Infrrd OCR vs Customer Support Tickets Analytics

Starting Price

Not provided by vendor Not provided by vendor

Best For

BFSI, Retail, BPO Sector, Utilities, CPG, Oil & Gas, Mortgage, Real Estate

Assists firms in sectors such as retail, software, app vendors, logistics, wholesale, distributors, telecom service providers and ISPs.

Ideal number of Users

2 - 1000+

1000+

Rating


4.2 / 5
(4)

5 / 5
(4)

Ease of Use


3.8 / 5

5 / 5

Customer Support


3.8 / 5

5 / 5

Features & Functionality


4 / 5

4.8 / 5

Value for Money


4 / 5

4.8 / 5

Product Features

  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Screenshots

View 1 screenshot 108058 thumb
View 5 screenshots 103045 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Infrrd OCR vs Customer Support Tickets Analytics

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Customer Support Tickets Analytics vs Infrrd OCR