--- title: "Best IT Asset Management Software 2026 | Capterra" description: "Find the top IT Asset Management software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/it-asset-management-software/" page_type: "category" language: "en" --- # Best IT Asset Management Software Last updated on September 4, 2026 How to find the right IT Asset Management Software? Learn more from our team about IT Asset Management Software pricing features and benefits in our IT Asset Management Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is IT asset management software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on September 4, 2026 [IT asset management (ITAM) software](https://www.capterra.com/it-asset-management-software/) facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.  * * * For more information consult our [IT Asset Management Buyers Guide](#buyers-guide-content) ## Extreme Networks Profile: [Extreme Networks](https://www.capterra.com/p/10035861/Extreme-Platform-ONE/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Extreme Platform ONE delivers unified network management by combining networking, security, and AI into one cloud-managed solution. #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Not available - Support Ticket Management: Not available - Reporting/Analytics: Available - Alerts/Notifications: Not available - Configuration Management: Available - Audit Management: Not available - Compliance Tracking: Not available - Barcode/Ticket Scanning: Not available - Cost Tracking: Not available - Maintenance Management: Not available - Procurement Management: Not available ### Gallery tab --- ## Setyl Rating: 4.9 out of 5 (26 reviews) Profile: [Setyl](https://www.capterra.com/p/213372/Setyl/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get the who, what, why, where, when of your IT assets and software licenses — with the Setyl IT Asset Management Software. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 5.0 rating - Inventory Management: 5.0 rating - Alerts/Notifications: 5.0 rating - Audit Management: 5.0 rating #### Lowest rated features - User Management: 4.5 rating - Audit Trail: 5.0 rating - Data Import/Export: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Ophelia S. Reviewer details: Computer Software, 201-500 employees Published: February 17, 2022 > "Having the asset inventory so visualised is extremely helpful and handy." ### Gallery tab Ease of use: 5.0 out of 5 (26 reviews) #### Related review snippet Reviewer: Emma P. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 9, 2024 > "Integration with Microsoft 365, amount of information that can be captured" ### Integrations tab Setyl connects with 72+ software tools. [See all integrations](https://www.capterra.com/p/213372/Setyl/#integrations) #### Most popular integrations - Microsoft 365: 4.8 rating - Xero: 4.4 rating - Paylocity: 4.3 rating - Workday HCM: 4.5 rating - Okta: 4.7 rating - TriNet HR Plus: 4.2 rating #### Integrations-related review snippet Reviewer: Emma P. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: September 9, 2024 > "Integration with Microsoft 365, amount of information that can be captured" --- ## Atera Rating: 4.5 out of 5 (456 reviews) Profile: [Atera](https://www.capterra.com/p/144309/Atera/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Manage assets, inventory, and ticketing in one full-stack platform, all while cutting your IT workload with AI agents. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Effortless deployment and onboarding - Time-saving automation features Cons: - Inconsistent performance and slow response #### Starting price Starting price: $129.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.6 rating - Alerts/Notifications: 4.6 rating - Inventory Management: 4.4 rating - Asset Tracking: 4.5 rating #### Lowest rated features - Email Management: 3.7 rating - Incident Management: 4.3 rating - Customizable Reports: 3.0 rating - Third-Party Integrations: 4.5 rating #### Feature-related review snippet Reviewer: Manoj N. Reviewer details: Education Management, 201-500 employees Published: November 8, 2024 > "The setup was quick, and the interface is friendly, so I can find what I need without any trouble." ### Gallery tab Ease of use: 4.6 out of 5 (456 reviews) #### Related review snippet Reviewer: James H. Reviewer details: Business Supplies and Equipment, 51-200 employees Published: December 9, 2025 > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks." ### Integrations tab Atera connects with 42+ software tools. [See all integrations](https://www.capterra.com/p/144309/Atera/#integrations) #### Most popular integrations - Xero: 4.4 rating - Zapier: 4.7 rating - AnyDesk: 4.8 rating - Okta: 4.7 rating - Cisco Duo: 4.7 rating - Keeper Security: 4.7 rating #### Integrations-related review snippet Reviewer: Shehab K. Reviewer details: Information Technology and Services, 51-200 employees Published: September 23, 2024 > "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Workwize Rating: 4.4 out of 5 (17 reviews) Profile: [Workwize](https://www.capterra.com/p/251659/Workwize/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Procure, deploy, manage, retrieve, and dispose of IT assets for your global workforce. Anytime, anywhere. