges & Universities, ConexED Campus Calibrate is a FERPA & WCAG 2.0-compliant virtual scheduling solution. Built to support Guided Pathways models, Campus Calibrate gives students equitable access to student support services regardless of location or special needs. Plus, seamless LMS and SIS integration empowers advisors and administrators with the enriched data, alerts, and predictive analytics needed to boost student engagement and reduce time spent on reporting. Learn more about Campus Calibrate

ConexED's virtual academic scheduling, advising and student support software that's fully HIPAA, FERPA, and ADA-compliant. Learn more about Campus Calibrate

Housecall Pro

by Housecall Pro

Housecall Pro is a cloud-based appointment scheduling app for service professionals to automate their business processes and workflows. The #1-rated app is an all-in-one business management solution that allows service professionals to run and grow their entire business directly from their smartphone. The platform includes a wide array of features such as job scheduling, dispatch, automatic invoicing, customer text notifications, payment processing, marketing, online booking, and much more! Learn more about Housecall Pro

All-in-one appointment scheduling app with full-feature capabilities to run and grow any size operation. Invoicing, payments, more! Learn more about Housecall Pro

Insight Salon Software

by Syntec Business Systems

Insight Software is a fully-featured, user-friendly appointment scheduling & business management system built to help you get organized, save time, attract customers, and drive revenue. With 25 years of industry experience, Insight has a proven history of providing the latest technology along with the expert guidance and support that businesses need. Download a free trial today! Learn more about Insight Salon Software

Appointment scheduling and business management system to help you get organized, save time, and drive revenue! Learn more about Insight Salon Software


by Mend VIP

#1 Healthcare Platform For Automated Automated Patient Self-Scheduling, Rescheduling, & Cancellations. Mend Fully Integrates With Your Master Schedule To Handle Provider Availability, Locations, Appointment Types, & More. Single Digit No-Show Rates: Patient Self-Scheduling, Appointment Reminders, Telehealth, & Digital Forms. Mend Has Automation Technology To Integrate With Any EHR, PMS, or Other Systems. Approximately 50% Of Our Newest Customers Have Been Converts From Other Systems. Learn more about Mend

Single Digit No-Show Rates: Patient Self-Scheduling, Appointment Reminders, Telehealth, & Digital Forms. #1 Customer Rated! Learn more about Mend

Join the Rosy movement! A cloud-based salon and spa scheduling and management system, Rosy was developed by former salon and spa owners. Easy to use and accessible from anywhere, any time, on any device, Rosy provides unmatched service, support and training at an unbelievable price. Online Scheduling, POS, Text & Email Communications, Inventory Management, Product Reservations, Automated & Mass Emails and Booth Rental Management. Rosy is dedicated to help you grow your business! Learn more about Rosy Salon and Spa

A powerful, easy to use online application designed specifically to manage your salon. Online scheduling, email, text and more Learn more about Rosy Salon and Spa

Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. Ideal for small businesses, local service providers and consultants, vCita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal. It easily connects to your website, local listing, email and social media, driving you more leads and sales. Learn more about Appointment Scheduling

Say goodbye to phone tag, double bookings and no-shows - let your clients schedule appointments and book services online 24/7. Learn more about Appointment Scheduling

Alpega's cloud-based platform for scheduling outbound shipments/inbound deliveries allows carriers, customers and suppliers to book time-slots online while respecting physical, operational and personnel resource constraints. Set standard policies for appointments. Restrict total number of vehicles by hour/day to manage traffic flow across facilities. Capture & store audit trail/ timestamps of scheduling, pick-up, delivery & unloading events. Eliminate time-consuming phone calls and emails. Learn more about Alpega TMS

An online platform for scheduling outbound shipments and/or inbound deliveries, twSlot allows your carriers to book time-slots at your Learn more about Alpega TMS

Shedul is the best Salon and Spa booking software available. Simple, flexible and powerful online booking software for your business. 100% FREE - NO TRIAL PERIOD, NO LIMITS Shedul is accessible from any device, anywhere, anytime through the internet. Let your clients effortlessly book directly though your own website or Facebook page, and auto send personalized appointment messages. 40,000 Businesses, 150,000 Stylists and Therapists using Shedul booking software in more than 120 Countries Learn more about

The only truly FREE solution available. Effortlessly easy to use and packed with powerful features. Learn more about

