Starting Price

Best For

Spoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

Busy webshop owners that want to free their time and increase conversion with no added effort.

Rating

Ideal number of Users

100 - 1000+

500-999

Ease of Use

• "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."


• "Easy to use after training. Get more time back into your day when Spoke answers a lot of frequently asked questions."

• Not enough reviews

Customer Support

• "Spoke has changed the way I triage and respond to help desk tickets."


• "We use it for not only our IT team but for internal sales and customer support questions as well."

• Not enough reviews

Features & Functionality

• "I love how intuitive the platform is to use. It takes little to no training and it learns the material so quickly."


• "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."

• Not enough reviews

Value for Money

• Not enough reviews

• Not enough reviews

Product Features

• check Chatbot
• close For eCommerce
• close For Healthcare
• close For Sales
• close Multi-Language
• close Predictive Analytics
• check Process/Workflow Automation
• close Virtual Personal Assistant (VPA)

• close Chatbot
• check For eCommerce
• close For Healthcare
• close For Sales
• close Multi-Language
• close Predictive Analytics
• close Process/Workflow Automation
• check Virtual Personal Assistant (VPA)

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• check Live Online
• close Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• check Documentation