Sisense vs askSpoke

Starting Price

Not provided by vendor

$4.00/month/user

Best For

From emerging startups to established enterprises, with the ability to scale and grow as your business does.

askSpoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

Ideal number of Users

1 - 1000+

100 - 1000+

Rating


4.6 / 5
(315)
Read All Reviews

4.8 / 5
(33)
Read All Reviews

Ease of Use


4.5 / 5


  • "Ease of use, great features, and always evolving. Great ability to analyze and visualize complex data sets."

  • "I like the ease of use and the capabilities the system provides. The ability to bring together data from different sources is very valuable."


4.7 / 5


  • "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."

  • "Easy to use after training. Get more time back into your day when Spoke answers a lot of frequently asked questions."

Customer Support


4.7 / 5


  • "We are earlyin but our AE and Tech support have been outstanding and we're excited to implement."

  • "Excellent customer support. I have yet to find scenario where the support team did not step up to help resolve the issue."


5 / 5


  • "Spoke has changed the way I triage and respond to help desk tickets."

  • "We use it for not only our IT team but for internal sales and customer support questions as well."

Features & Functionality


4.3 / 5


  • "Sisense support is super helpful and extremely responsive. I fell like whenever I have a problem, it is being resolved quicker than I expect."

  • "The customer service has been outstanding. Sisense has completely "owned" all of our requests and responded quickly and comprehensively."


4.3 / 5


  • "I love how intuitive the platform is to use. It takes little to no training and it learns the material so quickly."

  • "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."

Value for Money


4.4 / 5


  • "Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop. Very solid solution for the price."

  • "For new costumers, really easy to setup and to get quick and high quality insights about your data."


4.8 / 5


Product Features

  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Sisense vs askSpoke

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askSpoke vs Sisense