FREE Appointment Scheduling Software trusted by 37,000+ businesses worldwide. If you need to reduce no-shows, increase capacity and boost repeat custom, 10to8 is the solution. It includes: Automated SMS & email reminders, free online booking page, online payment, 2-way calendar sync, group booking, live reports, integration with 500+ apps, access on any device & the possibility to see & track client messages, private notes & appointment history from a single place. Give it a try! Learn more about 10to8 Scheduling Software

Get your business to full capacity with the appointment scheduling solution that is 100% free for Small Businesses (inc SMS). Learn more about 10to8 Scheduling Software

Service providers frequently miss calls from potential clients & spend hours sending reminder & follow up emails amid juggling activities to grow their business. Our online appointment scheduling solution is like a shopping cart for services. We eliminate the missed calls and no-show problems by allowing clients to manage their own appointments. Businesses can embed a scheduler on their website and customize email notifications to go out automatically. Learn more about TimeTap

Turn Missed Calls into Booked Appointments with Easy-to-Use & Free Online Scheduling. Learn more about TimeTap


by Schedulista

The easiest way to accept appointments online. Clients book directly from your website, Facebook page, or from a link in email / SMS. You get a beautiful booking page that you can customize to match your website or your personal brand. Features include calendar sync, embed scheduler right in your website, unlimited SMS, charge for no-shows, payments, classes, Mailchimp integration, and friendly support! Learn more about Schedulista

The easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS Learn more about Schedulista

All-in-1 CRM Software specializing in appointment scheduling for service-based businesses. Many other business features available. Integrations: PayPal, Stripe, Twilio, EZ Texting, SimpleTexting, WordPress via an API. Easy to export data in CSV, and Excel for QuickBooks and other desktop applications. Motivated company focused on your needs and willing to adapt and modify our software. Support via e-mail and toll-free number. Free migration services. Learn more about Bizstim CRM

All-in-1 CRM Software specializing in appointment scheduling for service-based businesses. Toll-free number for support requests. Learn more about Bizstim CRM

Easy Appointment Scheduling and Reservations with Bookeo. Embed the Bookeo appointment calendar into your website and Facebook page to accept online bookings and payments 24/7, with real time availability. Customers can receive automatic email/txt confirmations, reminders and review requests. You can also send automatic remarketing emails when customers abandon the booking process. Learn more about Bookeo

Online scheduling and reservations with Bookeo appointment calendar. All plans include all features. Learn more about Bookeo


by AppointmentCare

Provides an instant, mobile-friendly online presence along with scheduling functionality with virtually no setup! Learn more about AppointmentCare

Provides an instant, mobile-friendly online presence along with scheduling functionality with virtually no setup! Learn more about AppointmentCare

Easy to use and teach, Pike13 streamlines administrative tasks so that you can spend more time focusing on clients. The mobile-friendly Pike13 platform allows class-based businesses like strength and conditioning gyms, yoga and pilates studios, music and dance schools, and more to manage everything from clients and schedules to billing and payroll. Smart reporting offers actionable insights about business health, and a client app makes it easy to engage with clients. Learn more about Pike13

Simple, streamlined administration for strength and conditioning gyms, yoga and pilates studios, music and dance schools, and more. Learn more about Pike13


by FareHarbor Holdings

FareHarbor is a powerful reservation system designed for tour & activity businesses of all sizes. Built to bring ease and efficiency to every aspect of your business, you'll find all the tools you need to manage your day-to-day on one central dashboard. Use any device to collect customer information, sign digital waivers, or securely accept payment. Do it all with 24/7 support from our friendly customer success team. Learn more about FareHarbor

Online reservation software for tour & activity businesses. Our goal is to help you get twice the bookings, with half the effort. Learn more about FareHarbor


by appointlet

Appointlet allows you to turn more prospects into customers by letting them connect with you straight from your landing pages, emails & sales funnels. Bookings are then seamlessly added to your Google or Office 365 calendar so you can focus on selling! Customers have reported up to a 300% increase in sales and up to 80% time savings from eliminating the back-and-forth, manual reminders and appointment administrative tasks. Start your free 15 days trial and see the results for yourself! Learn more about appointlet

Simple & modern scheduling software built for sales and marketers. Used by businesses of all sizes and various industries. Learn more about appointlet

