# Best IT Asset Management Software 2026 | Capterra > Find the top IT Asset Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/it-asset-management-software --- # Best IT Asset Management Software Last updated on July 16, 2026 How to find the right IT Asset Management Software? Learn more from our team about IT Asset Management Software pricing features and benefits in our IT Asset Management Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is IT asset management software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 16, 2026 [IT asset management (ITAM) software](https://www.capterra.com/it-asset-management-software/) facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.  * * * For more information consult our [IT Asset Management Buyers Guide](#buyers-guide-content) ## JumpCloud Rating: 4.6 out of 5 (293 reviews) Profile: [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $3.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - User Management: 4.5 rating - Access Controls/Permissions: 4.7 rating - Third-Party Integrations: 4.3 rating - Self Service Portal: 4.0 rating #### Lowest rated features - API: 2.0 rating - Audit Management: 4.5 rating - Reporting/Analytics: 4.5 rating - Asset Tracking: 5.0 rating #### Feature-related review snippet Reviewer: Laura T. Reviewer details: Computer Software, 11-50 employees Published: October 1, 2024 > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." ### Gallery tab Ease of use: 4.6 out of 5 (293 reviews) #### Related review snippet Reviewer: Niraj K. Reviewer details: Information Technology and Services, 501-1,000 employees Published: June 29, 2026 > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves security." ### Integrations tab JumpCloud connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/175092/JumpCloud-DaaS/#integrations) #### Most popular integrations - Slack: 5.0 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.8 rating - Microsoft 365: 4.6 rating - GitHub: 4.6 rating #### Integrations-related review snippet Reviewer: William M. Reviewer details: Renewables & Environment, 201-500 employees Published: July 10, 2025 > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." --- ## Hexnode UEM Rating: 4.6 out of 5 (153 reviews) Profile: [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? An all in one solution for iOS, fireOS, Macs, Android, Apple TVs, Linux, ChromeOS, visionOS, Windows devices and laptop management. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Reporting/Analytics: 4.5 rating - Asset Tracking: 4.4 rating - Inventory Management: 4.3 rating - Audit Management: 4.7 rating #### Lowest rated features - Third-Party Integrations: 2.0 rating - Compliance Tracking: 4.6 rating - Alerts/Notifications: 4.8 rating - Data Import/Export: 5.0 rating #### Feature-related review snippet Reviewer: felipe H. Reviewer details: Information Technology and Services, 11-50 employees Published: November 3, 2025 > "Interface is very user friendly." ### Gallery tab Ease of use: 4.5 out of 5 (153 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Banking, 5,001-10,000 employees Published: January 23, 2026 > "Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort." ### Integrations tab Hexnode UEM connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/146405/Hexnode-MDM/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Zendesk Suite: 5.0 rating - Microsoft Azure: 4.3 rating - Okta: 4.0 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Banking, 5,001-10,000 employees Published: January 23, 2026 > "Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs." --- ## Setyl Rating: 4.9 out of 5 (26 reviews) Profile: [Setyl](https://www.capterra.com/p/213372/Setyl/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get the who, what, why, where, when of your IT assets and software licenses — with the Setyl IT Asset Management Software. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 5.0 rating - Inventory Management: 5.0 rating - Alerts/Notifications: 5.0 rating - Audit Management: 5.0 rating #### Lowest rated features - User Management: 4.5 rating - Audit Trail: 5.0 rating - Data Import/Export: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Ophelia S. Reviewer details: Computer Software, 201-500 employees Published: February 17, 2022 > "Having the asset inventory so visualised is extremely helpful and handy." ### Gallery tab Ease of use: 5.0 out of 5 (26 reviews) #### Related review snippet Reviewer: Emma P. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 9, 2024 > "Integration with Microsoft 365, amount of information that can be captured" ### Integrations tab Setyl connects with 74+ software tools. [See all integrations](https://www.capterra.com/p/213372/Setyl/#integrations) #### Most popular integrations - Microsoft 365: 4.8 rating - Xero: 4.4 rating - Paylocity: 4.3 rating - Workday HCM: 4.5 rating - Okta: 4.7 rating - TriNet HR Plus: 4.2 rating #### Integrations-related review snippet Reviewer: Emma P. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 9, 2024 > "Integration with Microsoft 365, amount of information that can be captured" --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Esper Rating: 4.5 out of 5 (48 reviews) Profile: [Esper](https://www.capterra.com/p/180690/Esper/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $4.00 Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.3 rating - Reporting/Analytics: 4.3 rating - Monitoring: 5.0 rating - API: 4.0 rating #### Feature-related review snippet Reviewer: David E. Reviewer details: Information Technology and Services, 51-200 employees Published: June 19, 2023 > "Being able to remote in and easily navigate the kiosk to configure settings and verify functionality enables us to support our customers and resolve issues quickly. " ### Gallery tab Ease of use: 4.6 out of 5 (48 reviews) #### Related review snippet Reviewer: David E. Reviewer details: Information Technology and Services, 51-200 employees Published: June 19, 2023 > "Being able to remote in and easily navigate the kiosk to configure settings and verify functionality enables us to support our customers and resolve issues quickly. " ### Integrations tab Esper connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/180690/Esper/#integrations) #### Most popular integrations - Okta: 4.7 rating - Google Pay: 4.6 rating - ServiceNow: 4.5 rating - AWS Lambda: 4.6 rating - CrowdStrike: 4.7 rating - Apple Business Essentials: 3.8 rating --- ## Nlyte DCIM Rating: 4.3 out of 5 (23 reviews) Profile: [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Gartner identified Nlyte as providing cornerstone technology for the evolving Hybrid Digital Infrastructure Management (HDIM) space. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $20.00 Pricing details: Per Year Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 4.0 rating - Inventory Management: 4.0 rating ### Gallery tab Ease of use: 3.9 out of 5 (23 reviews) ### Integrations tab Nlyte DCIM connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/130586/Nlyte-DCM/#integrations) #### Most popular integrations - ServiceNow: 4.5 rating --- ## Zylo Rating: 4.5 out of 5 (4 reviews) Profile: [Zylo](https://www.capterra.com/p/173251/Zylo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fueled by more data than any other provider, Zylo delivers actionable insights that allow you to quickly optimize your SaaS portfolio. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Not available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Available ### Gallery tab Ease of use: 4.8 out of 5 (4 reviews) ### Integrations tab Zylo connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/173251/Zylo/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating - Asana: 4.5 rating - GitHub: 4.8 rating - Box: 4.4 rating - Smartsheet: 4.5 rating --- ## Heimdal Patch & Asset Management Rating: 4.7 out of 5 (65 reviews) Profile: [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? An automated patch management tool for Windows, Linux & MacOS that helps you manage your software asset inventory. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $16.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Monitoring: 4.5 rating - Access Controls/Permissions: 5.0 rating - Alerts/Notifications: 4.3 rating - Customizable Reports: 4.0 rating #### Lowest rated features - Self Service Portal: 4.0 rating - Activity Dashboard: 4.5 rating - Asset Tracking: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (65 reviews) #### Related review snippet Reviewer: Mads Dröscher M. Reviewer details: Information Technology and Services, 11-50 employees Published: April 23, 2025 > "It can withstand thirdpary patches, Microsoft updates and my own applications - and addtionally, i am getting a full asset view of the whole environment." ### Integrations tab Heimdal Patch & Asset Management connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/#integrations) #### Most popular integrations - Autotask PSA: 4.2 rating - ConnectWise RMM: 4.2 rating - HaloPSA: 4.8 rating --- ## Torii Rating: 4.9 out of 5 (26 reviews) Profile: [Torii](https://www.capterra.com/p/172254/Torii/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? SaaS management platform - discover and automate your software portfolio to reduce spend, increase visibility, and enhance efficiency. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Not available - Asset Tracking: Not available - Support Ticket Management: Available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Available ### Gallery tab Ease of use: 4.8 out of 5 (26 reviews) #### Related review snippet Reviewer: João D. Reviewer details: Marketing and Advertising, 201-500 employees Published: December 24, 2020 > "Easy to use, very powerful workflow tool, a place to consolidate all the current adopted technology across the company." ### Integrations tab Torii connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/172254/Torii/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - Microsoft 365: 4.6 rating - GitHub: 4.8 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating --- ## ManageEngine ServiceDesk Plus Rating: 4.4 out of 5 (233 reviews) Profile: [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive ticket tracking system - Straightforward deployment and configuration Cons: - Complex and outdated interface #### Starting price Starting price: $16.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.4 rating - Incident Management: 4.7 rating - Prioritization: 4.7 rating - Asset Tracking: 3.9 rating #### Lowest rated features - Inventory Management: 4.3 rating - Third-Party Integrations: 4.4 rating - Alerts/Notifications: 4.3 rating - Reporting/Analytics: 4.3 rating ### Gallery tab Ease of use: 4.3 out of 5 (233 reviews) #### Related review snippet Reviewer: Edier L. Reviewer details: Marketing and Advertising, 201-500 employees Published: April 17, 2026 > "The expirience was good lot of documentation and intuitive interface that helps to setup this tool, all the integration between assets, inventory, contracts, tickets plus the option to have personalize workflows that do easy the company support process, helps to efenciency plus a very competitivy price per license." ### Integrations tab ManageEngine ServiceDesk Plus connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#integrations) #### Most popular integrations - Microsoft 365: 4.6 rating - Microsoft Outlook: 4.8 rating - ManageEngine Endpoint Central: 4.4 rating - Zoho Survey: 4.6 rating - Zoho Analytics: 4.4 rating - Site24x7: 4.7 rating #### Integrations-related review snippet Reviewer: Daniel T. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: February 3, 2025 > "Also great intergration with other Zoho products" --- ## OfficeSpace Rating: 4.8 out of 5 (56 reviews) Profile: [OfficeSpace](https://www.capterra.com/p/117248/OfficeSpace-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? OfficeSpace is an AI workplace platform that helps teams plan spaces, coordinate office days, and make real estate decisions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: No Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Not available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Not available - Barcode/Ticket Scanning: Not available - Cost Tracking: Not available - Maintenance Management: Available - Procurement Management: Not available #### Feature-related review snippet Reviewer: Dobrin T. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 13, 2020 > "The product is really easy to use and has many available customization options." ### Gallery tab Ease of use: 4.8 out of 5 (56 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Machinery, 51-200 employees Published: November 19, 2025 > "I liked OfficeSpace’s clear layout and easy desk-booking tools, which made navigating workspace resources simple and efficient." ### Integrations tab OfficeSpace connects with 28+ software tools. [See all integrations](https://www.capterra.com/p/117248/OfficeSpace-Software/#integrations) #### Most popular integrations - Slack: 5.0 rating - Google Meet: 4.5 rating - Microsoft Teams: 5.0 rating - Microsoft Outlook: 4.0 rating - Microsoft Azure: 4.6 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Griffin K. Reviewer details: Consumer Services, 1,001-5,000 employees Published: October 20, 2023 > "It was easy to integrate into our business and provides us with ease of use, access, and important data." --- ## Cloudaware Rating: 4.0 out of 5 (3 reviews) Profile: [Cloudaware](https://www.capterra.com/p/159195/CloudAware/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? See every asset. Control every risk. Cloudaware gives multi-cloud visibility to run your IT environment smarter and without surprises. #### Rating breakdown - Ease of Use: 3.7 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.10 Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Not available ### Gallery tab Ease of use: 3.7 out of 5 (3 reviews) ### Integrations tab Cloudaware connects with 84+ software tools. [See all integrations](https://www.capterra.com/p/159195/CloudAware/#integrations) #### Most popular integrations - Jira: 4.4 rating - Microsoft Azure: 4.6 rating - JIRA Service Management: 4.5 rating - Datadog: 4.6 rating - New Relic: 4.5 rating - Nessus: 4.7 rating - Dynatrace: 4.6 rating - CrowdStrike: 4.7 rating - Nagios XI: 4.5 rating --- ## Deel Rating: 4.9 out of 5 (4,295 reviews) Profile: [Deel](https://www.capterra.com/p/205015/Deel/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Track company devices from deployment to recovery with real-time asset visibility built into Deel IT’s device lifecycle management. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive platform navigation - Streamlined remote work processes Cons: - Cumbersome verification and login - Sluggish mobile and web performance #### Starting price Starting price: $5.00 Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Access Controls/Permissions: 5.0 rating - Audit Trail: 5.0 rating - Asset Tracking: 5.0 rating #### Feature-related review snippet Reviewer: Jose manuel G. Reviewer details: Information Technology and Services, 501-1,000 employees Published: February 20, 2026 > "Their interactive and easy-to-use platform displays everything with clear graphics and images......." ### Gallery tab Ease of use: 4.8 out of 5 (4,295 reviews) #### Related review snippet Reviewer: NIROB K. Reviewer details: Internet, Self-employed Published: April 23, 2026 > "The platform simplifies hiring remote employees and freelancers from different countries without worrying about legal complexities.i really liked the clean interface, fast onboarding process, and how everything from contracts to payments is handled in one place." ### Integrations tab Deel connects with 58+ software tools. [See all integrations](https://www.capterra.com/p/205015/Deel/#integrations) #### Most popular integrations - PayPal: 4.6 rating - BambooHR: 4.6 rating - Xero: 4.0 rating - NetSuite: 4.2 rating - Okta: 4.7 rating - Payoneer: 4.5 rating #### Integrations-related review snippet Reviewer: Franklin F. Reviewer details: Information Technology and Services, 201-500 employees Published: March 9, 2026 > "Seamless banking integration: Easy integration with JP Morgan Infinity enables fast and smooth transfers with minimal setup, reducing dependency on manual banking workflows." --- ## Virima Rating: 4.6 out of 5 (15 reviews) Profile: [Virima](https://www.capterra.com/p/178220/Virima/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Why settle for IT asset management when you really need IT asset knowledge? Virima ITAM delivers the insight IT organizations crave. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10000.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 5.0 rating - Inventory Management: 5.0 rating - Audit Management: 5.0 rating - Configuration Management: 5.0 rating #### Lowest rated features - Alerts/Notifications: 3.0 rating - Access Controls/Permissions: 4.0 rating - Incident Management: 4.0 rating - Support Ticket Management: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (15 reviews) ### Integrations tab Virima connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/178220/Virima/#integrations) #### Most popular integrations - Jira: 4.4 rating - Microsoft Azure: 4.6 rating - ServiceNow: 4.5 rating - Cherwell Service Management: 4.3 rating - AWS Config: 4.6 rating - HaloITSM: 4.7 rating - Hornbill: 4.7 rating - Xurrent: 4.7 rating - Ivanti Neurons for ITAM: 4.0 rating --- ## Freshservice Rating: 4.5 out of 5 (760 reviews) Profile: [Freshservice](https://www.capterra.com/p/132997/Freshservice/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Track assets, optimize spend, and ensure compliance across the lifecycle with Freshservice’s AI-native IT Asset Management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Streamlined team collaboration features - Robust workflow automation tools Cons: - Restrictive and basic reporting capabilities - Persistent bugs and limited customization #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Self Service Portal: 4.6 rating - Support Ticket Management: 4.8 rating - Access Controls/Permissions: 4.6 rating - Incident Management: 4.7 rating #### Lowest rated features - Prioritization: 4.1 rating - Asset Tracking: 4.3 rating - Knowledge Base Management: 4.3 rating - Change Management: 3.8 rating #### Feature-related review snippet Reviewer: Lucas B. Reviewer details: Financial Services, 501-1,000 employees Published: February 20, 2026 > "Freshservice’s biggest strength, in my experience, is how effortlessly everything comes together in one clean, intuitive platform—its interface is easy to navigate, automation removes a ton of repetitive work, and the built‑in asset management gives you clear visibility without feeling overwhelming, making it a tool that genuinely improves daily workflows rather than adding complexity" ### Gallery tab Ease of use: 4.6 out of 5 (760 reviews) #### Related review snippet Reviewer: Nathalie O. Reviewer details: Non-Profit Organization Management, 1,001-5,000 employees Published: February 17, 2026 > "During my recent implementation, I leveraged its capabilities to build high-performance custom workflows that required precision and scalability. While the platform offers extensive "out-of-the-box" features, its true power emerged when I integrated custom code." ### Integrations tab Freshservice connects with 54+ software tools. [See all integrations](https://www.capterra.com/p/132997/Freshservice/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Jira: 3.8 rating - Google Analytics 360: 4.7 rating - QuickBooks Online Advanced: 4.4 rating - Google Contacts: 4.7 rating - Harvest: 4.6 rating #### Integrations-related review snippet Reviewer: Mahesh M. Reviewer details: Information Services, 501-1,000 employees Published: March 17, 2026 > "The platform also integrates well with other tools, which helps maintain better visibility across IT operations." --- ## Tanium Rating: 4.2 out of 5 (5 reviews) Profile: [Tanium](https://www.capterra.com/p/148334/Tanium-Endpoint-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Provides real-time discovery and inventory of all endpoints to deliver accurate asset, software, and license intelligence. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 3.3 out of 5 - Features: 5.0 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Not available - Maintenance Management: Not available - Procurement Management: Not available ### Gallery tab Ease of use: 4.2 out of 5 (5 reviews) ### Integrations tab Tanium connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/148334/Tanium-Endpoint-Platform/#integrations) #### Most popular integrations - Okta: 4.7 rating - Cloudflare: 4.7 rating - IBM Security QRadar: 4.5 rating - ScreenMeet: 4.7 rating - Oomnitza: 4.4 rating - Cortex XSOAR: 4.8 rating - Splunk APM: 5.0 rating - BigID: 5.0 rating - Cyware --- ## SysAid Rating: 4.5 out of 5 (521 reviews) Profile: [SysAid](https://www.capterra.com/p/107225/SysAid/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Streamlined IT team coordination Cons: - Recurring technical and reliability problems - Challenging and limited reporting tools #### Starting price Starting price: $89.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.9 rating - Alerts/Notifications: 4.7 rating - Incident Management: 4.7 rating - Service Level Agreement (SLA) Management: 4.6 rating #### Lowest rated features - Email Management: 2.5 rating - Knowledge Base Management: 4.6 rating - Self Service Portal: 4.6 rating - Asset Tracking: 4.5 rating #### Feature-related review snippet Reviewer: Wealth A. Reviewer details: Banking, 10,001+ employees Published: March 25, 2026 > "It performs well for core functions, but there’s definitely room for improvement in terms of usability, flexibility, and modern user experience." ### Gallery tab Ease of use: 4.5 out of 5 (521 reviews) #### Related review snippet Reviewer: PRINCESS G. Reviewer details: Banking, 10,001+ employees Published: April 2, 2026 > "Its automation and clear workflows