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 3.8 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Workflow Management: 4.7 rating - Activity Dashboard: 4.3 rating - Self Service Portal: 4.3 rating - User Management: 4.3 rating #### Lowest rated features - Data Import/Export: 3.0 rating - Incident Management: 3.5 rating - Alerts/Notifications: 4.0 rating - Barcode/Ticket Scanning: 3.0 rating ### Gallery tab Ease of use: 4.4 out of 5 (17 reviews) ### Integrations tab Workwize connects with 59+ software tools. [See all integrations](https://www.capterra.com/p/251659/Workwize/#integrations) #### Most popular integrations - Slack: 4.7 rating - ADP Workforce Now: 4.4 rating - monday.com AI Work Platform: 4.6 rating - BambooHR: 5.0 rating - 7shifts: 4.7 rating - JumpCloud: 4.6 rating - Cezanne HR: 4.4 rating - ClayHR: 4.6 rating - Breathe: 4.3 rating --- ## Reftab Rating: 4.7 out of 5 (138 reviews) Profile: [Reftab](https://www.capterra.com/p/136727/Reftab/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Voted #1 by Capterra & Forbes! Create your FREE account now - discover how easy asset management can be with our simple-to-use software #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $31.25 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 4.8 rating - Inventory Management: 4.6 rating - Audit Trail: 4.8 rating - Barcode/Ticket Scanning: 4.8 rating #### Lowest rated features - Third-Party Integrations: 3.0 rating - Data Import/Export: 4.3 rating - Reporting/Analytics: 4.3 rating - Workflow Management: 4.0 rating #### Feature-related review snippet Reviewer: Gabriel A. Reviewer details: Food & Beverages, 201-500 employees Published: March 6, 2026 > "Also really liked the way things are named, and you are able to know what you are searching for just from looking at the tab names" ### Gallery tab Ease of use: 4.7 out of 5 (138 reviews) #### Related review snippet Reviewer: Beth D. Reviewer details: Education Management, 1-10 employees Published: March 3, 2026 > "The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them." ### Integrations tab Reftab connects with 33+ software tools. [See all integrations](https://www.capterra.com/p/136727/Reftab/#integrations) #### Most popular integrations - Google Calendar: 4.8 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Microsoft Azure: 4.8 rating - Microsoft Power BI: 4.6 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Michaël D. Reviewer details: Financial Services, 201-500 employees Published: February 12, 2026 > "Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies." --- ## Esper Rating: 4.5 out of 5 (48 reviews) Profile: [Esper](https://www.capterra.com/p/180690/Esper/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $4.00 Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.3 rating - Reporting/Analytics: 4.3 rating - Monitoring: 5.0 rating - API: 4.0 rating #### Feature-related review snippet Reviewer: David E. Reviewer details: Information Technology and Services, 51-200 employees Published: June 19, 2023 > "Being able to remote in and easily navigate the kiosk to configure settings and verify functionality enables us to support our customers and resolve issues quickly. " ### Gallery tab Ease of use: 4.6 out of 5 (48 reviews) #### Related review snippet Reviewer: David E. Reviewer details: Information Technology and Services, 51-200 employees Published: June 19, 2023 > "Being able to remote in and easily navigate the kiosk to configure settings and verify functionality enables us to support our customers and resolve issues quickly. " ### Integrations tab Esper connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/180690/Esper/#integrations) #### Most popular integrations - Okta: 4.7 rating - Google Pay: 4.6 rating - ServiceNow: 4.5 rating - AWS Lambda: 4.6 rating - CrowdStrike: 4.7 rating - Apple Business Essentials: 3.8 rating --- ## SofTrack Profile: [SofTrack](https://www.capterra.com/p/112792/SofTrack/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? We help you have a clear understanding of all software installations and web-based apps usage with user engagement for all activity. #### Pros and cons based on reviews Not available #### Starting price Starting price: $395.00 Pricing details: One Time Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Not available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Available - Procurement Management: Not available ### Gallery tab --- ## Zylo Rating: 4.5 out of 5 (4 reviews) Profile: [Zylo](https://www.capterra.com/p/173251/Zylo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fueled by more data than any other provider, Zylo delivers actionable insights that allow you to quickly optimize your SaaS portfolio. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Not available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Available ### Gallery tab Ease of use: 4.8 out of 5 (4 reviews) ### Integrations tab Zylo connects with 18+ software tools. [See all integrations](https://www.capterra.com/p/173251/Zylo/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating - Asana: 4.5 rating - GitHub: 4.8 rating - Box: 4.4 rating - Smartsheet: 4.5 rating --- ## Total Network Inventory Rating: 4.7 out of 5 (12 reviews) Profile: [Total Network Inventory](https://www.capterra.com/p/133961/Total-Network-Inventory/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? PC audit and network inventory software for offices and large-scale enterprise networks. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $100.00 Pricing details: Usage Based, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Inventory Management: 4.8 rating - Asset Tracking: 5.0 rating - Reporting/Analytics: 4.4 rating - Customizable Reports: 4.8 rating #### Lowest rated features - Compliance Tracking: 3.0 rating - Alerts/Notifications: 4.3 rating - Barcode/Ticket Scanning: 4.0 rating - Customizable Fields: 4.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (12 reviews) --- ## Cloudaware Rating: 4.0 out of 5 (3 reviews) Profile: [Cloudaware](https://www.capterra.com/p/159195/CloudAware/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? See every asset. Control every risk. Cloudaware gives multi-cloud visibility to run your IT environment smarter and without surprises. #### Rating breakdown - Ease of Use: 3.7 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.10 Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Available - Support Ticket Management: Available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Not available ### Gallery tab Ease of use: 3.7 out of 5 (3 reviews) ### Integrations tab Cloudaware connects with 84+ software tools. [See all integrations](https://www.capterra.com/p/159195/CloudAware/#integrations) #### Most popular integrations - Jira: 4.4 rating - Microsoft Azure: 4.6 rating - JIRA Service Management: 4.5 rating - Datadog: 4.6 rating - New Relic: 4.5 rating - Nessus: 4.7 rating - Dynatrace: 4.6 rating - CrowdStrike: 4.7 rating - Nagios XI: 4.5 rating --- ## Heimdal Patch & Asset Management Rating: 4.7 out of 5 (66 reviews) Profile: [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? An automated patch management tool for Windows, Linux & MacOS that helps you manage your software asset inventory. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $16.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Monitoring: 4.5 rating - Access Controls/Permissions: 5.0 rating - Activity Dashboard: 4.7 rating - Alerts/Notifications: 4.3 rating #### Lowest rated features - Customizable Reports: 4.0 rating - Third-Party Integrations: 4.0 rating - Self Service Portal: 4.5 rating - Asset Tracking: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (66 reviews) #### Related review snippet Reviewer: Mads Dröscher M. Reviewer details: Information Technology and Services, 11-50 employees Published: April 23, 2025 > "It can withstand thirdpary patches, Microsoft updates and my own applications - and addtionally, i am getting a full asset view of the whole environment." ### Integrations tab Heimdal Patch & Asset Management connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/#integrations) #### Most popular integrations - Autotask PSA: 4.2 rating - ConnectWise RMM: 4.2 rating - HaloPSA: 4.8 rating --- ## OfficeSpace Rating: 4.8 out of 5 (59 reviews) Profile: [OfficeSpace](https://www.capterra.com/p/117248/OfficeSpace-Software/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? OfficeSpace is an AI workplace platform that helps teams plan spaces, coordinate office days, and make real estate decisions. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Customizable Reports: 5.0 rating - Access Controls/Permissions: 4.0 rating - Incident Management: 4.0 rating - User Management: 4.0 rating #### Feature-related review snippet Reviewer: Dobrin T. Reviewer details: Information Technology and Services, 501-1,000 employees Published: September 13, 2020 > "The product is really easy to use and has many available customization options." ### Gallery tab Ease of use: 4.8 out of 5 (59 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Machinery, 51-200 employees Published: November 19, 2025 > "I liked OfficeSpace’s clear layout and easy desk-booking tools, which made navigating workspace resources simple and efficient." ### Integrations tab OfficeSpace connects with 28+ software tools. [See all integrations](https://www.capterra.com/p/117248/OfficeSpace-Software/#integrations) #### Most popular integrations - Slack: 4.7 rating - Google Meet: 4.5 rating - Microsoft Teams: 5.0 rating - Microsoft Outlook: 4.0 rating - Microsoft Azure: 4.6 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Griffin K. Reviewer details: Consumer Services, 1,001-5,000 employees Published: October 20, 2023 > "It was easy to integrate into our business and provides us with ease of use, access, and important data." --- ## Freshservice Rating: 4.6 out of 5 (794 reviews) Profile: [Freshservice](https://www.capterra.com/p/132997/Freshservice/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Track assets, optimize spend, and ensure compliance across the lifecycle with Freshservice’s AI-native IT Asset Management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Centralized team collaboration features - Time-saving workflow automation tools Cons: - Restrictive and basic reporting - Customization and interface limitations #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Self Service Portal: 4.6 rating - Support Ticket Management: 4.8 rating - Access Controls/Permissions: 4.6 rating - Incident Management: 4.7 rating #### Lowest rated features - Prioritization: 4.1 rating - Asset Tracking: 4.3 rating - Knowledge Base Management: 4.3 rating - Change