Artificial Intelligence Software

Find the best Artificial Intelligence Software for your business. Compare product reviews and features to build your list.

Artificial Intelligence Software Buyers' Guide

What is Artificial Intelligence Software?
Artificial Intelligence Software Buyers' Guide

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Katabat

by Katabat

Leverage the power of predictive analytics and AI-assisted data modeling to collect more money through a platform of personalized, digital communications tailored to customer preferences. Powered by our proprietary machine-learning platform, Katabat enables lenders and agencies with 10+ associates managing 10,000+ delinquent accounts to help customers resolve their debts. Continuously tune customer outreach and response strategies, enhancing the performance of digital channels. Learn more about Katabat

Continuous Learning. From Day One. Learn more about Katabat

Keatext

by Keatext

Keatext's cloud-based platform enables you to make the right customer experience (CX) decisions by interpreting all your customer feedback, solicited or freely given, structured or unstructured, and revealing your customers' observations, judgments and satisfaction, new trends in customer expectations or usage, and the impact of actions you take. Our system uses artificial intelligence to instantly discover new topics and emerging trends without human intervention. Learn more about Keatext

Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard. Learn more about Keatext

OpenText Magellan is a flexible AI and Analytics platform that combines open source machine learning with advanced analytics, enterprise-grade BI, and capabilities to acquire, merge, manage and analyze Big Data and Big Content stored in your Enterprise Information Management systems. Magellan enables machine-assisted decision making, automation, and business optimization. Learn more about OpenText Magellan

A comprehensive AI and analytics platform that unlocks insights from Big Data and Big Content Learn more about OpenText Magellan

Sisense is the only business intelligence software that makes it easy for users to prepare, analyze and visualize complex data. Sisense provides an end-to-end solution for tackling growing data sets from multiple sources, that comes out-of-the-box with the ability to crunch terabytes of data and support thousands of users--all on a single commodity server. Sisense has already won over the hearts of some of the worlds leading, most data-intensive companies, including eBay, Henry Schein, NASA Learn more about Sisense

Sisense delivers rapid, full-scale analytics on large and scattered datasets and allows for easy exploration of complex data. Learn more about Sisense

Vennli

by Vennli

Are you using AI to drive your marketing content? Vennli is the content intelligence platform that helps marketers be more relevant to customers in messaging, content strategy and marketing communications. We gather real-time customer data and insights about whats most important to customers and why they choose you versus your competition. Then, we deliver content strategies that quickly lead to content aligned with customer needs. Vennli makes it easy to understand how customers make choices. Learn more about Vennli

Vennli is the marketing AI platform that helps you be more relevant to customers in messaging, content strategy and marketing. Learn more about Vennli

AnswerRocket

by AnswerRocket

AnswerRocket is a search-based data discovery analytics tool using natural language, designed for the business user. Instead of waiting days or weeks for technical gurus to fulfill analytics requests, AnswerRocket users can ask questions using everyday language and get visualizations in seconds. This speeds up their ability to make business decisions and positively impact their bottom line. Learn more about AnswerRocket

Stop waiting around for analytics. AnswerRocket users ask questions to search across their data and get visualizations in seconds. Learn more about AnswerRocket

An Enterprise Machine Learning OCR platform gives organizations competitive edge with interactive AI algorithms to drive data extraction. Learn more about Infrrd OCR

Enterprise Machine Learning OCR platform gives organizations competitive edge with interactive AI algorithms to drive data extraction Learn more about Infrrd OCR

NLSQL Software provides BI solution based on Natural Language to SQL technology providing you with data points from your database. It dramatically reduces the time it takes for you to get the information you need to help you with your tasks, whether its about creating sales reports, streamlining your existing workflows, or getting the right figures. The software utilizes natural language to help process data queries and provide you with answers that you need Integration to SAP on-premise Learn more about NLSQL AI bot

Official SAP partner! NLSQL provides a BI solution based on NLP 2 SQL technology providing you with data points from the database Learn more about NLSQL AI bot

Now Assistant

by adenin TECHNOLOGIES

Now Assistant is the new way to work. Its a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers an enterprise-wide search. It automatically connects with existing business software, databases and APIs from the cloud and on-premise to deliver a central productivity hub for the digital worker. Talk to your data in a human way, be in the know about your workday and take action from any device. Learn more about Now Assistant

