Spoke vs TalkLift

Starting Price

$1.00/month/user

$29.00/month/user

Best For

Spoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

We serve both retail and corporate clients who want to generate leads and automate conversation with their customers. Some of the industries we serve include insurance, e-commerce, banking, retail

Rating


4.8 / 5
(33)
Read All Reviews
(0)

Ideal number of Users

100 - 1000+

1 - 99

Ease of Use


4.7 / 5


  • "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."

  • "Easy to use after training. Get more time back into your day when Spoke answers a lot of frequently asked questions."



Customer Support


5 / 5


  • "Spoke has changed the way I triage and respond to help desk tickets."

  • "We use it for not only our IT team but for internal sales and customer support questions as well."



Features & Functionality


4.3 / 5


  • "I love how intuitive the platform is to use. It takes little to no training and it learns the material so quickly."

  • "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."



Value for Money


4.8 / 5




Product Features

  • check Chatbot
  • close For eCommerce
  • close For Healthcare
  • close For Sales
  • close Multi-Language
  • close Predictive Analytics
  • check Process/Workflow Automation
  • close Virtual Personal Assistant (VPA)
  • check Chatbot
  • check For eCommerce
  • close For Healthcare
  • check For Sales
  • close Multi-Language
  • close Predictive Analytics
  • check Process/Workflow Automation
  • check Virtual Personal Assistant (VPA)

Screenshots

View 4 screenshots 105577 thumb
View 4 screenshots 156512 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Spoke vs TalkLift

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