Management: 3.8 rating #### Feature-related review snippet Reviewer: Lucas B. Reviewer details: Financial Services, 501-1,000 employees Published: February 20, 2026 > "Freshservice’s biggest strength, in my experience, is how effortlessly everything comes together in one clean, intuitive platform—its interface is easy to navigate, automation removes a ton of repetitive work, and the built‑in asset management gives you clear visibility without feeling overwhelming, making it a tool that genuinely improves daily workflows rather than adding complexity" ### Gallery tab Ease of use: 4.6 out of 5 (794 reviews) #### Related review snippet Reviewer: Akshay D. Reviewer details: Information Technology and Services, 201-500 employees Published: June 11, 2026 > "Freshservice offers a clean UI, powerful ticketing system, automation workflows, asset management, and strong integration support." ### Integrations tab Freshservice connects with 53+ software tools. [See all integrations](https://www.capterra.com/p/132997/Freshservice/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Jira: 3.8 rating - SurveyMonkey: 4.6 rating - Google Analytics 360: 4.7 rating - QuickBooks Online Advanced: 4.4 rating - Google Contacts: 4.7 rating #### Integrations-related review snippet Reviewer: Mahesh M. Reviewer details: Information Services, 501-1,000 employees Published: March 17, 2026 > "The platform also integrates well with other tools, which helps maintain better visibility across IT operations." --- ## ManageEngine ServiceDesk Plus Rating: 4.4 out of 5 (234 reviews) Profile: [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive ticket tracking system - Straightforward deployment and configuration Cons: - Complex and outdated interface #### Starting price Starting price: $16.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.4 rating - Incident Management: 4.7 rating - Prioritization: 4.7 rating - Asset Tracking: 3.9 rating #### Lowest rated features - Inventory Management: 4.3 rating - Third-Party Integrations: 4.4 rating - Alerts/Notifications: 4.3 rating - Reporting/Analytics: 4.3 rating ### Gallery tab Ease of use: 4.3 out of 5 (234 reviews) #### Related review snippet Reviewer: Edier L. Reviewer details: Marketing and Advertising, 201-500 employees Published: April 17, 2026 > "The expirience was good lot of documentation and intuitive interface that helps to setup this tool, all the integration between assets, inventory, contracts, tickets plus the option to have personalize workflows that do easy the company support process, helps to efenciency plus a very competitivy price per license." ### Integrations tab ManageEngine ServiceDesk Plus connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/#integrations) #### Most popular integrations - Microsoft 365: 4.6 rating - Microsoft Outlook: 4.9 rating - ManageEngine Endpoint Central: 4.4 rating - Zoho Survey: 4.6 rating - Site24x7: 4.7 rating - Zoho Analytics: 4.4 rating #### Integrations-related review snippet Reviewer: Daniel T. Reviewer details: Mechanical or Industrial Engineering, 11-50 employees Published: February 3, 2025 > "Also great intergration with other Zoho products" --- ## Fabrix.ai Rating: 4.5 out of 5 (2 reviews) Profile: [Fabrix.ai](https://www.capterra.com/p/181644/CloudFabrix/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Fabrix.ai platform helps organizations streamline operations, enhance decision-making, and accelerate digital transformation through AI #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $4.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Available - Asset Tracking: Not available - Support Ticket Management: Not available - Reporting/Analytics: Not available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Not available - Compliance Tracking: Not available - Barcode/Ticket Scanning: Not available - Cost Tracking: Not available - Maintenance Management: Not available - Procurement Management: Not available ### Gallery tab Ease of use: 4.5 out of 5 (2 reviews) --- ## Virima Rating: 4.6 out of 5 (15 reviews) Profile: [Virima](https://www.capterra.com/p/178220/Virima/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Why settle for IT asset management when you really need IT asset knowledge? Virima ITAM delivers the insight IT organizations crave. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10000.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Asset Tracking: 5.0 rating - Inventory Management: 5.0 rating - Audit Management: 5.0 rating - Configuration Management: 5.0 rating #### Lowest rated features - Alerts/Notifications: 3.0 rating - Access Controls/Permissions: 4.0 rating - Incident Management: 4.0 rating - Support Ticket Management: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (15 reviews) ### Integrations tab Virima connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/178220/Virima/#integrations) #### Most popular integrations - Jira: 4.4 rating - Microsoft Azure: 4.6 rating - ServiceNow: 4.5 rating - Cherwell Service Management: 4.3 rating - AWS Config: 4.6 rating - HaloITSM: 4.7 rating - Hornbill: 4.7 rating - Xurrent: 4.7 rating - Ivanti Neurons for ITAM: 4.0 rating --- ## SysAid Rating: 4.5 out of 5 (522 reviews) Profile: [SysAid](https://www.capterra.com/p/107225/SysAid/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple interface - Streamlined IT team coordination Cons: - Frequent technical glitches - Limited and complex reporting #### Starting price Starting price: $89.