Now Assistant is award-winning AI personal assistant software for enterprise. Receive real-time notifications, ask questions and more. Learn more about Now Assistant

Site24x7

by ManageEngine

Site24x7 offers unified cloud monitoring for DevOps and IT operations and monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 90 locations across the world and various wireless carriers. Learn more about Site24x7

All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. Learn more about Site24x7

Why are Oracle Intelligent Bots different (one might say better) than other Bots? Because there is no other one multi-channel Bot platform on the market today that provides the same advanced features with integrations to more than 75+ enterprise and back-end solutions. Oracle Intelligent Bots include 4 advanced key components that other platforms do not: Artificial Intelligence Natural Language Processing Customer Experience Real-time Analytics Social/Digital Communication Channel Learn more about Oracle Intelligent Bots

Intelligent Bots from ORACLE: The world's most trusted brand. Learn more about Oracle Intelligent Bots

ONE.AI

by AlgorX

ONE.AI helps you grow your business by attracting more customers, increasing customer experience and boosting sales. Therefore, ONE.AI is ideally suited for sales, customer relationships and customer support use-cases. * Easily create a knowledge base with our intuitive Console * Connect with channels of your choice (Facebook Messenger, Skype, Telegram, etc) * Use on your website or use with a third party webchat * Connect with external systems (CRM, Email Marketing software, etc) Learn more about ONE.AI

Multi-channel conversational platform powered by artificial intelligence that is ideal for sales, customer care & inbound marketing. Learn more about ONE.AI

WebHR is revolutionizing the way HR works. WebHR is a Social all-in-one Cloud based HR Software for Small & Medium Enterprises that handles everything from Hire to Retire, in the most innovate way. WebHR not only saves money to the companies, but also boosts productivity, saves space and make inter and intra-office communications fast, reliable and more efficient. WebHR assists in managing a companys most important asset - its People. Learn more about WebHR

WebHR is everyone's favorite and a global leader in Cloud HR - Helps you manage the most important asset in your company - your People! Learn more about WebHR

Lucy

by Equals 3

Lucy works as an AI-powered knowledge management platform. Built for the Fortune 1000 and the agencies that serve them, she combs through more data in a minute than an entire team could sift through in a yearunlocking, democratizing, and making it instantly accessible to those who need it. Powered by Equals 3 Proprietary IP and machine learning algorithms, Lucy analyzes structured and unstructured data and empowers team to do far more in much less time. You + Lucy = 3 Learn more about Lucy

AI-powered Knowledge Management: Lucy absorbs, analyzes and delivers insights from the entirety of your enterprise knowledge. Learn more about Lucy

It's about time we ended manual time tracking. Powered by AI and deep learning, Timely is the only time tracking software that offers fully automatic time tracking. You never have to remember to log hours, chase missing details or create timesheets ever again. Now all your billable hours are automatically recorded, whether you're a moonlighting freelancer or a multinational company. Organise your work in an intelligent timeline, and use powerful dashboards for proactive decision making. Learn more about Timely

The only fully automatic time tracking app, powered by machine learning and deep learning. Learn more about Timely

Acobot increases your online sales using conversational AI. Powered by advanced machine learning technology, Acobot learns from your website and engages the users autonomously. It greets users, answers their questions, and nudges them to act as you expect. The outcomes are increased leads, boosted conversions and improved bottom lines. Acobot uses AI to build AI. It's fully automated. All you need to do is just sign up and provide your home page URL. AI will then do all the work for you. Learn more about Acobot

Aco, the AI chatbot, learns from your website, engages users and turns them into sales leads, all by itself! Learn more about Acobot

Google Cloud's AI provides modern machine learning services, with pre-trained models and a service to generate your own tailored models Learn more about Google Cloud Platform

Google Cloud's AI provides modern machine learning services, with pre-trained models and a service to generate your own tailored models Learn more about Google Cloud Platform

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping. Learn more about ArcGIS

Integrated collection of GIS software products; provides a standards-based platform for spatial analysis, data management, and mapping. Learn more about ArcGIS

Video creation platform driven by A.I. and designed for businesses to produce social videos for content marketing. Learn more about Lumen5

Video creation platform driven by A.I. and designed for businesses to produce social videos for content marketing. Learn more about Lumen5