improve response times and support better cross‑team communication. While setup and configuration can be challenging at times, and the interface could be smoother, it still provides strong value with its insights and integrated ITSM features." ### Integrations tab SysAid connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/107225/SysAid/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Google Workspace: 4.7 rating - Jira: 4.4 rating - Microsoft 365: 4.6 rating - TeamViewer ONE: 4.6 rating #### Integrations-related review snippet Reviewer: Sayed M. Reviewer details: Airlines/Aviation, 501-1,000 employees Published: August 29, 2024 > "I am satisfied with the new intermigrations." --- ## Asset Panda Rating: 4.6 out of 5 (1,366 reviews) Profile: [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Learn why Forbes rated Asset Panda the #1 Asset Tracking Software of 2022. Try Asset Panda with a free 14-day trial (no card required)! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Tailored configuration options - Highly adaptable asset management Cons: - User management limitations - Recurring bugs and glitches #### Starting price Starting price: Not available Pricing details: Flat Rate, One Time Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.7 rating - Asset Tracking: 4.6 rating - Reporting/Analytics: 4.3 rating - Audit Trail: 4.8 rating #### Lowest rated features - Cost Tracking: 3.5 rating - Data Import/Export: 3.8 rating - Procurement Management: 3.8 rating - Workflow Management: 3.8 rating #### Feature-related review snippet Reviewer: Casey W. Reviewer details: Media Production, 1-10 employees Published: September 24, 2024 > "The layout is super clean and easy to navigate which is crucial and makes onboarding easy." ### Gallery tab Ease of use: 4.5 out of 5 (1,366 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "The customizable features and mobile accessibility made inventory management more efficient and helped reduce time spent searching for assets or updating records manually." ### Integrations tab Asset Panda connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/142562/Asset-Panda/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Google Workspace: 4.8 rating - Zendesk Suite: 2.5 rating - Freshdesk: 4.5 rating - Zapier: 4.0 rating - Microsoft Azure: 4.6 rating #### Integrations-related review snippet Reviewer: Jeff C. Reviewer details: Fine Art, 1-10 employees Published: August 8, 2023 > "Integration was fairly painless and for the most part without headaches." --- ## Invgate Asset Management Rating: 4.4 out of 5 (14 reviews) Profile: [Invgate Asset Management](https://www.capterra.com/p/236456/InvGate-Insight/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Understand and manage IT assets with clear insights into their lifecycle, improving decision-making and operational efficiency. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.7 rating - Asset Tracking: 4.4 rating - Reporting/Analytics: 3.7 rating - Cost Tracking: 4.7 rating #### Lowest rated features - Customizable Fields: 4.0 rating - Alerts/Notifications: 4.3 rating - Audit Management: 4.3 rating - Data Visualization: 4.5 rating ### Gallery tab Ease of use: 4.5 out of 5 (14 reviews) ### Integrations tab Invgate Asset Management connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/236456/InvGate-Insight/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Jira: 4.4 rating - Google Cloud: 4.7 rating - Remote Desktop Manager: 4.6 rating - Amazon EC2: 4.7 rating - RealVNC Connect: 4.4 rating - Azure Backup: 4.6 rating - Microsoft Entra ID: 4.7 rating - AWS Cloud9: 4.5 rating --- ## TeamViewer ONE Rating: 4.6 out of 5 (11,629 reviews) Profile: [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Discover and manage every device, software, and hidden asset on your network, all in one dashboard. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Quick and simple installation - Seamless remote teamwork Cons: - Expensive and restrictive licensing - High dependency on internet #### Starting price Starting price: $24.90 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Controls/Permissions: 4.3 rating - API: 4.5 rating - Third-Party Integrations: 4.0 rating - Monitoring: 5.0 rating #### Lowest rated features - Barcode/Ticket Scanning: 4.0 rating #### Feature-related review snippet Reviewer: Rafique S. Reviewer details: Electrical/Electronic Manufacturing, 1,001-5,000 employees Published: October 14, 2025 > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." ### Gallery tab Ease of use: 4.6 out of 5 (11,629 reviews) #### Related review snippet Reviewer: Lucas B. Reviewer details: Financial Services, 501-1,000 employees Published: March 29, 2026 > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value." ### Integrations tab TeamViewer ONE connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/194565/TeamViewer/#integrations) #### Most popular integrations - Jira: 4.5 rating - Zoho CRM: 4.3 rating - Zendesk Suite: 4.4 rating - Zoho Desk: 4.5 rating - Microsoft Azure: 4.7 rating - Salesforce Service Cloud: 4.5 rating #### Integrations-related review snippet Reviewer: David N. Reviewer details: Biotechnology, 51-200 employees Published: April 27, 2026 > "Integrates and deploys well with most MDMs." --- ## Rippling Rating: 4.9 out of 5 (4,844 reviews) Profile: [Rippling](https://www.capterra.com/p/172127/Rippling/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? One MDM to manage Macs, Windows, and mobiles. Centralize visibility, enforce security, ensure compliance, and automate deployment. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Automated onboarding workflows Cons: - Occasional bugs and slowdowns - Cumbersome authentication requirements #### Starting price Starting price: $8.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Asset Tracking: 4.7 rating - Inventory Management: 4.7 rating - Activity Dashboard: 4.8 rating - Self Service Portal: 4.8 rating #### Lowest rated features - Reporting/Analytics: 3.0 rating - Access Controls/Permissions: 4.0 rating - Data Import/Export: 4.3 rating - Alerts/Notifications: 4.6 rating #### Feature-related review snippet Reviewer: Matt B. Reviewer details: Computer Software, 51-200 employees Published: December 4, 2025 > "I really enjoy Rippling's user-friendly and smooth app interface, which feels very modern and aligns well with the latest tech trends." ### Gallery tab Ease of use: 4.9 out of 5 (4,844 reviews) #### Related review snippet Reviewer: Stefan V. Reviewer details: Mental Health Care, 201-500 employees Published: April 10, 2026 > "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty." ### Integrations tab Rippling connects with 196+ software tools. [See all integrations](https://www.capterra.com/p/172127/Rippling/#integrations) #### Most popular integrations - Freshdesk: 4.5 rating - LastPass: 4.6 rating - Bitbucket: 4.6 rating - Justworks: 4.6 rating - BILL Accounts Payable & Receivable: 4.1 rating - Hotjar: 4.6 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 11-50 employees Published: May 14, 2026 > "Initially, we were impressed by the depth of integration across Rippling’s products, especially ATS and HRIS." --- ## EZO Rating: 4.6 out of 5 (1,544 reviews) Profile: [EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Streamline your onboarding and offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best! #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Efficient inventory control system - Streamlined and intuitive experience Cons: - Occasional slow system response - Intermittent glitches and crashes #### Starting price Starting price: $65.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Asset Tracking: 4.8 rating - Inventory Management: 4.7 rating - Reporting/Analytics: 4.4 rating - Support Ticket Management: 4.5 rating #### Lowest rated features - Data Import/Export: 3.0 rating - Access Controls/Permissions: 4.1 rating - Audit Trail: 3.7 rating - Alerts/Notifications: 4.2 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Automotive, 201-500 employees Published: October 1, 2024 > "The user interface is straightforward and simple to use. And traceability is excellent." ### Gallery tab Ease of use: 4.4 out of 5 (1,544 reviews) #### Related review snippet Reviewer: Abhigyan A. Reviewer details: Computer Software, 11-50 employees Published: June 25, 2026 > "I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible." ### Integrations tab EZO connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/124047/EZOfficeInventory/#integrations) #### Most popular integrations - Dropbox: 5.0 rating - Google Workspace: 4.7 rating - OneDrive: 5.0 rating - QuickBooks Online: 4.3 rating - Zendesk Suite: 4.7 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Steven G. Reviewer details: Government Relations, 501-1,000 employees Published: April 6, 2023 > "The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records." --- ## UpKeep Rating: 4.6 out of 5 (1,329 reviews) Profile: [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UpKeep is rated the #1 mobile-first IT Asset Management Solution to streamline work orders, facility, and asset management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Accessible and intuitive workflow - Streamlined team collaboration tools Cons: - High cost for advanced features - Frequent technical glitches #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Inventory Management: 4.8 rating - Barcode/Ticket Scanning: 4.7 rating - Asset Tracking: 4.0 rating - Monitoring: 5.0 rating #### Lowest rated features - Access Controls/Permissions: 4.5 rating - Third-Party Integrations: 5.0 rating - Customizable Reports: 5.0 rating - Procurement Management: 5.0 rating #### Feature-related review snippet Reviewer: parricia A. Reviewer details: Civic & Social Organization, 51-200 employees Published: July 27, 2023 > "The user interface is nice for me " ### Gallery tab Ease of use: 4.6 out of 5 (1,329 reviews) #### Related review snippet Reviewer: Shyam Kishor P. Reviewer details: Information Technology and Services, 1-10 employees Published: July 5, 2026 > "The seamless mobile application makes it simple for techs to log updates from any site location, which keeps our main dashboard perfectly organized." ### Integrations tab UpKeep connects with 25+ software tools. [See all integrations](https://www.capterra.com/p/145635/UpKeep/#integrations) #### Most popular integrations - Slack: 4.0 rating - Microsoft Excel: 4.8 rating - Microsoft Teams: 4.3 rating - Zapier: 4.7 rating - Microsoft Azure: 4.6 rating - Microsoft Power BI: 4.6 rating #### Integrations-related review snippet Reviewer: James B. Reviewer details: Civic & Social Organization, 51-200 employees Published: August 14, 2023 > "i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me" --- ## Fishbowl Rating: 4.2 out of 5 (1,125 reviews) Profile: [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fishbowl’s IT Asset Management solution benefits from real-time data so you know exactly what your manufacturing assets are worth. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive inventory control tools - Straightforward daily operations Cons: - Recurring technical disruptions - Limited customizable reporting #### Starting price Starting price: Not available Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Asset Tracking: 4.7 rating - API: 5.0 rating - Reporting/Analytics: 5.0 rating - Access Controls/Permissions: 4.0 rating #### Lowest rated features - Alerts/Notifications: 4.0 rating - Activity Dashboard: 5.0 rating - Barcode/Ticket Scanning: 5.0 rating - Customizable Fields: 5.0 rating #### Feature-related review snippet Reviewer: Maiko A. Reviewer details: Retail, 11-50 employees Published: October 29, 2025 > "They system interface is simple and relatively easy to use." ### Gallery tab Ease of use: 4.1 out of 5 (1,125 reviews) #### Related review snippet Reviewer: Michael K. Reviewer details: Medical Devices, 51-200 employees Published: April 16, 2026 > "The support team is awesome, and Fishbowl allows us to monitor and track inventories of our most basic components all the way up through each step until we have a finished product on the shelf, ready to ship." ### Integrations tab Fishbowl connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/123794/Fishbowl/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - QuickBooks Online: 4.4 rating - Shopify: 4.2 rating - Xero: 4.4 rating - QuickBooks Online Advanced: 4.2 rating - ShipStation: 4.1 rating #### Integrations-related review snippet Reviewer: Adam L. Reviewer details: Construction, 51-200 employees Published: April 21, 2026 > "Very positive, I do believe firmly that Fishbowl is a great product that also connects (by feed) seamlessly to Quickbooks Online, which has saved us many person-hours, thus providing value for money spent." --- ## Sortly Rating: 4.5 out of 5 (953 reviews) Profile: [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Sortly helps businesses track inventory, assets, parts, tools, and equipment—from any device, in any location. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive inventory organization tools - Streamlined onboarding and daily tasks Cons: - High and unpredictable costs - Performance and syncing challenges #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Asset Tracking: 4.8 rating - Inventory Management: 4.8 rating - Barcode/Ticket Scanning: 4.7 rating - Reporting/Analytics: 4.8 rating #### Lowest rated features - Data Import/Export: 3.0 rating - Access Controls/Permissions: 3.5 rating - Alerts/Notifications: 4.3 rating - Audit Management: 4.5 rating #### Feature-related review snippet Reviewer: Firdaus A. Reviewer details: Machinery, 51-200 employees Published: August 8, 2024 > "Easy to use, simple interface, many pictures can be put inside each item for detail point of view, need minor improvement" ### Gallery tab Ease of use: 4.6 out of 5 (953 reviews) #### Related review snippet Reviewer: Sal J. Reviewer details: Information Technology and Services, 5,001-10,000 employees Published: June 1, 2026 > "Features like barcode scanning, photo-based inventory, and customizable folders help streamline operations and reduce manual errors." ### Integrations tab Sortly connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/169199/Sortly-Pro/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.0 rating - QuickBooks Online: 4.3 rating #### Integrations-related review snippet Reviewer: Jody M. Reviewer details: Museums and Institutions, Self-employed Published: January 20, 2026 > "The secure app puts accessibility to your vast real time inventory in the palm of your hand!" --- ## JIRA Service Management Rating: 4.5 out of 5 (770 reviews) Profile: [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated cross-team collaboration tools - Streamlined request tracking system Cons: - High and scaling licensing costs - Complex access and permissions setup #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Support Ticket Management: 4.6 rating - Alerts/Notifications: 5.0 rating - Task Management: 4.8 rating - Inventory Management: 5.0 rating #### Lowest rated features - Audit Trail: 3.5 rating - Incident Management: 4.3 rating - API: 4.0 rating - Customizable Fields: 4.7 rating #### Feature-related review snippet Reviewer: Bishal D. Reviewer details: Computer Software, 11-50 employees Published: November 3, 2023 > "I love its user-friendly interface and its automation." ### Gallery tab Ease of use: 4.2 out of 5 (770 reviews) #### Related review snippet Reviewer: Benjamin T. Reviewer details: Telecommunications, 201-500 employees Published: May 6, 2026 > "It integrates seamlessly with other tools in the Atlassian ecosystem and allows teams to build highly tailored workflows and automations." ### Integrations tab JIRA Service Management connects with 75+ software tools. [See all integrations](https://www.capterra.com/p/227102/JIRA-Service-Management/#integrations) #### Most popular integrations - Jira: 4.8 rating - Asana: 4.5 rating - Docusign: 4.7 rating - Hootsuite: 4.4 rating - Confluence: 4.5 rating - Freshdesk: 4.5 rating #### Integrations-related review snippet Reviewer: Benjamin T. Reviewer details: Telecommunications, 201-500 employees Published: May 6, 2026 > "It integrates seamlessly with other tools in the Atlassian ecosystem and allows teams to build highly tailored workflows and automations." --- Page 1 of 9 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (405) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Alerts/Notifications Asset Tracking Audit Management