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.9 rating - Alerts/Notifications: 4.7 rating - Incident Management: 4.7 rating - Service Level Agreement (SLA) Management: 4.6 rating #### Lowest rated features - Email Management: 2.5 rating - Knowledge Base Management: 4.6 rating - Self Service Portal: 4.6 rating - Asset Tracking: 4.5 rating #### Feature-related review snippet Reviewer: Wealth A. Reviewer details: Banking, 10,001+ employees Published: March 25, 2026 > "It performs well for core functions, but there’s definitely room for improvement in terms of usability, flexibility, and modern user experience." ### Gallery tab Ease of use: 4.5 out of 5 (522 reviews) #### Related review snippet Reviewer: PRINCESS G. Reviewer details: Banking, 10,001+ employees Published: April 2, 2026 > "Its automation and clear workflows improve response times and support better cross‑team communication. While setup and configuration can be challenging at times, and the interface could be smoother, it still provides strong value with its insights and integrated ITSM features." ### Integrations tab SysAid connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/107225/SysAid/#integrations) #### Most popular integrations - Trello: 4.5 rating - Microsoft Teams: 4.8 rating - Shopify: 4.5 rating - Zapier: 4.7 rating - Microsoft Power BI: 4.8 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Edward S. Reviewer details: Security and Investigations, 51-200 employees Published: November 28, 2023 > "Extremely customizable platform with lots of integrations" --- ## Torii Rating: 4.9 out of 5 (26 reviews) Profile: [Torii](https://www.capterra.com/p/172254/Torii/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? SaaS management platform - discover and automate your software portfolio to reduce spend, increase visibility, and enhance efficiency. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Inventory Management: Not available - Asset Tracking: Not available - Support Ticket Management: Available - Reporting/Analytics: Available - Alerts/Notifications: Available - Configuration Management: Not available - Audit Management: Available - Compliance Tracking: Available - Barcode/Ticket Scanning: Not available - Cost Tracking: Available - Maintenance Management: Not available - Procurement Management: Available ### Gallery tab Ease of use: 4.8 out of 5 (26 reviews) #### Related review snippet Reviewer: João D. Reviewer details: Marketing and Advertising, 201-500 employees Published: December 24, 2020 > "Easy to use, very powerful workflow tool, a place to consolidate all the current adopted technology across the company." ### Integrations tab Torii connects with 31+ software tools. [See all integrations](https://www.capterra.com/p/172254/Torii/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Dropbox: 4.5 rating - Microsoft 365: 4.6 rating - GitHub: 4.8 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating --- ## Asset Panda Rating: 4.6 out of 5 (1,368 reviews) Profile: [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Learn why Forbes rated Asset Panda the #1 Asset Tracking Software of 2022. Try Asset Panda with a free 14-day trial (no card required)! #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Tailored configuration options - Highly adaptable asset management Cons: - Access limitations and frustrations - Frequent glitches and errors #### Starting price Starting price: Not available Pricing details: Flat Rate, One Time Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.7 rating - Asset Tracking: 4.6 rating - Reporting/Analytics: 4.3 rating - Audit Trail: 4.8 rating #### Lowest rated features - Cost Tracking: 3.5 rating - Data Import/Export: 3.8 rating - Procurement Management: 3.8 rating - Workflow Management: 3.8 rating #### Feature-related review snippet Reviewer: Casey W. Reviewer details: Media Production, 1-10 employees Published: September 24, 2024 > "The layout is super clean and easy to navigate which is crucial and makes onboarding easy." ### Gallery tab Ease of use: 4.5 out of 5 (1,368 reviews) #### Related review snippet Reviewer: Jennifer R. Reviewer details: E-Learning, 501-1,000 employees Published: May 26, 2026 > "The customizable features and mobile accessibility made inventory management more efficient and helped reduce time spent searching for assets or updating records manually." ### Integrations tab Asset Panda connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/142562/Asset-Panda/#integrations) #### Most popular integrations - Google Workspace: 4.8 rating - Zendesk Suite: 2.5 rating - Freshdesk: 4.5 rating - Zapier: 4.0 rating - Microsoft Azure: 4.6 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Jeff C. Reviewer details: Fine Art, 1-10 employees Published: August 8, 2023 > "Integration was fairly painless and for the most part without headaches." --- ## Hexnode UEM Rating: 4.6 out of 5 (153 reviews) Profile: [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? An all in one solution for iOS, fireOS, Macs, Android, Apple TVs, Linux, ChromeOS, visionOS, Windows devices and laptop management. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Reporting/Analytics: 4.5 rating - Asset Tracking: 4.4 rating - Inventory Management: 4.3 rating - Audit Management: 4.7 rating #### Lowest rated features - Third-Party Integrations: 2.0 rating - Compliance Tracking: 4.6 rating - Alerts/Notifications: 4.8 rating - Data Import/Export: 5.0 rating #### Feature-related review snippet Reviewer: felipe H. Reviewer details: Information Technology and Services, 11-50 employees Published: November 3, 2025 > "Interface is very user friendly." ### Gallery tab Ease of use: 4.5 out of 5 (153 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Banking, 5,001-10,000 employees Published: January 23, 2026 > "Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort." ### Integrations tab Hexnode UEM connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/146405/Hexnode-MDM/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Zendesk Suite: 5.0 rating - Microsoft Azure: 4.3 rating - Okta: 4.0 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Banking, 5,001-10,000 employees Published: January 23, 2026 > "Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs." --- ## BOSSDesk Rating: 4.7 out of 5 (145 reviews) Profile: [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? BOSSDesk is an award winning fully integrated Help Desk /Asset Management ITSM solution available for both on the Cloud and On-Premise. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.9 rating - Inventory Management: 4.7 rating - Incident Management: 4.7 rating - Asset Tracking: 4.7 rating #### Lowest rated features - Email Management: 3.5 rating - Self Service Portal: 4.2 rating - Third-Party Integrations: 4.0 rating - Task Management: 4.3 rating #### Feature-related review snippet Reviewer: Nasser A. Reviewer details: Computer Networking, 51-200 employees Published: November 30, 2023 > "Very versatile to match the needs of organization." ### Gallery tab Ease of use: 4.6 out of 5 (145 reviews) #### Related review snippet Reviewer: Chrys N. Reviewer details: Public Policy, 1,001-5,000 employees Published: March 1, 2026 > "The workflow customization is a big plus we were able to adjust categories, priorities, and SLAs to match how our team actually works." ### Integrations tab BOSSDesk connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/144825/BOSS-Solutions/#integrations) #### Most popular integrations - TeamViewer ONE: 5.0 rating - Zapier: 4.7 rating - ChatGPT: 4.0 rating #### Integrations-related review snippet Reviewer: David C. Reviewer details: Government Administration, 501-1,000 employees Published: June 29, 2025 > "The development team is continuously rolling out new features at a fantastic pace, and they even built a new API to assist us in migrating from our legacy platform. " --- ## NinjaOne Rating: 4.7 out of 5 (297 reviews) Profile: [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.5 rating - Alerts/Notifications: 4.6 rating - Support Ticket Management: 4.4 rating - Reporting/Analytics: 4.6 rating #### Lowest rated features - Asset Tracking: 3.8 rating - Incident Management: 4.2 rating - Access Controls/Permissions: 4.4 rating - Customizable Branding: 4.0 rating #### Feature-related review snippet Reviewer: Tyler B. Reviewer details: Information Technology and Services, 11-50 employees Published: March 6, 2026 > "The customization that can be done through NinjaOne is endless!" ### Gallery tab Ease of use: 4.7 out of 5 (297 reviews) #### Related review snippet Reviewer: Josh D. Reviewer details: Information Technology and Services, 11-50 employees Published: July 8, 2026 > "The strong remote access tools, automation capabilities, alerting and responsive support make it a reliable solution for day-to-day IT operations. While some advanced features could be improved, it's one of the better RMM products I've worked with and is a platform I would happily continue using." ### Integrations tab NinjaOne connects with 106+ software tools. [See all integrations](https://www.capterra.com/p/184229/NinjaOne/#integrations) #### Most popular integrations - ScreenConnect: 4.7 rating - IT Glue: 3.8 rating - ConnectWise PSA: 3.9 rating - MSP360 Backup: 4.6 rating - Bitdefender GravityZone: 4.5 rating - Autotask PSA: 4.2 rating #### Integrations-related review snippet Reviewer: Christopher Ryan N. Reviewer details: Information Technology and Services, 1-10 employees Published: May 10, 2021 > "we were using Acello and Solarwinds - and the integration was very easy to setup." --- ## UpKeep Rating: 4.6 out of 5 (1,330 reviews) Profile: [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UpKeep is rated the #1 mobile-first IT Asset Management Solution to streamline work orders, facility, and asset management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Simple learning and operation - Efficient team collaboration tools Cons: - High cost for features - Recurring technical problems #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.8 rating - Barcode/Ticket Scanning: 4.7 rating - Asset Tracking: 4.0 rating - Monitoring: 5.0 rating #### Lowest rated features - Access Controls/Permissions: 4.5 rating - Third-Party Integrations: 5.0 rating - Customizable Reports: 5.0 rating - Procurement Management: 5.0 rating #### Feature-related review snippet Reviewer: parricia A. Reviewer details: Civic & Social Organization, 51-200 employees Published: July 27, 2023 > "The