Fons integrates scheduling & payments for appointment-based business. Fons eliminates invoicing, scheduling headaches, and chasing payments. Low cost & easy setup, you'll be up and running in minutes. Awesome customer support sets Fons high above any other app. If you teach musicians, coach athletes, train bodies, tutor minds, or operate a client-based business, Fons is the perfect solution. Secure, world-class technology to run your business, so you can focus on what you love. Learn more about Fons Scheduling & Payments

Fons streamlines scheduling and payments for appointment-based business. Easy setup, low cost & exceptional customer service. Learn more about Fons Scheduling & Payments

My Ally

by My Ally

My Ally is the worlds only AI-powered solution for automating the scheduling and coordination of candidate interviews. We manage the entire interview scheduling process - including communicating with candidates - with better-than-human speed and accuracy. Developed specifically for employers, recruiters, talent acquisition professionals, and HR, My Ally reduces time-to-hire and cost-per-hire while making the recruiting process more candidate-friendly. Learn more about My Ally

My Ally is the worlds only AI-powered solution for automating the scheduling and coordination of candidate interviews. Learn more about My Ally

Full-featured FREE online appointment management service for group practices and solo healthcare providers. Select features: group calendar for 1-50 providers, color-coded appointments with adjustable color scheme, patient portal with intelligent appointment scheduling, multi-channel appointment reminders (email -- free; phone/voice and SMS/text message -- $0.10/each), continuing care reminders, recurring visits, patient messaging and much more. Learn more about DocMeIn Medical Scheduling

Full-featured free online appointment management service for group practices and solo healthcare providers. Learn more about DocMeIn Medical Scheduling

Customer Appointment Manager

by Atlas Business Solutions

Customer Appointment Manager appointment scheduling software is the fastest way to book appointments! The intuitive design makes Customer Appointment Manager easy to learn and use. Even those without much computer experience will be scheduling appointments in no time. Accommodate more requests and book more business with Customer Appointment Manager's waiting list. Send email reminders to eliminate no-shows. Use the personalized letters to send out special promotions. Download the free demo! Learn more about Customer Appointment Manager

Book appointments faster with PC-based appointment scheduling software. No monthly fees. Manage multiple schedules. Download free demo! Learn more about Customer Appointment Manager


by ServiceMax

Best for companies with 100+ technicians, ServiceMax is the leading field service management solution for this new era of mobility & connectivity. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base entitlements & social collaboration to ensure our customers with over 100 technicians deliver flawless field service. Learn more about ServiceMax

ServiceMax is the market leading field service management application for enterprise businesses with 100+ technicians. Learn more about ServiceMax

Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail, voice broadcast and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel. Learn more about Ytel

Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care. Learn more about Ytel

Shore is the leading software solution for small-medium sized businesses with features including online booking, customer management and digital marketing. With Shore, your customers can book appointments 24/7 and you won't have to spend unnecessary time on the phone. Reduce no-shows with up to 50% with automated reminders, and keep your customers coming back with a smart customer database and newsletter function. Learn more about

Shore is the leading solution for businesses with features such as online booking, customer management and digital marketing. Learn more about


by Wintac. A Davisware Company

Since 1988, Wintac has helped thousands of field service companies run more efficient, organized, and profitable businesses. Stop wasting time and money go paperless today and manage your business from just one program. As one of the most affordable solutions out there for service contractors, features include: scheduling and dispatching, mobile access, work history tracking, equipment installation and service tracking, inventory management, invoicing, accounting, fleet management, etc. Learn more about Wintac

Built to handle everything for everyone. Wintac has helped thousands of contractors become more organize and profitable for 30+ years. Learn more about Wintac


by PhoneBurner

Dialing software LOVED by appointment setters! Our Power Dialer helps appointment setters call more leads, have up to 4x more live conversations, and hit appointment setting quotas faster. Easy to use. No special equipment needed. No contracts! Try it FREE without a credit card. Learn more about PhoneBurner

Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. Learn more about PhoneBurner


by GoReminders

GoReminders is your all-in-one solution for text & email appointment reminders! Reduce no-show clients with this simple scheduling & reminder service. Save time and money with automatic reminders & confirmations for your clients, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Our users say: "The best out there!" "Huge timesaver" "Very flexible" "Decreased my No Shows significantly" "Reasonably priced" "Highly recommend to anyone." FREE TRIAL! Learn more about GoReminders