ChatBot

by LiveChat

ChatBot offers companies a simple way to design, write and deploy interactive conversational chatbots without coding. Learn more about ChatBot

ChatBot offers companies a simple way to design, write and deploy interactive conversational chatbots without coding. Learn more about ChatBot

H2O

by H2O.ai

H2O is a fully open source, distributed in-memory machine learning platform with linear scalability. Learn more about H2O

H2O is a fully open source, distributed in-memory machine learning platform with linear scalability. Learn more about H2O

An AI Analytics solution that discovers business incidents in real time with correlated anomaly detection and built-in data science. Learn more about Anodot

An AI Analytics solution that discovers business incidents in real time with correlated anomaly detection and built-in data science. Learn more about Anodot

Braina

by Brainasoft

Multi-language speech recognition software with the ability to dictate in any third party software or to fill forms on websites. Learn more about Braina

Multi-language speech recognition software with the ability to dictate in any third party software or to fill forms on websites. Learn more about Braina

Atomic Reach

by Atomic Reach

Schedule a 30 minute call to get started with a free Content Audit today! Learn more about Atomic Reach

Schedule a 30 minute call to get started with a free Content Audit today! Learn more about Atomic Reach

The platform helps companies to deliver a better customer experience combining human and artificial intelligence through live chat. Learn more about Botmind

The platform helps companies to deliver a better customer experience combining human and artificial intelligence through live chat. Learn more about Botmind

AI Scheduling Software. Learn more about Amy

AI Scheduling Software. Learn more about Amy

THRON, the Intelligent DAM that reduces marketing complexity thanks to the support of Artificial Intelligence. Learn more about THRON

THRON, the Intelligent DAM that reduces marketing complexity thanks to the support of Artificial Intelligence. Learn more about THRON

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. Learn more about DontGo

DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. Learn more about DontGo

SalesDirector.ai

by SalesDirector.ai

AI-based Sales Forecasting, Pipeline Management, Deal Inspection & Sales Coaching Software for Enterprise Teams Learn more about SalesDirector.ai

AI-based Sales Forecasting, Pipeline Management, Deal Inspection & Sales Coaching Software for Enterprise Teams Learn more about SalesDirector.ai

zoovu

by Zoovu Ltd

zoovu digital assistants help brands and retailers create human-friendly engagement experiences. Learn more about zoovu

zoovu digital assistants help brands and retailers create human-friendly engagement experiences. Learn more about zoovu

Clickworker

by Clickworker

Cloud technology platform for data management and AI algorithms training. Learn more about Clickworker

Cloud technology platform for data management and AI algorithms training. Learn more about Clickworker

Evie.ai

by Forty Two Labs

AI Assistant platform for intelligent enterprises that offers out-of-the-box scheduling, project management and recruiting assistants. Learn more about Evie.ai

AI Assistant platform for intelligent enterprises that offers out-of-the-box scheduling, project management and recruiting assistants. Learn more about Evie.ai

Yodel

by YodelTalk

Yodel is a business phone system that allows you to make and receive calls directly inside of Slack using your existing phone numbers. Learn more about Yodel

Yodel is a business phone system that allows you to make and receive calls directly inside of Slack using your existing phone numbers. Learn more about Yodel

Intelligent product builder, leveraging AI to automate product scoping and assignment of talent for development. Learn more about TARA.ai

Intelligent product builder, leveraging AI to automate product scoping and assignment of talent for development. Learn more about TARA.ai

Solution for creating and deploying AI. Use a drag & drop interface to design deep learning models with ease Learn more about Deep Learning Studio

Solution for creating and deploying AI. Use a drag & drop interface to design deep learning models with ease Learn more about Deep Learning Studio

Valohai

by Valohai

Deep Learning Management Platform for data science teams. Automate machine orchestration, version control & pipeline coordination. Learn more about Valohai

Deep Learning Management Platform for data science teams. Automate machine orchestration, version control & pipeline coordination. Learn more about Valohai

Oxcyon's in the 2018 GARTNER MAGIC QUADRANT - answers served to each of your users within any web based app via our AI Coach..easy Learn more about Centralpoint

Oxcyon's in the 2018 GARTNER MAGIC QUADRANT - answers served to each of your users within any web based app via our AI Coach..easy Learn more about Centralpoint

