askSpoke vs Amp.ai

Starting Price

$4.00/month/user

Not provided by vendor

Best For

askSpoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

Enterprises that focus on growth and continuously improving their websites, mobile apps, UX, UI and every step of the conversion funnel through Experimentation, Optimization and Personalization.

Ideal number of Users

100 - 1000+

1 - 1000+

Rating


4.8 / 5
(33)
Read All Reviews

5 / 5
(1)

Ease of Use


4.7 / 5


  • "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."

  • "Easy to use after training. Get more time back into your day when Spoke answers a lot of frequently asked questions."


5 / 5


Customer Support


5 / 5


  • "Spoke has changed the way I triage and respond to help desk tickets."

  • "We use it for not only our IT team but for internal sales and customer support questions as well."


5 / 5


Features & Functionality


4.3 / 5


  • "I love how intuitive the platform is to use. It takes little to no training and it learns the material so quickly."

  • "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."


5 / 5


Value for Money


4.8 / 5



5 / 5


Product Features

  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Screenshots

View 5 screenshots 205918 thumb
View 5 screenshots 129133 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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