user interface is nice for me " ### Gallery tab Ease of use: 4.6 out of 5 (1,330 reviews) #### Related review snippet Reviewer: Shyam Kishor P. Reviewer details: Information Technology and Services, 1-10 employees Published: July 5, 2026 > "The seamless mobile application makes it simple for techs to log updates from any site location, which keeps our main dashboard perfectly organized." ### Integrations tab UpKeep connects with 25+ software tools. [See all integrations](https://www.capterra.com/p/145635/UpKeep/#integrations) #### Most popular integrations - Slack: 4.0 rating - Microsoft Excel: 4.8 rating - Microsoft Teams: 4.5 rating - Zapier: 4.7 rating - Microsoft Azure: 4.7 rating - Microsoft Power BI: 4.6 rating #### Integrations-related review snippet Reviewer: James B. Reviewer details: Civic & Social Organization, 51-200 employees Published: August 14, 2023 > "i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me" --- ## SuperOps Rating: 4.6 out of 5 (65 reviews) Profile: [SuperOps](https://www.capterra.com/p/235300/SuperOpsai/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Easily manage all client IT assets with SuperOps it’s automated, remote-friendly, and built to save time and boost efficiency. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $79.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Support Ticket Management: 4.8 rating - Alerts/Notifications: 4.4 rating - Workflow Management: 4.3 rating - Service Level Agreement (SLA) Management: 5.0 rating #### Lowest rated features - Third-Party Integrations: 3.8 rating - Task Management: 4.2 rating - Customizable Reports: 4.2 rating - Data Import/Export: 4.7 rating #### Feature-related review snippet Reviewer: Wesley O. Reviewer details: Computer & Network Security, 1-10 employees Published: May 8, 2025 > "Love the tabbed interface, the live support, the onboarding, the pricing, the video help on each page" ### Gallery tab Ease of use: 4.6 out of 5 (65 reviews) #### Related review snippet Reviewer: Chase W. Reviewer details: Information Technology and Services, 1-10 employees Published: July 1, 2025 > "The account manager really cared about our success moving to this new platform for our RMM and ticketing needs, and we had countless onboarding sessions with a SuperOps engineer to discuss our particular needs and put them in action." ### Integrations tab SuperOps connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/235300/SuperOpsai/#integrations) #### Most popular integrations - TeamViewer ONE: 4.6 rating - Xero: 4.4 rating - ScreenConnect: 4.7 rating - Splashtop: 4.4 rating #### Integrations-related review snippet Reviewer: Steve B. Reviewer details: Computer & Network Security, 1-10 employees Published: May 7, 2025 > "We have been using SuperOps for close to a year now, from an operations standpoint the best feature is the QuickBooks Integration, our monthly billing went from about three days to one. " --- ## Invgate Asset Management Rating: 4.4 out of 5 (14 reviews) Profile: [Invgate Asset Management](https://www.capterra.com/p/236456/InvGate-Insight/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Understand and manage IT assets with clear insights into their lifecycle, improving decision-making and operational efficiency. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Inventory Management: 4.7 rating - Asset Tracking: 4.4 rating - Reporting/Analytics: 3.7 rating - Cost Tracking: 4.7 rating #### Lowest rated features - Customizable Fields: 4.0 rating - Alerts/Notifications: 4.3 rating - Audit Management: 4.3 rating - Data Visualization: 4.5 rating ### Gallery tab Ease of use: 4.5 out of 5 (14 reviews) ### Integrations tab Invgate Asset Management connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/236456/InvGate-Insight/#integrations) #### Most popular integrations - Google Workspace: 4.7 rating - Jira: 4.4 rating - Google Cloud: 4.7 rating - Remote Desktop Manager: 4.6 rating - Amazon EC2: 4.7 rating - RealVNC Connect: 4.4 rating - Azure Backup: 4.6 rating - Microsoft Entra ID: 4.7 rating - AWS Cloud9: 4.5 rating --- Page 1 of 9 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (414) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews [Access Controls/Permissions](https://www.capterra.com/it-asset-management-software/features/access-controls-permissions/) AI Copilot Alerts/Notifications [Asset Tracking](https://www.capterra.com/it-asset-management-software/features/asset-tracking/) [Audit Management](https://www.capterra.com/it-asset-management-software/features/audit-management/) Barcode/Ticket Scanning Change Management Compliance Tracking Configuration Management Contract/License Management [Cost Tracking](https://www.capterra.com/it-asset-management-software/features/cost-tracking/) [Customizable Fields](https://www.capterra.com/it-asset-management-software/features/customizable-fields/) Generative AI [Inventory Management](https://www.capterra.com/it-asset-management-software/features/inventory-management/) [Inventory Tracking](https://www.capterra.com/it-asset-management-software/features/inventory-tracking/) Maintenance Management Procurement Management [Reporting/Analytics](https://www.capterra.com/it-asset-management-software/features/reporting-analytics/) Requisition Management Supplier Management [Support Ticket