Mindbody vs EngageBay

Starting Price

$129.00/month

$14.99/month

Best For

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to customers.

Ideal number of Users

1 - 1000+

1 - 99

Rating


4 / 5
(1997)
Read All Reviews

4.6 / 5
(52)
Read All Reviews

Ease of Use


3.8 / 5


  • "Everything is multiple steps, navigating the software can be difficult, and the layout is not intuitive in the slightest. I strongly dread training new employees on this software."

  • "I like how Mindbody is pretty user friendly, especially with the app, and if you don't understand how to do something you can call in and get a live person to help you with your issue."


4.6 / 5


Customer Support


3.8 / 5


  • "THE WORST customer service when trying to make things right. They continue to charge my credit card multiple times after I canceled, leaving me to wait 30 days to get my own money back."

  • "I love the visibility within the fitness community and the training or on boarding is excellent."


4.9 / 5


Features & Functionality


3.9 / 5


  • "The best part about the mindybody software is that it provides a best in class purchase process while keeping the user experience simple and reliable."

  • "I like the ease of use and the fantastic customer support and service in making sure that the software is set up perfectly to suit your individual needs."


4.7 / 5


  • "The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute."

  • "Engagabay had lots of features to help our sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign."

Value for Money


3.6 / 5


  • "Lack of functionality for Canadians. Costly considering the exchange on US funds."

  • "My onboarding specialist, Courtney, has been great and so helpful. There are lots of great tools that I use everyday, but the unfortunately with starting up a business, the cost is not sustainable."


4.9 / 5


  • "If you are looking for an alternative to Hubspot that offers more capabilities you will want to check this out. Great features, easy to use, great value for money."

  • "EngageBay is decently priced making it affordable for almost all companies. I personally like the ease of use and the solutions provided for each and every spectrum of marketing and sales."

Product Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

Screenshots

View 5 screenshots 29417 thumb
View 5 screenshots 124972 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Mindbody vs EngageBay

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