Reduce no-shows & connect with your clients using simple text & email reminders for appointments & more. Try GoReminders for FREE! Learn more about GoReminders

Coconut provides an enterprise appointment solutions for the financial services industry. Coconut is purpose build for appointment driven credit unions, retail banks and loan originators that schedule meetings across multiple locations and services. Coconut makes it it easy for customers to book meetings online, through a call center or in person at a branch location. Coconut integrates with a wide variety of email and calendar providers so booked meeting automatically sync. Learn more about Financial Services Scheduling

Coconut Software is an enterprise-grade appointment scheduling solution of appointment driven financial services institutions. Learn more about Financial Services Scheduling


by YellowSchedule

Scheduling and Patient CRM for Therapists. Schedule, Send automated SMS/Email Reminders, track patient notes and attendance history. Your clients reply to appointment reminders to let you know in advance that they've confirmed or cancelled. This award winning software enables therapists fulfill their HIPAA obligations. Unlike most competitors we use 256 bit data encryption, which is the highest possible level of encryption and is used by governments for highly confidential information. Learn more about YellowSchedule

Streamline the entire appointments and booking process, reduce no shows and centralize your patient communications into one record. Learn more about YellowSchedule

by offers the most extensive online booking system on the market, one that makes you look professional and solves all your online needs. You get a full blown website where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. Manage your business with one solution; website, accept bookings, marketing initiatives, business statistics and,online and on site payments (POS). Check out to see all our features! Learn more about

Online Booking System with reminders for all service companies! Let your clients book themselves online - Includes free version. Learn more about

Visual Planning is a powerful planning & scheduling software used to manage all types of resources. Our unique flexibility allows you to track projects, jobs, tasks, customers, work orders, employees, equipment and more in a single tool, so you can focus on what truly matters. Centralizing data helps teams become more efficient. Users can work in collaboration from anywhere and access on mobile devices. Send e-mails and SMS alerts to team members, and connect schedules with personal calendars. Learn more about Visual Planning

Visual scheduling & planning software to track all types of resources, robust and user-friendly. Learn more about Visual Planning


by CoachVantage

Solution for coaches & mentors to schedule, accept payments, manage clients, take notes, invoice, upload docs & more. Create your branded scheduling page for online bookings so it's easy for prospects/clients to book calls with you. Integrated with Zoom. Auto-timezone conversion, no matter where your clients are. Integrated with Stripe & PayPal to accept payments from your scheduling page and invoices. Integrated with ConvertKit for email campaigns to nurture client relationships. Learn more about CoachVantage

Solution for coaches and mentors to schedule, accept payments, manage clients, take notes, invoice, upload docs and more. Learn more about CoachVantage

Acuity Scheduling

by Acuity Scheduling

Meet the personal assistant for your schedule only better that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuitys there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time. Learn more about Acuity Scheduling

Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software. Learn more about Acuity Scheduling

Our innovative scheduling tool syncs effortlessly with your existing calendar. Share access with your team, import your customer database, plus add all the services and events you offer. Customers can book with you via the customisable Profile Page and Booking Widget we make - just for you. Plus theres our huge range of additional features, including Online Payment, Shift Planner, Room Bookings, access to our App Marketplace - not forgetting our apps for desktop, tablet and mobile! Learn more about TIMIFY

The online appointment scheduler for your business. Customers view your availability and book an appointment in a matter of clicks. Learn more about TIMIFY

Flexible, affordable solutions to manage your schedule the way you want. With SuperSaaS by your side, don't waste time with back-and-forth emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credits, sync calendars, customize layout style to match your brand, integrate your website, design your own promotions, control access, set pricing rules, and more. Available in 34 languages. Sign up for free trial! Learn more about SuperSaaS Appointment Schedule

Scheduling made customizable & affordable with Custom Integrations, Payment Processing, Waiting Lists, Customized Layouts & More. Learn more about SuperSaaS Appointment Schedule

Versum is appointment scheduling software tailored to the needs of salons, spas and beauty clinics, used by 34 000 specialists in 48 countries. Imagine a system that offers intuitive online booking, automated appointment reminders and top of the line marketing tools. Your clients can book with you 24/7, and you can work from any computer, tablet or smartphone. Easy access to your appointment calendar, customer database, and detailed statistics, wherever you are. Learn more about Versum

