Splunk Enterprise vs askSpoke

Starting Price

Not provided by vendor

$4.00/month/user

Best For

Organizations worldwide that want to create real-time business impact from their data. Solutions for IT, security, IoT and business operations.

askSpoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, and operations, and office management.

Ideal number of Users

2 - 1000+

100 - 1000+

Rating


4.6 / 5
(109)
Read All Reviews

4.8 / 5
(33)
Read All Reviews

Ease of Use


4.1 / 5


  • "User friendly and an awesome dashboard to manage your logs and analyze your apps."

  • "I love how easy it is to use and to find my data. The search engine is so fast and intuitive."


4.7 / 5


  • "Spoke is a well thought out tool that offers a really useful level of function -vs- complexity for knowledge and request management."

  • "Easy to use after training. Get more time back into your day when Spoke answers a lot of frequently asked questions."

Customer Support


4.3 / 5



5 / 5


  • "Spoke has changed the way I triage and respond to help desk tickets."

  • "We use it for not only our IT team but for internal sales and customer support questions as well."

Features & Functionality


4.5 / 5


  • "Best in its performance and versions are being upgraded at regular intervals and its best in delivering the outcomes as required."

  • "Web-based GUI that clean is powerful. Sales/Technical Reps are top notch in fielding questions and evaluating environment for deployment."


4.3 / 5


  • "I love how intuitive the platform is to use. It takes little to no training and it learns the material so quickly."

  • "How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes."

Value for Money


4.2 / 5


  • "The ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver."

  • "Consider a product with a good performance vs price ratio."


4.8 / 5


Product Features

  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Chatbot
  • For eCommerce
  • For Healthcare
  • For Sales
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Screenshots

View 5 screenshots 200326 thumb
View 5 screenshots 205918 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Splunk Enterprise vs askSpoke

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