Ada vs Kofax TotalAgility

Best For

Who Uses This Software?

Companies looking to automate their tier one support whilst controlling how their brand is represented to customers. Businesses with high support volume are usually a great fit.

Accelerates high-value customer journeys to a positive outcome, journeys such as new customer onboarding, claim processing, loan automation, citizen service provision, supplier management, and more.

Target Customer Size (Users)

1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
Not provided by vendor

Screenshots

View 3 screenshots 133479 thumb
View 5 screenshots 85753 thumb

Ratings

Overall


5 / 5
(2)

4 / 5
(1)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Kofax TotalAgility vs Ada


Ada vs Kofax TotalAgility

Best For

Who Uses This Software?

Companies looking to automate their tier one support whilst controlling how their brand is represented to customers. Businesses with high support volume are usually a great fit.

Accelerates high-value customer journeys to a positive outcome, journeys such as new customer onboarding, claim processing, loan automation, citizen service provision, supplier management, and more.

Target Customer Size (Users)

1000+

10 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
Not provided by vendor

Ratings

Overall


5 / 5
(2)

4 / 5
(1)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Kofax TotalAgility vs Ada