Barcode/Ticket Scanning Change Management Compliance Tracking Configuration Management Contract/License Management Cost Tracking Generative AI Inventory Management Maintenance Management Procurement Management Reporting/Analytics Requisition Management Supplier Management Support Ticket Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Patch Management Software](https://www.capterra.com/patch-management-software/)[Disk Imaging Software](https://www.capterra.com/disk-imaging-software/)[Mobility Software](https://www.capterra.com/mobility-software/)[Unified Endpoint Management (UEM) Software](https://www.capterra.com/unified-endpoint-management-software/)[CMDB Software](https://www.capterra.com/cmdb-software/)[Change Management Software](https://www.capterra.com/change-management-software/)[Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)[Remote Support Software](https://www.capterra.com/remote-support-software/)[Mobile Device Management Software](https://www.capterra.com/mobile-device-management-software/) I'm looking for IT Asset Management Software that is: [Free](https://www.capterra.com/it-asset-management-software/s/free/) Table of Contents - [The benefits of IT asset management software](#the-benefits-of-it-asset-management-software) - [Typical features of IT asset management software](#typical-features-of-it-asset-management-software) - [The cost of IT asset management software](#the-cost-of-it-asset-management-software) - [Considerations when purchasing IT asset management software](#considerations-when-purchasing-it-asset-management-software) - [Relevant IT asset management software trends](#relevant-it-asset-management-software-trends) ## The benefits of IT asset management software - **Maximize value of IT assets:** ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment. - **Improve service levels:** Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests. - **Protect assets and support compliance:** With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks. * * * ## Typical features of IT asset management software - **Asset tracking:** Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices. - **Inventory management:** Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets. - **Audit management:** Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues. - **Compliance tracking:** Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes. - **Supplier management:** Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations. * * * ## The cost of IT asset management software Most of the products in the market are priced on a per user, per month basis, and can be broken down into three pricing tiers based on their **starting price:** **Price ranges\*:** - $0 - $19 - $19 - $30 - $30+ _\*The pricing included in this list is for the entry-level/lowest priced offering that was found on vendor websites on August 14, 2018. These ranges correspond to 25th, 75th, and 100th percentile of the pricing information gathered from the vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. Enterprise or premium plans that are priced higher than basic plans may offer additional features such as project management, network monitoring, bug tracking, single sign on, API access, and predictive analytics functionality. * * * ## Considerations when purchasing IT asset management software - **Mobile capabilities:** In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications. - **Total cost of ownership:** Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.  * * * ## Relevant IT asset management software trends - **Adoption of artificial intelligence (AI):** Gartner [predicts](https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/?utm_source=social&utm_campaign=sm-swg&utm_medium=social) that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help [reduce](https://www.ivanti.com/blog/artificial-intelligence-ai-will-impact-service-management) the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues. - **ITAM strategies will incorporate physical devices:** [Adoption of the internet of things among small and midsize businesses](https://www.capterra.com/resources/top-5-small-business-tech-trends/) is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.  * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s Top 20 report](https://www.capterra.com/it-asset-management-software/#infographic). The pricing ranges exclude freemium versions of these products. The features were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/it-asset-management-software/) that offer them. The following sources were used for this document: 1. [Capterra Top 20 Report - Capterra](https://www.capterra.com/it-asset-management-software/#infographic) (Date accessed: August 14, 2018) 2. How Much Does IT Asset Management Software Cost? (Date accessed: August 14, 2018) 3. [Gartner Top 10 Strategic Technology Trends for 2018, Gartner](https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/?utm_source=social&utm_campaign=sm-swg&utm_medium=social) (Date accessed: August 14, 2018) 4. [How Artificial Intelligence (AI) Will Impact IT Service Management, Ivanti](https://www.ivanti.com/blog/artificial-intelligence-ai-will-impact-service-management) (Date accessed: August 14, 2018) 5. [Three reasons you need ITAM for the Internet of Things, IoT Now](https://www.iot-now.com/2017/01/11/57318-three-reasons-need-itam-internet-things/) (Date accessed: August 14, 2018) 6. [Top 5 Tech Trends for Small Businesses, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: August 21, 2018)