AppZen

by AppZen

Leverage AppZen's artificial intelligence to audit 100% of your expense reports, invoices, and contracts in seconds. Learn more about AppZen

Leverage AppZen's artificial intelligence to audit 100% of your expense reports, invoices, and contracts in seconds. Learn more about AppZen

Synaptik

by True Interaction

Plug. Play. Predict. An Automated Predictive Analytics Framework. Learn more about Synaptik

Plug. Play. Predict. An Automated Predictive Analytics Framework. Learn more about Synaptik

Metigy

by Metigy

Metigy is a social media marketing platform that uses AI to provide Decision Support via a real-time stream of Insights and Actions Learn more about Metigy

Metigy is a social media marketing platform that uses AI to provide Decision Support via a real-time stream of Insights and Actions Learn more about Metigy

nanoRep

by nanoRep

nanorep is a digital self-service solution that provides personalized guidance to every consumer at their moment of need, on any device Learn more about nanoRep

nanorep is a digital self-service solution that provides personalized guidance to every consumer at their moment of need, on any device Learn more about nanoRep

Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks. Learn more about Customer Support Tickets Analytics

Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks. Learn more about Customer Support Tickets Analytics

Recast.AI

by Recast.AI

Recast.AI allows developers to easily create bots and companies to improve customer support with automated agents. Learn more about Recast.AI

Recast.AI allows developers to easily create bots and companies to improve customer support with automated agents. Learn more about Recast.AI

Clarifai

by Clarifai

Designed for developers, it is an image recognition API that provides computer vision platform to build AI-based solutions. Learn more about Clarifai

Designed for developers, it is an image recognition API that provides computer vision platform to build AI-based solutions. Learn more about Clarifai

Luminate

by Predictly Tech Labs

Automated SEO plugins for wordpress and non-wordpress powered by AI. Learn more about Luminate

Automated SEO plugins for wordpress and non-wordpress powered by AI. Learn more about Luminate

AI Assist

by AI Assist

Marketing automation solution that helps finance industries with lead generation, AI prospecting, nurturing, and sales. Learn more about AI Assist

Marketing automation solution that helps finance industries with lead generation, AI prospecting, nurturing, and sales. Learn more about AI Assist

Radically increases engagement using artificial intelligence (A.I.) to personalize every digital interaction with your audience. Learn more about Cerkl

Radically increases engagement using artificial intelligence (A.I.) to personalize every digital interaction with your audience. Learn more about Cerkl

Grooper

by Grooper

Grooper is the leading software platform for extracting data from documents and transforming it into actionable information. Learn more about Grooper

Grooper is the leading software platform for extracting data from documents and transforming it into actionable information. Learn more about Grooper

Virtual Workforce

by Actionable Science

Actionable Science provides AI powered Chatbots which can be designed as per requirements and deployed within a weeks' time Learn more about Virtual Workforce

Actionable Science provides AI powered Chatbots which can be designed as per requirements and deployed within a weeks' time Learn more about Virtual Workforce

Cliengo

by Cliengo

Multi-language chatbot tool with built-in contact tracking for sales teams. Learn more about Cliengo

Multi-language chatbot tool with built-in contact tracking for sales teams. Learn more about Cliengo

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What is Artificial Intelligence Software?

Artificial Intelligence software mimics human behavior and learning patterns and can be utilized in a variety of business areas, from customer service and sales (in the form of chatbots) to data analysis and IT tasks automation.


Artificial Intelligence Software Buyers' Guide

1. What is artificial intelligence software?

Artificial Intelligence (AI) software mimics human behavior and learning patterns. It can be utilized in a variety of business areas, from customer service and sales (in the form of chatbots), to data analysis and IT task automation.


2. The benefits of artificial intelligence software

  • Faster, more accurate data analysis. AI machine learning algorithms can sift through reams of data much faster than humans, and provide actionable insights you wouldn’t get from a run-of-the-mill software program.

  • Let your customer service agents focus on what’s important. Natural language processing (NLP) applications powered by AI tools can help address customer problems and solve lower levels issues without human intervention, allowing your service agents to focus on truly intractable problems.