Management](https://www.capterra.com/it-asset-management-software/features/support-ticket-management/) Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Patch Management Software](https://www.capterra.com/patch-management-software/)[Disk Imaging Software](https://www.capterra.com/disk-imaging-software/)[Mobility Software](https://www.capterra.com/mobility-software/)[Unified Endpoint Management (UEM) Software](https://www.capterra.com/unified-endpoint-management-software/)[CMDB Software](https://www.capterra.com/cmdb-software/)[Change Management Software](https://www.capterra.com/change-management-software/)[Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)[Remote Support Software](https://www.capterra.com/remote-support-software/)[Mobile Device Management Software](https://www.capterra.com/mobile-device-management-software/) I'm looking for IT Asset Management Software that is: [Free](https://www.capterra.com/it-asset-management-software/s/free/) Table of Contents - [The benefits of IT asset management software](#the-benefits-of-it-asset-management-software) - [Typical features of IT asset management software](#typical-features-of-it-asset-management-software) - [The cost of IT asset management software](#the-cost-of-it-asset-management-software) - [Considerations when purchasing IT asset management software](#considerations-when-purchasing-it-asset-management-software) - [Relevant IT asset management software trends](#relevant-it-asset-management-software-trends) ## The benefits of IT asset management software - **Maximize value of IT assets:** ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment. - **Improve service levels:** Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests. - **Protect assets and support compliance:** With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks. * * * ## Typical features of IT asset management software - **Asset tracking:** Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices. - **Inventory management:** Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets. - **Audit management:** Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues. - **Compliance tracking:** Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes. - **Supplier management:** Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations. * * * ## The cost of IT asset management software Most of the products in the market are priced on a per user, per month basis, and can be broken down into three pricing tiers based on their **starting price:** **Price ranges\*:** - $0 - $19 - $19 - $30 - $30+ _\*The pricing included in this list is for the entry-level/lowest priced offering that was found on vendor websites on August 14, 2018. These ranges correspond to 25th, 75th, and 100th percentile of the pricing information gathered from the vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. Enterprise or premium plans that are priced higher than basic plans may offer additional features such as project management, network monitoring, bug tracking, single sign on, API access, and predictive analytics functionality. * * * ## Considerations when purchasing IT asset management software - **Mobile capabilities:** In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications. - **Total cost of ownership:** Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.  * * * ## Relevant IT asset management software trends - **Adoption of artificial intelligence (AI):** Gartner [predicts](https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/?utm_source=social&utm_campaign=sm-swg&utm_medium=social) that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help [reduce](https://www.ivanti.com/blog/artificial-intelligence-ai-will-impact-service-management) the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues. - **ITAM strategies will incorporate physical devices:** [Adoption of the internet of things among small and midsize businesses](https://www.capterra.com/resources/top-5-small-business-tech-trends/) is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.  * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s Top 20 report](https://www.capterra.com/it-asset-management-software/#infographic). The pricing ranges exclude freemium versions of these products. The features were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/it-asset-management-software/) that offer them. The following sources were used for this document: 1. [Capterra Top 20 Report - Capterra](https://www.capterra.com/it-asset-management-software/#infographic) (Date accessed: August 14, 2018) 2. How Much Does IT Asset Management Software Cost? (Date accessed: August 14, 2018) 3. [Gartner Top 10 Strategic Technology Trends for 2018, Gartner](https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2018/?utm_source=social&utm_campaign=sm-swg&utm_medium=social) (Date accessed: August 14, 2018) 4. [How Artificial Intelligence (AI) Will Impact IT Service Management, Ivanti](https://www.ivanti.com/blog/artificial-intelligence-ai-will-impact-service-management) (Date accessed: August 14, 2018) 5. [Three reasons you need ITAM for the Internet of Things, IoT Now](https://www.iot-now.com/2017/01/11/57318-three-reasons-need-itam-internet-things/) (Date accessed: August 14, 2018) 6. [Top 5 Tech Trends for Small Businesses, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: August 21, 2018)