Versum is intuitive appointment scheduling software, designed specifically for hair & beauty salons, spas and health clinics worldwide. Learn more about Versum


by BookSteam

BookSteam is a cloud-based appointment scheduling software aimed at small and large businesses worldwide. BookSteam offers a wide range of flexible calendar management tools that automate appointment scheduling process for you and your clients. Be ahead of your competition, promote and grow your business with BookSteam! Learn more about BookSteam

Online Appointment Scheduling made easy! Learn more about BookSteam

Bitrix24 #1 free appointment scheduling platform used by 4 million businesses. Cloud, mobile and open source editions. Need free unlimited appointment scheduling? Take a look at Bitrix24, the world¿s leading free CRM with shared calendars and scheduling system. Client management, marketing and promotion tools, SMS reminders and more! Learn more about Bitrix24

Bitrix24 #1 free appointment scheduling platform used by 4 million businesses. Cloud, mobile and open source editions. Learn more about Bitrix24


by Serviceform

Serviceform allows you to create your own appointment scheduling tool that suits your exact needs. No one-size fits all. Works perfectly for all types of service businesses and consultants. Learn more about Serviceform

Serviceform allows you to create your own appointment scheduling tool that suits your exact needs. No one-size fits all. Learn more about Serviceform

Simple, powerful, appointment booking tool that you and your clients will love! Use the scheduler anywhere: the app or any browser. Customers can book with ease using the Visibook app or online calendar. Easy booking and customer tracking. Reduce no-shows. Individual and class scheduler. Payments tool. Client messaging and notes. Simple, free set up. Control your schedule. Work around your personal calendar. Less email and hassle. Manage staff. Multi-Platform tool. Learn more about Visibook

Simple, powerful, appointment booking software for service providers and their clients. Includes online calendar and downloadable app. Learn more about Visibook


by Reservio

Save your time and start managing your bookings in online booking software Reservio. It helps you improve your services, promote your business better and grow it faster. Organize your schedule with simple on-line calendar and stay up-to-date anywhere you go. Get repetitive tasks made automatically, accept bookings 24/7, reduce your "no-shows" with email&sms reminders. Join our community of 22 000 businesses and Try it for Free Today! Learn more about Reservio

Reservio is appointment and event scheduling software carefully optimized for over 70 business categories. Free forever! Learn more about Reservio

Flash Appointments

by Flash Appointments

Flash Appointments offers an unmatched suite of features built into our appointment scheduling software to meet your needs whether you are a large educational institution scheduling thousands of students or a massage therapists with a part-time practice. Learn more about Flash Appointments

Online appointment scheduling service that allows you to accept appointments online 24/7/365. Learn more about Flash Appointments

ScheduFlow is the only cloud based solution here that you can download as an application on your desktop. With ScheduFlow you can manage your appointments and employees all in one place. Manage your customers or patients by scheduling appointments with speed and simplicity. Assign tasks to employees to get the work done. An easy-to-use workflow that any of your employees can learn within minutes. See why we're rated 5 stars on nearly every comparison site. Learn more about ScheduFlow

Best in class scheduling software. Create and share calendars on PCs and Mobile Devices. Rated 5 stars by CNET editors and users. Learn more about ScheduFlow
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What is Appointment Scheduling Software?

Appointment Scheduling software streamlines the process of scheduling clients, patients, and meetings.

Appointment Scheduling Software Buyers' Guide

1. What is appointment scheduling software?

Appointment scheduling software lets businesses and professionals streamline their booking process and helps them schedule appointments with staff, clients, patients, and others. This software lets businesses send pre-visit reminders to minimize no-shows and last minute cancellations. It also helps businesses address issues such as double-booking and overbooking by providing a real-time view of daily appointment schedules.

2. The benefits of appointment scheduling software

  • Reduced no-shows and unfilled slots: Appointment scheduling software keeps track of upcoming appointments and sends advance reminders to clients and service providers. This reminds attendees about their visits, and minimizes no-shows. Using built-in communication features, clients can even reschedule their appointment and inform the service provider beforehand (via text message or email) if they're unable to keep the original slot.
  • Convenience of booking via multiple channels: Unlike traditional appointment scheduling methods where clients book appointments over the phone or in person, appointment scheduling software provides flexibility in terms of choosing the booking mode. Clients can book appointments over the phone, via mobile apps, through online portals, and third-party agencies. This helps attract clients/patients from multiple channels, and provides a better user experience.
  • Efficient staff scheduling: Most appointment scheduling software lets businesses monitor staff schedules as well, allowing the organization and assignment of shifts, daily attendance tracking, and daily activity capturing at no additional cost.