  • Automate low-level tasks to save time. AI platforms can automate all kinds of tasks your team would otherwise spend significant time on, from predicting when a certain part will need maintenance to filling in common phrases in your email, up through automatic employee scheduling for your entire office.

3. Typical features of artificial intelligence software

Typical Features Description
Machine learning Businesses can apply machine learning algorithms to business data such as sales and revenue, which can provide strategic insights at scale.
Speech recognition Train your system to interpret and transcribe voice messages. This functionality can be used for anything from chatbots, to intelligent phone trees, to rich search functionality.
Predictive analytics Predict future data based on historical data sets.
Virtual personal assistant (VPA) Program systems to assists users in their administrative responsibilities. Automatically capture notes and action items from meetings, set calendar appointments, or track progress with intuitive, voice-based interfaces.
Features w/ descriptions
Machine learning: Businesses can apply machine learning algorithms to business data such as sales and revenue, which can provide strategic insights at scale.
Speech recognition: Train your system to interpret and transcribe voice messages. This functionality can be used for anything from chatbots, to intelligent phone trees, to rich search functionality.
Predictive analytics: Predict future data based on historical data sets.
Virtual personal assistant (VPA): Program systems to assists users in their administrative responsibilities. Automatically capture notes and action items from meetings, set calendar appointments, or track progress with intuitive, voice-based interfaces.

The AI software directory lets you filter by feature(s) to only view options that meet your business needs, which can help you narrow your software shortlist.


4. The cost of artificial intelligence software?

AI systems vary in cost and pricing model, especially given the industry-specific nature of some AI tools. Generally, AI software pricing can be broken down into an annual license model or a monthly, Software-as-a-Service (SaaS) model. Pricing often increases based on number of users, functionality, integration requirements, or number of servers.

Most of the products in the market are priced on a “per user, per month” basis, and can be broken down into three pricing tiers based on their starting price:

Price Ranges:
  • $4 - 20
  • $20 - 100
  • $100+

*The pricing included in this list is for the entry-level/lowest priced offering found on vendor websites on October 23rd, 2018.


5. Considerations when purchasing artificial intelligence software

  • Beware the hype machine. “Artificial intelligence” is a perennial small business buzzword that’s always on the verge of changing the world...next year. If you’re considering AI software, make sure you’re doing it for the right reasons: because you’re solving a real, significant business problem for your organization, and not just chasing a trend.

  • Explore applications tailored to your industry. AI software is a broad term that can be almost meaningless if you lack a clear vision for what you need the tool to do within your business. Plenty of industry-specific applications are tailor-made to solve the problems you need them to in dedicated industries (e.g., healthcare, HR). Shortlist products focused on your market, if possible.

  • Make sure you have the right in-house expertise. A data analytics machine learning algorithm won’t be much help if you lack a data scientist or someone with similar skills to interpret the results and manage the software. While many AI systems are simple enough that you don’t need to hold a PhD in applied mathematics, others could be hard to understand without one. Evaluate any systems you’re considering for usability based on the skill sets available to you.

6. Relevant artificial intelligence software trends

  • Conversational user interfaces will make AI even more accessible. Being able to talk to your computer and have your AI software understand and take action based on voice commands will become more widespread in the next two to five years. With Amazon’s Alexa already showing the possibilities, expect smaller players to have some sort of voice functionality in the near future. According to our research, 68% of small and midsize businesses (SMBs) are using or plan to use conversational user interfaces within the next one to two years.

  • Expect to see artificial intelligence functionality in every device you own. While your phone already has artificial intelligence capabilities, AI-enhanced devices will be exploding onto the market in just a few short years. From delivery drones and vacuuming robots, to thermostats and even coffee cups, AI-enabled tools will be learning how to do their jobs better so you can save time for bigger things. According to our research, 53% of SMBs are using or plan to use AI or machine learning technology within the next one to two years.

Sources

The following sources were used for this document:

  1. What Is Artificial Intelligence Software? (And Do You Need It?), Capterra (Date accessed: October 23, 2018)
  2. 20 Machine Learning and Artificial Intelligence Statistics, Capterra (Date accessed: October 23, 2018)
  3. Top 5 Tech Trends for Small Business, Capterra (Date accessed: October 23, 2018)
  4. The 10 Biggest Small Business Trends for 2018, Capterra (Date accessed: October 23, 2018)
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