Customer Support Tickets Analytics vs VIABI

Starting Price

Not provided by vendor

$49.00/month/user

Best For

Assists firms in sectors such as retail, software, app vendors, logistics, wholesale, distributors, telecom service providers and ISPs.

Insurances, Industries, automotive, corporations that need time and visibility, SMB looking for growth, sales department, Human resources departments, software editors, developpers

Rating


5 / 5
(4)


5 / 5
(1)

Ideal number of Users

1000+

1 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • check Chatbot
  • close For eCommerce
  • close For Healthcare
  • check For Sales
  • check Multi-Language
  • check Predictive Analytics
  • check Process/Workflow Automation
  • close Virtual Personal Assistant (VPA)
  • check Chatbot
  • close For eCommerce
  • close For Healthcare
  • close For Sales
  • check Multi-Language
  • close Predictive Analytics
  • check Process/Workflow Automation
  • check Virtual Personal Assistant (VPA)

Screenshots

View 5 screenshots 103045 thumb
View 2 screenshots 153500 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Customer Support Tickets Analytics vs VIABI

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