3. Typical features of appointment scheduling software

  • Appointment reminders: Set automated reminders for clients and service providers to remind them of upcoming schedules, payments, and/or scheduling changes prior to a visit.
  • Online booking: Book appointments for clients through online booking portals, mobile apps, kiosks, and more. Clients can also view available slots and book on their own.
  • Automated scheduling: Check staff availability in real time, and schedule shifts based on role, seniority, shift preference, and more.
  • Calendar sync: Sync client booking details and appointment schedules with cloud-based systems such as Google Calendar, Outlook, and iCal.
  • Recurring appointments: Schedule appointments that repeat at a regular interval over a set period of time, saving clients from having to re-book a periodic event over and over again.

4. The cost of appointment scheduling software

Most of the products in the market are priced on a "per user, per month" basis, and can be broken down into three pricing tiers based on their starting price.

Price ranges:

  • $0 - $3
  • $4 - $10
  • $11+

*The pricing included in this list is for the entry-level/lowest priced offering (excluding freemium versions) that was found on vendor websites on July 30, 2018.

The above list summarizes pricing for the base plans of most products. Enterprise or premium plans that are priced higher than basic plans often include additional features, such as Salesforce and PayPal integration, SMS notifications, branded mobile apps, and SEO optimization.

5. Considerations when purchasing appointment scheduling software

  • Look for features that meet your unique business needs: Appointment scheduling software caters to businesses of all sizes, and the software's utility differs for each user segment. While individuals are often looking to simply schedule and track appointments, small and midsize businesses need to manage appointment bookings and schedule staff efficiently. Enterprises often need a feature-packed system with appointment and staff scheduling, time tracking, meeting reminders, recurring appointments, customer retention, and multitasking functionality. As a buyer, you should identify your business' key requirements and choose appointment scheduling software based on those specific needs.
  • Market-specific solutions: Most appointment scheduling software can be used by all sorts of businesses, but a few solutions cater to particular sectors such as healthcare, hospitality, and wellness. As a buyer, give preference to business-specific solutions over generic software (if applicable to your software needs). This will give you ready-to-use templates and custom fields optimized for your business type, and often facilitates compliance with industry regulations.

  • Increase in appointment-booking bots: Vendors like SoBo Bot and botsplash are now offering conversation chatbots that integrate into a business' website, Facebook Messenger, or messaging apps like WhatsApp. These chatbots-combined with artifical intelligence-are changing the face of technological communication in the scheduling space, interacting with clients through text and voice messages and receiving/approving booking requests without staff involvement. Capterra found that around 68% of SMBs are using or plan to use some sort of conversational user interface technology within the next two years.
  • Multichannel appointment scheduling solutions are the gateway to an exceptional customer experience: Booking an initial appointment is, in many cases, the first interaction between a business and its clients. Offering a multichannel booking strategy can enhance customer experience and increase the chance that interested parties actually schedule an appointment. More and more businesses are realizing these benefits and focusing on providing a better customer experience from the outset.
  • Rise in mobile app-based appointment scheduling: According to research published by eMarketer, adults in the U.S. spend an average of three hours and 35 minutes each day on their mobile phone. Of that, 90% of their time is spent using mobile apps. This means that more and more of your potential clients are exhibiting a clear preference for businesses and vendors that offer mobile app-based appointment scheduling options. 


Products evaluated for pricing calculation were taken from Capterra's category page (sorted by "most reviewed"). The pricing ranges exclude freemium versions of the products. The features were identified based on their relevance and the percentage of products in Capterra's database that offer them.

The following sources were used for this document:

  1. The Top 7 Free Medical Scheduling Software Systems, Capterra (Date accessed: July 30, 2018)
  2. 4 Free Online Scheduling Software Solutions, Capterra (Date accessed: July 30, 2018)
  3. Top 5 Tech Trends for Small Business, Capterra (Date accessed: August 10, 2018)
  4. Capterra Category Page (Date accessed: July 30, 2018)
  5. Mobile Time Spent, 2018 (Date accessed: July 30, 2018)